Forum Ventures

Scalestack is an AI-driven platform designed to enhance go-to-market (GTM) strategies for larger sales teams. It offers scalable and automated workflows that clean, enrich, and prioritize data, utilizing customizable AI agents to deliver actionable insights for targeting and account prioritization. The platform integrates seamlessly with existing CRM systems and workflows, empowering sales teams to improve their prospecting efforts and accelerate business growth. Scalestack serves notable clients, including MongoDB and Redis, and is recognized for its SOC2 compliance, ensuring robust data security. This innovative approach has garnered positive feedback from industry leaders, highlighting its significant impact on revenue generation.

Helps brands selling to retailers automate repeat purchases, driving loyalty at scale

Tunnel is a B2B service provider, creating text-based solutions for the customer support and contact center market with CRM. The technology can be used to enhance businesses through the use of mobile messaging on a simple web-based software with easy-to-use tools for SME and Enterprise customer call centers. Similar to legacy voice-based call centers, we offer all support and agent windows to enable direct agent communication with the end user in SMS/text format, the preferred method of communication in today’s generation. It has become easier than ever to communicate with your customers through the medium that your customers understand.

Developer of business software designed to create engaging drops for their desired products. The company's platform offers features that include zero configuration, flexible integration, SMS notification, device hand-off, real-time analytics, consumer profiles, and more, enabling clients with transparent, scalable, and engaging waiting rooms.

Acquired in 2022. Most people make decisions about their business relationships using incomplete data, guessing whom to reach out to, or by trusting their instincts. Fathom interweaves your connections across all your communication platforms to automate your outreach workflow for sales, marketing, fundraising, and more.

CoreX offers a customer data hub platform that facilitates the integration, cleaning, and synchronization of customer data. The platform enables teams to connect their various tools without the need for coding, ensuring that all customer information is centralized and up-to-date. By streamlining data management, CoreX empowers organizations to maintain alignment across teams, thereby enhancing efficiency and collaboration.

OpenGTM specializes in developing AI-powered revenue intelligence software that enhances the efficiency of sales and marketing teams. By synthesizing data from customer relationship management (CRM) systems and go-to-market (GTM) technology stacks, the software provides a clear understanding of customer personas and accurate revenue predictions. It prioritizes opportunities, enabling teams such as sales, capture, and revenue operations to focus on the most promising prospects while optimizing resource allocation. Through this advanced machine learning approach, OpenGTM aims to improve decision-making processes and drive overall business success.

AkuteHealth specializes in developing patient management software tailored for direct care clinics, offering a simple and mobile-friendly electronic health record (EHR) system. The software enhances efficiency for healthcare professionals by automating tasks and providing data visualization options. It includes features such as lab ordering, which allows users to request and receive lab results electronically, and the ability to send and receive faxes directly within the platform. This functionality helps reduce administrative overhead while improving patient care. Patients benefit from the platform as well, enjoying the convenience of self-scheduling appointments and easily accessing and sharing their medical records. Overall, AkuteHealth’s solutions aim to streamline operations for healthcare providers while enhancing the patient experience.

Basix.ai is a Toronto-based company founded in 2017 that specializes in developing sales growth tools aimed at enhancing the effectiveness of sales teams. The company offers a platform designed to streamline sales conversations, reduce administrative tasks, and improve lead conversion rates. By leveraging technology, process optimization, and training, Basix.ai enables businesses to build larger sales pipelines and ultimately increase profitability. With a strong background in sales management, including incentive design and coaching, Basix.ai focuses on equipping sales teams with the resources they need to succeed in today's competitive sales environment.

Ascendo creates customer support software with the goal of enhancing the ways businesses offer customer service. Their software integrates with the current CRM, supports data, and ingests historical service data, responses, knowledgebases, and bug databases, transforming the data into a multidimensional adaptive schema, allowing clients to anticipate root causes, suggest the best alternative, and foresee future issues for even complex issues.

Bizwise is a technology company that specializes in web design and development services for small businesses. They create customized websites based on client input and provide a range of business tools for marketing, operations, commerce, employee management, and back-office applications. Additionally, Bizwise offers accounting software consulting, bookkeeping, payroll services, and business planning advice. The company prides itself on providing round-the-clock support, constant updates, and specialized tools to meet the unique needs of its clients.

