Feedae

Feedae is a technology company that specializes in AI-driven customer relationship management (CRM) solutions for call center teams. It uses AI-augmented dialog analysis to automate the analysis of customer interactions, providing insights to boost sales and customer service performance. The platform helps managers, supervisors, and quality managers make data-driven decisions, detect anomalies, and identify trends, such as new call reasons or competitor mentions, ensuring no valuable customer feedback is missed.