Investor directory

Global Founders Capital

Global Founders Capital is a venture capital firm founded in 2013 and based in Berlin, Germany, with a focus on empowering entrepreneurs globally. The firm is stage agnostic, investing in companies across various sectors, including internet, software, fintech, e-commerce, and telecommunications. Global Founders Capital typically invests in the equity of young technology companies, with a preference for startups located in Southeast Asia, the Middle East, North Africa, Vietnam, Colombia, Europe, the United States, and China. Investment amounts range from €0.01 million to €10 million, with specific allocations varying by stage: seed investments typically between €0.1 million and €1 million, early-stage investments between €1 million and €3 million, and growth-stage investments between €3 million and €8 million. The firm often seeks to be the lead investor and aims to secure board representation in its portfolio companies.

Focus

Seed RoundSeries AEarly VentureCredits and LendingPaymentsShow more
http://www.globalfounders.vc
http://www.globalfounders.vc
http://www.globalfounders.vc
http://www.globalfounderscapital.com/
http://www.globalfounderscapital.com/
http://www.globalfounderscapital.com/
https://crunchbase.com/organization/gfc
https://crunchbase.com/organization/global-founders-capital
https://linkedin.com/company/global-founders-capital
https://pitchbook.com/profiles/investor/56355-94
https://signal.nfx.com/firms/global-founders-capital
https://twitter.com/gfc_sea
https://www.capitaliq.com/CIQDotNet/company.aspx?companyId=27958623
https://www.privateequityinternational.com/database/#/profile?id=13824

Marc Samwer

Co-Founder & Advisor

Oliver Samwer

Co-Founder & Investor

Past deals in Technical Support

Onepilot

Series A in 2022
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%, and halve their average response time.

Onepilot

Seed Round in 2021
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%, and halve their average response time.

Onepilot

Seed Round in 2021
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%, and halve their average response time.

Expertiger

Seed Round in 2014
Expertiger is the “one-stop-shop” for end users with support or consultation needs related to IT, based on a crowd-sourced approach. Expertiger connects private customers, self-employed and small business owners, who are having computer problems, with their personal IT expert. This “Expertiger” then instantly helps via telefone and remote tech support. The market for remote IT support is huge, only in Germany there is a revenue potential of over € 90 million. As a next step, in addition to remote tech support, trainings and offline services will be added, thus an even larger market can be reached. Furthermore, the market volume will also be extended by internationalization and strategic partnerships. There is no other crowd-sourced IT Support provider in the German market so far.