Vivun Inc. is a software company based in Oakland, California, founded in 2018. It specializes in developing an AI-powered platform for presales pipeline management, which aims to enhance the operational efficiency of B2B technology companies. The platform provides tools for opportunity management, competitive intelligence, and battle cards, facilitating a strategic connection between sales and product teams. By consolidating metrics and insights from individual contributors, Vivun enables organizations to increase forecast accuracy, uncover revenue by revitalizing dormant opportunities, and improve product offerings based on collective field insights. The company serves a diverse clientele, including startups, growth-stage companies, and large enterprises.
Observe.AI specializes in enhancing customer experiences and agent performance in contact centers through advanced artificial intelligence solutions. By analyzing 100% of customer calls, the company offers high-accuracy transcriptions and facilitates agent coaching, providing businesses with comprehensive insights into their customer service operations. Using technologies such as automatic speech recognition and Natural Language Processing, Observe.AI helps organizations streamline quality assurance workflows and improve overall service effectiveness. Trusted by over 150 clients, including notable brands like Root Insurance and Tripadvisor, Observe.AI operates from its headquarters in San Francisco and has an additional office in Bangalore, India. The company is supported by several prominent investors, contributing to its growth and innovation in the field of Contact Center AI.
Developer of product-led sales platform designed to transform the way modern software companies go to market. The company's platform makes it easy to observe what is happening in a trial or free motion, and prioritize sales-ready accounts and users based on behavioral signals, enabling clients to act fast and turn the leads into revenue.
Chatdesk Inc. develops software solutions to enhance customer interactions for businesses. Founded in 2016 and headquartered in New York, the company focuses on improving customer satisfaction by facilitating a shift from traditional voice calls to messaging channels such as Facebook, SMS, and WhatsApp. By leveraging analytics and messaging capabilities, Chatdesk enables companies to provide better customer service tailored to the preferences of their clients, allowing for seamless communication across various platforms.
Project Affinity, Inc. develops network and customer relationship management solutions for enterprises. Its solutions feature relationships management, email detection, Omni search, network intelligence, automatic data capture, collaboration and reminders, and chrome extension. The company was founded in 2014 and is based in Redwood City, California.
Enable International Limited specializes in rebate management software and serves as a collaboration platform aimed at enhancing the performance of B2B deals. Founded in 2000 and headquartered in Stratford-upon-Avon, United Kingdom, the company provides tools that facilitate the negotiation of deals, central management of trade agreements, and oversight of receivables. By promoting financial transparency and operational efficiency, Enable seeks to transform how B2B deals are structured, managed, and evaluated, ultimately fostering mutually beneficial growth for all parties involved in trading relationships.
Developer of product-led sales platform designed to transform the way modern software companies go to market. The company's platform makes it easy to observe what is happening in a trial or free motion, and prioritize sales-ready accounts and users based on behavioral signals, enabling clients to act fast and turn the leads into revenue.
Developer of product-led sales platform designed to transform the way modern software companies go to market. The company's platform makes it easy to observe what is happening in a trial or free motion, and prioritize sales-ready accounts and users based on behavioral signals, enabling clients to act fast and turn the leads into revenue.
Vivun Inc. is a software company based in Oakland, California, founded in 2018. It specializes in developing an AI-powered platform for presales pipeline management, which aims to enhance the operational efficiency of B2B technology companies. The platform provides tools for opportunity management, competitive intelligence, and battle cards, facilitating a strategic connection between sales and product teams. By consolidating metrics and insights from individual contributors, Vivun enables organizations to increase forecast accuracy, uncover revenue by revitalizing dormant opportunities, and improve product offerings based on collective field insights. The company serves a diverse clientele, including startups, growth-stage companies, and large enterprises.
