Alibaba Group

Alibaba Group is a leading global e-commerce and technology company based in Hangzhou, China, founded in 1999. It operates a diverse range of online and mobile commerce platforms, including Taobao, Tmall, and AliExpress, catering to both consumers and businesses. The company is structured into four main segments: Core Commerce, Cloud Computing, Digital Media and Entertainment, and Innovation Initiatives. In addition to its marketplaces, Alibaba provides logistics services through Cainiao, digital payment solutions via Alipay, and various cloud services encompassing data management and analytics. The company also engages in digital content through platforms like Youku and Alibaba Pictures, while offering tools for business efficiency, such as DingTalk and Amap. Alibaba's extensive ecosystem connects consumers, merchants, and service providers, facilitating seamless transactions and enhancing operational efficiencies across its platforms.

Jianhang Jin

Co-Founder and President

Jet Jing

Vice President

Tony Park

Senior Director, Head of International Business

Amy Young

US Investment Associate

Past deals in Retail Technology

Xreal

Series C in 2022
Nreal Ltd., founded in 2017 and based in Beijing, China, specializes in the development of augmented reality (AR) and mixed reality (MR) technologies, primarily focusing on wearable devices. The company's flagship product, Nreal Light, is recognized as the first lightweight and comfortable mixed reality glasses, featuring a vivid display and advanced spatial computing algorithms that deliver an immersive user experience. Nreal aims to democratize mixed reality, making it accessible to a broader audience while encouraging developers to create innovative applications that enhance entertainment, productivity, and other sectors. The company's technology incorporates SLAM-based environment-understanding AI algorithms, further enriching the user experience through interactive and engaging applications.

T11 Food Market

Series B in 2021
T11 Food Market offers grocery stores.

AliExpress Russia

Funding Round in 2021
AliExpress Russia is a leading cross-border and domestic e-commerce platform in Russia.

Leyan Technologies

Series C in 2021
Leyan Technologies is an artificial intelligence company founded in April 2016 and based in Shanghai, China. The company specializes in cognitive intelligence and has developed an AI technology platform along with intelligent customer service robots. Its platform supports various applications, including e-commerce customer service, financial consulting, and medical consultation. Leyan Technologies aims to enhance human-computer interaction and improve customer experiences across multiple sectors.

Nice Tuan

Series C in 2020
Nice Tuan is an e-commerce platform that specializes in providing daily groceries and a variety of household products. The company collaborates with local residential communities to source items from nearby warehouses and producers, ensuring a wide selection of fresh produce and essential goods for residents. By focusing on creating a convenient and efficient community e-commerce ecosystem, Nice Tuan aims to enhance the shopping experience for local consumers while supporting local suppliers.

Sun Art Retail Group

Acquisition in 2020
Sun Art Retail Group is a prominent retail company based in Hong Kong, specializing in hypermarkets and e-commerce in China. It operates under two well-known brands, Auchan and RT-Mart. As of December 2019, the company managed 486 outlets across 232 cities, encompassing a gross floor area of approximately 13 million square meters in 29 provinces, autonomous regions, and municipalities. Founded in 1998, Sun Art focuses on enhancing its hypermarket complexes, exploring various retail formats, and advancing its digital transformation efforts. Additionally, it provides consulting, investment, wholesaling, and retailing services, positioning itself as a key player in the evolving retail landscape of China.

XiaoMan Technology

Acquisition in 2020
Xiaoman Technology is a foreign trade solutions provider that employs the power of big data and artificial intelligence. Its customer-relationship management technology helps enterprises to expand their international business. Xiaoman's products, solutions, and services are highly flexible and compatible, meeting the standardization needs of small and micro enterprises, as well as the customization needs of large and medium-sized enterprises. It has ensured satisfactory service and products to customers through a comprehensive customer-focused R&D, customer service, sales, marketing, and channel organization system. Xiaoman Technology was established in 2013 and is based in Shenzhen, China.

XiaoMan Technology

Series D in 2020
Xiaoman Technology is a foreign trade solutions provider that employs the power of big data and artificial intelligence. Its customer-relationship management technology helps enterprises to expand their international business. Xiaoman's products, solutions, and services are highly flexible and compatible, meeting the standardization needs of small and micro enterprises, as well as the customization needs of large and medium-sized enterprises. It has ensured satisfactory service and products to customers through a comprehensive customer-focused R&D, customer service, sales, marketing, and channel organization system. Xiaoman Technology was established in 2013 and is based in Shenzhen, China.

