Intact Ventures

Intact Ventures is a subsidiary of Intact Financial Corporation, which specializes in property and casualty insurance in Canada and the United States. The company provides a wide range of insurance products tailored to both individuals and businesses. Its offerings include personal auto insurance, coverage for recreational vehicles, and protection for homes and personal property against various risks. For commercial clients, Intact Ventures delivers insurance solutions for small and medium-sized enterprises, covering commercial property, liability, and vehicles. Additionally, the company offers specialty insurance products catering to diverse sectors such as technology, healthcare, and entertainment. Intact Ventures markets its services under several well-known brands, including Intact Insurance and belairdirect, utilizing a vast network of brokers and independent agencies to reach customers effectively. Founded in 1809 and based in Toronto, Intact Financial Corporation has established itself as a significant player in the insurance industry.

Aaron Hoffman

Senior Associate

Justin Smith-Lorenzetti

Vice President, Investments

46 past transactions

Properly

Series B in 2022
Properly Inc. is a residential real estate company founded in 2018 and headquartered in Toronto, Canada. The company offers a streamlined solution for homeowners looking to sell their properties, utilizing technology and local market expertise to simplify the process. Properly provides fair-market offers and allows sellers to close on their own timeline, alleviating common stressors associated with home sales, such as extended showings, repairs, and the risk of buyers backing out. Through its online platform, Properly facilitates the buying and selling of residential properties, aiming to create a more efficient and user-friendly experience for families navigating the real estate market.

Ledger Investing

Series B in 2022
Ledger Investing Inc. operates an online marketplace that connects insurers with institutional investors seeking to invest in various classes of insurance risk. Founded in 2016 and based in Washington, D.C., the platform allows asset managers, pension funds, hedge funds, and family offices to access a new asset class that offers the potential for returns uncorrelated with broader capital markets. The company capitalizes on recent trends where significant capital influx from long-term institutional investors is directed towards direct insurance investments. Additionally, Ledger Investing leverages technology to transform business models and create efficient marketplaces, enhancing the connection between buyers and sellers in the insurance sector. The firm is supported by Y Combinator.

Urban Jungle

Series A in 2022
Urban Jungle Services Ltd. is an insurance technology company based in London, United Kingdom, founded in 2016. The company specializes in providing insurance solutions tailored for individuals who rent and share housing in urban environments. Its platform enables housemates to easily split insurance costs and adjust coverage names when residents change. The policies offered cover a range of items, including home contents, smartphones, valuables, multiple bikes, and security deposits, while also addressing emergency expenses related to incidents such as floods, fires, storm damage, theft, and accidental damage. By leveraging technology, Urban Jungle aims to offer accessible and affordable home insurance specifically designed for young professionals.

Pine

Series A in 2022
Pine operates as a digital mortgage company. Pine is a technology-centric company, that believes in supporting tech with people and processes, not the other way around.

Arceo Labs, Inc.

Series C in 2021
Arceo Labs, Inc. operates under the brand Arceo, specializing in cybersecurity and cyber analytics services tailored for the insurance industry. The company offers solutions to cyber insurance brokers and carriers, enabling them to assess, underwrite, and manage cyber risks through the use of artificial intelligence and workflow automation. Founded in 2016 and based in San Francisco, California, Arceo Labs also maintains offices in Chicago, Baltimore, and New York. The firm is dedicated to providing organizations with the necessary tools and guidance to protect and insure their data effectively.

GoBolt

Series B in 2021
GoBolt, formerly known as Second Closet Incorporated, provides valet self-storage services that enable customers to store their belongings conveniently and securely. Founded in 2017 and based in Toronto, Canada, the company offers a comprehensive solution where customers can schedule pickups and returns of their items. GoBolt delivers boxes for customers to use for storage, then collects these items to be stored in a climate-controlled warehouse. The service is designed to be user-friendly, allowing clients to pay only for the space they utilize, making it an affordable option for those in need of storage solutions.

Acko

Series D in 2021
Acko General Insurance Limited is a digital insurance company based in Mumbai, India, founded in 2016 by Varun Dua and Ruchi Deepak. The company specializes in offering micro-insurance products, including Ola Trip Insurance for cab passengers, as well as motor, car, and two-wheeler insurance. Acko operates entirely online, providing personalized insurance solutions tailored to user consumption behaviors. In addition to its core offerings, the company has expanded into healthcare insurance and provides information on various topics related to insurance, such as driving licenses, traffic rules, and online policy comparisons. Acko aims to simplify the insurance experience for consumers by leveraging digital technology.

