FJ Labs

Founded in 2015, FJ Labs is a New York-based venture capital firm focusing on stage-agnostic investments in marketplaces and consumer-facing startups. Their investment range varies from $50,000 to $5,000,000, typically at seed or series A stages.

Matias Barbero

Investor

Zineb Belghiti

Analyst

Agapitos Diakogiannis

Investor

Fabrice Grinda

Partner

William Guillouard

Venture Partner

Past deals in CRM

Krepling

Seed Round in 2025
Krepling is an innovative no-code composable platform designed for e-commerce, enabling merchants to create enhanced buying experiences online. Founded in early 2020 by brothers Liam and Travis Gerada, both experienced e-commerce merchants, Krepling empowers users to construct their entire e-commerce environment—from front-end stores to marketing and consumer purchasing flows—using a simple click-based interface rather than requiring coding skills. The platform consolidates various operational elements into a single solution, providing merchants with advanced data capabilities to better capture customer insights. Krepling operates with a hybrid remote work model across over five countries and serves merchants in more than 35 countries, promoting inclusivity in the e-commerce space.

Momos

Series A in 2024
Momos is a technology company focused on transforming the restaurant industry by providing a robust engagement platform tailored to modern dining establishments. Their cloud-based marketing and analytics tools empower restaurants to leverage data across various online channels, enhancing their operational efficiency and growth potential. By offering AI-powered automation for digital marketing, reputation management, and content management, Momos enables clients to gain valuable insights into their performance. This innovative approach helps restaurants navigate the digital landscape and optimize their revenue streams, ultimately modernizing the way food and beverage businesses operate.

Aisle

Series A in 2024
Aisle is a cash back platform that enhances the grocery shopping experience by allowing users to convert their grocery receipts into cash rewards. The company has developed a retail customer engagement tool that utilizes optical character recognition to process images of grocery receipts. This technology not only identifies the contents of the receipts but also provides brand suggestions tailored to individual spending habits and preferences. By streamlining the shopping process, Aisle aims to minimize friction for consumers and attract high-quality users, ultimately benefiting both shoppers and retail stores.

Digital Iron

Pre Seed Round in 2024
Digital Iron is a developer of an artificial intelligence-powered platform designed to enhance customer service for materials machinery. The platform functions as a service team assistant, providing efficient and personalized support by instantly answering technical questions. It integrates with calendars and enterprise resource planning systems to streamline service appointments and order parts. By automating routine tasks, Digital Iron enables service agents to concentrate on more complex issues and customer interactions, ultimately improving after-sales efficiency and enhancing customer satisfaction.

Superglue

Seed Round in 2024
Superglue is a company that specializes in partner ecosystem engagement through its advanced software solutions. It develops tools designed to transform partnerships into effective B2B sales channels, focusing on partnership automation and next-generation partner relationship management capabilities. By leveraging automation and artificial intelligence, Superglue's software aids SaaS companies in driving predictable revenue, enhancing lead generation, improving closing rates, and facilitating larger deals. The company's goal is to foster trust and value within partner ecosystems, ensuring that all stakeholders are engaged and motivated to contribute to business growth.

SuperDial

Seed Round in 2024
SuperDial leverages conversational AI to automate tedious outbound phone calls on behalf of healthcare organizations. Our customers include leading RCM companies, DSOs, digital health providers, and provider data vendors. We help these customers automate a variety of call types including benefits verifications, claim follow-ups, prior auth follow-ups, credentialing & enrollment follow-ups and provider data inquiries. SuperDial can be extended to new use cases, so if there's another type of outbound phone call you'd like to automate, please reach out to us!

Buena

Venture Round in 2024
Buena is a property management company headquartered in Berlin, Germany, founded in 2016. It develops a mobile application designed specifically for landlords, simplifying the rental process for both property owners and tenants. The platform offers a comprehensive solution that includes tenant selection, management of paperwork, property care, and ongoing tenant relationship management. By providing valuable insights into real estate values and outstanding rents, Buena enables landlords to set fair rental prices based on market data. This approach not only streamlines the rental experience but also ensures tenants can find suitable homes with minimal difficulty.

Darwin AI

Seed Round in 2024
Darwin AI develops AI-powered platforms that act as virtual employees, automating complex and repetitive tasks for small and medium-sized businesses. Their solutions integrate with CRMs, offer user-friendly interfaces, and enable human escalation when needed, helping businesses enhance efficiency, improve customer satisfaction, and amplify their team's capabilities.

