Forum Ventures

Scalestack is an AI-powered platform that helps enterprise go-to-market (GTM) teams identify optimal targets for growth. It automates workflows, dynamically cleans and enriches data using customizable AI agents, providing better insights for targeting and prioritization. Scalestack serves large GTM teams, with customers including MongoDB, Redis, and Remote. It is SOC2 compliant and capable of handling any scale.

Gratis Intelligence is a company that operates a consumer sampling and engagement platform designed to facilitate revenue growth for brands. By integrating point-of-sale systems, payment technology, and industry expertise, the company enables brands to connect with consumers in meaningful and compliant ways. This approach allows businesses to enhance customer engagement and drive growth within various venues, ultimately supporting a more effective consumer experience and better brand interaction.

Vanik develops wholesale automation tools for e-commerce brands selling to retailers. Its platform helps consumer brands and online merchants automate repeat purchases and personalize reorder reminders, automate order fulfillment, and adjust pricing for wholesale products, while streamlining communication with retailers. This enables brands to reduce buyer friction, accelerate repeat purchases, and improve operational efficiency across direct-to-retail and business-to-business channels.

Surudo is a technology company that specializes in enhancing individual safety and wellbeing. It offers a platform that automates various aspects of the prospecting workflow, including lead filtering, research bot creation, account list optimization, and integration with existing processes. The platform also generates meeting plans and identifies key target buyers, aiming to boost productivity for go-to-market (GTM) teams.

Insight7 is a company that specializes in delivering an artificial intelligence-powered customer intelligence platform designed to provide businesses with continuous market insights. By focusing on B2B software companies, Insight7 enables these organizations to aggregate, analyze, and utilize customer feedback effectively. This capability allows clients to identify product needs and enhance their decision-making processes, ultimately driving revenue and improving customer retention. Founded on the belief that all companies strive to enhance the quality and speed of their decisions, Insight7 aims to equip business professionals and teams with the tools necessary to make informed choices rapidly, thereby facilitating better product development and successful outcomes.

Tunnel is a B2B service provider, creating text-based solutions for the customer support and contact center market with CRM. The technology can be used to enhance businesses through the use of mobile messaging on a simple web-based software with easy-to-use tools for SME and Enterprise customer call centers. Similar to legacy voice-based call centers, we offer all support and agent windows to enable direct agent communication with the end user in SMS/text format, the preferred method of communication in today’s generation. It has become easier than ever to communicate with your customers through the medium that your customers understand.

Waitify develops software to create transparent, scalable, and engaging waiting rooms for high-demand product launches and events. The platform emphasizes zero-configuration setup, flexible integration, SMS notifications, and device hand-off, while providing real-time analytics and consumer profiles. By organizing access and interactions around launches, it helps brands manage demand, improve user experience, and gather actionable insights.

Acquired in 2022. Most people make decisions about their business relationships using incomplete data, guessing whom to reach out to, or by trusting their instincts. Fathom interweaves your connections across all your communication platforms to automate your outreach workflow for sales, marketing, fundraising, and more.

CoreX offers a customer data hub platform that facilitates the integration, cleaning, and synchronization of customer data. The platform enables teams to connect their various tools without the need for coding, ensuring that all customer information is centralized and up-to-date. By streamlining data management, CoreX empowers organizations to maintain alignment across teams, thereby enhancing efficiency and collaboration.

OpenGTM is a developer of AI-powered revenue intelligence software that enhances the efficiency of sales and revenue operations. The company's advanced machine learning technology synthesizes data from customer relationship management (CRM) systems and go-to-market (GTM) tech stacks, allowing for a clearer understanding of customer personas and more accurate revenue forecasts. By delivering opportunity intelligence, OpenGTM's software helps organizations prioritize their efforts, guiding proposal, sales, and capture teams in pursuing the most promising opportunities while avoiding less favorable ones. This focus on optimizing resource allocation decisions supports businesses in maximizing their revenue potential and improving overall operational effectiveness.

Basix.ai is a Toronto-based company founded in 2017 that specializes in developing sales growth tools aimed at enhancing the effectiveness of sales teams. The company offers a platform designed to streamline sales conversations, reduce administrative tasks, and improve lead conversion rates. By leveraging technology, process optimization, and training, Basix.ai enables businesses to build larger sales pipelines and ultimately increase profitability. With a strong background in sales management, including incentive design and coaching, Basix.ai focuses on equipping sales teams with the resources they need to succeed in today's competitive sales environment.