Keruyun

Acquisition in 2020
keruyun Inc. develops and provides software as a service (SaaS) solutions and mobile applications for reservations, queuing, take-outs, ordering, cashier, membership cards, coupons, and supply chains services in food and beverage industry. The company was formerly known as Beijing Shishike Technology Co., Ltd. The company was founded in 2012 and is headquartered in Beijing, China. As of February 24, 2020, keruyun Inc. operates as a subsidiary of Alibaba Local Services Company.

Nice Tuan

Series B in 2020
Nice Tuan is an e-commerce platform that specializes in providing daily groceries and a variety of household products. The company collaborates with local residential communities to source items from nearby warehouses and producers, ensuring a wide selection of fresh produce and essential goods for residents. By focusing on creating a convenient and efficient community e-commerce ecosystem, Nice Tuan aims to enhance the shopping experience for local consumers while supporting local suppliers.

Red Star Macalline

Post in 2019
Red Star Macalline is a furniture retailer in China.

Bizvane

Series B in 2019
BIZVANE Co. Ltd. is a data technology company based in Shanghai, China, established in 2015. The company specializes in developing software-as-a-service solutions aimed at enhancing operational efficiency and business performance for chain retail enterprises. Among its key offerings are Ishop, a sales assist tool, and Usee, a mobile retail data analysis tool, both designed to support retailers in optimizing their operations and making informed decisions based on data insights.

Suning.com

Series A in 2018
Suning.com is an online shopping website that sells clothing, snacks, electronic devices, and appliances. The company also integrates smart retail, full category operations, omni-channel operations, logistics, global expansion, and financial cloud services to allow one-stop shopping solutions through physical stores, mobile devices, PCs, and TVs.

Paytm Mall

Venture Round in 2018
Paytm Mall, operated by Paytm E-Commerce Pvt. Ltd, is an online shopping platform based in New Delhi, India. Established in 2016, it serves as the e-commerce division of the Paytm brand, which is a subsidiary of One97 Communications Limited. The platform offers a diverse range of products, including fashion, electronics, consumer durables, and home furnishings, catering to both domestic and international markets. Customers can conveniently purchase items at discounted rates, enhancing their shopping experience from the comfort of their homes.

ORDRE

Corporate Round in 2018
ORDRE is a global online wholesale platform for the ready-to-wear fashion industry. It has been established by The Lock Group who are 25-year innovators in the business of fashion. The ORDRE platform presents Designer Portfolio seasonal collections in online showrooms to an invitation only Retail Network and allows wholesale orders to be placed and managed through sophisticated yet easy to use technology.

SenseTime

Series C in 2018
SenseTime is an artificial intelligence company based in Beijing, China, founded in 2014. It specializes in computer vision and deep learning technologies, offering a range of solutions including face and body analysis, image recognition, and video comprehension. The company develops advanced applications for various sectors, such as smart cities, intelligent automobiles, healthcare, finance, and education. Notably, SenseTime's face recognition technology is widely adopted, serving over 300 companies, including major players like China Mobile and Huawei, with an impressive accuracy rate of one error in 100,000. Additionally, SenseTime is engaged in research and development of AI technologies and provides AI software and hardware products across different industries. Its operations extend beyond China to offices in Japan and Singapore, reflecting its commitment to harnessing AI for diverse applications globally.

Easyhome

Private Equity Round in 2018
Beijing Easyhome Home New Retail Chain Group Co., Ltd. is a prominent retail business based in China, specializing in home improvement and furniture. It operates 223 physical stores across 29 provinces, positioning itself as the second largest home furnishing and DIY chain in the country. In addition to its retail operations, Easyhome is involved in commercial property development and shopping mall decoration. The company also engages in e-commerce and owns various retail formats, including department stores, hypermarkets, and cheap supermarkets. Its diverse portfolio includes leasing and project development services, catering to a wide range of consumer needs in the home improvement sector.