Coterie Insurance

Series B in 2021
Coterie Applications Inc. is a Cincinnati-based company that specializes in digital managing general underwriting services, focusing on commercial insurance solutions tailored for various workforce needs. Incorporated in 2018, Coterie offers coverage across diverse categories, including jobs, trucks, contracts, people, planes, and property. The company employs an API-based approach to seamlessly integrate insurance into existing business tools and processes, allowing operators to secure protection with minimal effort. Utilizing data-driven automation, Coterie aims to provide accurate and efficient coverage while simplifying the insurance experience for its clients.

Gatik

Series B in 2021
Gatik is a startup developing technology for deploying autonomous vehicles for short-haul logistics. It specializes in the fields of artificial intelligence, automotive, and logistics. It was founded in 2017 and headquartered in Palo Alto, California.

Properly

Series B in 2021
Properly Inc. is a residential real estate company founded in 2018 and headquartered in Toronto, Canada. The company offers a streamlined solution for homeowners looking to sell their properties, utilizing technology and local market expertise to simplify the process. Properly provides fair-market offers and allows sellers to close on their own timeline, alleviating common stressors associated with home sales, such as extended showings, repairs, and the risk of buyers backing out. Through its online platform, Properly facilitates the buying and selling of residential properties, aiming to create a more efficient and user-friendly experience for families navigating the real estate market.

Algolux

Series B in 2021
Algolux, based in Canada, is an artificial intelligence software company focused on enhancing vision systems through advanced perception technology. Founded by a team of recognized researchers led by Dr. Felix Heide, Algolux develops machine learning solutions that improve safety and performance while lowering costs and time-to-market. One of its key products, Eos, is an embedded perception solution that offers up to three times the accuracy of current computer vision technologies, particularly in challenging environments. Eos is designed to work with various sensor and lens configurations, streamlining the process of training data capture and annotation. Additionally, Algolux provides Atlas, a tool that automates camera tuning, ensuring optimal image quality for various computer vision applications. This product aims to minimize program risks through a scalable, metrics-based methodology applicable to diverse camera setups.

RSA

Acquisition in 2021
RSA is a leading multinational insurance group with a heritage spanning 300 years. Employing approximately 23,000 people, the company serves 17 million customers across more than 140 countries. With its origins in London, RSA has established a strong presence in both mature and emerging markets, particularly in the UK, Ireland, Scandinavia, Central and Eastern Europe, Canada, Asia, the Middle East, and Latin America. The company specializes in general insurance, consistently delivering profitable performance even in challenging market conditions. In the Middle East, RSA is a prominent provider of property and casualty insurance, offering a range of solutions for both commercial and retail clients. Its product lines include motor, property, medical, and small and medium-sized enterprises (SME) insurance, alongside tailored solutions for large corporations, with operations in Bahrain, the United Arab Emirates, Oman, and Saudi Arabia.

GoBolt

Venture Round in 2021
GoBolt, formerly known as Second Closet Incorporated, provides valet self-storage services that enable customers to store their belongings conveniently and securely. Founded in 2017 and based in Toronto, Canada, the company offers a comprehensive solution where customers can schedule pickups and returns of their items. GoBolt delivers boxes for customers to use for storage, then collects these items to be stored in a climate-controlled warehouse. The service is designed to be user-friendly, allowing clients to pay only for the space they utilize, making it an affordable option for those in need of storage solutions.

Snapsheet

Series E in 2021
Snapsheet is a pioneer in virtual appraisals and a leader in cloud-native claims management software, enabling the most innovative claims organizations to deliver the best experiences for customers. With a focus on engagement, digitization, and intelligent automation, Snapsheet provides unmatched technology and processes that improve customer experience, drive greater organizational agility, and deliver transformational benefits through its Snapsheet Cloud software suite. Snapsheet leads the industry in claims innovation including the deployment of the fastest digital auto insurance claims process in the United States. As a trusted innovation partner, Snapsheet works with more than 100 clients, including many of the largest insurance carriers, third-party administrators, and insurtech and sharing economy disruptors.

