CRV

CRV is a venture capital investment firm founded in 1970, based in San Francisco, California, with additional offices in Cambridge, Massachusetts. With nearly 400 startups backed over its nearly five-decade history, CRV has established itself as a leading investor in early-stage technology companies. The firm has a strong focus on sectors such as enterprise, consumer products, and life sciences, and has supported the growth of notable companies including Twitter, Zendesk, and Amgen. Approximately half of the startups CRV has invested in have either gone public or been acquired. CRV manages around $1.5 billion in assets and employs a hands-on approach to assist entrepreneurs in developing their ideas into market leaders. The firm continues to be recognized as one of the top performers in the venture capital industry.

Ipshita Agarwal

Investor

Izhar Armony

General Partner

Jon Auerbach

General Partner

Murat Bicer

General Partner

Chiraag Deora

Investor

Max Gazor

General Partner

James Green

General Partner

Matan Lamdan

Investor

Veronica Orellana

Investor

Caitlin Bolnick Rellas

General Partner

Sachin Sood

CFO

Kristin Baker Spohn

General Partner

Brittany Walker

Principal

Devdutt Yellurkar

General Partner

George Zachary

General Partner

Brian Zhan

Investor

Past deals in CRM

Finley Technologies

Series A in 2023
Developer of debt management software designed to simplify capital raising and management. The company's software features the ability to automate debt capital operations, ensure credit agreement compliance, and centralize knowledge from across the organization, enabling financial companies to automate due diligence, and compliance, and streamline ongoing reporting with capital providers.

Cribl

Series D in 2022
Cribl, Inc. is a software company based in San Francisco, California, that specializes in managing log ingestion and real-time data analytics. Founded in 2017 by Dritan and Ledion Bitincka and Clint Sharp, Cribl offers a product called Logstream, which allows organizations to transform logs and metrics in motion, eliminating waste and routing data to cost-effective destinations. The software enables users to create an observability pipeline capable of processing data at Petabyte scale, supported by a central management console for overseeing numerous worker nodes. Cribl's solutions provide users with enhanced visibility, intelligence, and control over their data, helping to reduce low-value data, enrich data with relevant context, and ensure compliance with privacy mandates.

Arena

Series A in 2022
Arena.im is a cloud-based marketing platform for live experiences. Their mission is to empower media companies to take back ownership of their audience from social networks and grow their community. With Arena.im, publishers, brands and broadcasting companies are capable to significantly increase traffic, engagement and earn revenue. Through an AI technology, Arena.im is capable to aggregate, curate and distribute content in scale to any device, anytime, anywhere. They enable a seamless live experience for sports, news, finance, tech and any other real-time events. Founded in 2016 by Paulo Martins and Rodrigo Reis, Arena.im is a disruptive marketing experience platform that empowers thousands of media companies to provide the best live experience for their audiences directly from their digital properties.

Atrium

Series A in 2022
Atrium is a San Francisco-based company that leverages data and smart analytics to enhance decision-making within teams. By providing insights that facilitate informed work choices, Atrium aims to transform the way organizations operate. The company has garnered support from prominent investors, including Charles River Ventures and First Round Capital, contributing to its mission of enabling significant improvements in workplace effectiveness.

Ketch

Series A in 2021
Developer of a data management platform intended to manage and orchestrate data to automate privacy compliance, data governance, and security. The company's platform offers to leverage a single framework to manage complex global privacy programs, cross-channel collection, and comprehensive enforcement, enabling GCs, engineers, and information technology organizations to build secure, regulation-proof software faster.

Cribl

Series C in 2021
Cribl, Inc. is a software company based in San Francisco, California, that specializes in managing log ingestion and real-time data analytics. Founded in 2017 by Dritan and Ledion Bitincka and Clint Sharp, Cribl offers a product called Logstream, which allows organizations to transform logs and metrics in motion, eliminating waste and routing data to cost-effective destinations. The software enables users to create an observability pipeline capable of processing data at Petabyte scale, supported by a central management console for overseeing numerous worker nodes. Cribl's solutions provide users with enhanced visibility, intelligence, and control over their data, helping to reduce low-value data, enrich data with relevant context, and ensure compliance with privacy mandates.

