Salesforce

Theta Lake, Inc. develops an artificial intelligence-driven compliance application designed for video, audio, and unified digital communications. Founded in 2017 and headquartered in San Mateo, California, the company offers The Theta Lake Platform, which employs AI and deep learning to identify compliance risks across various communication channels. This platform enables enterprises to effectively manage compliance, data exposure, security, and acceptable use risks related to interactions in collaboration tools such as Cisco Webex, Zoom, RingCentral, Microsoft Teams, Slack, and BlueJeans. By focusing on what is shared, shown, spoken, and typed during these communications, Theta Lake aims to enhance security and ensure adherence to regulatory standards.

Genesys Telecommunications Laboratories, Inc. specializes in providing cloud and on-premises customer experience and contact center solutions. The company’s platform allows enterprises to manage and enhance multimodal omnichannel interactions, facilitating both virtual and traditional call center operations. Its offerings include SIP communications for telephony and management systems, an interactive voice response platform integrating self-service and agent-assisted transactions, and a workforce optimization solution that encompasses management, analytics, and customer feedback. Genesys also leverages artificial intelligence and automation through its forecasting and scheduling services to improve employee productivity. The company's services are utilized by various industries, including banking, healthcare, retail, and telecommunications, to create personalized customer experiences. Founded in 1990 and headquartered in Daly City, California, Genesys maintains a strategic partnership with Infosys and serves over 11,000 organizations across more than 100 countries.

Delighted is a company based in Tokyo, Japan, that specializes in developing a reception system designed to enhance communication within businesses. Founded in 2016, the company offers an application that replaces traditional messaging tools reliant on internal landlines. This innovative system allows for direct notifications to smartphones, informing staff of the person in charge without the need for telephone operators. By streamlining communication, Delighted helps organizations reduce meeting start times and improve overall efficiency in reception services.

Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.

OCT helps users to communicate and manage construction sites more easily via it's platform ANDPAD.

Delighted is a company based in Tokyo, Japan, that specializes in developing a reception system designed to enhance communication within businesses. Founded in 2016, the company offers an application that replaces traditional messaging tools reliant on internal landlines. This innovative system allows for direct notifications to smartphones, informing staff of the person in charge without the need for telephone operators. By streamlining communication, Delighted helps organizations reduce meeting start times and improve overall efficiency in reception services.

ThousandEyes empowers businesses to see, understand and improve connected experiences everywhere. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and provides immediate visibility into experience for every user and application over any network, so companies can deliver superior digital experiences, modernize their enterprise WAN, and successfully migrate to the cloud. ThousandEyes is central to the global operations of the world’s largest and fastest growing brands, including Comcast, eBay, HP, 100+ of the Global 2000, 60+ of the Fortune 500, 5 of the 6 top US banks, and 20 of the 25 top SaaS companies.

Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.

OCT helps users to communicate and manage construction sites more easily via it's platform ANDPAD.

Twilio is a cloud communications platform that enables developers and businesses to integrate voice, video, messaging, and authentication features into their applications. Founded in 2008 and based in San Francisco, Twilio offers a range of application programming interfaces (APIs) and prebuilt solutions to enhance customer engagement experiences. The platform supports the creation of voice, VoIP, and SMS applications, allowing users to build customized communication tools. By leveraging a global network of carrier relationships, known as the Super Network, Twilio facilitates efficient and cost-effective communication, thereby reinventing the telecom landscape. Additionally, Twilio has established funds to support startups in Europe that utilize its cloud communication services to develop innovative business solutions.

Dispatch Technologies, Inc. is a software company that specializes in enabling enterprises to optimize their flexible service provider networks. Established in 2013 and based in Boston, Massachusetts, Dispatch's platform facilitates the identification of the most suitable workers for specific jobs by considering factors such as availability, location, and skill set. This software enhances operational efficiency by reducing communication time, providing real-time visibility of field workers, and streamlining the scheduling process. Additionally, Dispatch offers enterprise solutions that assist in managing third-party networks and consumer engagement, particularly serving industries like plumbing, HVAC, and appliance repair. The company's tools not only connect enterprises with service providers and customers but also aim to elevate the overall service experience to meet contemporary market demands.

HeyWire is a provider of a live-text messaging channel that connects consumers with businesses through various messaging formats, including SMS and social media platforms like Facebook and Twitter. The company has developed award-winning solutions that integrate seamlessly with Salesforce, allowing businesses to enable conversational text messaging through their existing phone numbers. This service facilitates direct communication between customers and brands, enhancing customer satisfaction while helping to reduce operational costs. With a proven messaging cloud solution, HeyWire has delivered over 8 billion messages to date. The company is based in Cambridge, Massachusetts.

Phone Appli Inc. is a Tokyo-based company that specializes in developing cloud-based communication solutions for businesses. Founded in 2008, the company offers a variety of services including a collaboration platform that integrates business card management, a cloud phone directory, and tools for video conferencing and call management. Notable products include the PhoneAppli Collaboration Directory, which allows secure access to contacts across devices, and PhoneAppli EZDX, dedicated video conferencing software. Additionally, Phone Appli provides solutions such as PhoneAppli Dial Pickup, which enables call management across various devices, and a simultaneous broadcast system for connecting remote locations. The company focuses on enhancing organizational efficiency through its innovative communication technologies and operates as a subsidiary of NTT Communications Corporation.

ThousandEyes empowers businesses to see, understand and improve connected experiences everywhere. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and provides immediate visibility into experience for every user and application over any network, so companies can deliver superior digital experiences, modernize their enterprise WAN, and successfully migrate to the cloud. ThousandEyes is central to the global operations of the world’s largest and fastest growing brands, including Comcast, eBay, HP, 100+ of the Global 2000, 60+ of the Fortune 500, 5 of the 6 top US banks, and 20 of the 25 top SaaS companies.

