DCM Ventures

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Jackpocket, Inc. is a New York-based company founded in 2013 that operates a mobile application enabling users to buy official state lottery tickets conveniently. The app, available on iOS and Android devices, serves as a licensed third-party lottery courier, allowing players to order tickets for their preferred games, check results, participate in lottery pools to increase their chances of winning, and receive alerts for any winnings. The platform promotes a secure and responsible approach to lottery participation, having facilitated over $450 million in lottery prizes, including a record-breaking $9.4 million win in New Jersey. Jackpocket operates in numerous states, including Arizona, New York, and Texas, with plans to expand into more markets.

Jackpocket, Inc. is a New York-based company founded in 2013 that operates a mobile application enabling users to buy official state lottery tickets conveniently. The app, available on iOS and Android devices, serves as a licensed third-party lottery courier, allowing players to order tickets for their preferred games, check results, participate in lottery pools to increase their chances of winning, and receive alerts for any winnings. The platform promotes a secure and responsible approach to lottery participation, having facilitated over $450 million in lottery prizes, including a record-breaking $9.4 million win in New Jersey. Jackpocket operates in numerous states, including Arizona, New York, and Texas, with plans to expand into more markets.

Moretickets is an online ticketing company based in Shanghai that offers a platform for purchasing first-hand performance tickets. The company employs a multi-channel ticket bidding mechanism that eliminates intermediaries, allowing users to access strictly audited tickets at discounted prices. Moretickets provides detailed information about various performances, enabling customers to make informed purchasing decisions while securing tickets at more affordable rates.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Ferris Wheel Ticketing, formerly known as Niumowang Ticketing, is an online ticket sales platform. Founded in 2015, Ferris Wheel Ticketing service is similar to San Francisco-based StubHub, providing services to buyers and sellers of tickets for concerts, operas, dramas, musicals, dance and ballet shows and exhibitions. The platform currently facilitates around 60,000 ticket sales per month with a transaction value of RMB30 million (US$4 million). It also provides discount tickets and seat reservation services.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Ferris Wheel Ticketing, formerly known as Niumowang Ticketing, is an online ticket sales platform. Founded in 2015, Ferris Wheel Ticketing service is similar to San Francisco-based StubHub, providing services to buyers and sellers of tickets for concerts, operas, dramas, musicals, dance and ballet shows and exhibitions. The platform currently facilitates around 60,000 ticket sales per month with a transaction value of RMB30 million (US$4 million). It also provides discount tickets and seat reservation services.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Mioji Travel is a technology-driven company that leverages big data and artificial intelligence to streamline the travel planning process. The company has developed an application that allows users to create personalized travel itineraries with a single click. By collecting and structuring data from millions of travel-related websites in various languages, Mioji has built a comprehensive database that facilitates semantic understanding of travel preferences. Its offerings include flights, hotels, car rentals, and tickets for concerts and sporting events, enabling travelers to customize their trips efficiently and according to their individual desires.

Tuniu Corporation is a China-based online leisure travel company that offers a wide selection of packaged tours, including organized and self-guided itineraries, along with travel-related services for leisure travelers. Its offerings cover tickets to attractions, visa applications, accommodations, insurance, car rental, and hotel bookings, plus air, train, and bus tickets and advertising services to tourism boards and bureaus. The company serves customers through its online platform and mobile apps, a primary call center in Nanjing and regional centers in Suqian, and various offline retail locations in China. Founded in 2006 and headquartered in Nanjing, it positions itself as a one-stop platform for Chinese consumers seeking leisure travel products and services, combining digital channels with an offline service network.

Huodongxing.com, launched in June 2012 by Beijing Aike Creative Information Technology Co., Ltd., is a comprehensive platform specializing in event registration and online ticket sales. The platform facilitates various aspects of event management, including organization, promotion, ticket purchasing, and on-site registration. In October 2013, Huodongxing.com underwent a revision and optimization, enhancing its features to better serve event organizers. By providing a streamlined solution for planning and promoting events, Huodongxing.com enables organizers to efficiently manage their events and reach a broader audience.

