Bessemer Venture Partners

Electric AI, Inc. is an information technology company based in New York that offers a chat-based support platform operating in real-time via Slack. Founded in 2016, Electric provides a range of services designed to assist small and mid-sized businesses with IT management. These services include troubleshooting, system administration, maintenance, security, and on-site assistance. The company aims to streamline IT processes and enhance the overall security and performance of its clients' technology environments.

Electric AI, Inc. is an information technology company based in New York that offers a chat-based support platform operating in real-time via Slack. Founded in 2016, Electric provides a range of services designed to assist small and mid-sized businesses with IT management. These services include troubleshooting, system administration, maintenance, security, and on-site assistance. The company aims to streamline IT processes and enhance the overall security and performance of its clients' technology environments.

Ada Support Inc. is a Toronto-based company that specializes in developing a chatbot platform aimed at enhancing customer support for enterprise businesses. Established in 2014, Ada's technology utilizes machine learning to automate customer interactions, allowing non-technical support teams to manage inquiries more efficiently. The platform enables customers to find answers independently, thereby reducing the overall volume of support requests. Additionally, the system continually learns from interactions to improve its service capabilities over time.

Electric AI, Inc. is an information technology company based in New York that offers a chat-based support platform operating in real-time via Slack. Founded in 2016, Electric provides a range of services designed to assist small and mid-sized businesses with IT management. These services include troubleshooting, system administration, maintenance, security, and on-site assistance. The company aims to streamline IT processes and enhance the overall security and performance of its clients' technology environments.

Ada Support Inc. is a Toronto-based company that specializes in developing a chatbot platform aimed at enhancing customer support for enterprise businesses. Established in 2014, Ada's technology utilizes machine learning to automate customer interactions, allowing non-technical support teams to manage inquiries more efficiently. The platform enables customers to find answers independently, thereby reducing the overall volume of support requests. Additionally, the system continually learns from interactions to improve its service capabilities over time.

Electric AI, Inc. is an information technology company based in New York that offers a chat-based support platform operating in real-time via Slack. Founded in 2016, Electric provides a range of services designed to assist small and mid-sized businesses with IT management. These services include troubleshooting, system administration, maintenance, security, and on-site assistance. The company aims to streamline IT processes and enhance the overall security and performance of its clients' technology environments.

Ada Support Inc. is a Toronto-based company that specializes in developing a chatbot platform aimed at enhancing customer support for enterprise businesses. Established in 2014, Ada's technology utilizes machine learning to automate customer interactions, allowing non-technical support teams to manage inquiries more efficiently. The platform enables customers to find answers independently, thereby reducing the overall volume of support requests. Additionally, the system continually learns from interactions to improve its service capabilities over time.

Electric AI, Inc. is an information technology company based in New York that offers a chat-based support platform operating in real-time via Slack. Founded in 2016, Electric provides a range of services designed to assist small and mid-sized businesses with IT management. These services include troubleshooting, system administration, maintenance, security, and on-site assistance. The company aims to streamline IT processes and enhance the overall security and performance of its clients' technology environments.

Ada Support Inc. is a Toronto-based company that specializes in developing a chatbot platform aimed at enhancing customer support for enterprise businesses. Established in 2014, Ada's technology utilizes machine learning to automate customer interactions, allowing non-technical support teams to manage inquiries more efficiently. The platform enables customers to find answers independently, thereby reducing the overall volume of support requests. Additionally, the system continually learns from interactions to improve its service capabilities over time.

ThreatTrack Security, Inc. is a cybersecurity company based in Clearwater, Florida, that develops antivirus protection software for both home users and businesses. Founded in 1994, the company focuses on providing comprehensive security solutions, including endpoint security, email security, and site management. Its primary goal is to help organizations identify and counter Advanced Persistent Threats (APTs), targeted attacks, and advanced malware that can bypass conventional cyber defenses. ThreatTrack Security serves a diverse clientele, including enterprises and small to medium-sized businesses, as well as individual consumers. The company operates as a subsidiary of j2 Global, Inc.

Soluto is a comprehensive support and digital protection service based in Tel Aviv, launched in 2008. The service allows users to connect with expert technicians for assistance with their devices. It combines a mobile application, web portal, proactive communications, and remote device management into a single platform. Soluto enhances user experience by providing proactive notifications regarding potential issues, allowing users to address them from any device, including PCs, laptops, or smartphones. The service also offers offline cloud-based capabilities, enabling problem resolution even when devices are powered down. Additionally, Soluto provides insights and reports related to asset management and device activity, aiming to streamline support and improve user satisfaction.

Soluto is a comprehensive support and digital protection service based in Tel Aviv, launched in 2008. The service allows users to connect with expert technicians for assistance with their devices. It combines a mobile application, web portal, proactive communications, and remote device management into a single platform. Soluto enhances user experience by providing proactive notifications regarding potential issues, allowing users to address them from any device, including PCs, laptops, or smartphones. The service also offers offline cloud-based capabilities, enabling problem resolution even when devices are powered down. Additionally, Soluto provides insights and reports related to asset management and device activity, aiming to streamline support and improve user satisfaction.

Parallels, Inc. specializes in virtualization technology and Mac management solutions for consumers, businesses, and service providers. The company offers a range of products, including Parallels Desktop for Mac, which allows users to run Windows applications, and Parallels Access, enabling remote access to computers from any location. Additionally, Parallels provides Parallels Mac Management for Microsoft System Center Configuration Manager, facilitating IT management of Mac devices, along with Parallels Remote Application Server for secure access to desktops and applications. Other offerings include Parallels Toolbox for simplifying computing tasks and Parallels Transporter for transferring files from PC to Mac. Founded in 1999 and headquartered in Bellevue, Washington, Parallels operates globally, serving customers across various regions, including North America, Europe, and Asia. Since January 2008, Parallels has been a subsidiary of Corel Corporation.

Parallels, Inc. specializes in virtualization technology and Mac management solutions for consumers, businesses, and service providers. The company offers a range of products, including Parallels Desktop for Mac, which allows users to run Windows applications, and Parallels Access, enabling remote access to computers from any location. Additionally, Parallels provides Parallels Mac Management for Microsoft System Center Configuration Manager, facilitating IT management of Mac devices, along with Parallels Remote Application Server for secure access to desktops and applications. Other offerings include Parallels Toolbox for simplifying computing tasks and Parallels Transporter for transferring files from PC to Mac. Founded in 1999 and headquartered in Bellevue, Washington, Parallels operates globally, serving customers across various regions, including North America, Europe, and Asia. Since January 2008, Parallels has been a subsidiary of Corel Corporation.

mindSHIFT creats a managed IT environment where leading technology resources and proactive management are available and affordable for organizations of all sizes. mindSHIFT is accredited by the MSP Alliance, the international organization of managed services providers. As a member of the Managed Services Accreditation Program, mindSHIFT counts itself as one of the top managed IT services providers in the world.

mindSHIFT creats a managed IT environment where leading technology resources and proactive management are available and affordable for organizations of all sizes. mindSHIFT is accredited by the MSP Alliance, the international organization of managed services providers. As a member of the Managed Services Accreditation Program, mindSHIFT counts itself as one of the top managed IT services providers in the world.