Insycle is a New York City-based company that specializes in data management through its cloud-based platform. The company aims to simplify the organization, cleansing, and updating of data across various platforms, including Salesforce, Marketo, Intercom, Zendesk, HubSpot, and Yext. Its platform offers task-oriented modules that enable users to manage bulk records, merge duplicates, standardize fields, and resolve data inconsistencies. By aggregating data from multiple sources into a single interface, Insycle provides tools for admins and inbound marketers to maintain accurate and organized contacts and company information, allowing for efficient manipulation and analysis as needed.

AutoMatter.io is a business management platform that leverages artificial intelligence to enhance operational efficiency for its users. Founded in 2016 and based in Austin, Texas, the company offers a comprehensive solution that integrates data management for customers, employees, and orders into a real-time dashboard. Its AI-powered feature, AIYA, automates customer service, streamlines order processing, and generates insightful reports, allowing businesses to optimize their communication and marketing efforts. By utilizing AutoMatter.io's platform, organizations can improve productivity and effectively manage their resources.

ContextSmith, Inc. is a customer intelligence software provider based in Mountain View, California, established in 2015. The company offers a platform that centralizes customer interactions, creating a structured, single-source database that serves as a comprehensive resource for teams and enterprises. This software aids in managing and expanding enterprise accounts by facilitating collaboration among revenue teams and leveraging company-wide relationships to enhance sales efforts. By breaking down silos within organizations, ContextSmith enables businesses to sell more effectively to both new and existing customers.

RankPeek Inc. is a technology company that operates a platform designed for monitoring, managing, and responding to product reviews on various shopping websites. Founded in 2015 and based in San Francisco, the platform allows marketers to track their product reviews and ratings across multiple online retailers. It offers features such as the ability to post replies to reviews, access to actionable insights, and analytics that help brands enhance their product ratings and overall customer engagement. Additionally, RankPeek provides customer relationship management tools that facilitate interactions with reviewers, addressing their queries and expressing gratitude for positive feedback. The platform also includes a dashboard for monitoring product performance and identifying reviews that require attention from customer support, thereby helping clients improve their reputation in the marketplace.

DealSite is a provider of software-as-a-service (SaaS) collaboration tools designed for professionals in capital markets, law, and commercial real estate. It offers enterprise web and mobile applications that facilitate contact management and streamline communication workflows. The software can be integrated with various email and customer relationship management applications, and it allows for connections with deal management and reporting tools through APIs. DealSite primarily serves investment banks, law firms, and commercial real estate investment companies. Originally established as WorkingGroupLink, Inc. in 2015, the company rebranded to DealSite in May 2018. Headquartered in San Mateo, California, it has been operating as a subsidiary of NetRoadshow, Inc. since July 2020.

Rollio is a developer of an online virtual AI assistant aimed at enhancing the efficiency of sales and service teams. This assistant utilizes voice commands driven by natural language processing and artificial intelligence to gather client data. By streamlining data collection, Rollio enables businesses to minimize the time spent inputting information into customer relationship management systems, thereby improving workforce productivity and reducing onboarding times for new employees.

DealSite is a provider of software-as-a-service (SaaS) collaboration tools designed for professionals in capital markets, law, and commercial real estate. It offers enterprise web and mobile applications that facilitate contact management and streamline communication workflows. The software can be integrated with various email and customer relationship management applications, and it allows for connections with deal management and reporting tools through APIs. DealSite primarily serves investment banks, law firms, and commercial real estate investment companies. Originally established as WorkingGroupLink, Inc. in 2015, the company rebranded to DealSite in May 2018. Headquartered in San Mateo, California, it has been operating as a subsidiary of NetRoadshow, Inc. since July 2020.

RankPeek Inc. is a technology company that operates a platform designed for monitoring, managing, and responding to product reviews on various shopping websites. Founded in 2015 and based in San Francisco, the platform allows marketers to track their product reviews and ratings across multiple online retailers. It offers features such as the ability to post replies to reviews, access to actionable insights, and analytics that help brands enhance their product ratings and overall customer engagement. Additionally, RankPeek provides customer relationship management tools that facilitate interactions with reviewers, addressing their queries and expressing gratitude for positive feedback. The platform also includes a dashboard for monitoring product performance and identifying reviews that require attention from customer support, thereby helping clients improve their reputation in the marketplace.

