Smooch

Smooch Technologies, established in 2015 and headquartered in Montreal, Canada, specializes in developing a cloud-based messaging platform. This platform facilitates businesses, ranging from startups to enterprises, to engage with customers across various channels such as messaging apps, SMS, websites, and mobile apps. Key features include cross-channel messaging, live web messaging, in-app messaging, social messaging, programmable SMS, rich messaging, messaging developer API, chatbot connectors, and integrations. As of May 14, 2019, Smooch operates as a subsidiary of Zendesk, Inc.