Fin

The Fin Exploration Company specializes in enhancing business operations through a comprehensive measurement platform that leverages big data. By capturing real-time data across various software-as-a-service applications, Fin provides insights into the performance of frontline agents and customer operations teams. Their solutions focus on optimizing team capacity, refining technology stacks, and managing training and business process outsourcing costs. Additionally, the company aids organizations in defining business processes, designing more effective software for frontline workers, and identifying key factors that influence team performance, productivity, and overall employee satisfaction. Through these services, Fin enables clients to drive continuous improvement in their people, processes, and tools.