Refundid is a Sydney-based start-up focused on addressing a significant challenge in the e-commerce sector. It has developed an instant refund platform that caters to e-commerce customers, leveraging a fintech service modeled after the buy now, pay later approach. This innovative platform facilitates instant refunds for returned products, enhancing the shopping experience for customers. By enabling immediate refunds, Refundid not only improves customer satisfaction but also assists retailers in streamlining their refund processes, thereby fostering greater customer confidence and loyalty.
PredictSpring Inc. is a mobile commerce platform based in Los Altos, California, founded in 2013 by pioneers in mobile commerce and digital shopping. The company facilitates the creation and launch of mobile applications for brands and retailers, enhancing the customer experience across various channels, including web, email, and social media. PredictSpring's platform supports an omnichannel approach, allowing seamless integration between online and in-store shopping experiences. It offers a range of features such as full point of sale (POS), mobile point of sale (mPOS), cash management, clienteling, endless aisle, and curbside pickup. Notable clients include leading retailers like Calvin Klein, Cole Haan, and Claire's. By prioritizing consumer engagement and efficient transactions, PredictSpring is dedicated to transforming the retail landscape and improving interactions between brands and their customers.
Modern Treasury Corp. is a technology company that specializes in payment operations software designed to streamline and automate business payments. Founded in 2018 and based in San Francisco, California, the platform allows users to initiate, monitor, and reconcile payments seamlessly through an automated program interface (API). It covers the entire payment life cycle, including initiation, approval, processing, reconciliation, and accounting. By integrating bank statements with business logic, Modern Treasury provides clients with an enriched history of financial transactions, enabling finance teams to focus on critical business challenges rather than manual reconciliation. The platform serves various industries, including real estate, healthcare, financial services, and marketplaces, empowering organizations with real-time data access and customizable workflows.
Tact.ai Technologies, Inc. is a company that develops a conversational artificial intelligence platform aimed at enhancing the efficiency of enterprise sales teams. The platform, known as Tact.ai, provides AI-powered sales assistance that automates administrative tasks through chat and voice interactions. It features an Intelligent Workspace that facilitates collaboration among sellers, their deal teams, partners, and customers by creating organized deal rooms. Tact.ai’s solutions focus on making enterprise software more user-friendly, offering connected and prescriptive CRM tools that transform sales behavior and increase productivity. The company serves a diverse clientele, including technology firms and Fortune 500 companies across the United States, Europe, and India. Founded by Chuck Ganapathi in 2011 and headquartered in Redwood City, California, Tact.ai is backed by several prominent investors, including Accel Partners, Redpoint Ventures, and Salesforce Ventures.
NewStore, Inc. is a company that provides an Omnichannel-as-a-Service platform designed for retailers to enhance the shopping experience on mobile devices. Its services include a cloud-based order management system and mobile point-of-sale solutions that facilitate seamless shopping through features like endless aisle access, mobile checkout, and real-time inventory management. The platform integrates store operations and connects consumers, stores, and sales associates to create a cohesive brand experience. Founded by Stephan Schambach and based in Boston, NewStore also has offices in New York and Germany. With a focus on delivering a mobile-first retail experience, NewStore enables brands to adapt to modern consumer preferences and streamline their operations efficiently.
TRM Labs Inc. is a regulatory technology startup based in San Francisco, California, founded in 2017. The company operates a token relationship management platform that utilizes machine learning to assist clients in managing customer relationships and identifying suspicious activities, such as money laundering and market manipulation. Its offerings include on-chain anti-money laundering compliance, customer due diligence, and transaction monitoring solutions tailored for digital asset companies. Additionally, TRM Labs develops enterprise applications and developer tools that facilitate the launch of blockchain-based products, enhancing compliance and risk management in the cryptocurrency industry. By streamlining compliance processes, TRM Labs aims to foster a secure environment for value exchange within the digital asset space.
Forter, Inc. specializes in providing comprehensive e-commerce fraud prevention solutions for online merchants. Founded in 2013 and headquartered in New York, with additional offices in London and a research facility in Tel Aviv, the company offers a Decision-As-a-Service platform that utilizes a variety of data points, including cyber intelligence and behavioral analysis, to assess transactions. This system allows merchants to make informed fraud decisions with a transparent view provided through the Forter Decision Dashboard. Additionally, Forter Smart Routing enhances the payment process by preventing revenue loss from false declines. The platform is fully automated, focusing on creating a fraud-free environment that not only blocks fraudulent activities but also improves customer experience and transaction approvals. Forter aims to streamline risk management for e-commerce businesses, ensuring a secure and efficient transaction process.