Easyhome

Private Equity Round in 2018
Beijing Easyhome Home New Retail Chain Group Co., Ltd. is a prominent retail business based in China, specializing in home improvement and furniture. It operates 223 physical stores across 29 provinces, positioning itself as the second largest home furnishing and DIY chain in the country. In addition to its retail operations, Easyhome is involved in commercial property development and shopping mall decoration. The company also engages in e-commerce and owns various retail formats, including department stores, hypermarkets, and cheap supermarkets. Its diverse portfolio includes leasing and project development services, catering to a wide range of consumer needs in the home improvement sector.

Easyhome

Corporate Round in 2018
Beijing Easyhome Home New Retail Chain Group Co., Ltd. is a prominent retail business based in China, specializing in home improvement and furniture. It operates 223 physical stores across 29 provinces, positioning itself as the second largest home furnishing and DIY chain in the country. In addition to its retail operations, Easyhome is involved in commercial property development and shopping mall decoration. The company also engages in e-commerce and owns various retail formats, including department stores, hypermarkets, and cheap supermarkets. Its diverse portfolio includes leasing and project development services, catering to a wide range of consumer needs in the home improvement sector.

Shiji Group

Post in 2018
Shiji Group is a technology company based in China that specializes in developing software solutions for the hospitality, food service, retail, and entertainment industries. Established in 1998, the company originally focused on network solutions for hotels before transitioning to a broader software provider role. Shiji Group employs approximately 5,000 personnel across more than 80 subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Its offerings include hotel management systems, food and beverage solutions, retail systems, payment gateways, data management, and online distribution. Additionally, Shiji provides comprehensive management solutions for branded chain stores and department stores, encompassing investment management, ERP, CRM, and mobile POS systems. The company also supports hardware installation, certification, and after-sales services. Shiji Group aims to enhance cross-industry integration through its cloud technology platforms, facilitating secure data exchange among various sectors to streamline operations and improve client focus on core competencies.

iTrigger

Series A in 2017
Hangzhou iTrigger Computer Technology Co., Ltd. is a cloud computing technology company based in Hangzhou, China, specializing in Software-as-a-Service (SaaS) solutions. The company offers a range of products, including customer relationship management (CRM) software, enterprise resource planning (ERP) software, and various platforms designed for different industries such as retail, automotive, travel, healthcare, and finance. iTrigger's consumer operating platform supports offline retailing and utilizes a micro-service architecture, allowing businesses to implement personalized systems through various deployment options, including dedicated and hybrid cloud solutions. As of May 2020, iTrigger operates as a subsidiary of Accenture (China) Co. Ltd.
Sun Art Retail Group is a prominent retail company based in Hong Kong, specializing in hypermarkets and e-commerce in China. It operates under two well-known brands, Auchan and RT-Mart. As of December 2019, the company managed 486 outlets across 232 cities, encompassing a gross floor area of approximately 13 million square meters in 29 provinces, autonomous regions, and municipalities. Founded in 1998, Sun Art focuses on enhancing its hypermarket complexes, exploring various retail formats, and advancing its digital transformation efforts. Additionally, it provides consulting, investment, wholesaling, and retailing services, positioning itself as a key player in the evolving retail landscape of China.

Shanghai Baison Software

Funding Round in 2017
Shanghai Baison Software Co., Ltd. specializes in developing enterprise resource planning software tailored for the apparel, accessories, and home textile industries. Established in 2000 and headquartered in Shanghai, the company offers comprehensive management systems for retail businesses. It provides solutions that encompass various sectors including sports, furniture, cosmetics, and food. Baison Software supports over 30 million physical stores and more than 20,000 online stores across China, ensuring efficient daily operations through its extensive network of service agencies. The company is dedicated to helping retailers navigate the complexities of modern commerce by facilitating digital transformation and operational innovation.

Paytm Mall

Venture Round in 2017
Paytm Mall, operated by Paytm E-Commerce Pvt. Ltd, is an online shopping platform based in New Delhi, India. Established in 2016, it serves as the e-commerce division of the Paytm brand, which is a subsidiary of One97 Communications Limited. The platform offers a diverse range of products, including fashion, electronics, consumer durables, and home furnishings, catering to both domestic and international markets. Customers can conveniently purchase items at discounted rates, enhancing their shopping experience from the comfort of their homes.