Aisera, Inc. is an information technology company based in Palo Alto, California, specializing in artificial intelligence solutions that automate tasks and workflows for businesses. Founded in 2017, Aisera develops an AI-driven platform that includes products such as the AI Service Desk and AI Customer Service, aimed at improving operations in IT, human resources, sales, and customer service. The platform leverages natural language processing and automation technologies to provide a personalized and predictive service management experience, effectively resolving service issues and enhancing interaction across various channels. By integrating its solutions into existing systems, Aisera enables organizations to streamline operations and improve service delivery for both employees and customers.
Usermind, Inc. is a company that develops a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and based in Seattle, Washington, Usermind addresses the challenges posed by fragmented enterprise systems and disorganized customer data. By providing a Customer Engagement Hub, the company integrates disparate systems and data sources into a cohesive customer data platform. This is complemented by a robust customer journey orchestration engine, machine learning capabilities, and closed-loop analytics. Usermind enables organizations to automate complex customer interactions, manage customer data effectively, and deliver data-driven, omnichannel engagement throughout the entire customer lifecycle. The firm is supported by notable investors, including Andreessen Horowitz, Menlo Ventures, and CRV.
Observe.AI specializes in enhancing customer experiences and agent performance in contact centers through advanced artificial intelligence solutions. By analyzing 100% of customer calls, the company offers high-accuracy transcriptions and facilitates agent coaching, providing businesses with comprehensive insights into their customer service operations. Using technologies such as automatic speech recognition and Natural Language Processing, Observe.AI helps organizations streamline quality assurance workflows and improve overall service effectiveness. Trusted by over 150 clients, including notable brands like Root Insurance and Tripadvisor, Observe.AI operates from its headquarters in San Francisco and has an additional office in Bangalore, India. The company is supported by several prominent investors, contributing to its growth and innovation in the field of Contact Center AI.
Fox Robotics designs and manufactures autonomous forklifts that focus on automating the loading and unloading of trailers. These self-driving forklifts enhance workplace productivity, potentially increasing efficiency by two to three times compared to traditional methods. The company's technology is designed for seamless integration into existing warehouse systems, allowing businesses to automate operations while also reducing their environmental footprint.
Anvil Foundry, Inc. is a technology company that provides a low-code, SaaS-based platform designed to automate paperwork processes for businesses. Established in 2018 and based in San Francisco, California, Anvil's platform enables companies to convert traditional paper workflows into optimized online forms suitable for web and mobile use. This transformation allows non-developers to create secure online forms quickly, which can then populate original PDF documents or integrate directly with existing software systems. Anvil serves various industries, including sales, real estate, contracts, and finance, by replacing cumbersome email and attachment systems with streamlined, encrypted databases and secure websites.
Enable International Limited specializes in rebate management software and serves as a collaboration platform aimed at enhancing the performance of B2B deals. Founded in 2000 and headquartered in Stratford-upon-Avon, United Kingdom, the company provides tools that facilitate the negotiation of deals, central management of trade agreements, and oversight of receivables. By promoting financial transparency and operational efficiency, Enable seeks to transform how B2B deals are structured, managed, and evaluated, ultimately fostering mutually beneficial growth for all parties involved in trading relationships.
Aisera, Inc. is an information technology company based in Palo Alto, California, specializing in artificial intelligence solutions that automate tasks and workflows for businesses. Founded in 2017, Aisera develops an AI-driven platform that includes products such as the AI Service Desk and AI Customer Service, aimed at improving operations in IT, human resources, sales, and customer service. The platform leverages natural language processing and automation technologies to provide a personalized and predictive service management experience, effectively resolving service issues and enhancing interaction across various channels. By integrating its solutions into existing systems, Aisera enables organizations to streamline operations and improve service delivery for both employees and customers.
Usermind, Inc. is a company that develops a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and based in Seattle, Washington, Usermind addresses the challenges posed by fragmented enterprise systems and disorganized customer data. By providing a Customer Engagement Hub, the company integrates disparate systems and data sources into a cohesive customer data platform. This is complemented by a robust customer journey orchestration engine, machine learning capabilities, and closed-loop analytics. Usermind enables organizations to automate complex customer interactions, manage customer data effectively, and deliver data-driven, omnichannel engagement throughout the entire customer lifecycle. The firm is supported by notable investors, including Andreessen Horowitz, Menlo Ventures, and CRV.