Recapped

Seed Round in 2021
Recapped, Inc. is a Brooklyn-based company that provides a cloud-based platform specifically designed for sales professionals. Founded in 2016, the company's platform facilitates collaboration between B2B sales teams and their potential customers, integrating seamlessly with customer relationship management (CRM) tools. This enables sales teams to track their sales cycles, manage contracts, and communicate in real-time, thereby enhancing their ability to close deals and onboard clients more efficiently.

Atrium

Seed Round in 2021
Atrium is a San Francisco-based company that leverages data and smart analytics to enhance decision-making within teams. By providing insights that facilitate informed work choices, Atrium aims to transform the way organizations operate. The company has garnered support from prominent investors, including Charles River Ventures and First Round Capital, contributing to its mission of enabling significant improvements in workplace effectiveness.

Ketch

Series A in 2021
Developer of a data management platform intended to manage and orchestrate data to automate privacy compliance, data governance, and security. The company's platform offers to leverage a single framework to manage complex global privacy programs, cross-channel collection, and comprehensive enforcement, enabling GCs, engineers, and information technology organizations to build secure, regulation-proof software faster.

OmniPanel

Seed Round in 2020
Operator of an analytics platform intended to work with the team from one collaborative workspace. The company's platform focuses on key user insights from customer support tickets so clients can identify when, where, and how user friction impacts their retention and profitability, transforms the approach toward customer experience, and puts the customer's voice first, enabling businesses to make better-informed product decisions and provide more engaging customer service.

Cribl

Series B in 2020
Cribl, Inc. is a software company based in San Francisco, California, that specializes in managing log ingestion and real-time data analytics. Founded in 2017 by Dritan and Ledion Bitincka and Clint Sharp, Cribl offers a product called Logstream, which allows organizations to transform logs and metrics in motion, eliminating waste and routing data to cost-effective destinations. The software enables users to create an observability pipeline capable of processing data at Petabyte scale, supported by a central management console for overseeing numerous worker nodes. Cribl's solutions provide users with enhanced visibility, intelligence, and control over their data, helping to reduce low-value data, enrich data with relevant context, and ensure compliance with privacy mandates.

Tipe

Seed Round in 2020
Tipe Inc. is a company that specializes in developing an open-source headless content management system (CMS) tailored for teams. Founded in 2017 and headquartered in San Francisco, California, with additional offices in San Diego, Sacramento, and Austin, Tipe provides a customizable CMS that empowers users to create, update, preview, and publish content seamlessly. The platform is designed for developers, simplifying the process of managing content by generating an API-first CMS from a GraphQL schema. This allows non-developers to make content changes quickly, reducing the dependency on developers for frequent edits. By streamlining content management, Tipe enhances productivity and efficiency for teams involved in website development and maintenance.

SessionM

Series E in 2018
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

Drift

Series C in 2018
Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Usermind

Series C in 2018
Usermind, Inc. is a company that develops a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and based in Seattle, Washington, Usermind addresses the challenges posed by fragmented enterprise systems and disorganized customer data. By providing a Customer Engagement Hub, the company integrates disparate systems and data sources into a cohesive customer data platform. This is complemented by a robust customer journey orchestration engine, machine learning capabilities, and closed-loop analytics. Usermind enables organizations to automate complex customer interactions, manage customer data effectively, and deliver data-driven, omnichannel engagement throughout the entire customer lifecycle. The firm is supported by notable investors, including Andreessen Horowitz, Menlo Ventures, and CRV.

Drift

Series B in 2017
Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

SessionM

Series D in 2016
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

Capriza

Series C in 2016
Capriza is the first platform to elegantly extract and beautifully simplify approvals from your company’s core applications. We make cumbersome approvals of all types fast and easy, helping to speed decision-making by up to 70%, while dramatically improving the quality of those decisions. Capriza helps enterprises such as Autodesk, PepsiCo, Harman International and many others reduce costs, remove bottlenecks, save time, improve compliance and increase employee satisfaction.