Coterie Insurance

Series A in 2021
Coterie Applications Inc. is a Cincinnati-based company that specializes in digital managing general underwriting services, focusing on commercial insurance solutions tailored for various workforce needs. Incorporated in 2018, Coterie offers coverage across diverse categories, including jobs, trucks, contracts, people, planes, and property. The company employs an API-based approach to seamlessly integrate insurance into existing business tools and processes, allowing operators to secure protection with minimal effort. Utilizing data-driven automation, Coterie aims to provide accurate and efficient coverage while simplifying the insurance experience for its clients.

Gatik

Series A in 2020
Gatik is a startup developing technology for deploying autonomous vehicles for short-haul logistics. It specializes in the fields of artificial intelligence, automotive, and logistics. It was founded in 2017 and headquartered in Palo Alto, California.

Lunewave

Series A in 2020
Lunewave Inc. manufactures Luneburg Lens-based Antenna and Automotive Radar Sensor System. It serves the telecommunication, aerospace/defense, automotive, and specialized research sector. The company was incorporated in 2017 and is based in Tucson, Arizona.

Acko

Series D in 2020
Acko General Insurance Limited is a digital insurance company based in Mumbai, India, founded in 2016 by Varun Dua and Ruchi Deepak. The company specializes in offering micro-insurance products, including Ola Trip Insurance for cab passengers, as well as motor, car, and two-wheeler insurance. Acko operates entirely online, providing personalized insurance solutions tailored to user consumption behaviors. In addition to its core offerings, the company has expanded into healthcare insurance and provides information on various topics related to insurance, such as driving licenses, traffic rules, and online policy comparisons. Acko aims to simplify the insurance experience for consumers by leveraging digital technology.

Flinks

Series A in 2020
Flinks Technology Inc. is a financial data aggregator based in Montreal, Canada, founded in 2016. The company provides solutions that enable businesses to connect their users' bank accounts, allowing access to critical financial data such as account balances and transaction histories. Flinks offers a hosted application programming interface (API) that facilitates the integration of banking information with mobile applications, helping companies enrich their data and deliver enhanced financial products. The platform not only validates account ownership but also ensures compliance in handling sensitive information. Trusted by numerous leading companies, Flinks aims to simplify online transactions and empower businesses to better serve their customers through improved data utilization.
The Guarantee Company of North America is a Canadian-owned insurance company with customers in Canada and the U.S. Two-thirds of its business is specialty lines and surety and one-third personal lines including a high net worth home and auto insurance portfolio in Canada.

Frank Cowan Company

Acquisition in 2019
Frank Cowan Company is a leader in providing specialized insurance programs, including risk management and claims services to municipalities, healthcare, education, community, children’s and social service organizations across Canada. Proven industry knowledge, gained through over nine decades of partnering with insurance companies and independent brokers, gives Frank Cowan Company the ability to effectively manage the necessary risk, advisory and claims services for both standard and complex issues.

Minuto Seguros

Venture Round in 2019
Minuto Seguros is an insurance brokerage company based in São Paulo, Brazil, established in 1993. The firm specializes in providing a wide range of insurance products for individuals and families, including auto, personal accident, home, life, and travel insurance. Additionally, Minuto Seguros offers business insurance to protect corporate assets against risks such as fires, thefts, and natural disasters, along with health, life, and dental insurance for employee benefits. The company operates through multiple channels, including telephone, email, SMS, and online chat, ensuring accessible support and guidance from specialized consultants. Minuto Seguros emphasizes a user-friendly online platform, allowing clients to easily search for and purchase personalized insurance policies, providing them with the freedom to research options and make informed decisions.

Gatik

Seed Round in 2019
Gatik is a startup developing technology for deploying autonomous vehicles for short-haul logistics. It specializes in the fields of artificial intelligence, automotive, and logistics. It was founded in 2017 and headquartered in Palo Alto, California.

Acko

Series C in 2019
Acko General Insurance Limited is a digital insurance company based in Mumbai, India, founded in 2016 by Varun Dua and Ruchi Deepak. The company specializes in offering micro-insurance products, including Ola Trip Insurance for cab passengers, as well as motor, car, and two-wheeler insurance. Acko operates entirely online, providing personalized insurance solutions tailored to user consumption behaviors. In addition to its core offerings, the company has expanded into healthcare insurance and provides information on various topics related to insurance, such as driving licenses, traffic rules, and online policy comparisons. Acko aims to simplify the insurance experience for consumers by leveraging digital technology.