6 River Systems, Inc. specializes in warehouse automation solutions that leverage collaborative robots and artificial intelligence to enhance efficiency in e-commerce and retail operations. The company's key products include Chuck, a robot designed to guide warehouse associates through their tasks, Mobile Sort, which offers a comprehensive solution for picking and sorting orders, Packout for fulfillment processes, and Fast Lane, aimed at automating the picking of high-velocity stock-keeping units. Founded in 2015 by former executives of Kiva Systems and Mimio, 6 River Systems is headquartered in Waltham, Massachusetts. The company focuses on optimizing warehouse productivity while reducing training costs and improving the onboarding process for new employees. Since becoming a subsidiary of Shopify, it continues to innovate in the fulfillment automation space, addressing the evolving needs of retailers and manufacturers.
ScopeAI is a company that specializes in developing artificial intelligence software for extracting actionable insights from customer conversations. It aggregates data from various channels, including customer service support tickets, social media, forums, and public reviews, to derive meaningful information about customer feedback. The platform employs natural language processing to identify insights that inform product and operational decisions. ScopeAI integrates with existing customer feedback channels, such as Zendesk and Intercom, allowing for the automatic tagging and analysis of conversations to highlight trends in customer feedback. Its dashboard provides companies with valuable insights, including trending errors, feature requests, reasons for customer churn, and issues related to customer education. Established in 2016 and headquartered in San Francisco, California, ScopeAI aims to enhance business performance through improved understanding of customer interactions.
Usermind, Inc. is a company that develops a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and based in Seattle, Washington, Usermind addresses the challenges posed by fragmented enterprise systems and disorganized customer data. By providing a Customer Engagement Hub, the company integrates disparate systems and data sources into a cohesive customer data platform. This is complemented by a robust customer journey orchestration engine, machine learning capabilities, and closed-loop analytics. Usermind enables organizations to automate complex customer interactions, manage customer data effectively, and deliver data-driven, omnichannel engagement throughout the entire customer lifecycle. The firm is supported by notable investors, including Andreessen Horowitz, Menlo Ventures, and CRV.
Assembly offers high quality Chinese manufacturers an automated recording of factory production to document effectiveness, win new foreign business, and solve production quality problems.
SendHub offers a comprehensive phone system tailored for today's mobile-centric environment, eliminating the need for hardware and enabling instant setup. Users can obtain a phone number from any area code and access services across various devices, including web browsers, smartphones, and feature phones, as well as through an API. The platform facilitates seamless communication by allowing businesses to add lines for their teams at no additional cost, while providing robust analytics and transparency in telecommunication activities. Key features include an auto attendant, call transfer, company directory, contact sharing, voicemail transcription, and text marketing capabilities, making it suitable for both small and large organizations.
SendHub offers a comprehensive phone system tailored for today's mobile-centric environment, eliminating the need for hardware and enabling instant setup. Users can obtain a phone number from any area code and access services across various devices, including web browsers, smartphones, and feature phones, as well as through an API. The platform facilitates seamless communication by allowing businesses to add lines for their teams at no additional cost, while providing robust analytics and transparency in telecommunication activities. Key features include an auto attendant, call transfer, company directory, contact sharing, voicemail transcription, and text marketing capabilities, making it suitable for both small and large organizations.
Entelo applies intelligence to big data to help modern recruiters find, qualify, and acquire talent. Today over 600 customers of all sizes and industries trust Entelo to provide their talent acquisition teams with higher candidate engagement, actionable insights, and increased productivity. To learn how leading companies such as Capital One, Cisco, Facebook, GE, Genentech, Netflix, Northrop Grumman, and Target are building their organizations using Entelo, visit www.entelo.com.
