CRV

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

GobbleCube develops an AI-based revenue platform that acts as an intelligent copilot for revenue teams, automating revenue monitoring and root cause analysis so teams can focus on execution. The platform, designed for brands, helps solve core revenue challenges such as channel-level sales, pricing and promotions, inventory management, and cost of sales. It emphasizes a data-driven, people-centered approach to uncover insights, reduce data silos, and streamline decision-making. By integrating monitoring and analysis, GobbleCube assists in identifying performance drivers and optimizing revenue operations, enabling teams to move quickly and align strategies across channels.

Revcast operates a revenue performance management platform designed for modern revenue operations leaders. It enables precise planning, real-time risk assessment, opportunity identification, and capacity-based forecasting. The platform integrates with CRM, finance, and HR systems, providing actionable insights to improve revenue performance.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Atrium is a San Francisco-based company that specializes in providing a data-driven sales management platform. Its service focuses on collecting and analyzing metadata from various sources, including email, calendars, phone communications, and customer relationship management systems. This comprehensive approach allows Atrium to deliver real-time insights into team performance, helping organizations make better-informed decisions. By identifying and addressing root causes of performance issues, the platform enables clients to effectively monitor project timelines and improve overall operational efficiency. Backed by prominent investors, Atrium aims to transform the way teams collaborate and work together.

Recapped, Inc. is a company that specializes in developing a cloud-based platform tailored for B2B sales teams and their prospective clients. Founded in 2016 and headquartered in Brooklyn, New York, Recapped's platform enhances collaboration by integrating with customer relationship management tools. This integration allows sales professionals to track the sales cycle, manage contracts, and communicate in real-time, ultimately facilitating faster deal closures and smoother client onboarding. Through its innovative services, Recapped aims to bridge the gap between sales executives and potential customers, streamlining the entire sales process.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Atrium is a San Francisco-based company that specializes in providing a data-driven sales management platform. Its service focuses on collecting and analyzing metadata from various sources, including email, calendars, phone communications, and customer relationship management systems. This comprehensive approach allows Atrium to deliver real-time insights into team performance, helping organizations make better-informed decisions. By identifying and addressing root causes of performance issues, the platform enables clients to effectively monitor project timelines and improve overall operational efficiency. Backed by prominent investors, Atrium aims to transform the way teams collaborate and work together.

Airtable is a cloud-based software company that provides a no-code platform for creating and sharing relational databases and custom applications. The platform enables users to organize data, automate workflows, and build flexible templates for tasks such as project tracking, inventory management, and CRM, without coding. It supports collaboration across teams and can incorporate artificial intelligence features to streamline processes. Airtable serves organizations across various industries enabling teams to tailor software tools to their workflows without traditional development resources.

OmniPanel is an analytics platform designed to extract valuable insights from customer support tickets. By analyzing user interactions, the platform helps businesses identify points of friction that affect customer retention and profitability. OmniPanel's approach emphasizes collaboration within a unified workspace, allowing organizations to prioritize the customer's voice in their decision-making processes. This capability enables businesses to enhance their customer experience and make data-driven product decisions, ultimately leading to more effective customer service and improved engagement.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Airtable is a cloud-based software company that provides a no-code platform for creating and sharing relational databases and custom applications. The platform enables users to organize data, automate workflows, and build flexible templates for tasks such as project tracking, inventory management, and CRM, without coding. It supports collaboration across teams and can incorporate artificial intelligence features to streamline processes. Airtable serves organizations across various industries enabling teams to tailor software tools to their workflows without traditional development resources.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Airtable is a cloud-based software company that provides a no-code platform for creating and sharing relational databases and custom applications. The platform enables users to organize data, automate workflows, and build flexible templates for tasks such as project tracking, inventory management, and CRM, without coding. It supports collaboration across teams and can incorporate artificial intelligence features to streamline processes. Airtable serves organizations across various industries enabling teams to tailor software tools to their workflows without traditional development resources.

Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Airtable is a cloud-based software company that provides a no-code platform for creating and sharing relational databases and custom applications. The platform enables users to organize data, automate workflows, and build flexible templates for tasks such as project tracking, inventory management, and CRM, without coding. It supports collaboration across teams and can incorporate artificial intelligence features to streamline processes. Airtable serves organizations across various industries enabling teams to tailor software tools to their workflows without traditional development resources.