Lunewave

Venture Round in 2019
Lunewave Inc. manufactures Luneburg Lens-based Antenna and Automotive Radar Sensor System. It serves the telecommunication, aerospace/defense, automotive, and specialized research sector. The company was incorporated in 2017 and is based in Tucson, Arizona.

Tomorrow.io

Series B in 2018
ClimaCell is an all-in-one weather intelligence platform that predicts and automates weather challenges. It combines Weather-of-Things data - from cell tower transmissions to connected cars - with traditional data sources and analyzes it using proprietary, cutting edge models.

Humatics

Series B in 2018
Humatics’ breakthrough microlocation system and analytics software comprise a Spatial Intelligence Platform™ that will revolutionize how people and machines locate, navigate and collaborate. A single Humatics system, using simple, inexpensive radio-frequency technology, can pinpoint multiple, moving transponder targets at ranges up to thirty meters with millimeter-scale precision, vastly outperforming existing systems at a fraction of the cost. These systems can network together to provide broader, ultra-precise positioning coverage – from factory work cells to entire distribution centers and beyond. With its extensible architecture and application programming interfaces (APIs), the Spatial Intelligence Platform™ will power an ecosystem of new position-based products and services. Humatics was founded in 2015 by Massachusetts Institute of Technology professor David Mindell and technology industry veteran Gary Cohen. Headquartered in Kendall Square, Cambridge, Massachusetts, Humatics has grown to include a world-class team of radar experts, programmers, roboticists, software engineers, and product development leaders.

Metromile

Series E in 2018
Metromile is the provider of pay-per-mile car insurance company in the U.S. Powered by data science and machine learning, the company is disrupting a $250 billion auto insurance category. Metromile is building a loyal community of drivers who come for the savings and stay for the experience. AVA, Metromile's AI-driven claims system, is designed to speed up the process of verifying and paying out insurance claims. Using Metromile Pulse sensor data, AVA can reconstruct the scene of an accident to instantly determine if claim details are accurate. When the claim is verified, Metromile is able to automatically approve payments within seconds.

Algolux

Series A in 2018
Algolux, based in Canada, is an artificial intelligence software company focused on enhancing vision systems through advanced perception technology. Founded by a team of recognized researchers led by Dr. Felix Heide, Algolux develops machine learning solutions that improve safety and performance while lowering costs and time-to-market. One of its key products, Eos, is an embedded perception solution that offers up to three times the accuracy of current computer vision technologies, particularly in challenging environments. Eos is designed to work with various sensor and lens configurations, streamlining the process of training data capture and annotation. Additionally, Algolux provides Atlas, a tool that automates camera tuning, ensuring optimal image quality for various computer vision applications. This product aims to minimize program risks through a scalable, metrics-based methodology applicable to diverse camera setups.

Voyage

Series A in 2018
Voyage Auto, Inc. specializes in providing autonomous taxi services primarily for retirement communities. Founded in 2017 and headquartered in Santa Clara, California, the company aims to enhance mobility for residents who may face transportation challenges. By utilizing retrofitted mass-production vehicles, Voyage has developed a fleet of self-driving taxis designed to offer safe, efficient, and affordable rides. The company is dedicated to ensuring that all passengers reach their destinations comfortably and on time, with a focus on expanding its services beyond retirement communities to provide accessible transportation for a broader audience.

Renovo Auto

Venture Round in 2018
Renovo builds technology for Automated Mobility on Demand systems. Its technology merges self-driving software, data analytics, and automotive-grade safety systems into a unified high-performance solution. Renovo-enabled vehicles command hundreds of sensors generating multiple terabytes of data—each hour—on a safe, secure, and scalable platform developed in extremely demanding environments.

Humatics

Series A in 2017
Humatics’ breakthrough microlocation system and analytics software comprise a Spatial Intelligence Platform™ that will revolutionize how people and machines locate, navigate and collaborate. A single Humatics system, using simple, inexpensive radio-frequency technology, can pinpoint multiple, moving transponder targets at ranges up to thirty meters with millimeter-scale precision, vastly outperforming existing systems at a fraction of the cost. These systems can network together to provide broader, ultra-precise positioning coverage – from factory work cells to entire distribution centers and beyond. With its extensible architecture and application programming interfaces (APIs), the Spatial Intelligence Platform™ will power an ecosystem of new position-based products and services. Humatics was founded in 2015 by Massachusetts Institute of Technology professor David Mindell and technology industry veteran Gary Cohen. Headquartered in Kendall Square, Cambridge, Massachusetts, Humatics has grown to include a world-class team of radar experts, programmers, roboticists, software engineers, and product development leaders.

