Qualtrics

Clarabridge is a customer experience management platform that assists businesses in enhancing their customer interactions. By employing advanced text analytics and natural language processing, Clarabridge transforms various forms of customer feedback, including contact center calls, comments, and reviews, into actionable insights. This empowers organizations to make informed decisions that improve customer satisfaction and drive sales growth. With a focus on providing comprehensive engagement solutions, Clarabridge has supported numerous leading brands in understanding and refining their customer experience strategies.

Usermind, Inc. is a technology company that offers a unified orchestration platform aimed at enhancing business operations and customer journeys. Established in 2013 and headquartered in Seattle, Washington, Usermind addresses issues associated with siloed enterprise systems and fragmented customer data. Its platform integrates various SaaS applications and on-premise systems, facilitating entity mapping and automating complex customer interactions. Additionally, it provides comprehensive analytics on business processes, which empowers companies to deliver data-driven, omnichannel customer engagement throughout the entire customer lifecycle. Usermind's solutions enable businesses to optimize personalized interactions, enhance customer experiences, and ultimately drive revenue growth while reducing costs. The company was founded by technology veterans Michel Feaster and Przemek Pardyak and is supported by prominent venture capital firms.

Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required. Customers receive a single question survey. They rate your product/service and provide feedback in their own words. Feedback appears instantly in your dashboard.

Statwing, Inc. is a developer of web-based data analysis software designed for business users, data analysts, and market researchers. The company's primary offering, Statwing, enables users to efficiently analyze tables of data, conduct regression analysis, and visualize results through various formats, including histograms, scatterplots, heatmaps, and bar charts. This software facilitates data cleaning, exploration of relationships, and the creation of pivot tables, significantly streamlining the analytical process. Statwing's solutions cater to diverse applications, including survey and marketing analysis, academic research, journalism, and personal data tracking. Founded in 2012 and based in San Francisco, California, Statwing operates as a subsidiary of Qualtrics, LLC.