Icebreaker

Icebreaker is a venture capital firm based in Helsinki, Finland, specializing in early-stage investments in unique software-driven companies across Finland, Sweden, and Estonia. The firm manages the Icebreaker Opportunity Fund I, established in 2021, which focuses on providing funding at the idea, angel, and seed stages, typically investing between €150,000 and €800,000. In addition to financial support, Icebreaker fosters a robust community of hundreds of members, creating a valuable network for potential team members, clients, and advisors to help startups grow and succeed.

Ying Ying Huang

Senior Associate

Rasmus Klärck

Principal

Lasse Lehtinen

General Partner

Aleksi Partanen

General Partner

Riku Seppälä

General Partner

Past deals in Estonia

Klaus

Series A in 2020
Klaus is a conversation review tool designed to enhance the quality of customer service by facilitating systematic internal feedback for customer support teams. Founded in 2017 and headquartered in Tallinn, Estonia, the company offers a solution that integrates seamlessly with existing help desk systems, streamlining the review process and improving response quality. Klaus eliminates the inefficiencies of traditional methods, such as spreadsheets, by providing a structured platform for performance evaluations and onboarding new agents. This focus on enhancing customer service interactions positions Klaus as a valuable asset for organizations seeking to optimize their support operations.

Klaus

Seed Round in 2019
Klaus is a conversation review tool designed to enhance the quality of customer service by facilitating systematic internal feedback for customer support teams. Founded in 2017 and headquartered in Tallinn, Estonia, the company offers a solution that integrates seamlessly with existing help desk systems, streamlining the review process and improving response quality. Klaus eliminates the inefficiencies of traditional methods, such as spreadsheets, by providing a structured platform for performance evaluations and onboarding new agents. This focus on enhancing customer service interactions positions Klaus as a valuable asset for organizations seeking to optimize their support operations.

Klaus

Pre Seed Round in 2018
Klaus is a conversation review tool designed to enhance the quality of customer service by facilitating systematic internal feedback for customer support teams. Founded in 2017 and headquartered in Tallinn, Estonia, the company offers a solution that integrates seamlessly with existing help desk systems, streamlining the review process and improving response quality. Klaus eliminates the inefficiencies of traditional methods, such as spreadsheets, by providing a structured platform for performance evaluations and onboarding new agents. This focus on enhancing customer service interactions positions Klaus as a valuable asset for organizations seeking to optimize their support operations.