Astound Digital is a global e-commerce provider that specializes in delivering comprehensive digital commerce solutions to prominent brands and retailers. With a team of 400 skilled professionals, the company operates its own marketing and sales teams, ensuring direct collaboration with clients. Astound Digital's clientele includes renowned brands such as Adidas, Versace, and Crocs. The company offers e-commerce solutions across six enterprise-class platforms, including IBM WebSphere Commerce and Magento, enabling businesses to create flexible and high-traffic-capable online environments. Established in 1999, Astound Digital combines technology with customer engagement strategies and data analysis to optimize business performance and enhance customer experiences, ultimately driving revenue growth for its clients.
Xbit, Inc. develops an application designed to assist shop owners in managing employee schedules. Founded in 2016 and based in Tokyo, Japan, the company's platform includes a chatbot service that allows employers to easily collect availability from their staff and generate shift schedules efficiently. This solution aims to streamline the scheduling process, enhancing operational efficiency for businesses in the retail and service sectors.
PredictSpring Inc. is a mobile commerce platform based in Los Altos, California, founded in 2013 by pioneers in mobile commerce and digital shopping. The company facilitates the creation and launch of mobile applications for brands and retailers, enhancing the customer experience across various channels, including web, email, and social media. PredictSpring's platform supports an omnichannel approach, allowing seamless integration between online and in-store shopping experiences. It offers a range of features such as full point of sale (POS), mobile point of sale (mPOS), cash management, clienteling, endless aisle, and curbside pickup. Notable clients include leading retailers like Calvin Klein, Cole Haan, and Claire's. By prioritizing consumer engagement and efficient transactions, PredictSpring is dedicated to transforming the retail landscape and improving interactions between brands and their customers.
TechSee Augmented Vision Ltd. specializes in developing visual support solutions for smart home technologies. Founded in 2015 and headquartered in Herzliya, Israel, with additional offices in New York and Madrid, the company offers a range of products including Live Contact Centers, which are customer-facing mobile web applications; Live Field Services, an AI-powered virtual assistance tool; and a Virtual Self Service solution that employs interactive self-service tools and computer vision technology. TechSee's visual engagement platform enhances customer support by providing a comprehensive view of customer issues and facilitating seamless transitions between communication channels. The company serves various industries, including telecommunications, consumer electronics, insurance, manufacturing, retail, and utilities. Its technology integrates artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction, ultimately enhancing service quality while reducing operational costs.
Xbit, Inc. develops an application designed to assist shop owners in managing employee schedules. Founded in 2016 and based in Tokyo, Japan, the company's platform includes a chatbot service that allows employers to easily collect availability from their staff and generate shift schedules efficiently. This solution aims to streamline the scheduling process, enhancing operational efficiency for businesses in the retail and service sectors.
Scandit AG, established in 2009 and headquartered in Zurich, Switzerland, specializes in mobile computer vision and augmented reality solutions, focusing on barcode scanning software. Its offerings include the Scandit Keyboard Wedge, which enables enterprise-grade barcode scanning on mobile devices, and the Barcode Scanner SDK, which allows for barcode scanning integration in web applications. The MatrixScan technology enhances the speed of barcode and text recognition, making it valuable for industries such as retail, logistics, manufacturing, healthcare, and government. Scandit's solutions are designed to improve operational efficiency by enabling mobile shopping, self-checkout, inventory management, and asset tracking, while also facilitating patient and medication tracking in healthcare settings. The company serves a diverse clientele, including well-known organizations like 7-Eleven, Carrefour, and Toyota, among others, and has additional offices in San Francisco, Boston, London, and Warsaw.
NewStore, Inc. is a company that provides an Omnichannel-as-a-Service platform designed for retailers to enhance the shopping experience on mobile devices. Its services include a cloud-based order management system and mobile point-of-sale solutions that facilitate seamless shopping through features like endless aisle access, mobile checkout, and real-time inventory management. The platform integrates store operations and connects consumers, stores, and sales associates to create a cohesive brand experience. Founded by Stephan Schambach and based in Boston, NewStore also has offices in New York and Germany. With a focus on delivering a mobile-first retail experience, NewStore enables brands to adapt to modern consumer preferences and streamline their operations efficiently.
