Redpoint

Redpoint Ventures, founded in 1999 and based in Menlo Park, California, is an independent venture capital firm that specializes in investments across the technology, media, and alternative energy sectors. The firm focuses on startups at various stages, including seed, early, and growth phases, and has established a significant portfolio, backing over 465 companies and participating in 140 IPOs and mergers and acquisitions. Redpoint manages approximately $4 billion across multiple funds, reflecting its commitment to partnering with visionary founders to create and redefine markets. Additionally, Redpoint has a presence in China, where it invests in early-stage technology and media companies, particularly in consumer internet and enterprise IT services.
79 Jianguo Road, Hua Mao Center, Beijing 100025
3000 Sand Hill Road, Menlo Park, CA 94025
Rua Joaquim Floriano, 1120A, cj.92 Itaim Bibi, Sao Paulo

Medha Agarwal

Partner

Jamin Ball

Associate

Alex Bard

MD

Urvashi Barooah

Investor

Logan Bartlett

MD

Allen Beasley

Partner Emeritus

Erica Brescia

MD

Patrick Chase

Principal

Meera Clark

Principal

Satish Dharmaraj

MD

Thomas Dyal

Partner and Co-Founder

Jacob Effron

Principal

Elliot Geidt

MD

Tim Haley

Partner and Co-Founder

Lydia Hylton

Investor

G. Bradford Jones

Partner and Co-Founder

Annie Kadavy

MD

Adele Li

Investor

Kyle Liu

Partner

Emily Man

Investor

Christopher Moore

Partner Emeritus

Lars Pedersen

Partner, CFO

Grace Ping

Partner

Scott Raney

MD

Ryan Sarver

Venture Partner

Jordan Segall

Principal

Sai Senthilkumar

Investor

Nancy Shi

Partner and CFO

Tomasz Tunguz

MD

John Walecka

Partner and Co-Founder

Jason Warner

MD

Geoff Yang

Partner and Co-Founder

David Yuan

Partner, Redpoint China

Alex Zhang

Partner

Reggie Zhang

Partner

Past deals in Customer Service

Kustomer

Venture Round in 2023
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit. The company was founded in 2015 and is headquartered in New York.

Kustomer

Series C in 2019
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit. The company was founded in 2015 and is headquartered in New York.

Kustomer

Series B in 2018
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit. The company was founded in 2015 and is headquartered in New York.

NoWonder

Venture Round in 2000
NoWonder empowers users to buy personalized, one-to-one technical support at the price they are willing to pay. NoWonder helps online users at home, at small and medium businesses and in large corporations.