Birdeye

Birdeye Inc. is a customer experience and business reputation platform founded in 2012 and based in Sunnyvale, California. The platform enables businesses to effectively manage customer feedback across multiple channels, including review sites, social media, and direct surveys. By transforming real-time feedback into actionable insights, Birdeye helps businesses enhance their online reputation and customer engagement. With a diverse clientele that includes small to medium-sized businesses and major global brands, the platform offers tools for customer acquisition, such as listings and reviews, as well as features for customer retention like webchat, appointment scheduling, and survey management. Over 60,000 businesses utilize Birdeye daily to improve customer interactions and deliver exceptional experiences, impacting over 100 million customers. The company's leadership team comprises individuals with backgrounds in prominent tech firms, and it has garnered support from notable investors in the industry.