DNX Ventures
DNX Ventures, founded in 2011 and based in San Mateo, California, is a private equity and venture capital firm that focuses on investing in early-stage B2B startups primarily in the United States and Japan. The firm specializes in Series A and B funding, targeting sectors such as SaaS/cloud, cybersecurity, deep tech, sustainability, hardware, retail, and finance. By leveraging an extensive network of CXOs from global conglomerates, DNX Ventures has facilitated over 100 partnerships between startups and Fortune 500 companies, helping these emerging businesses validate their product-market fit and accelerate growth. Additionally, DNX Ventures manages investment funds that focus on computer hardware, B2B, and cybersecurity sectors, reinforcing its commitment to supporting innovative technologies and scalable business models.
Customers want rapid fixes, but Customer Support remains broken for most enterprises who face huge support costs, low agent productivity and undetected duplicate issues. Quark is an Autonomous Support platform that interprets customer support issues to recommend resolutions automatically, skyrocketing agent productivity and enhancing customer experience. No need to figure out what to search for, search and then read lengthy documents. Quark does everything for you. The Quark platform (SaaS) that uses Deep Learning, classical NLP and Computer Vision to provide high accuracy at the lowest cost of ownership. For a quick demo of Quark -- https://youtu.be/mSoBaXbmXN0 .
Techtouch, Inc. develops TechTouch, an intuitive website user manual. The company’s software is used in enhancing system education for employees; supporting burden reduction; and promoting system utilization. The company was founded in 2018 and is based in Tokyo, Japan.
Techtouch, Inc. develops TechTouch, an intuitive website user manual. The company’s software is used in enhancing system education for employees; supporting burden reduction; and promoting system utilization. The company was founded in 2018 and is based in Tokyo, Japan.
Four Fusion, Inc. is a Tokyo-based company that specializes in web communication services aimed at enhancing customer interactions for businesses. Founded in 2000, the company offers a range of services, including the implementation and sales of the Zendesk application, online customer service consulting, and the development and operation of chat centers. Four Fusion focuses on facilitating bi-directional communication between companies and consumers, particularly during the online purchasing process, which helps businesses improve their customer support and ultimately boost sales through effective engagement strategies.
Shift is a technology company founded in 2005 by Masaru Tange, specializing in software testing, security assessment, and offshore development services with a focus on high-quality standards. The company offers a range of solutions, including Test Design, which emphasizes usability for future projects, and Test Run, allowing clients to select between onsite and off-site implementation based on their specific environments. Additionally, Shift operates MinTest, a platform for reporting bugs in social games and applications. The company also provides various other services, such as CAT, Non-Functional Testing, and Localization, enhancing its comprehensive portfolio in the software testing domain.
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