SherpaDesk is a cloud hosted customer support solution that assists IT businesses in tracking client requests and invoicing time for professional services. SherpaDesk is the support application for organizations needing the ability to track multiple rate types across a broad customer base and then invoice for their time. Mobile device access and the ability to brand a customer portal make it the perfect small business solution to improve any IT support and billing processes.

PocketSuite, Inc. offers a mobile application designed for independent professionals to manage their businesses efficiently. Founded in 2012 and based in San Francisco, the PocketSuite app allows users to schedule appointments, accept payments, and communicate directly with clients through text messaging. This comprehensive tool facilitates better client relationships and streamlines business operations for freelancers and self-employed individuals. By integrating seamlessly with websites, PocketSuite enhances the overall client engagement experience, making it a valuable resource for service professionals seeking to optimize their workflow.

Acceleforce Inc. is a Washington, D.C.-based company that offers a comprehensive platform designed to enhance sales-force optimization through improved face-to-face customer interactions. The platform provides tools for managing sales calls, planning customer engagements, and delivering tailored sales presentations along with training materials. It enables organizations to analyze and extract best practices from sales interactions, assess individual and team performance, and continuously improve through monitoring and training. Acceleforce also integrates seamlessly with CRM tools to automate reporting and streamline the sales process. Formerly known as DigiPad, Acceleforce focuses on empowering sales teams by identifying strengths and weaknesses, ultimately driving sales success.

TrackMaven, Inc. is a marketing analytics and attribution software company based in Washington, D.C., founded in 2012. The company provides a comprehensive platform that enables marketers to measure and optimize their performance across various digital channels. Its software integrates with existing tools, including social networks, web analytics, and marketing automation platforms, offering a unified view of marketing metrics such as website traffic, conversions, and revenue. TrackMaven also delivers competitive intelligence, allowing users to benchmark their performance against competitors, peers, and industry influencers. Additionally, the platform offers insights into content optimization, campaign strategy, and executive reporting, thus helping marketers demonstrate their value and enhance their results. As of October 2018, TrackMaven operates as a subsidiary of Skyword Inc.

Helpjuice Inc. develops knowledge base software solutions aimed at enhancing customer support for businesses of all sizes, from startups to Fortune 500 companies. Founded in 2011 and based in Austin, Texas, Helpjuice offers a user-friendly platform that enables companies to provide instant answers to customer inquiries without the need for email support. The software includes features such as powerful analytics and instant search capabilities, which help businesses maintain an up-to-date knowledge base and better understand customer needs. By facilitating improved collaboration among support teams, Helpjuice assists organizations in scaling their customer service efficiently.

TrackMaven, Inc. is a marketing analytics and attribution software company based in Washington, D.C., founded in 2012. The company provides a comprehensive platform that enables marketers to measure and optimize their performance across various digital channels. Its software integrates with existing tools, including social networks, web analytics, and marketing automation platforms, offering a unified view of marketing metrics such as website traffic, conversions, and revenue. TrackMaven also delivers competitive intelligence, allowing users to benchmark their performance against competitors, peers, and industry influencers. Additionally, the platform offers insights into content optimization, campaign strategy, and executive reporting, thus helping marketers demonstrate their value and enhance their results. As of October 2018, TrackMaven operates as a subsidiary of Skyword Inc.

Scalestack is an AI-driven platform designed to enhance go-to-market (GTM) strategies for larger sales teams. It offers scalable and automated workflows that clean, enrich, and prioritize data, utilizing customizable AI agents to deliver actionable insights for targeting and account prioritization. The platform integrates seamlessly with existing CRM systems and workflows, empowering sales teams to improve their prospecting efforts and accelerate business growth. Scalestack serves notable clients, including MongoDB and Redis, and is recognized for its SOC2 compliance, ensuring robust data security. This innovative approach has garnered positive feedback from industry leaders, highlighting its significant impact on revenue generation.