Dharma

Seed Round in 2023
Dharma is a travel brand-as-a-service platform that specializes in hosting group trips led by inspiring individuals and notable brands. The company develops customized travel portfolios for its clients, which include comprehensive services such as distribution audits, product planning, budgeting, and the creation of websites and applications. Additionally, Dharma manages compliance, offers sales support, and provides guest-facing applications, ensuring quality control and risk management throughout the travel experience. By facilitating these services, Dharma enables its clients to successfully create and host memorable group trips for their communities, thereby shaping the future of travel brands.

Fourvenues

Venture Round in 2023
Fourvenues develops an event management software platform that enables real-time online sales and reservations for venues and promoters. The system supports booking and allocating spaces and tables via a virtual map, handling deposits, and managing tickets, guest lists, VIP areas, and microsites, alongside CRM, marketing tools, and analytics. It also integrates with sales channels, provides reporting, and stores team information in a private database. By combining reservations, space control, customer data, payment gateway access, and performance metrics, the platform helps organizers streamline operations, measure PR impact, identify attendee preferences, build loyalty, and optimize revenue.

Assis

Seed Round in 2023
Assis goal is to empower business owners by helping them grow their companies through technology that gives customers an amazing experience each and every time they connect with them.

User Interviews

Series B in 2022
User Interviews, Inc. is a company that specializes in providing a platform for recruiting participants for product tests and market research. Founded in 2013 and based in Brooklyn, New York, it offers tools such as Recruit, which facilitates flexible participant recruitment across various research types, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides resources like the UX Research field guide to assist researchers, designers, and product managers at all levels of experience. The platform enables users to easily access a diverse panel of participants through features like screener surveys, calendars, incentives, and messaging, and it allows for the creation of a Research CRM that can accommodate up to 100 contacts free of charge. The company was previously known as MobileSuites, Inc. before rebranding in 2015.

Kyte

Series B in 2022
Kyte is an app for small businesses that helps sell more, manage better, and retain customers. Kyte is a selling application for anyone who needs control but has no time to waste. It is designed to give the owner and customers the best mobile phone experience.

Superglue

Seed Round in 2022
Superglue is a company that specializes in partner ecosystem engagement through its advanced software solutions. It develops tools designed to transform partnerships into effective B2B sales channels, focusing on partnership automation and next-generation partner relationship management capabilities. By leveraging automation and artificial intelligence, Superglue's software aids SaaS companies in driving predictable revenue, enhancing lead generation, improving closing rates, and facilitating larger deals. The company's goal is to foster trust and value within partner ecosystems, ensuring that all stakeholders are engaged and motivated to contribute to business growth.

MelodyArc

Pre Seed Round in 2021
Founded in 2021, MelodyArc is a technology company that combines advanced automation, AI, and human expertise to transform frontline customer service. Its flagship product, MelodyArc CX, is an all-in-one platform designed to enhance resolution rates and reduce operating costs by 50% while preserving the human touch in customer experiences.

Sendoso

Series C in 2021
Founded in 2016, Sendoso is a global platform that enhances customer engagement by integrating digital and physical sending strategies. It enables businesses to stand out with new ways to engage customers throughout the buyer's journey, improving relationships and increasing effectiveness of go-to-market programs.

Pensight

Venture Round in 2021
Pensight is a platform designed to support creators and service providers in launching, building, and scaling digital stores. The company offers tools for creating and selling digital products, courses, memberships, and coaching services, along with features for automated payments, scheduling, and email campaigns. Pensight's platform integrates with calendars to facilitate client management across different time zones, enabling educators and creators to establish multiple revenue streams and expand their businesses effectively.

User Interviews

Series A in 2021
User Interviews, Inc. is a company that specializes in providing a platform for recruiting participants for product tests and market research. Founded in 2013 and based in Brooklyn, New York, it offers tools such as Recruit, which facilitates flexible participant recruitment across various research types, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides resources like the UX Research field guide to assist researchers, designers, and product managers at all levels of experience. The platform enables users to easily access a diverse panel of participants through features like screener surveys, calendars, incentives, and messaging, and it allows for the creation of a Research CRM that can accommodate up to 100 contacts free of charge. The company was previously known as MobileSuites, Inc. before rebranding in 2015.

Unlock Real Estate

Convertible Note in 2021
Unlock Real Estate is a real estate brokerage platform that streamlines the processes of renting, buying, and selling properties. The company offers comprehensive services to agents and brokers, including residential property transactions, virtual tours, photographs, and schematic floor plans. By utilizing effective negotiation tactics and market strategies, Unlock Real Estate aims to simplify the real estate experience for clients, allowing them to find and manage listed properties in one convenient location.

