Dashbot, Inc. is a San Francisco-based company that offers a conversational analytics platform designed for bot developers and enterprises to enhance user acquisition, engagement, and retention. Founded in 2016, Dashbot provides a range of services, including actionable insights derived from conversational data, sentiment analysis, and AI response effectiveness. The platform captures a variety of metrics, such as engagement rates and retention statistics, along with full chat transcripts for detailed analysis. Additionally, Dashbot enables proactive engagement through features like Live Person Takeover and Push Notifications. The platform supports numerous conversational interfaces, including Facebook, Alexa, Google Home, Slack, and Twitter, making it a versatile tool for brands looking to optimize their customer interactions.
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