Upskill provides wearable technology to connect hands-on workers from the factory to the warehouse to the jobsite. Its robust platform, Skylight, connects the industrial workforce with the people, processes, information, and equipment they need to do their jobs with greater efficiency and fewer errors, leaving them hands free to focus on their tasks at hand, and their tools. For organizations in the competitive global market looking to increase productivity, improve quality, reduce costs, train new workers, retain tribal knowledge, and provide a strong foundation for further investments, the future starts with Upskill.
Astound Digital is a global e-commerce provider that specializes in delivering comprehensive digital commerce solutions to prominent brands and retailers. With a team of 400 skilled professionals, the company operates its own marketing and sales teams, ensuring direct collaboration with clients. Astound Digital's clientele includes renowned brands such as Adidas, Versace, and Crocs. The company offers e-commerce solutions across six enterprise-class platforms, including IBM WebSphere Commerce and Magento, enabling businesses to create flexible and high-traffic-capable online environments. Established in 1999, Astound Digital combines technology with customer engagement strategies and data analysis to optimize business performance and enhance customer experiences, ultimately driving revenue growth for its clients.
OSF Commerce, is an OSF Global brand, has established itself as a trusted retail consultant and commerce technology integrator, enabling companies to succeed over the greatest challenges in the world’s rapidly changing retail environment. With expertise in omnichannel integrations, internationalization and commerce optimization, we work closely with your staff to understand your business requirements, develop customized technologies and seamlessly integrate them with your core applications.
ShopKeep Inc. offers a comprehensive point-of-sale solution tailored for small and medium-sized businesses (SMBs). Founded in 2008 and headquartered in New York, with additional offices in Portland, Northbrook, and Belfast, the company provides cloud-based software and hardware, including card readers, receipt printers, and Bluetooth scanners, specifically designed for iPad use. Its system facilitates secure payment processing, inventory management, and employee tracking, while also offering real-time reporting and analytics. ShopKeep’s services extend to a merchant cash advance program, a marketing dashboard for tracking customer engagement, and a mobile app that allows business owners to monitor performance remotely. With a customer support team available 24/7, ShopKeep serves a diverse range of establishments, including cafes, retail shops, and food trucks across the United States, Canada, and Guam. As of late 2020, ShopKeep operates as a subsidiary of Lightspeed POS Inc.
TechSee Augmented Vision Ltd. specializes in developing visual support solutions for smart home technologies. Founded in 2015 and headquartered in Herzliya, Israel, with additional offices in New York and Madrid, the company offers a range of products including Live Contact Centers, which are customer-facing mobile web applications; Live Field Services, an AI-powered virtual assistance tool; and a Virtual Self Service solution that employs interactive self-service tools and computer vision technology. TechSee's visual engagement platform enhances customer support by providing a comprehensive view of customer issues and facilitating seamless transitions between communication channels. The company serves various industries, including telecommunications, consumer electronics, insurance, manufacturing, retail, and utilities. Its technology integrates artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction, ultimately enhancing service quality while reducing operational costs.
TechSee Augmented Vision Ltd. specializes in developing visual support solutions for smart home technologies. Founded in 2015 and headquartered in Herzliya, Israel, with additional offices in New York and Madrid, the company offers a range of products including Live Contact Centers, which are customer-facing mobile web applications; Live Field Services, an AI-powered virtual assistance tool; and a Virtual Self Service solution that employs interactive self-service tools and computer vision technology. TechSee's visual engagement platform enhances customer support by providing a comprehensive view of customer issues and facilitating seamless transitions between communication channels. The company serves various industries, including telecommunications, consumer electronics, insurance, manufacturing, retail, and utilities. Its technology integrates artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction, ultimately enhancing service quality while reducing operational costs.
Rebel, based in Washington, D.C., specializes in in-email checkout products that enhance the shopping experience directly within email communications. Formerly known as Rebelmail, the company rebranded in June 2018 after its incorporation in 2014. Recognizing the significant role of email in online communication and commerce, Rebel aims to innovate this platform, which has remained largely unchanged despite the evolving consumer landscape. As of October 2018, Rebel operates as a subsidiary of Salesforce, focusing on transforming email into a dynamic channel for generating revenue.
