Battery Ventures

Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance customer interactions and support. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage customer inquiries effectively. It provides agents with access to comprehensive customer information, including buying history and previous conversations, facilitating a seamless service experience. The platform is utilized by leading brands in customer service, enabling them to deliver personalized support through a unified timeline view. Kustomer's focus on proactive customer service solutions positions it as a key player in the evolving landscape of enterprise customer support.

ServiceTitan, Inc. offers a cloud-based business management software tailored for the home service industry, including sectors such as HVAC, plumbing, electricity, and various other service businesses. Founded in 2007 and based in Glendale, California, with additional offices in Atlanta and Armenia, ServiceTitan's platform enhances operations by providing tools for scheduling, dispatching, invoicing, and customer relationship management. The software integrates various functionalities, such as marketing automation, reporting, and financing, to streamline processes and improve customer service. By equipping businesses with a comprehensive software solution, ServiceTitan aims to drive growth and efficiency in an industry that has traditionally lagged in technology adoption.

ServiceTitan, Inc. offers a cloud-based business management software tailored for the home service industry, including sectors such as HVAC, plumbing, electricity, and various other service businesses. Founded in 2007 and based in Glendale, California, with additional offices in Atlanta and Armenia, ServiceTitan's platform enhances operations by providing tools for scheduling, dispatching, invoicing, and customer relationship management. The software integrates various functionalities, such as marketing automation, reporting, and financing, to streamline processes and improve customer service. By equipping businesses with a comprehensive software solution, ServiceTitan aims to drive growth and efficiency in an industry that has traditionally lagged in technology adoption.

Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance customer interactions and support. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage customer inquiries effectively. It provides agents with access to comprehensive customer information, including buying history and previous conversations, facilitating a seamless service experience. The platform is utilized by leading brands in customer service, enabling them to deliver personalized support through a unified timeline view. Kustomer's focus on proactive customer service solutions positions it as a key player in the evolving landscape of enterprise customer support.

Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance customer interactions and support. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage customer inquiries effectively. It provides agents with access to comprehensive customer information, including buying history and previous conversations, facilitating a seamless service experience. The platform is utilized by leading brands in customer service, enabling them to deliver personalized support through a unified timeline view. Kustomer's focus on proactive customer service solutions positions it as a key player in the evolving landscape of enterprise customer support.

Medallia Agent Connect is a company feedback platform focused on enhancing customer service experiences. Its primary offerings include Stella Connect, which gathers feedback from customers regarding their interactions with service agents, and Stella Pulse, a mystery shopping service that evaluates customer service performance across various companies. Stella Pulse provides licensed data to online merchants and aggregators, enabling them to benchmark and improve their service quality. Together, these tools are designed to increase agent engagement and facilitate continuous improvement in service performance.

Medallia Agent Connect is a company feedback platform focused on enhancing customer service experiences. Its primary offerings include Stella Connect, which gathers feedback from customers regarding their interactions with service agents, and Stella Pulse, a mystery shopping service that evaluates customer service performance across various companies. Stella Pulse provides licensed data to online merchants and aggregators, enabling them to benchmark and improve their service quality. Together, these tools are designed to increase agent engagement and facilitate continuous improvement in service performance.

Kustomer, Inc. is a customer service software company that specializes in developing a customer relationship management (CRM) platform designed to enhance customer interactions and support. Founded in 2015 and headquartered in New York, with an additional office in Durham, North Carolina, Kustomer's platform consolidates data from various sources, allowing businesses to manage customer inquiries effectively. It provides agents with access to comprehensive customer information, including buying history and previous conversations, facilitating a seamless service experience. The platform is utilized by leading brands in customer service, enabling them to deliver personalized support through a unified timeline view. Kustomer's focus on proactive customer service solutions positions it as a key player in the evolving landscape of enterprise customer support.

ServiceTitan, Inc. offers a cloud-based business management software tailored for the home service industry, including sectors such as HVAC, plumbing, electricity, and various other service businesses. Founded in 2007 and based in Glendale, California, with additional offices in Atlanta and Armenia, ServiceTitan's platform enhances operations by providing tools for scheduling, dispatching, invoicing, and customer relationship management. The software integrates various functionalities, such as marketing automation, reporting, and financing, to streamline processes and improve customer service. By equipping businesses with a comprehensive software solution, ServiceTitan aims to drive growth and efficiency in an industry that has traditionally lagged in technology adoption.

ServiceTitan, Inc. offers a cloud-based business management software tailored for the home service industry, including sectors such as HVAC, plumbing, electricity, and various other service businesses. Founded in 2007 and based in Glendale, California, with additional offices in Atlanta and Armenia, ServiceTitan's platform enhances operations by providing tools for scheduling, dispatching, invoicing, and customer relationship management. The software integrates various functionalities, such as marketing automation, reporting, and financing, to streamline processes and improve customer service. By equipping businesses with a comprehensive software solution, ServiceTitan aims to drive growth and efficiency in an industry that has traditionally lagged in technology adoption.

Environmental Data Resources (EDR) provides information on businesses, properties, and buildings along with platforms to analyze and report that data to professionals in the financial, environmental, real estate, corporate, government, and legal sectors, and to other information companies. The company created and maintains the National Environmental Data Information System, or NEDISâ„¢, its proprietary aggregate database of environmental records and historical land use information culled from public records and private sources. Over 20 years in the making and updated continually, NEDIS contains 1,400 databases, some of which are proprietary, and more than 3.1 billion records.

Wag is a mobile application used to instantly find trusted and certified dog walkers. You’ll receive a push notification when the walk starts, followed by real-time GPS tracking of the walk. Once the walk is complete, you’ll receive a report card with a photo, notes, the distance traveled, and a pee/poop report.

Medallia Agent Connect is a company feedback platform focused on enhancing customer service experiences. Its primary offerings include Stella Connect, which gathers feedback from customers regarding their interactions with service agents, and Stella Pulse, a mystery shopping service that evaluates customer service performance across various companies. Stella Pulse provides licensed data to online merchants and aggregators, enabling them to benchmark and improve their service quality. Together, these tools are designed to increase agent engagement and facilitate continuous improvement in service performance.

International Hospitality Services (IHS) is the management company of leading global providers of reservation, revenue, representation and quality management services to the global hotel industry. Please visit our portfolio of company websites for more information. We look forward to being in touch with you.

Medallia Agent Connect is a company feedback platform focused on enhancing customer service experiences. Its primary offerings include Stella Connect, which gathers feedback from customers regarding their interactions with service agents, and Stella Pulse, a mystery shopping service that evaluates customer service performance across various companies. Stella Pulse provides licensed data to online merchants and aggregators, enabling them to benchmark and improve their service quality. Together, these tools are designed to increase agent engagement and facilitate continuous improvement in service performance.

Medallia Agent Connect is a company feedback platform focused on enhancing customer service experiences. Its primary offerings include Stella Connect, which gathers feedback from customers regarding their interactions with service agents, and Stella Pulse, a mystery shopping service that evaluates customer service performance across various companies. Stella Pulse provides licensed data to online merchants and aggregators, enabling them to benchmark and improve their service quality. Together, these tools are designed to increase agent engagement and facilitate continuous improvement in service performance.