Unlock Real Estate

Seed Round in 2021
Unlock Real Estate is a real estate brokerage platform that streamlines the processes of renting, buying, and selling properties. The company offers comprehensive services to agents and brokers, including residential property transactions, virtual tours, photographs, and schematic floor plans. By utilizing effective negotiation tactics and market strategies, Unlock Real Estate aims to simplify the real estate experience for clients, allowing them to find and manage listed properties in one convenient location.

Gorgias

Series B in 2020
Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Octane AI

Venture Round in 2020
Octane AI, Inc. is a developer of a conversational marketing automation platform tailored for e-commerce businesses. Founded in 2016 and based in Irvine, California, the company provides tools for merchants to create engaging quizzes, collect data, and automate customer interactions through personalized Facebook Messenger and SMS. Its platform supports chatbot creation, allowing users to integrate various content types, manage customer service, and enhance product visibility. Trusted by over 1,000 Shopify and Shopify Plus brands, Octane AI empowers merchants to connect with customers effectively, personalize their buying journey, and boost retention rates. The company operates on a fully remote model, employing a diverse team across more than ten countries, and is backed by prominent Silicon Valley investors.

Unlock Real Estate

Pre Seed Round in 2020
Unlock Real Estate is a real estate brokerage platform that streamlines the processes of renting, buying, and selling properties. The company offers comprehensive services to agents and brokers, including residential property transactions, virtual tours, photographs, and schematic floor plans. By utilizing effective negotiation tactics and market strategies, Unlock Real Estate aims to simplify the real estate experience for clients, allowing them to find and manage listed properties in one convenient location.

Buena

Series A in 2020
Buena is a property management company headquartered in Berlin, Germany, founded in 2016. It develops a mobile application designed specifically for landlords, simplifying the rental process for both property owners and tenants. The platform offers a comprehensive solution that includes tenant selection, management of paperwork, property care, and ongoing tenant relationship management. By providing valuable insights into real estate values and outstanding rents, Buena enables landlords to set fair rental prices based on market data. This approach not only streamlines the rental experience but also ensures tenants can find suitable homes with minimal difficulty.

User Interviews

Seed Round in 2019
User Interviews, Inc. is a company that specializes in providing a platform for recruiting participants for product tests and market research. Founded in 2013 and based in Brooklyn, New York, it offers tools such as Recruit, which facilitates flexible participant recruitment across various research types, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides resources like the UX Research field guide to assist researchers, designers, and product managers at all levels of experience. The platform enables users to easily access a diverse panel of participants through features like screener surveys, calendars, incentives, and messaging, and it allows for the creation of a Research CRM that can accommodate up to 100 contacts free of charge. The company was previously known as MobileSuites, Inc. before rebranding in 2015.

Sendoso

Series A in 2019
Founded in 2016, Sendoso is a global platform that enhances customer engagement by integrating digital and physical sending strategies. It enables businesses to stand out with new ways to engage customers throughout the buyer's journey, improving relationships and increasing effectiveness of go-to-market programs.

Aircall

Series B in 2018
Founded in 2014, Aircall provides innovative cloud-based call center software for startups and small to medium-sized businesses. Its platform integrates with popular productivity tools, enabling efficient phone support management.

Returnly

Seed Round in 2016
Returnly Technologies, Inc., established in 2011 and headquartered in San Francisco with offices in Chicago and Madrid, specializes in providing subscription-based, digital return experiences for direct-to-consumer brands. Its core product, Returnly, streamlines the return process for both shoppers and retailers by automating reverse logistics and offering solutions like International Returns for global shoppers. Returnly's platform integrates with users' stores, carriers, and logistics, and CRM systems, enhancing the overall shopping experience with an average consumer satisfaction score of 91%.

Aircall

Series A in 2016
Founded in 2014, Aircall provides innovative cloud-based call center software for startups and small to medium-sized businesses. Its platform integrates with popular productivity tools, enabling efficient phone support management.

The Happy Home Company

Seed Round in 2015
The Happy Home Company serves as a personal home management service, addressing the complexities and costs associated with maintaining a home. It connects homeowners with affordable personal home managers who utilize advanced technology and a reliable network of vetted service providers. Through its online platform, the company offers a range of home maintenance management services, including the scheduling of cleaning and maintenance tasks, ensuring that homeowners can efficiently manage their properties and maintain them in excellent condition.
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