NewVoiceMedia powers customer connections that transform businesses globally. It provides cloud technology that helps businesses sell more, serve better, and grow faster. NewVoiceMedia joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. It connects over 750 customers including MobileIron, Lumesse, Vax, JustGiving, and Canadian Cancer Society. The company was founded in 2000 and is headquartered in Basingstoke, Hampshire.

Talkdesk, Inc. is a provider of browser-based call center software designed for small and large businesses. The company offers a comprehensive cloud contact center solution that enhances customer engagement through features such as workforce engagement, enterprise collaboration, artificial intelligence, and analytics. Talkdesk's platform enables users to optimize call handling by providing caller information from integrated CRM and helpdesk systems, along with real-time and historical performance monitoring tools. Its services are aimed at improving lead generation, sales revenue, customer satisfaction, and support services. Talkdesk supports a global presence by offering phone numbers from various countries, including the United States and several European nations. Founded in 2011 and headquartered in San Francisco, California, Talkdesk has expanded its operations to cities including London, Lisbon, Madrid, and Salt Lake City, and serves over 1,400 enterprises worldwide, such as IBM and Acxiom.

Twilio is a cloud communications platform that enables developers and businesses to integrate voice, video, messaging, and authentication features into their applications. Founded in 2008 and based in San Francisco, Twilio offers a range of application programming interfaces (APIs) and prebuilt solutions to enhance customer engagement experiences. The platform supports the creation of voice, VoIP, and SMS applications, allowing users to build customized communication tools. By leveraging a global network of carrier relationships, known as the Super Network, Twilio facilitates efficient and cost-effective communication, thereby reinventing the telecom landscape. Additionally, Twilio has established funds to support startups in Europe that utilize its cloud communication services to develop innovative business solutions.

Speakeasy Tech, Inc. is a San Francisco-based company that specializes in mobile conferencing application software designed to enhance communication and collaboration for businesses. Founded in 2014, the platform provides an intuitive solution for online meetings, enabling users to connect effectively with customers and colleagues. Key features include automatic meeting summaries that track attendance, participation, and call duration, as well as notifications for attendees running late. Speakeasy's technology aims to transform traditional conference call experiences into engaging interactions, ultimately helping businesses increase productivity and strengthen relationships. The application also integrates with customer relationship management systems, assisting users in identifying next steps to drive sales.

2lemetry, Inc. is an Internet of Things (IoT) platform and technology company based in Denver, Colorado, founded in 2011. The company provides a comprehensive IoT solution that connects people, processes, data, and devices, enabling the transformation of raw data into real-time actionable intelligence. Its ThingFabric platform allows organizations to efficiently manage and utilize device data, regardless of scale and complexity. 2lemetry's offerings include 2lemetry Integrate, which simplifies integration with enterprise applications, and 2lemetry Incoming, which supports functionalities like location sensing and facial recognition. The company serves a diverse range of industries, including transportation, oil and gas, manufacturing, mining, HVAC, and industrial machinery. As of 2015, 2lemetry operates as a subsidiary of Amazon.com Inc.

ThousandEyes empowers businesses to see, understand and improve connected experiences everywhere. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and provides immediate visibility into experience for every user and application over any network, so companies can deliver superior digital experiences, modernize their enterprise WAN, and successfully migrate to the cloud. ThousandEyes is central to the global operations of the world’s largest and fastest growing brands, including Comcast, eBay, HP, 100+ of the Global 2000, 60+ of the Fortune 500, 5 of the 6 top US banks, and 20 of the 25 top SaaS companies.

Dispatch Technologies, Inc. is a software company that specializes in enabling enterprises to optimize their flexible service provider networks. Established in 2013 and based in Boston, Massachusetts, Dispatch's platform facilitates the identification of the most suitable workers for specific jobs by considering factors such as availability, location, and skill set. This software enhances operational efficiency by reducing communication time, providing real-time visibility of field workers, and streamlining the scheduling process. Additionally, Dispatch offers enterprise solutions that assist in managing third-party networks and consumer engagement, particularly serving industries like plumbing, HVAC, and appliance repair. The company's tools not only connect enterprises with service providers and customers but also aim to elevate the overall service experience to meet contemporary market demands.

NewVoiceMedia powers customer connections that transform businesses globally. It provides cloud technology that helps businesses sell more, serve better, and grow faster. NewVoiceMedia joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. It connects over 750 customers including MobileIron, Lumesse, Vax, JustGiving, and Canadian Cancer Society. The company was founded in 2000 and is headquartered in Basingstoke, Hampshire.

NewVoiceMedia powers customer connections that transform businesses globally. It provides cloud technology that helps businesses sell more, serve better, and grow faster. NewVoiceMedia joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. It connects over 750 customers including MobileIron, Lumesse, Vax, JustGiving, and Canadian Cancer Society. The company was founded in 2000 and is headquartered in Basingstoke, Hampshire.

Toyota Connected North America leads the development of Toyota’s cloud-based digital connected mobility intelligence platform. We are a company primarily made up of software engineers, data scientists, and designers who have a passion for driving innovation in mobility, safety, and convenience services. Our services are driving the transformation of Toyota from an automobile company to a mobility company.

Sendia is engaged in the development and marketing of wireless enterprise solutions that extend existing enterprise applications to wireless handheld devices. The company’s mobile application server and device-side client technology enables rapid development and deployment of secure wireless applications that fully integrate with an organization's enterprise applications. In addition, it offers a variety of multiday product planning, deployment, and training services as well as provides troubleshooting information and problem resolution services. Sendia was founded in 2002 and is headquartered in Santa Monica, California.