OneBeacon Insurance Group

Acquisition in 2017
OneBeacon Insurance Group, Ltd. provides specialty property and casualty insurance products and services through its subsidiaries. The company operates two main segments: Specialty Products and Specialty Industries. The Specialty Products segment offers a diverse range of coverages, including provider excess insurance, multi-line package solutions, various liability insurances, and environmental risk solutions. In contrast, the Specialty Industries segment focuses on property and casualty insurance tailored for specific sectors such as technology, life sciences, telecommunications, and entertainment. This segment also provides accident coverages and identity theft management services. OneBeacon's products are distributed through independent agencies, regional and national brokers, wholesalers, and managing general agencies across the United States. Headquartered in Hamilton, Bermuda, OneBeacon Insurance Group operates as a subsidiary of Intact Financial Corporation as of September 2017.

Alert Labs

Funding Round in 2017
Alert Labs protects our customers'​ basements by gathering and analyzing real-time data with attractive, reliable, and easy-to-install hardware and software. Deployed sensor networks are on the alert for water leaks, floods, power issues, and more

Hangar

Venture Round in 2017
Hangar is a technology company based in Austin, Texas, specializing in automated aerial data acquisition and analysis for various commercial and industrial sectors. Leveraging a nationwide network of licensed and insured pilots, Hangar utilizes a proprietary autonomous flight engine integrated with leading drone models to collect data efficiently and safely. The company’s platform processes this data using advanced technology, delivering actionable insights that drive return on investment for its clients. Founded in 2016, Hangar operates as a subsidiary of AirMap, focusing on providing professional aerial data services to enhance decision-making across industries.

Snapsheet

Series C in 2016
Snapsheet is a pioneer in virtual appraisals and a leader in cloud-native claims management software, enabling the most innovative claims organizations to deliver the best experiences for customers. With a focus on engagement, digitization, and intelligent automation, Snapsheet provides unmatched technology and processes that improve customer experience, drive greater organizational agility, and deliver transformational benefits through its Snapsheet Cloud software suite. Snapsheet leads the industry in claims innovation including the deployment of the fastest digital auto insurance claims process in the United States. As a trusted innovation partner, Snapsheet works with more than 100 clients, including many of the largest insurance carriers, third-party administrators, and insurtech and sharing economy disruptors.

AirMap

Series A in 2016
AirMap is helping make drones a part of everyday life by building the foundations for the low-altitude air navigation systems of the future. The emergence of small, powerful, and autonomous drones, is transforming society. Drones are being used for agriculture, public safety, aerial photography and cinematography, and soon, package delivery. The next century of aviation innovation is happening at the local level, not across oceans, and it's happening below 500 feet. AirMap is organizing this low altitude information so innovation can take flight. AirMap works collaboratively with industry partners to create the future for drones. It focuses exclusively on providing airspace information so that others in the nascent industry can build amazing vehicles and applications. AirMap is a member of the Small UAV Coalition and the NASA Unmanned Traffic Management (UTM) program.

Metromile

Series D in 2016
Metromile is the provider of pay-per-mile car insurance company in the U.S. Powered by data science and machine learning, the company is disrupting a $250 billion auto insurance category. Metromile is building a loyal community of drivers who come for the savings and stay for the experience. AVA, Metromile's AI-driven claims system, is designed to speed up the process of verifying and paying out insurance claims. Using Metromile Pulse sensor data, AVA can reconstruct the scene of an accident to instantly determine if claim details are accurate. When the claim is verified, Metromile is able to automatically approve payments within seconds.

Intact Centre

Grant in 2015
The Intact Centre on Climate Adaptation (Intact Centre) is an applied research centre with a national focus located within the Faculty of Environment, University of Waterloo. The Intact Centre helps homeowners, communities, governments and businesses to identify, and reduce, risks associated with climate change and extreme weather events in Canada. The establishment of the Intact Centre was made possible from Intact Financial Corporation (Intact); in November 2015, Intact announced a gift of $4.25 million directed in support of the centre’s mission and goal.