Forter, Inc. specializes in providing comprehensive e-commerce fraud prevention solutions for online merchants. Founded in 2013 and headquartered in New York, with additional offices in London and a research facility in Tel Aviv, the company offers a Decision-As-a-Service platform that utilizes a variety of data points, including cyber intelligence and behavioral analysis, to assess transactions. This system allows merchants to make informed fraud decisions with a transparent view provided through the Forter Decision Dashboard. Additionally, Forter Smart Routing enhances the payment process by preventing revenue loss from false declines. The platform is fully automated, focusing on creating a fraud-free environment that not only blocks fraudulent activities but also improves customer experience and transaction approvals. Forter aims to streamline risk management for e-commerce businesses, ensuring a secure and efficient transaction process.
Gospel Technology Limited operates an Enterprise Data Platform used to access and control data using blockchain technology. The company allows timely, trusted access to critical company owned data across its entire usage lifecycle. The company provides relevant information that can be farmed from legacy systems, live feeds(IoT/AI) or any other permissioned source and secured, at the data level, across an immutable and traceable decentralised Blockchain, eliminating the need for costly and complex security infrastructures. The company was founded in 2016 and is based in London, United Kingdom.
Narvar is a customer experience platform that focuses on enhancing post-purchase interactions for retailers, aiming to foster long-term customer loyalty. Founded in 2012 and headquartered in San Francisco, the company serves over 500 retailers, including prominent brands like Sephora, Patagonia, Home Depot, Gap, and Bose. Narvar's solutions streamline the post-purchase journey by offering features such as effortless order tracking, proactive communications, and easy returns. By leveraging machine learning to analyze billions of customer interactions, Narvar simplifies the shopping experience, helping retailers engage and retain customers effectively.
Tact.ai Technologies, Inc. is a company that develops a conversational artificial intelligence platform aimed at enhancing the efficiency of enterprise sales teams. The platform, known as Tact.ai, provides AI-powered sales assistance that automates administrative tasks through chat and voice interactions. It features an Intelligent Workspace that facilitates collaboration among sellers, their deal teams, partners, and customers by creating organized deal rooms. Tact.ai’s solutions focus on making enterprise software more user-friendly, offering connected and prescriptive CRM tools that transform sales behavior and increase productivity. The company serves a diverse clientele, including technology firms and Fortune 500 companies across the United States, Europe, and India. Founded by Chuck Ganapathi in 2011 and headquartered in Redwood City, California, Tact.ai is backed by several prominent investors, including Accel Partners, Redpoint Ventures, and Salesforce Ventures.
Businesses from every walk of life use rewards to acquire, retain and thank customers but the current process is broken. Sending rewards, incentives and non-cash payouts is manual, expensive, time-consuming and error-prone. WeGift changes this. Operating in more than 30 countries, in 22 languages, 20 currencies, with over 700 brand partners, and hundreds of clients, like Perkbox, Sodexo, New Look and Halfords among others, WeGift’s cloud-based, open API solutions allow businesses to transfer value to consumers, in real-time and globally. Established in 2016, WeGift is backed by leading entrepreneurs and investors.
Toreta, Inc. is a Tokyo-based company that specializes in developing applications for restaurant reservations. Founded in 2013, Toreta offers a mobile application that streamlines reservation management for restaurants in Japan. The application allows for automatic recording of reservation conversations with customers, generates customer ledgers based on reservation details, and enables online reservations 24/7. Accessible through iPads, Toreta's tools are designed to enhance the efficiency of restaurant operations and improve customer experience.
Demandware solutions, comprised of the only enterprise-class, on-demand ecommerce platform and expert services, deliver merchandising effectiveness, proven site reliability and industry best practices that exceed profitability goals. Only Demandware provides a distinct time-to-market advantage for launching multiple ecommerce sites, customizing the consumer experience from content to code, and maintaining sites at the forefront of ecommerce innovation.
Netomi develops a conversational artificial intelligence platform that enhances customer service for businesses across various sectors, including retail, gaming, and telecommunications. The platform enables brands to engage with customers on mobile messaging applications, providing product recommendations, answering inquiries about product availability, and assisting with purchases. Netomi's technology automates routine tasks, allowing it to autonomously handle over 50% of customer service tickets through channels such as email, social media, and chat. By utilizing natural language understanding and deep learning, the platform continuously improves its responses and integrates seamlessly with core business systems like CRM and order management platforms. Founded in 2015 and headquartered in San Mateo, California, with additional offices in New York and India, Netomi aims to transform customer service into a competitive advantage for its clients.