Usermind

Series B in 2016
Usermind, Inc. is a company that develops a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and based in Seattle, Washington, Usermind addresses the challenges posed by fragmented enterprise systems and disorganized customer data. By providing a Customer Engagement Hub, the company integrates disparate systems and data sources into a cohesive customer data platform. This is complemented by a robust customer journey orchestration engine, machine learning capabilities, and closed-loop analytics. Usermind enables organizations to automate complex customer interactions, manage customer data effectively, and deliver data-driven, omnichannel engagement throughout the entire customer lifecycle. The firm is supported by notable investors, including Andreessen Horowitz, Menlo Ventures, and CRV.

SessionM

Series C in 2015
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

Drift

Series A in 2015
Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Capriza

Series C in 2014
Capriza is the first platform to elegantly extract and beautifully simplify approvals from your company’s core applications. We make cumbersome approvals of all types fast and easy, helping to speed decision-making by up to 70%, while dramatically improving the quality of those decisions. Capriza helps enterprises such as Autodesk, PepsiCo, Harman International and many others reduce costs, remove bottlenecks, save time, improve compliance and increase employee satisfaction.

Capriza

Series B in 2014
Capriza is the first platform to elegantly extract and beautifully simplify approvals from your company’s core applications. We make cumbersome approvals of all types fast and easy, helping to speed decision-making by up to 70%, while dramatically improving the quality of those decisions. Capriza helps enterprises such as Autodesk, PepsiCo, Harman International and many others reduce costs, remove bottlenecks, save time, improve compliance and increase employee satisfaction.

Usermind

Series A in 2013
Usermind, Inc. is a company that develops a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and based in Seattle, Washington, Usermind addresses the challenges posed by fragmented enterprise systems and disorganized customer data. By providing a Customer Engagement Hub, the company integrates disparate systems and data sources into a cohesive customer data platform. This is complemented by a robust customer journey orchestration engine, machine learning capabilities, and closed-loop analytics. Usermind enables organizations to automate complex customer interactions, manage customer data effectively, and deliver data-driven, omnichannel engagement throughout the entire customer lifecycle. The firm is supported by notable investors, including Andreessen Horowitz, Menlo Ventures, and CRV.

Crushpath

Series A in 2013
Crushpath is the leading small business customer acquisition service. It dramatically changes the way B2B buyers and sellers connect.

HubSpot

Series E in 2012
HubSpot, Inc. is a provider of a cloud-based marketing, sales, and customer service software platform designed for businesses across the Americas, Europe, and the Asia Pacific. Founded in 2005 and headquartered in Cambridge, Massachusetts, HubSpot offers integrated applications that include customer relationship management, search engine optimization, content management, social media tools, marketing automation, and analytics. This growth platform enables mid-market business-to-business companies to attract visitors, convert leads, and close customers more effectively. In addition to its software solutions, HubSpot provides professional support services via phone, email, and chat. The company's mission is to help businesses grow better by enhancing their marketing, sales, and service capabilities.

Zendesk

Series D in 2012
Zendesk is a customer service platform that offers cloud-based software designed to enhance customer relationships and streamline communication for organizations. Founded in 2007 and headquartered in San Francisco, California, Zendesk provides tools that enable businesses to improve customer engagement and gain better insights into their clientele. Its solutions unify customer communication across various channels, including self-service, phone, chat, messaging, and email, allowing organizations to deliver consistent and efficient service. With a user-friendly interface and easy implementation, Zendesk supports over 150,000 customers across diverse industries and in more than 30 languages, helping them to innovate and scale effectively.

Crushpath

Seed Round in 2012
Crushpath is the leading small business customer acquisition service. It dramatically changes the way B2B buyers and sellers connect.

SessionM

Series B in 2012
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

CakeHealth

Seed Round in 2011
Cake Health is an online system that helps users understand and manage their health care. Cake Health provides a central place to track all your healthcare plans online. It updates your plan status so you know what's covered, automatically categorizes your claims, tracks your out-of-pocket expenses and alerts you to possible overcharges.

