Ceska Sporitelna

Born Digital is a company focused on transforming customer care through its AI-driven omnichannel platform. By integrating various communication channels such as calls, email, and chat, Born Digital enhances the overall customer experience and interaction. Their virtual assistant tool aims to improve the efficiency of contact centers by optimizing the routing of inbound calls based on factors like call reason, sales potential, agent skills, and customer needs. This approach enables businesses to manage significantly higher volumes of client interactions in a streamlined manner, resulting in reduced costs, increased sales conversion, and an improved customer experience. Through digital transformation initiatives, Born Digital helps organizations elevate their contact center operations to meet the demands of modern customer interactions.

Rekenber is a technology company that specializes in automating debtor data management and enhancing receivables handling. It offers solutions tailored for various sectors, including financial lenders, insurers, debt collectors, consultancies, and law firms. The company's platform utilizes text-generation technology to streamline legal collection tasks, providing a fast and transparent approach to managing complex insolvency cases and investigating debtors. Rekenber's infrastructure supports automated workflows and predictive analytics, allowing clients to implement customized collection strategies. This enables a more personalized approach to debtor interactions, improving efficiency and effectiveness in the collections process.

Driveto operates a car leasing and rental platform that provides a flexible rental option alongside traditional vehicle financing, enabling customers to buy, exchange, or return a car with ease. The company aims to simplify vehicle access through an online interface and streamlined processes. It uses analytical technologies to study user interactions on its site to improve quality, content, and personalization, and it shares data with media partners to display relevant offers on marketing partner sites and social networks, supporting targeted offers aligned with user interests.