DCM Ventures

DCM Ventures is a venture capital firm founded in 1996 and based in Menlo Park, California, with additional offices in Silicon Valley, Beijing, and Tokyo. It pursues investments across consumer, enterprise, health tech, fintech, and deep tech sectors, and supports portfolio companies with hands-on operational guidance and access to a global network of business and financial resources. The firm seeks long-term partnerships with entrepreneurs to help build technology-enabled companies that reshape how institutions and individuals use and live with technology. Drawing on decades of investing and operating experience, DCM Ventures combines capital with strategic guidance to help portfolio companies scale in the United States, China, and Japan.

Ibrahim AlSuwaidi

Investor

Nan Bai

Principal

David Chao

Co-Founder and General Partner

Kenichiro Hara

Principal

Osuke Honda

General Partner

Past deals in VoIP

UJET

Series D in 2024
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Honeycomb

Seed Round in 2021
Honeycomb is a company that develops an audio recording application aimed at helping families capture and preserve the life stories of their aging loved ones. The application creates a private family channel, functioning like a podcast, where these stories can be stored and accessed later. Family members can easily record conversations by merging them into existing calls or by using a designated phone number, allowing for a seamless audio capture from all participants. This technology not only enables families to save and share memories but also provides a nostalgic experience for users who wish to connect with their personal histories. Honeycomb is headquartered in Palo Alto, California.

UJET

Series C in 2020
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET

Series B in 2018
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET

Series A in 2017
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

UJET

Seed Round in 2015
UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Fastmobile

Series B in 2005
Fastmobile is a company that specializes in integrated communications and community solutions aimed at wireless operators, portals, and handset manufacturers. Founded in 2003 and headquartered in Rolling Meadows, Illinois, with additional offices across North America, Europe, China, and South America, Fastmobile provides a range of services designed to enhance communication and information sharing. Its flagship offering, the Fastmobile Experience, allows for the delivery of various applications, including integrated messaging, multimedia content, and social networking, all through a cohesive user interface. Additionally, Fastmobile supports mobile operators by enabling them to mobilize online messaging and content services, thereby facilitating connections across diverse platforms such as voice, instant messaging, SMS, multimedia messaging, and email. The company operates as a subsidiary of Research In Motion Limited.

NextNet Wireless

Series B in 2000
NextNet Wireless is a developer of broadband wireless access systems, specializing in non-line-of-sight (NLOS) technology. The company has created a plug-and-play broadband wireless access system that enables carriers to enhance their wireless networks. Utilizing Orthogonal Frequency Division Multiplexing (OFDM), NextNet's system delivers IP-compatible broadband applications, including voice over IP (VoIP) and video streaming. By focusing on innovative wireless solutions, NextNet Wireless aims to meet the growing demand for reliable and high-speed internet connectivity.

NextNet Wireless

Series A in 1998
NextNet Wireless is a developer of broadband wireless access systems, specializing in non-line-of-sight (NLOS) technology. The company has created a plug-and-play broadband wireless access system that enables carriers to enhance their wireless networks. Utilizing Orthogonal Frequency Division Multiplexing (OFDM), NextNet's system delivers IP-compatible broadband applications, including voice over IP (VoIP) and video streaming. By focusing on innovative wireless solutions, NextNet Wireless aims to meet the growing demand for reliable and high-speed internet connectivity.
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