Passage AI

Passage AI, Inc. develops an artificial intelligence-driven conversational interface platform that enables companies to create and deploy chatbots across various channels, including websites, mobile sites, messaging platforms, and voice devices. Founded in 2016 and based in Mountain View, California, with additional offices in Pune, Hubert, Hamburg, and Tokyo, the company provides tools for planning, building, and implementing chatbots with features like intents, webhooks, decision trees, and integration with knowledge bases. Passage AI's platform leverages natural language processing and deep learning technology to facilitate seamless interactions between businesses and their customers, enhancing customer service, marketing, retail, IT automation, HR automation, and virtual assistance. As of early 2020, Passage AI operates as a subsidiary of ServiceNow, Inc.