Accupass is a leading online ticketing platform in Asia, facilitating the sale of tickets for a wide range of activities, conferences, and events. The company offers cloud-based ticketing services that allow event organizers to publish events, design registration forms, and manage attendee numbers efficiently. Its platform supports a seamless registration process, encompassing everything from event promotion and ticket sales to payment processing and e-ticket issuance. Accupass handles over 10,000 activities annually, providing comprehensive online services that enhance both the registration experience for participants and the management capabilities for event organizers. By integrating online and offline event services, Accupass aims to improve the overall quality of event experiences for both consumers and organizers.

Tuniu Corporation is a China-based online leisure travel company that offers a wide selection of packaged tours, including organized and self-guided itineraries, along with travel-related services for leisure travelers. Its offerings cover tickets to attractions, visa applications, accommodations, insurance, car rental, and hotel bookings, plus air, train, and bus tickets and advertising services to tourism boards and bureaus. The company serves customers through its online platform and mobile apps, a primary call center in Nanjing and regional centers in Suqian, and various offline retail locations in China. Founded in 2006 and headquartered in Nanjing, it positions itself as a one-stop platform for Chinese consumers seeking leisure travel products and services, combining digital channels with an offline service network.

Accupass is a leading online ticketing platform in Asia, facilitating the sale of tickets for a wide range of activities, conferences, and events. The company offers cloud-based ticketing services that allow event organizers to publish events, design registration forms, and manage attendee numbers efficiently. Its platform supports a seamless registration process, encompassing everything from event promotion and ticket sales to payment processing and e-ticket issuance. Accupass handles over 10,000 activities annually, providing comprehensive online services that enhance both the registration experience for participants and the management capabilities for event organizers. By integrating online and offline event services, Accupass aims to improve the overall quality of event experiences for both consumers and organizers.

Tuniu Corporation is a China-based online leisure travel company that offers a wide selection of packaged tours, including organized and self-guided itineraries, along with travel-related services for leisure travelers. Its offerings cover tickets to attractions, visa applications, accommodations, insurance, car rental, and hotel bookings, plus air, train, and bus tickets and advertising services to tourism boards and bureaus. The company serves customers through its online platform and mobile apps, a primary call center in Nanjing and regional centers in Suqian, and various offline retail locations in China. Founded in 2006 and headquartered in Nanjing, it positions itself as a one-stop platform for Chinese consumers seeking leisure travel products and services, combining digital channels with an offline service network.

Huodongxing.com, launched in June 2012 by Beijing Aike Creative Information Technology Co., Ltd., is a comprehensive platform specializing in event registration and online ticket sales. The platform facilitates various aspects of event management, including organization, promotion, ticket purchasing, and on-site registration. In October 2013, Huodongxing.com underwent a revision and optimization, enhancing its features to better serve event organizers. By providing a streamlined solution for planning and promoting events, Huodongxing.com enables organizers to efficiently manage their events and reach a broader audience.

Tuniu Corporation is a China-based online leisure travel company that offers a wide selection of packaged tours, including organized and self-guided itineraries, along with travel-related services for leisure travelers. Its offerings cover tickets to attractions, visa applications, accommodations, insurance, car rental, and hotel bookings, plus air, train, and bus tickets and advertising services to tourism boards and bureaus. The company serves customers through its online platform and mobile apps, a primary call center in Nanjing and regional centers in Suqian, and various offline retail locations in China. Founded in 2006 and headquartered in Nanjing, it positions itself as a one-stop platform for Chinese consumers seeking leisure travel products and services, combining digital channels with an offline service network.

eDreams is an independent European online travel agency headquartered in Barcelona, Spain. Founded in March 1999, it provides a wide range of travel-related services, including flights, hotels, vacation packages, train tickets, and car rentals, available in multiple languages such as English, French, Spanish, Italian, Portuguese, and German. With over six million clients having utilized its services, eDreams has established itself as the largest online travel agency in Southern Europe in terms of sales. In addition to its core travel offerings, eDreams also engages in online marketing and advertising services, enhancing its presence in the competitive travel market.