Feedae

Feedae is a technology company that specializes in AI-driven customer relationship management (CRM) solutions for call center managers, supervisors, and quality managers. It uses AI-augmented dialog analysis to automate the analysis of every customer interaction, providing error-free and unbiased insights. This enables clients to make data-driven decisions based on the 'voice of the customer', helping them detect and address deviations or interesting elements such as new call reasons or mentions of competitors.