8VC

Meet your home operating system. Home security should reinforce your peace of mind. You deserve a sanctuary, one that gives you the freedom to live your life with the people that matter most. That’s why we created something entirely new. Sauron is an autonomous platform for the perimeter of your home. It works discreetly in the background to reliably identify potential threats in all environmental conditions and it instantly recognizes who’s part of your inner circle. We provide a bespoke white-glove service, ensuring that each client’s security platform is installed with precision and care, swiftly and without disrupting the comfort or aesthetics of their home. To complement the technology, Sauron leverages its Intelligent Response and Intrusion Suppression (IRIS) Command Center, staffed 24/7 by exceptionally trained agents with diverse backgrounds in law enforcement, military service, executive protection, and other critical security fields. The team builds relationships with local police departments to ensure a rapid police response to verified security incidents.

ClearFeed is a platform designed to enhance service desk operations within Slack by leveraging artificial intelligence. It consolidates multiple service desks into a unified queue, simplifying the management and prioritization of incoming requests for responders. The platform monitors inquiries and escalates urgent issues while providing service level metrics and insights into customer interactions. By detecting SLA breaches, ClearFeed ensures timely responses to requests, allowing service desk teams to maintain high-quality customer support. Responders can easily update request statuses, assign ownership, and manage the closure of requests, ultimately improving overall efficiency and productivity in addressing customer needs.

ClearFeed is a platform designed to enhance service desk operations within Slack by leveraging artificial intelligence. It consolidates multiple service desks into a unified queue, simplifying the management and prioritization of incoming requests for responders. The platform monitors inquiries and escalates urgent issues while providing service level metrics and insights into customer interactions. By detecting SLA breaches, ClearFeed ensures timely responses to requests, allowing service desk teams to maintain high-quality customer support. Responders can easily update request statuses, assign ownership, and manage the closure of requests, ultimately improving overall efficiency and productivity in addressing customer needs.