At City Innovate, we believe that government can be a force for good. Helping governments navigate and address complex technology challenges. We do this through Startup in Residence (STIR), which connects startups with government agencies to develop technology products that solve real civic challenges. During the 16-week program, startups work with government partners to understand a government-identified problem. Through a streamlined procurement process, startups develop solutions for government agencies with a expedited pathway to implementation. STIR is currently accepting applications for the next program commencing January 28, 2019. Apply by Nov 14 to one of 80+ govtech challenges and work collaboratively with government at StartupinResidence.org.
OneSignal, Inc. is a company that specializes in providing push notification solutions for mobile and web applications. Established in 2011 and based in San Mateo, California, the company offers a platform that allows developers to easily integrate personalized push notifications into their applications. Utilizing machine learning, OneSignal's platform optimizes the timing of communications and tailors messages to specific audiences based on performance data. This enables clients to effectively engage users through targeted mobile and web push notifications across various platforms, enhancing customer interaction and retention.
Noodle.ai develops enterprise artificial intelligence solutions that facilitate collaboration among business executives, process experts, and advanced AI technologies. Founded in 2016 and headquartered in San Francisco, California, with offices in Palo Alto and Bengaluru, the company focuses on addressing complex business challenges through its innovative offerings. Noodle.ai's solutions aim to optimize business processes and enhance operational efficiency across customer, product, and enterprise operations. Additionally, the company provides advisory services that include data value assessment, internal skills development, and architectural guidance to support organizations in maximizing their AI capabilities.
Fairmarkit is an intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Leveraged by innovative procurement departments across a number of industries, such as Univision, ServiceNow, and the MBTA, Fairmarkit aims to revolutionize the way organizations make purchases.
Loris helps the world’s fastest-growing companies create long-standing customer relationships by empowering them to have better conversations with their customers.
We optimize lessons learned from the crisis space to enable companies to handle hard customer conversations with empathy. Our real-time agent coaching software uses machine learning to help enterprise care teams make customers happier and brands stand out in the crowd.
Loris is headquartered in New York City and also has an office in Tel Aviv, Israel.
Harness, Inc. is a technology company that offers a Continuous Delivery-as-a-Service platform designed to simplify the process of deploying code from artifact to production. Founded in 2015 and based in San Francisco, California, Harness utilizes machine learning to automate the continuous delivery process, thereby enhancing efficiency and security for engineering and DevOps teams. Its platform features a variety of tools including a pipeline builder, workflow wizard, continuous verification, automated rollback, secrets management, audit trails, and real-time delivery analytics. This comprehensive approach aims to streamline application releases while providing robust protection against deployment failures.
BigID, Inc. is a software company focused on personal data protection and privacy compliance. Founded in 2015 and headquartered in New York, with additional offices in Tel Aviv and London, BigID offers a platform that employs advanced machine learning and identity intelligence to help organizations protect and manage customer data. The company's solutions enable enterprises to discover and inventory personal information across diverse data types, automate access rights fulfillment, map data flows, and comply with privacy regulations such as the GDPR and CCPA. By providing tools for data minimization, consent management, and risk assessment, BigID aims to enhance data privacy practices and reduce breach risks for businesses operating at scale.
Private Equity Round in 2021
Genesys Telecommunications Laboratories, Inc. specializes in providing cloud and on-premises customer experience and contact center solutions. The company’s platform allows enterprises to manage and enhance multimodal omnichannel interactions, facilitating both virtual and traditional call center operations. Its offerings include SIP communications for telephony and management systems, an interactive voice response platform integrating self-service and agent-assisted transactions, and a workforce optimization solution that encompasses management, analytics, and customer feedback. Genesys also leverages artificial intelligence and automation through its forecasting and scheduling services to improve employee productivity. The company's services are utilized by various industries, including banking, healthcare, retail, and telecommunications, to create personalized customer experiences. Founded in 1990 and headquartered in Daly City, California, Genesys maintains a strategic partnership with Infosys and serves over 11,000 organizations across more than 100 countries.
Benedict College, located in Columbia, South Carolina, is a historically black college (HBCU) established in 1870. It offers a diverse range of academic programs across more than 25 majors, including business, education, health, arts, sciences, and a notable physics program, which has received high rankings among African American colleges. The college fosters a close-knit community, housing most students on campus and promoting an environment conducive to academic and personal success. The Benedict College Debate Team has achieved significant recognition, winning first place at various conferences for three consecutive years. To support student achievement, the college provides comprehensive services, including tutoring, internships, and vocational rehabilitation, alongside financial assistance in the form of grants, scholarships, loans, and work-study opportunities. These resources aim to ensure that students, regardless of financial background, can pursue their educational goals successfully.