Toreta, Inc. is a Tokyo-based company that specializes in developing applications for restaurant reservations. Founded in 2013, Toreta offers a mobile application that streamlines reservation management for restaurants in Japan. The application allows for automatic recording of reservation conversations with customers, generates customer ledgers based on reservation details, and enables online reservations 24/7. Accessible through iPads, Toreta's tools are designed to enhance the efficiency of restaurant operations and improve customer experience.
Bloomreach is the leader in commerce experience™. Its flagship product, brX, is the only digital experience platform built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. brX combines content management capabilities with market-leading, commerce-specific, AI-driven search, merchandising and personalization in one flexible, API-first next generation platform. Bloomreach serves over 300 companies globally including Albertsons, Staples, Bosch, Puma, FC Bayern Munchen and Marks & Spencer. Bloomreach has a global ecosystem of certified partners and market-leading commerce platforms, including Accenture Interactive, BORN, commercetools, EPAM, IBM iX, Salesforce, SAP, valtech, and Wunderman Thompson Commerce. For more information, visit Bloomreach.com and follow our news on Twitter @Bloomreach_tm or on LinkedIn at http://www.linkedin.com/company/bloomreach.
Toreta, Inc. is a Tokyo-based company that specializes in developing applications for restaurant reservations. Founded in 2013, Toreta offers a mobile application that streamlines reservation management for restaurants in Japan. The application allows for automatic recording of reservation conversations with customers, generates customer ledgers based on reservation details, and enables online reservations 24/7. Accessible through iPads, Toreta's tools are designed to enhance the efficiency of restaurant operations and improve customer experience.
Upskill provides wearable technology to connect hands-on workers from the factory to the warehouse to the jobsite. Its robust platform, Skylight, connects the industrial workforce with the people, processes, information, and equipment they need to do their jobs with greater efficiency and fewer errors, leaving them hands free to focus on their tasks at hand, and their tools. For organizations in the competitive global market looking to increase productivity, improve quality, reduce costs, train new workers, retain tribal knowledge, and provide a strong foundation for further investments, the future starts with Upskill.
Tectonic is a technology and business services firm that specializes in providing integrated solutions for mid-sized to enterprise customers. With headquarters in Denver and additional offices in Chicago, Houston, and Los Angeles, the company focuses on insight2action automation in the cloud. Tectonic assists clients in modernizing their operations through big data, analytics, customer relationship management, and marketing automation. By making customer data actionable, Tectonic enables organizations to predict and influence customer behavior, ultimately facilitating comprehensive business transformation in both digital and physical environments.
Sales Robotics Co., Ltd., founded in 2004 and based in Tokyo, Japan, specializes in developing and providing cloud-based business support services. The company focuses on building customer databases and sales pipelines, as well as offering sales strategy consulting and inside sales support. Its platform includes services for language education, marketing, and sales, alongside system development and IT solutions. By enabling businesses to analyze data effectively, Sales Robotics assists in preparing optimized sales strategies and constructing comprehensive support systems for various operational needs.
Aislelabs is a technology company assisting retailers to achieve better and increased sales through the power of big data analytics. We assist our clients understand customer traffic patterns inside and outside their physical stores in ways never before possible. This deeper understanding empowers our suite of products to offer highly personalized marketing messages tailored for individual customers. Our technology results in more intelligent store operations, increased sales and higher customer satisfaction.
We serve boutique retailers, large stores, cafes, restaurants, commercial spaces and event venues of all sizes.
Ubiregi Inc. is a Japanese company that specializes in developing and providing a Software as a Service (SaaS) point-of-sale (POS) system. Founded in 2010 in Fujisawa, Kanagawa, the company initially aimed to create a web service for apartment searches. However, with the introduction of the iPad in Japan, Ubiregi shifted its focus to leverage this technology for business solutions. The company is headquartered in Shibuya-ku, Tokyo, and operates a branch office in Osaka. Since its inception, Ubiregi has positioned itself as a key player in the Japanese retail technology market, offering businesses efficient and user-friendly POS systems tailored to their needs.
Venuelab is a developer of customer analytics technologies focused on enhancing the connection between brands and their local customers. Established in 2009, the company offers a location-based customer experience measurement and analytics platform tailored for the restaurant, retail, and hospitality sectors. Venuelab's storefront analytics software provides specialized capabilities designed for brick-and-mortar, multi-location, and franchise brands. Utilizing proprietary technology, Venuelab tracks customer sentiment across more than 60,000 storefronts in seven countries, transforming social media and location-based consumer content into actionable business insights.