Ruby Receptionists

Pure Chat Inc. is a Scottsdale, Arizona-based company that offers live chat software designed to enhance sales and customer satisfaction for small businesses. Founded in 2012, the software allows users to communicate with multiple website visitors simultaneously, improving conversion rates without the need for lengthy phone calls. Its features include customizable animations, text, and language services, as well as the ability to integrate images into chats. Pure Chat provides real-time visitor tracking, enabling users to monitor website activity and initiate conversations with potential leads directly from their desktop or mobile devices. As of October 2020, Pure Chat operates as a subsidiary of Ruby Receptionists, Inc.

ProfessionalChats is an online chat service designed specifically for professionals and institutions, offering a managed platform that enhances communication and lead generation. The company provides live personalized chat software, which includes a 24/7 live call connect service. This feature allows chat specialists to facilitate warm phone transfers to clients' businesses, enabling law firms and similar organizations to qualify leads or schedule consultations directly. Additionally, ProfessionalChats employs trained chat specialists who are certified in spelling and grammar, ensuring high-quality interactions. The platform integrates website chat solutions for various sectors, including residential service companies, dental practices, and chiropractic offices, helping these businesses increase their leads and improve employee recruitment efforts.