SafeBreach Inc. is a cybersecurity company that specializes in breach and attack simulation, providing organizations with tools to enhance their security posture. Founded in 2014 and based in Sunnyvale, California, with an additional location in Tel Aviv, Israel, SafeBreach offers a comprehensive platform that simulates hacker techniques to identify vulnerabilities within a network. Its platform utilizes an extensive Hacker's Playbook, which includes real-world breach methods, to proactively predict potential attacks and validate existing security controls. By integrating with various security information and event management systems and other cybersecurity tools, SafeBreach enables continuous visibility into security issues, allowing businesses to detect and remediate potential breaches before they can be exploited by actual attackers. The company is supported by notable investors, including Sequoia Capital and Deutsche Telekom Capital.
ThreeKit Inc. designs and develops three dimensional (3D) product configuration and visualization platform that offers interactive product solutions and user-selected customization options. It offers interactive 3D solutions, photorealistic 2D solutions, augmented reality and virtual reality solutions, visual configuration solution that provides interactive visualization of product catalog, and digital asset management solutions which control digital assets through platform. The company was founded in 2005 and is based in Chicago, Illinois.
CareAR is an augmented reality support platform enabling service management teams to provide real-time access to expertise for their customers, employees, and field workers.
Mapwize is an indoor mapping platform founded in 2014 by Mederic Morel and Mathieu Gerard, operating from Lille, Nord-Pas-de-Calais. The platform enhances the visitor experience by providing precise navigation within buildings, allowing users to find resources and compute routes across multiple floors. It features a search engine that assists in locating various resources and a direction engine that calculates optimal routes to destinations. Additionally, Mapwize supports customized maps and ensures restricted access to sensitive information based on user roles, making it a versatile tool for integrating indoor mapping into projects and digitalizing existing floorplans.
Swarm64 is a Norwegian company founded in 2013, specializing in accelerators for relational databases to facilitate real-time analytics on high-velocity data. The company operates in Berlin, Germany, and is supported by prominent venture investors from Norway and Germany. Swarm64's technology leverages micro-server architecture and FPGA acceleration to enhance database performance, allowing for the execution of Online Analytical Processing (OLAP) and Online Transaction Processing (OLTP) workloads simultaneously. This approach simplifies the complexities associated with Extract, Transform, Load (ETL) processes, enabling organizations to derive value from big data while maintaining transaction safety. By utilizing SQL for big data analysis, Swarm64 empowers businesses to achieve in-memory database performance at a competitive cost.
Uptycs, Inc. develops a security analytics platform designed to monitor and diagnose infrastructure issues for various customers, including those in software as a service, enterprise, and data center sectors. The Uptycs platform integrates osquery, an open-source universal agent, with advanced security analytics to provide comprehensive solutions for fleet visibility, intrusion detection, vulnerability management, and compliance. It offers key functionalities such as endpoint detection and response, file integrity management, incident investigation, and user-driven security, targeting IT administrators, compliance officers, and incident response teams. Founded in 2016 and based in Waltham, Massachusetts, Uptycs supports a wide range of environments, including Linux, macOS, Windows, containers, and cloud workloads.
LightStep, Inc. specializes in application performance management (APM) software solutions, enabling organizations to monitor and manage the performance of their production systems. Founded in 2013 and headquartered in San Francisco, California, the company provides tools that analyze 100% of unsampled transaction data from large-scale distributed software, creating complete end-to-end traces and comprehensive metrics. This platform facilitates a real-time understanding of system behavior and interactions across organizational boundaries, which aids in accelerating root cause analysis and reducing resolution times. LightStep's offerings include support for SAML and options for on-premises or in-VPC data collection, built on open standards to ensure flexibility and scalability for its users. The company is backed by prominent investors, including Sequoia, Redpoint, and Altimeter.
AppOmni Inc. is a company that specializes in providing a cloud suite platform designed to enhance the security and management of software as a service (SaaS) applications for enterprises. Established in 2018 and headquartered in San Bruno, California, with an additional office in Carbondale, Colorado, AppOmni offers a comprehensive security and management platform that conducts in-depth analyses of APIs, security controls, and configuration settings. This platform helps organizations identify and address risky configurations, improper access controls, and potential data exposures. By delivering a user-friendly dashboard, AppOmni grants customers visibility into the current state of their cloud applications, highlights deviations from intended configurations, and allows for verification of application security and functionality. The platform serves as a critical tool for Security, Compliance, and IT teams, enabling proactive posture monitoring and effective compliance management across all phases of a mature SaaS Security Posture Management program.
