Level AI is redefining how the modern customer contact center works. Leveraging conversational intelligence to provide real-time insights, empowers agents to provide the kind of help customers want at the moment they need it with the utmost efficiency. Level AI is backed by leading investors including Battery Ventures, ENIAC, and Village Global. The company is based in Mountain View, California.
Arize AI offers a machine learning observability platform that monitors models and provides analytics to troubleshoot production AI. The platform leverages real-time analytics and artificial intelligence to deliver comprehensive insights, allowing clients to quickly detect and resolve issues, reduce uncertainty, and drive continuous improvements.
Repeat is a SaaS platform that enables consumer-packaged-goods (CPG) brands to turn one-time buyers into repeat customers. CPG brands use Repeat to give their customers faster, personalized reordering experiences—from email, from text, from anywhere.
Dataiku is a centralized data platform that moves businesses along their data journey from analytics at scale to enterprise AI. By providing a common ground for data experts and explorers, a repository of best practices, shortcuts to machine learning and AI deployment/management, and a centralized, controlled environment, Dataiku serves as a catalyst for data-powered companies. Customers like Unilever, GE, and FOX News Group use Dataiku to ensure they are moving quickly and growing exponentially along with the amount of data they’re collecting. By removing roadblocks, Dataiku ensures more opportunities for business-impacting models and creative solutions, allowing teams to work faster and smarter.
Amplitude is the product intelligence platform that helps companies use their customer data to build great product experiences for systematic business growth.
Cogito is a computer service company that enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Its software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call.
Dataiku is a centralized data platform that moves businesses along their data journey from analytics at scale to enterprise AI. By providing a common ground for data experts and explorers, a repository of best practices, shortcuts to machine learning and AI deployment/management, and a centralized, controlled environment, Dataiku serves as a catalyst for data-powered companies. Customers like Unilever, GE, and FOX News Group use Dataiku to ensure they are moving quickly and growing exponentially along with the amount of data they’re collecting. By removing roadblocks, Dataiku ensures more opportunities for business-impacting models and creative solutions, allowing teams to work faster and smarter.
Amplitude is the product intelligence platform that helps companies use their customer data to build great product experiences for systematic business growth.
Machinify is engaged in the application of the latest advances in AI to optimize the enterprise. The company utilizes AI technology to help businesses digest their data and unlock hidden profits through automated decision-making. Machinify was founded by Prasanna Ganesan and Alain Rossmann in March 2016 and is based in Palo Alto, California.
Narvar is a customer experience platform that helps retailers inspire long-term customer loyalty, at all steps of the post-purchase journey. It helps retailers inspire loyalty beyond reason. As an enterprise-grade customer experience platform serving 500+ retailers like Sephora, Patagonia, Home Depot, Gap, and Bose, Narvar enables seamless post-purchase experiences that retain, engage, and delight customers — from cart to doorstep, and beyond. With effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers. The company was established in 2012 and is based in San Francisco, California.
BigPanda is a software development firm that offers IT Ops, NOC, and DevOps teams to detect, investigate, and resolve IT incidents. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers like Intel, TiVO, Turner Broadcasting, and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures.
Reflektion’s AI-powered personalization platform listens to the behaviors of each individual shopper, utilizes artificial intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real-time and across the digital touchpoints that matter most—including site search, product recommendations, category and landing pages, and email. It was founded in 2012 and headquartered in San Mateo, California.
Amplitude is the product intelligence platform that helps companies use their customer data to build great product experiences for systematic business growth.
Catchpoint, is the enterprise-proven Digital Experience Observability industry leader, empowering teams to confidently own the end user experience. By providing unparalleled visibility and insight, fortune 500 enterprises trust Catchpoint’s observability platform, to proactively and rapidly detect and repair problems before they impact digital user experience. Learn more at https://www.catchpoint.com
BigPanda is a software development firm that offers IT Ops, NOC, and DevOps teams to detect, investigate, and resolve IT incidents. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers like Intel, TiVO, Turner Broadcasting, and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures.
Machinify is engaged in the application of the latest advances in AI to optimize the enterprise. The company utilizes AI technology to help businesses digest their data and unlock hidden profits through automated decision-making. Machinify was founded by Prasanna Ganesan and Alain Rossmann in March 2016 and is based in Palo Alto, California.
Reflektion’s AI-powered personalization platform listens to the behaviors of each individual shopper, utilizes artificial intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real-time and across the digital touchpoints that matter most—including site search, product recommendations, category and landing pages, and email. It was founded in 2012 and headquartered in San Mateo, California.