Ruhnn

Post in 2016
Ruhnn Holding Limited operates as a key opinion leader (KOL) cultivation and incubation platform in China, focusing on the sale of fashion and lifestyle products through online stores affiliated with KOLs. Founded in 2016 and headquartered in Hangzhou, the company offers a variety of items, including women's apparel, shoes, handbags, and cosmetics. Ruhnn facilitates the promotion and sales of these products by leveraging its network of KOLs, which includes 168 signed influencers as of March 2020. The company generates revenue by selling consumer products to KOL followers across multiple e-commerce platforms, thereby connecting brands and merchants with a targeted audience in the digital marketplace.

AGTech Holdings

Acquisition in 2016
AGTech is a leading high-tech company that specialises in sports leisure and sports lottery in the PRC. On the front of sports leisure business, AGTech has obtained an exclusive authorisation by the PRC authority to act as the sole operator to organise, manage and operate all relevant official commercial activities for e-sports development in the PRC. They propose to offer full range of e-sports products and services which include: organising China E-sports Premier League (CEPL) and Shenzhen E-sports Open Event; establishing and maintaining the official and commercial website(s) (www.e-sports.org.cn); organising training for athletes and referees; broadcasting of tournaments; provision of management services for athletes; setting up of clubs and training centres; and sales of souvenirs and gifts etc.

Suning.com

Post in 2015
Suning.com is an online shopping website that sells clothing, snacks, electronic devices, and appliances. The company also integrates smart retail, full category operations, omni-channel operations, logistics, global expansion, and financial cloud services to allow one-stop shopping solutions through physical stores, mobile devices, PCs, and TVs.

Shiji Group

Post in 2014
Shiji Group is a technology company based in China that specializes in developing software solutions for the hospitality, food service, retail, and entertainment industries. Established in 1998, the company originally focused on network solutions for hotels before transitioning to a broader software provider role. Shiji Group employs approximately 5,000 personnel across more than 80 subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Its offerings include hotel management systems, food and beverage solutions, retail systems, payment gateways, data management, and online distribution. Additionally, Shiji provides comprehensive management solutions for branded chain stores and department stores, encompassing investment management, ERP, CRM, and mobile POS systems. The company also supports hardware installation, certification, and after-sales services. Shiji Group aims to enhance cross-industry integration through its cloud technology platforms, facilitating secure data exchange among various sectors to streamline operations and improve client focus on core competencies.

Intime Retail

Post in 2014
Intime Retail (Group) Company Limited is a prominent investment holding company that operates department stores and shopping malls across Mainland China. Established in 1998 and headquartered in Beijing, the company has diversified its operations into four primary segments: Department Store, Shopping Mall, Property Development, and Others. Intime manages a significant portfolio, including 29 department stores and 20 shopping malls, covering a total gross floor area of over 3.3 million square meters. Its properties are strategically located in various provinces such as Zhejiang, Hubei, Beijing, Anhui, Hebei, Guangxi, and Shaanxi. The company has evolved from traditional retail formats to incorporate e-commerce, aligning with modern shopping trends and consumer preferences. Additionally, Intime is involved in property development, leasing, and trademark management, positioning itself as a key player in China's retail landscape. In 2013, it rebranded from Intime Department Store (Group) to its current name and has since operated as a subsidiary of Alibaba Investment Limited.

ShopRunner

Private Equity Round in 2013
ShopRunner is a membership program offering free 2-day shipping, free returns and seamless checkout at 100+ of the top online retailers. ShopRunner members also receive access to exclusive deals that can be combined with fast, free shipping. ShopRunner's growing retail network includes relationships with America's most sought-after brands, including Neiman Marcus, Saks Fifth Avenue, Bloomingdale's, plus millions of products in clothing, baby, beauty, books, electronics, movies, sporting goods, pets, toys, video games, luggage, automotive and more.

ShopeX

Series B in 2009
ShopEx is an e-commerce software and service provider in China. It focuses on the research and development of e-commerce software and provision of related solutions and services. ShopEx has become the largest and most experienced professional team and develops e-commerce software with independent core technology and intellectual property rights and services.
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