Texas Dow Employees Credit Union
Texas Dow Employees Credit Union (TDECU), founded in 1955 and headquartered in Lake Jackson, Texas, is a not-for-profit financial cooperative serving over 325,000 members with assets exceeding $3.4 billion. TDECU operates 37 service locations, including 33 Member Centers, and provides a comprehensive range of financial products and services. These include various deposit accounts, mortgage, auto, and personal loans, as well as small business and commercial loans. Members benefit from online and mobile banking services and have access to a vast network of over 55,000 surcharge-free ATMs. Additionally, TDECU offers retirement planning, wealth management, and insurance products through its subsidiaries, ensuring a holistic approach to financial well-being for its members.
Illuma Labs, Inc. operates a real-time audio authentication platform designed to secure voice communications across various sectors, including financial services, insurance, and e-commerce. Founded in 2018 and based in Plano, Texas, the company's flagship solution, Illuma Shield, utilizes advanced signal processing, machine learning, and artificial intelligence to deliver high-accuracy voice authentication during natural conversations. This platform is particularly beneficial for contact centers that manage numerous simultaneous calls, as it passively analyzes the speaker's voice characteristics and calling device to enhance security against fraud and social engineering. By improving user experience and reducing operational costs, Illuma Labs provides a seamless method for authenticating and identifying customers worldwide.
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