Usermind, Inc. is a technology company that specializes in creating a unified orchestration platform aimed at enhancing business operations and customer experiences. Founded in 2013 and headquartered in Seattle, Washington, Usermind addresses the challenges posed by siloed enterprise systems and fragmented customer data. Its platform integrates various SaaS applications and on-premise systems, facilitating entity mapping and the automation of complex customer journeys. By providing a customer data platform alongside a customer journey orchestration engine and analytics capabilities, Usermind enables organizations to deliver data-driven, omnichannel engagement throughout the customer lifecycle. This comprehensive approach empowers businesses to increase revenue, enhance customer engagement, and optimize costs.

Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Accompany is a technology company based in Los Altos, California, founded in 2013. It specializes in developing a relationship intelligence platform that leverages AI to offer rich, relevant insights about millions of individuals and companies. The platform provides real-time profiles for key figures such as Fortune 500 CEOs, helping users identify the right contacts and foster stronger professional relationships. Accompany is supported by notable investors including CRV, ICONIQ Capital, Ignition Partners, and Cowboy Ventures.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Usermind, Inc. is a technology company that specializes in creating a unified orchestration platform aimed at enhancing business operations and customer experiences. Founded in 2013 and headquartered in Seattle, Washington, Usermind addresses the challenges posed by siloed enterprise systems and fragmented customer data. Its platform integrates various SaaS applications and on-premise systems, facilitating entity mapping and the automation of complex customer journeys. By providing a customer data platform alongside a customer journey orchestration engine and analytics capabilities, Usermind enables organizations to deliver data-driven, omnichannel engagement throughout the customer lifecycle. This comprehensive approach empowers businesses to increase revenue, enhance customer engagement, and optimize costs.

Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Iterable is an AI-powered customer communication platform for mid-market and enterprise B2C brands, enabling cross-channel messaging across email, mobile, social and the web. The platform uses behavioral data and proprietary algorithms to determine optimal timing for engagement, supports real-time segmentation, automation, personalization and A/B testing, and facilitates lifecycle campaigns that activate customers at scale. It targets e-commerce, media, financial services and political campaigns, providing growth marketing solutions such as shopping cart abandonment and transactional messaging. By harmonizing communications and focusing on timely, contextually relevant interactions, Iterable helps organizations drive personalized customer experiences while avoiding channel fatigue.

Airtable is a cloud-based software company that provides a no-code platform for creating and sharing relational databases and custom applications. The platform enables users to organize data, automate workflows, and build flexible templates for tasks such as project tracking, inventory management, and CRM, without coding. It supports collaboration across teams and can incorporate artificial intelligence features to streamline processes. Airtable serves organizations across various industries enabling teams to tailor software tools to their workflows without traditional development resources.

Drift is a revenue acceleration platform that leverages conversational marketing and sales techniques to enhance business growth and customer lifetime value. The platform is utilized by over 50,000 companies to synchronize sales and marketing efforts, providing a cohesive customer experience. Drift enables businesses to engage website visitors in real-time through the use of bots and artificial intelligence, facilitating live chat sessions that gather immediate customer feedback. This functionality allows clients to convert website traffic into qualified sales meetings, streamline the sales cycle, and create a contemporary buying experience for potential customers.

Accompany is a technology company based in Los Altos, California, founded in 2013. It specializes in developing a relationship intelligence platform that leverages AI to offer rich, relevant insights about millions of individuals and companies. The platform provides real-time profiles for key figures such as Fortune 500 CEOs, helping users identify the right contacts and foster stronger professional relationships. Accompany is supported by notable investors including CRV, ICONIQ Capital, Ignition Partners, and Cowboy Ventures.

Usermind, Inc. is a technology company that specializes in creating a unified orchestration platform aimed at enhancing business operations and customer experiences. Founded in 2013 and headquartered in Seattle, Washington, Usermind addresses the challenges posed by siloed enterprise systems and fragmented customer data. Its platform integrates various SaaS applications and on-premise systems, facilitating entity mapping and the automation of complex customer journeys. By providing a customer data platform alongside a customer journey orchestration engine and analytics capabilities, Usermind enables organizations to deliver data-driven, omnichannel engagement throughout the customer lifecycle. This comprehensive approach empowers businesses to increase revenue, enhance customer engagement, and optimize costs.