Outreach Inc. is a sales engagement platform based in Seattle, Washington, that focuses on enhancing revenue growth by optimizing customer interactions across various channels, including email, voice, and social media. Founded in 2014, the platform utilizes machine learning to automate repetitive sales tasks, personalize communication, and prioritize key customer touchpoints. Outreach provides tools for account-based, outbound, and inbound sales, as well as customer retention and expansion. Its features include task management, email and activity tracking, and buyer sentiment analysis, which helps sales teams improve performance based on emotional signals from potential buyers. The company's clientele includes notable organizations such as Zoom, Okta, and Microsoft, all of which rely on Outreach to enhance the effectiveness of their sales efforts and gain better visibility into sales activities.
Entelo applies intelligence to big data to help modern recruiters find, qualify, and acquire talent. Today over 600 customers of all sizes and industries trust Entelo to provide their talent acquisition teams with higher candidate engagement, actionable insights, and increased productivity. To learn how leading companies such as Capital One, Cisco, Facebook, GE, Genentech, Netflix, Northrop Grumman, and Target are building their organizations using Entelo, visit www.entelo.com.
SendHub offers a comprehensive phone system tailored for today's mobile-centric environment, eliminating the need for hardware and enabling instant setup. Users can obtain a phone number from any area code and access services across various devices, including web browsers, smartphones, and feature phones, as well as through an API. The platform facilitates seamless communication by allowing businesses to add lines for their teams at no additional cost, while providing robust analytics and transparency in telecommunication activities. Key features include an auto attendant, call transfer, company directory, contact sharing, voicemail transcription, and text marketing capabilities, making it suitable for both small and large organizations.
Aquest Systems Corporation provides automation equipment for the semiconductor manufacturing industry. It offers No-Wait-Manufacturing, which improves fab productivity by reducing fab cycle-time and improving equipment utilization, as well as increasing flexibility of fab layout and expansion in an IC fab; No-Wait-Productivity Improvement that optimizes material movement in an existing fab by eliminating or minimizing bottlenecks; and FabEX Transporter, which creates FOUP transportation. Aquest Systems Corporation was founded in 2004 and is based in Sunnyvale, California. It has operations and locations in Sunnyvale, California; Tokyo, Japan; Taichung, Taiwan; Bangalore, India; and Singapore, Singapore.
LiveOps, Inc. specializes in providing cloud-based, multichannel customer service solutions across various industries, including finance, healthcare, insurance, retail, and technology. The company offers a range of services, such as LiveOps Chat, which enhances online customer engagement, and an on-demand outsourced call center agent solution that enables businesses to efficiently manage customer interactions. Additionally, LiveOps provides agents with a comprehensive view of customer communications through its Email service and supports enterprises with Skill Builder, a customizable training platform for developing skilled customer service agents. Founded in 2000 and headquartered in Scottsdale, Arizona, LiveOps employs a pay-per-use model that allows organizations to quickly scale their customer service operations without the overhead costs associated with traditional call centers. With a focus on flexibility and efficiency, LiveOps serves over 400 clients, helping them achieve faster program readiness, increased revenue, and improved customer satisfaction.
LiveOps, Inc. specializes in providing cloud-based, multichannel customer service solutions across various industries, including finance, healthcare, insurance, retail, and technology. The company offers a range of services, such as LiveOps Chat, which enhances online customer engagement, and an on-demand outsourced call center agent solution that enables businesses to efficiently manage customer interactions. Additionally, LiveOps provides agents with a comprehensive view of customer communications through its Email service and supports enterprises with Skill Builder, a customizable training platform for developing skilled customer service agents. Founded in 2000 and headquartered in Scottsdale, Arizona, LiveOps employs a pay-per-use model that allows organizations to quickly scale their customer service operations without the overhead costs associated with traditional call centers. With a focus on flexibility and efficiency, LiveOps serves over 400 clients, helping them achieve faster program readiness, increased revenue, and improved customer satisfaction.