BroadSoft, Inc. is a prominent provider of software and services that empower telecommunications service providers to offer hosted cloud-based unified communications (UC) to enterprise customers across various regions, including North America, Europe, the Middle East, and Africa. The company's main products include UC-One, which integrates various communication and collaboration tools such as phone services, messaging, and video conferencing; Team-One, a solution for project management and collaboration; BroadSoft Hub, which connects real-time communications with cloud applications; and CC-One, a contact center solution for multi-channel customer interactions. BroadSoft's offerings are delivered through its BroadWorks application server and BroadCloud platform. The company also provides professional support services, including installation, project management, and training. Catering to over 500 telecommunications service provider customers, BroadSoft operates in more than 70 countries and serves many of the largest telecommunications carriers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft became a subsidiary of Cisco Systems in 2018.