PagerDuty
PagerDuty, Inc. is a digital operations management platform that specializes in real-time operations, enabling businesses to effectively manage urgent and mission-critical tasks. Founded in 2009 and headquartered in San Francisco, the company offers a software-as-a-service (SaaS) solution that integrates digital signals from various software-enabled systems with human response data. This allows organizations to take appropriate actions in real-time, enhancing their ability to respond to incidents and disruptions. PagerDuty's platform includes features such as event intelligence, incident response, on-call management, and advanced analytics, which cater to a diverse array of industries including technology, telecommunications, retail, and financial services. With over 10,000 global customers, including notable brands like Comcast and Slack, PagerDuty empowers businesses to maintain operational efficiency and improve customer satisfaction by proactively managing incidents that could impact their service delivery.
Top Stages
8 past transactions
Turn.io
Seed Round in 2025
Turn.io is an IT consulting firm that provides software tool that connects the organization with the client using messaging app.
Arize
Series C in 2025
Arize AI, Inc. is a technology company that specializes in a platform designed for monitoring and troubleshooting production artificial intelligence (AI) and machine learning models. Founded in 2020 and headquartered in Mill Valley, California, Arize AI provides a machine learning observability platform that utilizes real-time analytics to deliver insights for operational teams. This platform enables clients to quickly identify and resolve issues, enhance model performance, and reduce uncertainty in AI deployments. By leveraging advanced artificial intelligence technology, Arize AI empowers organizations to improve their AI systems continuously, facilitating better decision-making and operational efficiency.
Jeli.io
Acquisition in 2023
Jeli, Inc. is a San Francisco-based company founded in 2019 that specializes in incident analysis through its innovative platform. This platform automatically aggregates data from various sources, including emails, Slack channels, PagerDuty, Zoom recordings, and logs, providing engineers with valuable insights to better understand and address incidents. Jeli's approach transcends the traditional focus on technical errors by also considering critical aspects such as team coordination and human factors, which are often neglected in incident analysis. By integrating seamlessly with existing tools, Jeli aims to enhance collaboration and communication between engineering and business units, ultimately delivering more proactive solutions to identify and resolve problems.
CalmWave
Seed Round in 2022
CalmWave is a developer of an artificial intelligence-based healthcare platform that aims to enhance operational efficiency within healthcare organizations. By leveraging an organization’s data, CalmWave empowers leadership to make informed decisions regarding staff management, which in turn helps reduce turnover rates and mitigate employee burnout. The platform addresses the challenges of a noisy and chaotic work environment, supporting healthcare professionals, particularly nurses, in their daily operations. Through its innovative use of data science, CalmWave not only seeks to improve staff retention but also strives to elevate patient outcomes, fundamentally transforming operational health within hospitals.
Catalytic
Acquisition in 2022
Catalytic Inc. is a technology company that provides a cloud-based automation platform designed to streamline data processing tasks for businesses. Founded in 2015 and headquartered in Chicago, Illinois, with an additional office in Naperville, Catalytic enables users to build intelligent automation solutions that integrate people, bots, and artificial intelligence. The platform facilitates various automation tasks, such as document and spreadsheet generation, automated responses to triggers, and data collection. It allows users to connect with existing systems, create custom integrations, and leverage machine learning for cognitive tasks. By empowering business users to develop their own automated solutions, Catalytic enhances operational efficiency and helps organizations achieve their core objectives, ultimately leading to improved customer experiences and profitability. Its client roster includes notable companies such as Bosch and Dentsu Aegis Network.
Rundeck
Acquisition in 2020
Rundeck, Inc. is a technology company that specializes in IT operations management by providing an innovative platform known as operations as a service. Founded in 2010 and headquartered in Redwood City, California, Rundeck enables organizations to integrate people, processes, and tools across various silos, catering primarily to business enterprises. Its platform allows teams to monitor job execution, review job history, and manage access control, thereby modernizing operations work and empowering a broader range of users, even those outside traditional operations roles. Rundeck offers multiple versions of its platform, including Rundeck Core, Rundeck Pro Team, and Rundeck Pro Cluster, along with training and consulting services. The company operates as a subsidiary of PagerDuty, Inc. since 2020.
Fast Forward
Corporate Round in 2019
Fast Forward is an accelerator dedicated to supporting social technology nonprofits. The organization offers a three-month program that includes a philanthropic grant, access to experienced mentors, a tailored curriculum, and a supportive community. By providing both financial and human capital, Fast Forward aims to help these nonprofits scale their technology solutions and maximize their impact in addressing social challenges.
Event Enrichment HQ
Acquisition in 2015
Event Enrichment HQ, LLC is a Seattle-based company that specializes in an event enrichment platform tailored for IT operations. Founded in 2013, the company offers a solution that allows users to manage the classification of alerts and remediation instructions while avoiding direct interaction with critical production monitoring systems or code. This technology aims to reduce operational noise and enhance the significance of actionable alerts, thereby minimizing the time required for IT operations. As of November 2015, Event Enrichment HQ operates as a subsidiary of PagerDuty, Inc.
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