Comerco Services

Acquisition in 2015
Comerco Services Inc. is a Canadian company specializing in customized business solutions, with a focus on insurance and warranty services. Founded in 2003 and based in Laval, the company provides a range of products, including automobile, home, and business insurance. Comerco also offers warranty programs for manufacturers and distributors, as well as repair services for various consumer products through its service centers. Additionally, the company delivers customer support services, claims management, risk management, and third-party service protection program development. As a leader in protection plan management, Comerco Services continuously adapts to market demands to enhance service quality and meet customer expectations.

Canadian Direct Insurance

Acquisition in 2015
Canadian Direct Insurance (Canadian Direct) is a Canadian federally chartered property and casualty insurance company that provides personal insurance solutions for its customers in British Columbia and Alberta. As a competitive alternative to the Insurance Corporation of British Columbia (ICBC) Canadian Direct began by selling ‘optional’ auto insurance in BC in 1996. Our pioneering over-the-phone distribution model was the first of its kind in the province. It enables us to pass on significant cost-savings, and gives us the ability to provide sales, service, and claims functions directly to customers. Canadian Direct offers customers a range of personal auto, home and travel insurance options. Our advanced quoting system helps us offer our customers competitive discounts and coverages to meet their home and automobile insurance needs. Canadian Direct is committed to providing competitively priced insurance products, a fair and timely response to claims, and quality customer service. In 2015 Canadian Direct joined forces with belairdirect! In Alberta, the Canadian Direct operations will be integrated with belairdirect, Intact Financial Corporation’s existing direct-to-consumer brand. The Canadian Direct brand will be maintained and will continue to offer its products directly to customers.

Metro General Insurance Corporation Limited

Acquisition in 2014
Metro General Insurance Corporation Limited is a privately owned property and casualty insurance company domiciled in St. John's, Newfoundland. Metro General was incorporated in 1972. Its 23 employees offer home, auto and liability insurance to consumers through a network of brokers located throughout Newfoundland and Labrador and in rural Nova Scotia.

Jevco Insurance Company

Acquisition in 2012
Jevco Insurance Company is a prominent provider of specialty and niche insurance products based in Mississauga, Canada. The company specializes in offering a range of automobile insurance services, catering to both personal and commercial needs. By focusing on unique insurance solutions, Jevco addresses the diverse requirements of individuals and businesses, establishing itself as a key player in the Canadian insurance market.

Empower Energies Inc.

Venture Round in 2011
Empower Energies Inc. (formerly Sunlogics PLC) is a vertically-integrated global solar energy systems provider specializing in solar project development and installation.Empower Energies Inc. has a strategic partnership with Sunlogics Power Management Fund Inc (SLMU:US) and with other entities for the purpose of owning and operating solar projects developed by Empower Energies Inc.. The scope of the company's current projects and operations reach to the nations of the world including Canada, United States, Europe and China.

AXA Canada

Acquisition in 2011
AXA Canada (www.axa.ca) and its 2,300 employees offer home, auto and business insurance as well as life insurance products through a network of 1,300 brokerages and 2,700 independent insurance advisors. In 2010, AXA Canada direct premiums written amounted to $2.0 billion making the company the 6th largest P&C insurer in the country. Over the last five years, the company has grown annually by more than 7% and has outperformed the industry with an average combined ratio of 92.2%.

Turo

Series A in 2010
Turo Inc. operates an online car rental marketplace that connects local car owners with travelers looking to rent vehicles. Founded in 2009 and based in San Francisco, Turo allows car owners to list their cars for rental, offering a diverse selection of vehicles for travelers. Users can easily calculate potential earnings from renting their cars and enjoy access to unique vehicles at prices up to 40% lower than traditional car rental services. Since its national launch in 2012, Turo has cultivated a community of over 2 million users in the U.S. and Canada, allowing car owners to earn extra income while providing travelers with convenient rental options for local pickup, city delivery, and airport delivery. This platform not only facilitates car sharing but also enhances the overall travel experience by making a wide range of vehicles accessible in various locations.
Spot something off? Help us improve by flagging any incorrect or outdated information. Just email us at support@teaserclub.com. Your feedback is most welcome.