Insight Partners

AnyDesk Software GmbH, founded in 2014 and based in Stuttgart, Germany, specializes in developing remote desktop access software that facilitates seamless online collaboration. The software is designed for users to conduct online meetings and presentations, with features like built-in file transfer and multi-platform support that operates across various operating systems, including Windows, Linux, and Mac OS. AnyDesk utilizes its proprietary codec, DeskRT, to ensure virtually latency-free performance, making it one of the fastest remote desktop solutions available. The platform incorporates advanced security measures, such as banking-standard TLS 1.2 technology and RSA 2048 asymmetric encryption, to protect against unauthorized access. With over 100 million downloads globally and an average of 5 million new users each month, AnyDesk continues to grow rapidly, providing practical solutions for both individual users and businesses seeking efficient remote access.

Espressive, Inc. develops and offers artificial intelligence based enterprise service management platform which offers virtual assistance to employees. The product includes Barista, a virtual support agent that provides virtual assistance to employees, notifies them of outages and important events; guides them through processes such as on boarding, password reset, and vacation requests; and also enables automatic help desk agents. The company was incorporated in 2016 and is based in Santa Clara, California.

AnyDesk Software GmbH, founded in 2014 and based in Stuttgart, Germany, specializes in developing remote desktop access software that facilitates seamless online collaboration. The software is designed for users to conduct online meetings and presentations, with features like built-in file transfer and multi-platform support that operates across various operating systems, including Windows, Linux, and Mac OS. AnyDesk utilizes its proprietary codec, DeskRT, to ensure virtually latency-free performance, making it one of the fastest remote desktop solutions available. The platform incorporates advanced security measures, such as banking-standard TLS 1.2 technology and RSA 2048 asymmetric encryption, to protect against unauthorized access. With over 100 million downloads globally and an average of 5 million new users each month, AnyDesk continues to grow rapidly, providing practical solutions for both individual users and businesses seeking efficient remote access.

Resolve Systems, LLC specializes in developing incident resolution solutions tailored for information technology and network operations, as well as customer care centers. Founded in 1999 and headquartered in Irvine, California, the company offers a platform that facilitates real-time incident resolution collaboration, actionable dashboards, and process guidance, enabling both end-to-end and human-guided automations. The platform addresses challenges posed by increasing IT complexity, enhancing operational efficiency while automating IT operations, service management, and network operations. Resolve Systems differentiates itself by allowing the automation of specific steps within engineer-driven resolution processes and capturing detailed records of each resolution. This approach not only improves productivity but also supports continuous process improvement. The company has established strategic partnerships with major industry players, including ServiceNow, IBM, and Microsoft, to further enhance its offerings in the competitive landscape of IT process automation.

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.

ThreatTrack focuses on providing cybersecurity solutions that enable organizations to identify and mitigate Advanced Persistent Threats (APTs), targeted attacks, and sophisticated malware. By developing advanced software designed to analyze, detect, and remediate emerging malicious threats, ThreatTrack supports a wide range of clients, including enterprises, small and medium-sized businesses, and government agencies globally. The company's tools are specifically crafted to enhance traditional cyber-defenses, addressing the evolving landscape of cyber threats.

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.

Delivering the highest performance and most scalable cross platform backup and monitoring solutions on the market and pioneer of Virtual Backup Appliances (VBAs), PHD Virtual Technologies has been transforming data protection for virtual IT environments since 2006. Its award-winning data protection solution, PHD Virtual Backup is used today by more than 3,500 enterprises worldwide to achieve unlimited scalability, high availability and cost effective backup and recovery for VMware and Citrix XenServer virtual machines. Its PHD Virtual Monitor provides a complete, end to end solution for monitoring virtual, physical and application infrastructures in VMware and Citrix environments. PHD Virtual also provides a suite of free virtualization utilities to assist with the administration and management of virtualized environments.

Delivering the highest performance and most scalable cross platform backup and monitoring solutions on the market and pioneer of Virtual Backup Appliances (VBAs), PHD Virtual Technologies has been transforming data protection for virtual IT environments since 2006. Its award-winning data protection solution, PHD Virtual Backup is used today by more than 3,500 enterprises worldwide to achieve unlimited scalability, high availability and cost effective backup and recovery for VMware and Citrix XenServer virtual machines. Its PHD Virtual Monitor provides a complete, end to end solution for monitoring virtual, physical and application infrastructures in VMware and Citrix environments. PHD Virtual also provides a suite of free virtualization utilities to assist with the administration and management of virtualized environments.

Parallels, Inc. specializes in virtualization technology and Mac management solutions for consumers, businesses, and service providers. The company offers a range of products, including Parallels Desktop for Mac, which allows users to run Windows applications, and Parallels Access, enabling remote access to computers from any location. Additionally, Parallels provides Parallels Mac Management for Microsoft System Center Configuration Manager, facilitating IT management of Mac devices, along with Parallels Remote Application Server for secure access to desktops and applications. Other offerings include Parallels Toolbox for simplifying computing tasks and Parallels Transporter for transferring files from PC to Mac. Founded in 1999 and headquartered in Bellevue, Washington, Parallels operates globally, serving customers across various regions, including North America, Europe, and Asia. Since January 2008, Parallels has been a subsidiary of Corel Corporation.

Parallels, Inc. specializes in virtualization technology and Mac management solutions for consumers, businesses, and service providers. The company offers a range of products, including Parallels Desktop for Mac, which allows users to run Windows applications, and Parallels Access, enabling remote access to computers from any location. Additionally, Parallels provides Parallels Mac Management for Microsoft System Center Configuration Manager, facilitating IT management of Mac devices, along with Parallels Remote Application Server for secure access to desktops and applications. Other offerings include Parallels Toolbox for simplifying computing tasks and Parallels Transporter for transferring files from PC to Mac. Founded in 1999 and headquartered in Bellevue, Washington, Parallels operates globally, serving customers across various regions, including North America, Europe, and Asia. Since January 2008, Parallels has been a subsidiary of Corel Corporation.

TeamViewer Germany GmbH, established in 2005 and headquartered in Göppingen, Germany, specializes in cloud-based technologies that facilitate online remote support and collaboration globally. The company's primary offerings include TeamViewer, a remote desktop tool; TeamViewer Tensor, an enterprise-level connectivity platform; TeamViewer IoT, which enables secure monitoring and operation of devices; and TeamViewer Pilot, which enhances remote support through augmented reality. Additionally, TeamViewer provides solutions for remote management, service desk management through TeamViewer Servicecamp, and collaboration via Blizz, a tool that supports audio and video conferencing, instant messaging, and screen sharing. TeamViewer's products are designed to empower users to connect, monitor, and manage a variety of devices securely from anywhere, making it essential for businesses and individuals seeking to enhance their remote capabilities. The company operates as a subsidiary of Regit Eins GmbH.

A leading provider of Windows management software products targeted at the small and mid-size business.

Altitude Software develops and delivers IT solutions to support and optimize Contact Center platforms and customer relationships management. The Altitude uCI suite (Unified Customer Interaction) enables large and SMEs, to manage multi-channel customer interactions (by e-mail, phone, chat, sms or web collaboration, video, …) inherent to different business applications: telemarketing, help desk, debt collections and customer care. With more than 15 years of experience in the contact Center industry, Altitude has 250 employees combining more that 15 languages and 20 nationalities. The company has offices in more than 18 countries, supporting 800 installations worldwide.