BuyerSight is an AI and predictive analytics platform designed to enhance sales management for customer-facing teams. Headquartered in New York City, the company was founded by two Harvard classmates who possess a combined 24 years of experience in B2B sales and software development. The platform aggregates data from sales representatives' emails, calendars, and customer relationship management systems, utilizing artificial intelligence and natural language processing to generate actionable insights and recommendations for sales leaders. This enables managers to ensure quality control across teams, identify best practices, and engage in data-driven coaching to optimize commercial relationships.

Ascendo creates customer support software with the goal of enhancing the ways businesses offer customer service. Their software integrates with the current CRM, supports data, and ingests historical service data, responses, knowledgebases, and bug databases, transforming the data into a multidimensional adaptive schema, allowing clients to anticipate root causes, suggest the best alternative, and foresee future issues for even complex issues.

Storii develops a digital care management platform aimed at enhancing the quality of care in senior living environments, such as adult day care centers and assisted living facilities. The platform, known as StoriiCare, enables care staff to efficiently record and manage care activities, allowing for better oversight and reduced inefficiencies within the industry. Additionally, StoriiCare facilitates communication between care providers and families, enabling relatives to stay informed about their loved ones' lives and actively participate in their care. The platform also offers a unique feature that allows users to receive phone calls with curated questions about their lives, with responses automatically transcribed and stored in an online profile. This service can be accessed via any phone number, including landlines, and is available as a physical gift box, further promoting engagement and connection between caregivers and families.

Mergeable is a company focused on enhancing organizational transparency and customer engagement through its innovative platform. The platform is designed to extract and analyze user data, providing insights that are valuable across all divisions of a business, whether in the cloud, on-site, or through various technologies such as SaaS and IoT. By facilitating better customer interactions, Mergeable aims to help organizations accelerate sales, improve customer experiences, and reduce churn through tailored account management strategies. The company fosters a culture of open communication and thoughtful discourse among its team members, reflecting its commitment to radical transparency both internally and externally.

Storii develops a digital care management platform aimed at enhancing the quality of care in senior living environments, such as adult day care centers and assisted living facilities. The platform, known as StoriiCare, enables care staff to efficiently record and manage care activities, allowing for better oversight and reduced inefficiencies within the industry. Additionally, StoriiCare facilitates communication between care providers and families, enabling relatives to stay informed about their loved ones' lives and actively participate in their care. The platform also offers a unique feature that allows users to receive phone calls with curated questions about their lives, with responses automatically transcribed and stored in an online profile. This service can be accessed via any phone number, including landlines, and is available as a physical gift box, further promoting engagement and connection between caregivers and families.

Insycle is a data management company based in New York City, specializing in simplifying the organization and cleansing of data across multiple platforms. Its cloud-based platform provides a comprehensive solution for managing data from various sources, including popular services such as Salesforce, Marketo, Intercom, Zendesk, Hubspot, and Yext. The platform features task-oriented modules that allow users to update bulk records, merge duplicates, standardize fields, and resolve data inconsistencies. By aggregating data into a single interface, Insycle enables administrators and inbound marketers to maintain accurate and organized contact and company information, facilitating efficient data manipulation as needed.

Bitesize, Inc. is a company that specializes in a two-way messaging platform designed to facilitate personal dialogue between brands and consumers. Founded in 2017 and based in the United States, the company utilizes artificial intelligence to enable rapid communication, allowing brands to send and receive messages efficiently while categorizing responses by context, keyword, and sentiment. Bitesize caters to various industries, including automotive, home services, healthcare, and entertainment. The platform empowers brands to engage in meaningful, interactive conversations with consumers, moving beyond traditional methods like personalized emails. By enabling genuine one-on-one interactions at scale, Bitesize aims to enhance customer relationships and drive sales for its clients.

Founded in 2016, Automatter.Io designs an AI-powered business management platform that collects real-time data for managing customers, employees, and orders. Its built-in AI, AIYA, automates customer service, order processing, and report generation.

GYMHIT Inc. is a software development company that offers a comprehensive business management and marketing platform tailored for the fitness industry. Founded in 2015 and based in Sacramento, California, the company provides an integrated solution that encompasses communication, scheduling, billing, and marketing services. Its platform is designed to support a diverse clientele, including health clubs, personal trainers, nutritionists, martial arts studios, and other fitness facilities. With over 200 paying locations, GymHit aims to enhance business operations and profitability for its clients. The founders, possessing more than 20 years of experience in the fitness sector, envision expanding the platform to include certification agencies and supply chain logistics, thereby creating a vertically integrated ecosystem within the industry.