Accompany is a technology company based in Los Altos, California, founded in 2013. It specializes in developing a relationship intelligence platform that leverages AI to offer rich, relevant insights about millions of individuals and companies. The platform provides real-time profiles for key figures such as Fortune 500 CEOs, helping users identify the right contacts and foster stronger professional relationships. Accompany is supported by notable investors including CRV, ICONIQ Capital, Ignition Partners, and Cowboy Ventures.

Crushpath is a prominent customer acquisition service tailored specifically for small businesses, revolutionizing the connection between B2B buyers and sellers. The company offers a platform that enables sales professionals to effectively manage deals by creating single-page websites for their products, ideas, or events. These pages are designed to be searchable, shareable, and social, facilitating easier engagement and communication between prospective clients and sellers. Through its innovative approach, Crushpath aims to streamline the sales process and enhance the visibility of offerings in a competitive market.

HubSpot is a cloud-based growth platform that provides marketing, sales, and customer service software for businesses worldwide. Its offerings include a suite of applications such as customer relationship management, search engine optimization, blogging, website content management, messaging, chatbots, social media, marketing automation, email, predictive lead scoring, sales productivity, ticketing and helpdesk, customer NPS surveys, analytics, and reporting. The platform can be used as standalone modules or as an integrated package, enabling inbound marketing and sales processes that attract visitors, convert leads, and close customers. HubSpot serves mid-market B2B customers and emphasizes helping organizations grow better. Founded in 2006, the company is headquartered in Cambridge, Massachusetts, and serves the Americas, Europe, and the Asia Pacific region, with professional, phone, email, and chat support available.

Crushpath is a prominent customer acquisition service tailored specifically for small businesses, revolutionizing the connection between B2B buyers and sellers. The company offers a platform that enables sales professionals to effectively manage deals by creating single-page websites for their products, ideas, or events. These pages are designed to be searchable, shareable, and social, facilitating easier engagement and communication between prospective clients and sellers. Through its innovative approach, Crushpath aims to streamline the sales process and enhance the visibility of offerings in a competitive market.

Performable is a marketing software platform designed to help businesses enhance their marketing, sales, and customer service operations. It offers clients comprehensive insights into their sales and marketing performance across various channels, including email, web, social media, and mobile tools. The platform includes analytical capabilities that allow businesses to identify effective marketing and sales strategies, as well as to initiate campaigns based on actual customer behavior. Key features of Performable's software comprise marketing analytics, marketing automation, search engine keyword and social media ROI analytics, lead management, cohort analytics, landing page creation, social media monitoring, and website conversion optimization. By leveraging these tools, businesses can effectively convert visitors into customers and improve their overall marketing effectiveness.

Edocs is a U.S.-based company that provides customer self-service and e-billing software solutions. Acquired by Siebel Systems in 2004, Edocs aims to streamline customer interactions and billing processes for businesses. Their software allows users to efficiently manage their accounts and payments online, improving overall customer experience and reducing operational costs. With a focus on digital transformation and automation, Edocs helps companies enhance their customer service capabilities and drive efficiency in their billing operations.

Edocs is a U.S.-based company that provides customer self-service and e-billing software solutions. Acquired by Siebel Systems in 2004, Edocs aims to streamline customer interactions and billing processes for businesses. Their software allows users to efficiently manage their accounts and payments online, improving overall customer experience and reducing operational costs. With a focus on digital transformation and automation, Edocs helps companies enhance their customer service capabilities and drive efficiency in their billing operations.

Edocs is a U.S.-based company that provides customer self-service and e-billing software solutions. Acquired by Siebel Systems in 2004, Edocs aims to streamline customer interactions and billing processes for businesses. Their software allows users to efficiently manage their accounts and payments online, improving overall customer experience and reducing operational costs. With a focus on digital transformation and automation, Edocs helps companies enhance their customer service capabilities and drive efficiency in their billing operations.