PagerDuty
PagerDuty, Inc. is a digital operations management platform that specializes in real-time operations, enabling businesses to effectively manage urgent and mission-critical tasks. Founded in 2009 and headquartered in San Francisco, the company offers a software-as-a-service (SaaS) solution that integrates digital signals from various software-enabled systems with human response data. This allows organizations to take appropriate actions in real-time, enhancing their ability to respond to incidents and disruptions. PagerDuty's platform includes features such as event intelligence, incident response, on-call management, and advanced analytics, which cater to a diverse array of industries including technology, telecommunications, retail, and financial services. With over 10,000 global customers, including notable brands like Comcast and Slack, PagerDuty empowers businesses to maintain operational efficiency and improve customer satisfaction by proactively managing incidents that could impact their service delivery.
Top Stages
8 past transactions
Turn.io
Seed Round in 2025
Turn.io is an IT consulting firm that provides software tool that connects the organization with the client using messaging app.
Arize
Series C in 2025
Arize AI, Inc. is a technology company that specializes in a platform designed for monitoring and troubleshooting production artificial intelligence (AI) and machine learning models. Founded in 2020 and headquartered in Mill Valley, California, Arize AI provides a machine learning observability platform that utilizes real-time analytics to deliver insights for operational teams. This platform enables clients to quickly identify and resolve issues, enhance model performance, and reduce uncertainty in AI deployments. By leveraging advanced artificial intelligence technology, Arize AI empowers organizations to improve their AI systems continuously, facilitating better decision-making and operational efficiency.
Jeli.io
Acquisition in 2023
Jeli, Inc. is a San Francisco-based company founded in 2019 that specializes in incident analysis through its innovative platform. This platform automatically aggregates data from various sources, including emails, Slack channels, PagerDuty, Zoom recordings, and logs, providing engineers with valuable insights to better understand and address incidents. Jeli's approach transcends the traditional focus on technical errors by also considering critical aspects such as team coordination and human factors, which are often neglected in incident analysis. By integrating seamlessly with existing tools, Jeli aims to enhance collaboration and communication between engineering and business units, ultimately delivering more proactive solutions to identify and resolve problems.
CalmWave
Seed Round in 2022
CalmWave is a healthcare technology company that offers an artificial intelligence-based platform aimed at optimizing operations within healthcare organizations. By leveraging data from these organizations, CalmWave empowers leadership to manage staff more efficiently, thereby reducing turnover rates and improving patient outcomes. The platform addresses the challenges of alarm fatigue and chaotic environments often faced by healthcare professionals, particularly nurses. It focuses on enhancing operational health in hospitals, ultimately supporting staff retention and mitigating burnout. Through its innovative approach, CalmWave seeks to transform the healthcare industry by enabling data-informed decision-making and fostering a more sustainable work environment for healthcare providers.
Catalytic
Acquisition in 2022
Catalytic Inc. operates a cloud-based automation platform designed to streamline data processing tasks for businesses. Founded in 2015 and based in Chicago, Illinois, with an additional office in Naperville, the company provides a solution that enables users to build an intelligent automation layer for processing data, documents, emails, and other systems. The platform allows for the automation of various tasks, including document generation, trigger responses, and data collection, while facilitating integration with existing systems through APIs and SFTP. Catalytic empowers business users to create process-driven solutions tailored to their needs, enhancing efficiency and productivity across organizations. Clients such as Bosch, Dentsu Aegis Network, and UL have leveraged Catalytic's capabilities to improve their operational efficiency, deliver better customer experiences, and increase profitability.
Rundeck
Acquisition in 2020
Rundeck, Inc. is a developer of an IT operations management platform that offers operations as a service, facilitating connections between people, processes, and tools across various organizational and technological boundaries. Founded in 2010 and headquartered in Redwood City, California, Rundeck aims to modernize operational workflows by granting secure self-service access to a wider range of users, including those outside conventional operations roles. The platform enables teams to monitor job execution, review job histories, and manage access control, thereby enhancing efficiency and minimizing interruptions. Rundeck provides three versions of its product—Rundeck Core, Rundeck Pro Team, and Rundeck Pro Cluster—as well as training and consulting services tailored for business enterprises. As of October 2020, Rundeck operates as a subsidiary of PagerDuty, Inc.
Fast Forward
Corporate Round in 2019
Fast Forward is an accelerator dedicated to supporting social technology nonprofits. The organization offers a three-month program that includes a philanthropic grant, access to experienced mentors, a tailored curriculum, and a supportive community. By providing both financial and human capital, Fast Forward aims to help these nonprofits scale their technology solutions and maximize their impact in addressing social challenges.
Event Enrichment HQ
Acquisition in 2015
Event Enrichment HQ, LLC., founded in 2013 and based in Seattle, Washington, operates an event enrichment platform tailored for IT operations. The platform allows users to manage alert classification and remediation instructions efficiently, without the need to interact directly with critical production monitoring systems or code. This technology aims to reduce operational noise and enhance actionable alerts, ultimately minimizing the time and effort required for IT operations. As of November 2015, Event Enrichment HQ functions as a subsidiary of PagerDuty, Inc.
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