Lifecycle is a customer engagement platform founded in 2015 and headquartered in San Francisco, California. The company specializes in creating intelligent communication solutions for businesses, enabling them to engage with customers through mobile messaging channels. Lifecycle's platform is designed for growth teams aiming to acquire, convert, and retain their initial customer base. It allows digital businesses to effectively test, measure, and send optimized messages tailored to individual users based on their interactions with web or mobile applications. By ensuring that the right content reaches the right users on the appropriate devices at the optimal time, Lifecycle enhances the overall customer experience and supports businesses in achieving their growth objectives.

Lifecycle is a customer engagement platform founded in 2015 and headquartered in San Francisco, California. The company specializes in creating intelligent communication solutions for businesses, enabling them to engage with customers through mobile messaging channels. Lifecycle's platform is designed for growth teams aiming to acquire, convert, and retain their initial customer base. It allows digital businesses to effectively test, measure, and send optimized messages tailored to individual users based on their interactions with web or mobile applications. By ensuring that the right content reaches the right users on the appropriate devices at the optimal time, Lifecycle enhances the overall customer experience and supports businesses in achieving their growth objectives.

ContextSmith, Inc. is a technology company that specializes in customer intelligence software. Founded in 2015 and headquartered in Mountain View, California, the company offers a platform designed to centralize various customer interactions and convert them into a structured database, serving as a single source of truth about customers. This solution enhances collaboration among revenue teams by breaking down silos, enabling businesses to manage and grow enterprise accounts effectively. By leveraging comprehensive customer insights, ContextSmith aims to facilitate more effective sales strategies for both new and existing clients.

RankPeek Inc. is a company that specializes in developing and operating a platform designed for monitoring and managing product reviews on various shopping websites. Founded in 2015 and headquartered in San Francisco, California, the platform allows users to track and respond to product reviews and ratings across multiple online retailers. It provides brands with actionable insights through analytics and sentiment analysis, equipping them with tools to interact with consumers, address queries, and acknowledge positive feedback. Additionally, RankPeek's platform features a dashboard for monitoring customer feedback and product performance, helping clients enhance their product ratings and overall reputation in the market.

Reesio is a San Francisco-based company founded in 2012 that addresses the challenges of inaccurate data in the residential real estate market. It provides a platform designed to streamline the real estate transaction process, allowing agents to manage property showings, offers, messages, and document storage efficiently. By leveraging its proprietary, up-to-the-minute residential property data, Reesio offers agents a productivity tool that enhances their ability to create accurate, searchable listings based on real-time transaction information. This focus on data ownership and accuracy sets Reesio apart in the real estate technology landscape.

GYMHIT Inc. is a software development company that offers a comprehensive business management and marketing platform tailored for the fitness industry. Founded in 2015 and based in Sacramento, California, the company provides an integrated solution that encompasses communication, scheduling, billing, and marketing services. Its platform is designed to support a diverse clientele, including health clubs, personal trainers, nutritionists, martial arts studios, and other fitness facilities. With over 200 paying locations, GymHit aims to enhance business operations and profitability for its clients. The founders, possessing more than 20 years of experience in the fitness sector, envision expanding the platform to include certification agencies and supply chain logistics, thereby creating a vertically integrated ecosystem within the industry.

DealSite is a software-as-a-service (SaaS) company that specializes in collaboration software tailored for transaction professionals within capital markets, law, commercial real estate, and related sectors. The company offers enterprise web and mobile applications that enhance contact management and streamline communication workflows. DealSite's software integrates with various email and customer relationship management applications, and it allows for connections with deal management and reporting tools through APIs. The client base primarily consists of investment banks, law firms, and commercial real estate investment firms. Originally incorporated as WorkingGroupLink in 2015, the company rebranded to DealSite in May 2018 and is based in San Mateo, California. As of July 2020, DealSite operates as a subsidiary of NetRoadshow, Inc.

Rollio is a developer of an online virtual AI assistant specifically designed to support sales and service teams. The assistant leverages voice commands along with natural language processing and artificial intelligence, which aids in the collection of client data. This functionality enhances workforce productivity by minimizing the time spent on data entry into customer relationship management systems. Additionally, Rollio's technology streamlines the onboarding process for new employees, making it easier for organizations to integrate team members and optimize operational efficiency.

