Ceska Sporitelna

Born Digital specializes in enhancing customer care and interaction through its AI-driven omnichannel platform. By integrating various communication channels, including calls, email, and chat, the company facilitates the digital transformation of contact centers. Its virtual assistant tool is designed to optimize the efficiency of these centers by ensuring appropriate routing of inbound calls based on factors such as call reason, sales potential, and agent skills. This approach enables businesses to manage a significantly higher volume of customer interactions in a streamlined manner, ultimately leading to reduced operational costs, increased sales conversions, and improved overall customer experience.

Rekenber offers comprehensive solutions aimed at automating debtor data management and enhancing the efficiency of receivables handling, particularly in complex insolvency cases. The company serves a diverse clientele, including financial lenders, insurers, debt collectors, consultancies, and law firms. Its innovative platform leverages advanced text-generation technology to facilitate legal collection tasks, providing clients with a fast, transparent, and cost-effective approach. Key features of the platform include automated workflows, predictive analytics, and tailored collection strategies, which enable clients to adopt a more personalized approach in their interactions with debtors.

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