Nedamco Capital

Fluency Voice Technology is a provider of speech recognition solutions enabling enterprises to significantly reduce costs and enhance customer service by automating much of the high volume call centre activities. Key sectors for which Fluency has developed applications are Financial Services, Travel & Transport, Utilities, Telecoms and Retail. The Virtual Speech Agent (VSA) Suite™, the latest edition to the Fluency family of products, revolutionises the packaged speech application concept by providing enterprises with a complete out-of-the-box and configurable solution offering extended operational flexibility for large and mid tier organisations alike.

Fluency Voice Technology is a provider of speech recognition solutions enabling enterprises to significantly reduce costs and enhance customer service by automating much of the high volume call centre activities. Key sectors for which Fluency has developed applications are Financial Services, Travel & Transport, Utilities, Telecoms and Retail. The Virtual Speech Agent (VSA) Suite™, the latest edition to the Fluency family of products, revolutionises the packaged speech application concept by providing enterprises with a complete out-of-the-box and configurable solution offering extended operational flexibility for large and mid tier organisations alike.

Oblicore, Inc. provides service level management software. It offers a platform that enables enterprises to manage service level obligations for supplier contracts, service level agreements, and operational level agreements. The company provides Oblicore Guarantee, a service level management solution that automates, activates, and accelerates the monitoring, reporting, and management of various business technology service level agreements and service delivery for enterprises and service providers. Oblicore also offers professional services, which include implementation projects, general consultancy, implementation quality assurance, and change management, as well as training and support services. The company was founded in 2000 and is headquartered in Waltham, Massachusetts with offices in North America, Europe, and the Asia Pacific.