TrendKite is an Austin, Texas based company that was founded in 2012 with the mission to help organizations better understand what the world thinks of them and react accordingly. TrendKite tracks a comprehensive set of metrics to accurately measure the impact PR is having on your brand, website traffic, and business goals. Create beautifully automated or customizable dashboards that can quickly filter through millions of pieces of data in seconds to help streamline your workflow.
Catchpoint, is the enterprise-proven Digital Experience Observability industry leader, empowering teams to confidently own the end user experience. By providing unparalleled visibility and insight, fortune 500 enterprises trust Catchpoint’s observability platform, to proactively and rapidly detect and repair problems before they impact digital user experience. Learn more at https://www.catchpoint.com
AppDynamics platform gives today’s software-defined businesses the ability to analyze and optimize digital business performance in real-time. AppDynamics is led by a senior team of innovators with deep experience in application performance management, systems management, and distributed systems. With a pedigree that includes companies such as CA Wily, HP Mercury, BMC, Oracle, Sun, and McAfee, the team has created enterprise-grade solutions deployed at thousands of organizations. At AppDynamics, their Application Intelligence Platform empowers today’s software-defined businesses with the ability to proactively monitor, manage and optimize the most complex software environments. Because they start with user interactions, their platform is able to dynamically collect millions of performance data points across your applications and infrastructure. They then apply intelligence to instantly identify performance anomalies, enable automatic fixes and continuously measure business impact. All this happens in real time, in production, with cloud or on-premise deployment flexibility. So even in the most dynamic production environments, you can know more and know it faster. It’s more than monitoring—it’s true Application Intelligence.
Koru is a developer of a predictive recruitment processing platform used to transform the process of talent recruitment. The company's predictive hiring software gauges performance of the applicants before hiring them using signals far more indicative of early career success than the traditional GPA and college brand. Their main differentiator is that they have identified and can measure the skills that are most predictive of workplace performance in today’s innovative employers: Grit, Rigor, Impact, Teamwork, Curiosity, Ownership, and Polish - collectively the Koru7. Koru customers increase the performance and ramp to the productivity of their early career workforce, increase diversity, and reduce the cost of bad hires. Their customers have seen 30-60% increases in high performing hires using Koru, with associated ROI in the millions per year.
Catchpoint, is the enterprise-proven Digital Experience Observability industry leader, empowering teams to confidently own the end user experience. By providing unparalleled visibility and insight, fortune 500 enterprises trust Catchpoint’s observability platform, to proactively and rapidly detect and repair problems before they impact digital user experience. Learn more at https://www.catchpoint.com
SumAll automates operations for independent businesses using the power of data and AI. Over 350,000 users trust SumAll to automate social media marketing. Our product connects data from more than 40 platforms (revenue, web analytics, social, and email marketing) to generate and post the optimal social media content to drive business success. Our newest products - found at sumall.ai - automate inventory purchasing and staff scheduling for brick and mortar businesses like cafes. By connecting to the mobile point of sale system in a physical establishment we can gather historical sales data that, along with other proprietary inputs, feeds into our sales forecasts. Based on these forecasts we can effectively predict the needed inventory levels and place orders on our users behalf. We’re proud to save owners time and money that they can reinvest in growing their business. Founded in 2011, SumAll is headquartered in New York City. We’re passionate about helping small businesses succeed and believe in the power of data to change the world.
Gainsight’s customer success technology helps businesses retain customers and drive company growth. Its innovative customer-centric technology is driving the future of customer success. The company’s customer cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do. The company was founded in 2009 and is headquartered in San Francisco, California.
Optimizely develops web content management and digital experience software. Their application combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full circle for businesses, providing capabilities such as intelligent optimization, lead generation, web product recommendations, conversion, and repeat business with unprecedented ease of use for clients.
Catchpoint, is the enterprise-proven Digital Experience Observability industry leader, empowering teams to confidently own the end user experience. By providing unparalleled visibility and insight, fortune 500 enterprises trust Catchpoint’s observability platform, to proactively and rapidly detect and repair problems before they impact digital user experience. Learn more at https://www.catchpoint.com
SumAll automates operations for independent businesses using the power of data and AI. Over 350,000 users trust SumAll to automate social media marketing. Our product connects data from more than 40 platforms (revenue, web analytics, social, and email marketing) to generate and post the optimal social media content to drive business success. Our newest products - found at sumall.ai - automate inventory purchasing and staff scheduling for brick and mortar businesses like cafes. By connecting to the mobile point of sale system in a physical establishment we can gather historical sales data that, along with other proprietary inputs, feeds into our sales forecasts. Based on these forecasts we can effectively predict the needed inventory levels and place orders on our users behalf. We’re proud to save owners time and money that they can reinvest in growing their business. Founded in 2011, SumAll is headquartered in New York City. We’re passionate about helping small businesses succeed and believe in the power of data to change the world.
