Point Nine

Point Nine Management GmbH is a venture capital firm based in Berlin, Germany, specializing in early-stage investments, particularly in the internet and technology sectors. Founded in 2009, the firm focuses on areas such as Software-as-a-Service (SaaS), online marketplaces, e-commerce, fintech, and machine learning. Point Nine typically invests between €0.1 million and €1.5 million in startups, with the potential to invest up to €3 million over the lifespan of its holdings. The firm seeks opportunities primarily in Europe and North America, particularly targeting markets in Germany, France, the United Kingdom, and Poland. Point Nine often collaborates with business angels and other venture capital firms, generally opting for a minority stake in the companies it supports. Notable successes from its portfolio include Delivery Hero, Typeform, and Zendesk.

Pawel Chudzinski

Co-Founder and Managing Partner

Louis Coppey

Partner

Seth DeHart

Venture Partner

Christoph Janz

Partner

Julia Morrongiello

Venture Partner

David Ola

Associate

Paul Scheuschner

Investor

Aleksandra Zorylo

Operating Partner

Past deals in Technical Support

CloudTalk

Series A in 2021
CloudTalk is a developer of cloud-based call center software aimed at enhancing the capabilities of sales and customer service teams. Its platform allows businesses to establish a virtual phone system that can be accessed from anywhere in the world. The software is designed to adapt to the specific needs of customer support, offering native integrations with various global customer relationship management systems, helpdesks, and other business tools. This flexibility enables organizations to streamline their communication processes and improve overall efficiency in managing customer interactions.

Mavenoid

Series A in 2020
Mavenoid AB is a software company that specializes in troubleshooting solutions for various industries, including transportation, military, and industrial sectors. Founded in 2016 and based in Stockholm, Sweden, Mavenoid offers a comprehensive platform that includes an enterprise knowledge base called MavenKB, a diagnosis engine named Falcon, and an intelligent query engine known as Druid. These tools are designed to help users identify malfunctions in machines ranging from lawnmowers to cranes and provide guidance on resolving issues. The platform utilizes machine learning and a chatbot-style interface to automate customer support, enabling users to efficiently manage repetitive troubleshooting tasks and reduce the need for costly human intervention. By streamlining the support process, Mavenoid aims to enhance customer experiences while minimizing resolution times and support costs.

Mavenoid

Seed Round in 2018
Mavenoid AB is a software company that specializes in troubleshooting solutions for various industries, including transportation, military, and industrial sectors. Founded in 2016 and based in Stockholm, Sweden, Mavenoid offers a comprehensive platform that includes an enterprise knowledge base called MavenKB, a diagnosis engine named Falcon, and an intelligent query engine known as Druid. These tools are designed to help users identify malfunctions in machines ranging from lawnmowers to cranes and provide guidance on resolving issues. The platform utilizes machine learning and a chatbot-style interface to automate customer support, enabling users to efficiently manage repetitive troubleshooting tasks and reduce the need for costly human intervention. By streamlining the support process, Mavenoid aims to enhance customer experiences while minimizing resolution times and support costs.
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