Alfabeat

Druid S.A. is a technology company based in Bucharest, Romania, specializing in an AI-powered chatbot authoring platform that enables the creation, configuration, and deployment of natural interactions across various channels, including text and voice. Founded in 2018, Druid's platform is designed for both professional developers and citizen developers, allowing users to build chatbots that can automate a wide range of business processes. The platform features a proprietary Natural Language Understanding engine that accurately interprets user intents and sentiment, along with a Connector Designer that integrates seamlessly with enterprise applications. Druid caters to diverse sectors, including sales, banking, insurance, healthcare, human resources, and customer service, providing ready-made chatbots equipped with conversational skills to enhance operational efficiency.