Apsalar is now part of Singular. Singular enables data-oriented marketers to connect, measure, and optimize siloed marketing data, giving them the most vital insights they need to drive ROI. The unified analytics platform tracks over $7 billion in digital marketing spend to revenue and lifetime value across industries including commerce, travel, gaming, entertainment and on-demand services. Singular customers include companies like Lyft, Yelp, Match Group, Walmart, LinkedIn and Zynga. Singular is backed by General Catalyst, Thomvest Ventures, Method Capital, Translink Capital, DCM and Telstra Ventures. For more information, visit https://www.singular.net/ or email press@singular.net.
SkySpark by SkyFoundry is a revolutionary new technology for transforming smart device data into business solutions.
Narrative Science creates software that writes stories from data to drive understanding and results. Powered by artificial intelligence, its technology automatically turns data into easy-to-understand reports, transforms statistics into stories, and converts numbers into knowledge. The company has two data storytelling products, Quill and Lexio which aim to help businesses understand their data and the story behind it. The Lexio integrates with many data sources companies use daily, including Salesforce, Google Analytics, Marketo, and many others, to provide actionable insights for those with limited data analytics abilities. The Quill is an intelligent automation platform that allows enterprise organizations to change how they do internal and external reporting by using natural language generation. Narrative Science was founded in 2010 and is headquartered in Chicago, Illinois, United States.
cVidya is a leading supplier of Big Data Analytics solutions for communications and digital service providers. cVidya provides operators with a complete solution, encompassing a Big Data technology platform and analytical applications designed to optimize profits and support operational and strategic decisions. cVidya’s Business Protection offering, which includes Revenue Assurance and Fraud Management solutions, enables operators to quickly identify risks and prevent revenue loss. cVidya’s Business Growth offering, which encompasses Marketing Analytics and Data Monetization solutions, enables operators to optimize their base management activities and leverage new opportunities to monetize data through 3rd parties.
cVidya is a leading supplier of Big Data Analytics solutions for communications and digital service providers. cVidya provides operators with a complete solution, encompassing a Big Data technology platform and analytical applications designed to optimize profits and support operational and strategic decisions. cVidya’s Business Protection offering, which includes Revenue Assurance and Fraud Management solutions, enables operators to quickly identify risks and prevent revenue loss. cVidya’s Business Growth offering, which encompasses Marketing Analytics and Data Monetization solutions, enables operators to optimize their base management activities and leverage new opportunities to monetize data through 3rd parties.
DecisionPoint® Software provides financial performance management software to help companies consistently report, monitor and analyze the financial results of operational activities across the enterprise. Companies use DecisionPoint to automate their financial and management reporting, integrate and manage both summary and detail information from source system to reporting interface, and serve the needs of all classes of analytic users. Customers such as British Telecom, Sony, Quantum, PGA and Imation have selected DecisionPoint because it delivers unified visibility into financial performance with a time-to-value that is unmatched in the industry. Founded in 1996, DecisionPoint is based in San Mateo, California.
ProfitLogic engages in the development and marketing of retail profit optimization software solutions. It offers retail profit optimization, price optimization, and inventory planning software solutions for all retail verticals, which include assortment and allocation, pricing, in-season inventory management, promotions and marketing, and performance assessment and management solutions. The company provides applications to help retailers make profitable allocation, planning, and pricing decisions; and a marketer of profit optimizations systems. ProfitLogic, Inc. was formerly known as Technology Strategy, Inc. (TSI). The company was founded in 1983 and is based in Cambridge, Massachusetts.
SenSage offers patented event data warehouse solutions that provide actionable results from massive amounts of log and event data. More than 400 customers have deployed SenSage solutions to reduce security, fraud and compliance risks at a fraction of the cost of traditional data warehouses and log management solutions.
ProfitLogic engages in the development and marketing of retail profit optimization software solutions. It offers retail profit optimization, price optimization, and inventory planning software solutions for all retail verticals, which include assortment and allocation, pricing, in-season inventory management, promotions and marketing, and performance assessment and management solutions. The company provides applications to help retailers make profitable allocation, planning, and pricing decisions; and a marketer of profit optimizations systems. ProfitLogic, Inc. was formerly known as Technology Strategy, Inc. (TSI). The company was founded in 1983 and is based in Cambridge, Massachusetts.