Accel
Accel is a venture capital firm founded in 1983 in Palo Alto, California, that backs early and growth-stage technology startups worldwide. It concentrates on software, cloud, data, mobile, digital media, and adjacent sectors, including consumer and enterprise technology, fintech, security, and healthcare. The firm supports entrepreneurs with long-term guidance and the resources needed to build world-class, category-defining companies. Accel maintains offices in Palo Alto, San Francisco, London, and Bangalore, and has backed a broad portfolio featuring notable companies such as Atlassian, Facebook, Dropbox, Slack, Spotify, and Cloudera.
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Past deals in Costa Rica
PeopleSupport
Series C in 1999
PeopleSupport is a global business process outsourcing provider that delivers customer management, transcription and captioning, and related BPO services through centers in the Philippines, Costa Rica, and the United States. It handles inbound customer service and support inquiries across industries such as travel, financial services, telecommunications, technology, healthcare, insurance, and media, addressing account billing changes, service modifications, reservations, orders, complaints, and general inquiries, and it processes transactions and collects receivables. The company offers real-time and offline transcription and captioning for healthcare, insurance, entertainment, education, and law enforcement sectors, alongside additional capabilities including credit and mortgage processing, title searches, data verification, product and fraud detection, refunds and warranties administration, and preparations for serving legal papers. Clients are primarily U.S.-based. Founded in 1998 and headquartered in Los Angeles, PeopleSupport provides outsourcing services to support customer-facing and back-office operations.
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