Coconut Software

Coconut Software is a provider of a cloud-based appointment scheduling and visitor management platform tailored for enterprise use. The platform enables businesses to streamline customer appointments and facilitate online bookings, offering features such as text and email reminders, queue management, and performance reporting. It supports self-service booking, curbside pickup, and wait time tracking, enhancing the customer experience while alleviating pressure on staff. Additionally, Coconut Software integrates with contact centers and provides solutions for virtual meetings, making it particularly beneficial for banks and credit unions. By delivering real-time traffic insights, the platform helps organizations reduce customer wait times and improve operational efficiency.