Creative Market

Seed Round in 2011
Creative Market Labs, Inc. operates an online marketplace that facilitates the buying and selling of handcrafted and digital design assets. Founded in 2005 and based in Austin, Texas, the platform connects independent creators globally, allowing them to share their work with a community of like-minded individuals. Users can access a diverse range of ready-to-use design content, including fonts, graphics, templates, add-ons, photos, and themes. As of April 30, 2020, Creative Market Labs, Inc. functions as a subsidiary of Dribbble Holdings Ltd.

Crowdbooster

Seed Round in 2011
Crowdbooster is an internet company that specializes in social analytics software aimed at enhancing social media marketing efforts. The platform enables advertisers and content creators to effectively transact in sponsored content while providing tools to measure and optimize their social media strategies. By offering insights into the best times to share content and the most effective audiences to engage, Crowdbooster helps marketers make informed decisions to improve their outreach and overall effectiveness in the digital landscape.

Zendesk

Series C in 2010
Zendesk is a customer service platform that offers cloud-based software designed to enhance customer relationships and streamline communication for organizations. Founded in 2007 and headquartered in San Francisco, California, Zendesk provides tools that enable businesses to improve customer engagement and gain better insights into their clientele. Its solutions unify customer communication across various channels, including self-service, phone, chat, messaging, and email, allowing organizations to deliver consistent and efficient service. With a user-friendly interface and easy implementation, Zendesk supports over 150,000 customers across diverse industries and in more than 30 languages, helping them to innovate and scale effectively.

Performable

Series A in 2010
Performable is a marketing software company that specializes in helping businesses enhance their marketing, sales, and customer service initiatives. The platform offers comprehensive tools for analyzing performance across various channels, including email, web, social media, and mobile. By providing insights into the effectiveness of marketing efforts, Performable enables clients to make data-driven decisions and optimize their campaigns based on actual customer behavior. Key features of the software include marketing analytics, automation, lead management, and tools for monitoring social media and improving website conversion rates. Overall, Performable equips businesses with the necessary resources to convert visitors into customers and maximize their marketing ROI.

Zendesk

Series B in 2009
Zendesk is a customer service platform that offers cloud-based software designed to enhance customer relationships and streamline communication for organizations. Founded in 2007 and headquartered in San Francisco, California, Zendesk provides tools that enable businesses to improve customer engagement and gain better insights into their clientele. Its solutions unify customer communication across various channels, including self-service, phone, chat, messaging, and email, allowing organizations to deliver consistent and efficient service. With a user-friendly interface and easy implementation, Zendesk supports over 150,000 customers across diverse industries and in more than 30 languages, helping them to innovate and scale effectively.

Zendesk

Series A in 2009
Zendesk is a customer service platform that offers cloud-based software designed to enhance customer relationships and streamline communication for organizations. Founded in 2007 and headquartered in San Francisco, California, Zendesk provides tools that enable businesses to improve customer engagement and gain better insights into their clientele. Its solutions unify customer communication across various channels, including self-service, phone, chat, messaging, and email, allowing organizations to deliver consistent and efficient service. With a user-friendly interface and easy implementation, Zendesk supports over 150,000 customers across diverse industries and in more than 30 languages, helping them to innovate and scale effectively.

Celarix

Private Equity Round in 2002
Celarix provides web-based software and business solutions tailored for logistics, transportation, and procurement professionals. The company focuses on facilitating logistics operations by enhancing connectivity and data quality management. Its platform allows shippers and transportation service providers to streamline their logistics transactions and improve communication with customers, internal systems, and supply chain partners through advanced messaging technologies. By centralizing information and simplifying operations, Celarix aims to optimize the overall efficiency of logistics management.

Celarix

Series C in 2000
Celarix provides web-based software and business solutions tailored for logistics, transportation, and procurement professionals. The company focuses on facilitating logistics operations by enhancing connectivity and data quality management. Its platform allows shippers and transportation service providers to streamline their logistics transactions and improve communication with customers, internal systems, and supply chain partners through advanced messaging technologies. By centralizing information and simplifying operations, Celarix aims to optimize the overall efficiency of logistics management.
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