Flipcause, Inc. is a technology company that specializes in providing on-demand fundraising software for growing nonprofits. Founded in 2012 and based in San Francisco, California, Flipcause offers an integrated platform that includes tools for donation processing, event ticket sales, volunteer registration, and donor management, all accessible through a centralized dashboard. This user-friendly system allows nonprofits to easily customize their fundraising capabilities according to their specific needs without requiring technical expertise. Flipcause's services empower small and startup organizations to enhance supporter engagement and effectively manage their fundraising efforts while reducing operational costs. The company serves a diverse range of causes, including education, health, environment, and community service, catering to nonprofits, community organizations, and socially conscious businesses.

DealSite is a software-as-a-service (SaaS) company that specializes in collaboration software tailored for transaction professionals within capital markets, law, commercial real estate, and related sectors. The company offers enterprise web and mobile applications that enhance contact management and streamline communication workflows. DealSite's software integrates with various email and customer relationship management applications, and it allows for connections with deal management and reporting tools through APIs. The client base primarily consists of investment banks, law firms, and commercial real estate investment firms. Originally incorporated as WorkingGroupLink in 2015, the company rebranded to DealSite in May 2018 and is based in San Mateo, California. As of July 2020, DealSite operates as a subsidiary of NetRoadshow, Inc.

RankPeek Inc. is a company that specializes in developing and operating a platform designed for monitoring and managing product reviews on various shopping websites. Founded in 2015 and headquartered in San Francisco, California, the platform allows users to track and respond to product reviews and ratings across multiple online retailers. It provides brands with actionable insights through analytics and sentiment analysis, equipping them with tools to interact with consumers, address queries, and acknowledge positive feedback. Additionally, RankPeek's platform features a dashboard for monitoring customer feedback and product performance, helping clients enhance their product ratings and overall reputation in the market.

SherpaDesk is a cloud hosted customer support solution that assists IT businesses in tracking client requests and invoicing time for professional services. SherpaDesk is the support application for organizations needing the ability to track multiple rate types across a broad customer base and then invoice for their time. Mobile device access and the ability to brand a customer portal make it the perfect small business solution to improve any IT support and billing processes.

PocketSuite offers a mobile platform for independent professionals to manage their businesses efficiently. It facilitates appointment scheduling, client communication via text message, payment acceptance, and more, all integrated into a single app.

redhotMAYO, Inc. is a technology company based in Irvine, California, that offers cloud-based solutions specifically designed for sales professionals in the foodservice industry. Founded in 2007, redhotMAYO utilizes cloud, mobile, and big data technologies to address the unique challenges faced by foodservice sales teams. The company's software-as-a-service (SaaS) and mobile tools enhance sales effectiveness by providing actionable insights, helping distributors to optimize their sales strategies, and facilitating collaboration among sales personnel, management, customer service, and vendors. redhotMAYO has successfully managed over $13 billion in foodservice sales, supporting approximately 400,000 restaurants and partnering with notable industry leaders. Through its innovative platform, redhotMAYO aims to enhance sales performance and strengthen the relationships within the foodservice supply chain.

Acceleforce Inc. is a Washington, D.C.-based company that specializes in optimizing face-to-face interactions between sales forces and customers. The company offers a comprehensive platform designed to enhance sales performance by providing insights into successful sales strategies. Acceleforce's tools facilitate the management of sales calls and customer planning, enable the distribution of tailored sales presentations with training materials, and offer monitoring and training for continuous improvement. Additionally, the platform integrates with CRM systems to automate reporting and evaluates individual and team performance through analysis of sales interactions. With a focus on empowering sales teams with actionable data, Acceleforce aims to identify strengths and weaknesses, thereby driving overall sales effectiveness.

LiveRe, developed by Cizion, is a social commenting solution tailored for blogs and websites. The platform enables brands and content companies to foster meaningful relationships with their audiences by facilitating engaging social experiences. Users can log in using their social media accounts to interact with various customizable widgets, including comments, reviews, polls, and media uploads. This functionality allows brands and marketers to enhance user engagement while collecting valuable data and insights regarding user behavior. Through its innovative approach, LiveRe supports brands in creating a dynamic online presence that encourages interaction and community building.

Scalestack is an AI-powered platform that helps enterprise go-to-market (GTM) teams identify optimal targets for growth. It automates workflows, dynamically cleans and enriches data using customizable AI agents, providing better insights for targeting and prioritization. Scalestack serves large GTM teams, with customers including MongoDB, Redis, and Remote. It is SOC2 compliant and capable of handling any scale.