Intellibot is an artificial intelligence company that specializes in robotic process automation (RPA) solutions tailored for modern enterprises. Its proprietary platform incorporates advanced features such as machine learning, natural language processing, and computer vision, allowing organizations to develop their own software robots that efficiently manage everyday business processes. Intellibot's technology enhances operational efficiency by improving search capabilities and enabling natural language queries across various channels, including on-site, voice, and chatbots. The platform also includes entity extraction functionalities that classify text elements, minimizing the need for human intervention. With a focus on security and scalability, Intellibot aims to streamline automation adoption for businesses, ultimately transforming their digital workforce and driving significant improvements in process management.
Element AI Inc. provides artificial intelligence solutions (AI) for organizations to identify opportunities to use artificial intelligence and machine learning and build AI solutions. It operates an AI as a Service (AIaaS) platform that enables businesses to launch and incubate AI solutions in partnership with large corporations. The company also operates a research and development laboratory that conducts research to deploy AI in computing infrastructure. It provides its products to insurance, banking and capital markets, manufacturing, logistics, retail, and consumer packaged goods industries. Element AI Inc. was founded in 2016 and is headquartered in Montreal, Canada with an additional office in Toronto, Canada.
Split Software is a feature delivery platform that builds better software for engineering teams to build impactful products. Its feature delivery platform pairs the speed and reliability of feature flags with data to measure the impact of every feature. Engineering teams at Twilio, Salesforce, and WePay use Split to reduce software development cycle time, mitigate release risk, and create a data-driven culture to maximize impact.
Founded in 2015, Split is based in Redwood City, California with offices in Boston and Argentina. It is backed by Lightspeed Venture Partners, Accel Partners, and Harmony Partners.
MariaDB Corporation Ab develops and delivers an open source relational database designed for database administrators and application developers. The company offers MariaDB Enterprise, an enterprise-grade database solution that includes features such as backup and recovery, support, and monitoring. This subscription-based service supports organizations using MariaDB and MySQL in production environments. In addition to its core offerings, MariaDB provides a variety of services including architecture planning, database migration, performance tuning, and training. The company has a significant presence in the cloud, operating in major public clouds and Linux distributions, and serves a diverse range of clients, including many Fortune 500 companies. Founded in 2010 and headquartered in Espoo, Finland, with additional offices in California, MariaDB is supported by the MariaDB Foundation, which promotes continuity and collaboration in the MariaDB ecosystem.
Sweagle is a configuration data management company based in Kampenhout, Belgium, that specializes in the management, security, and validation of configuration data files across enterprise application environments. The company emphasizes the importance of proper governance of configuration data, which it views as crucial for the operational success of organizations. Sweagle's SaaS-based platform consolidates configuration data, transforming it into validated and actionable information that enables enterprises to effectively manage and govern their application configurations. By automating processes, Sweagle allows DevOps teams to concentrate on delivering value to the business rather than being bogged down by configuration management tasks. The company serves over 100 tenants and more than 80 customer environments globally, catering to various industries, including banking, telecommunications, and e-commerce. Since July 2020, Sweagle has operated as a subsidiary of ServiceNow, Inc.
Clear Skye Inc. specializes in security and compliance solutions for organizations, focusing on Identity and Access Governance (IAG). Established in 2015 and based in Emeryville, California, the company offers tools such as its Identity Lifecycle Management (ILM) solution, which manages the lifecycle of accounts and security groups with features like documented approvals, accountability, and comprehensive dashboard views. Additionally, Clear Skye provides Edge Encryption, an application designed to encrypt data prior to transmission over the Internet. Through its offerings, Clear Skye facilitates employee lifecycle automation, access requests, access certifications, and integrates governance with business processes to address the complexities of modern application environments.
Passage AI, Inc. specializes in creating artificial intelligence-driven conversational interfaces that enable businesses to develop and deploy chatbots across various platforms, including messaging services, voice interfaces, and websites. Founded in 2016 and based in Mountain View, California, with additional offices in Pune, Hubert, Hamburg, and Tokyo, the company offers tools for planning, building, and managing bots, allowing for the integration of intents, webhooks, decision trees, and knowledge bases. Its platform supports real-time analytics and facilitates customer interactions across multiple channels, enhancing customer service, marketing, retail, IT automation, HR automation, and virtual assistance. As of early 2020, Passage AI operates as a subsidiary of ServiceNow, Inc.
Loom Systems’ patent-pending AIOps solution predicts and solves IT incidents in enterprises undergoing a digital transformation or cloud migration. It predicts IT issues before they impact customers and enrich alerts with insights and resolutions in plain English. This not only keeps operations running smoothly and improves business productivity, but also alleviates the tedium of reading logs and frees up time for operations to concentrate on higher-value IT tasks.
Loom Systems was founded in 2015 and is based in San Francisco, California.
VNDLY, Inc. is a company that specializes in developing a cloud-based vendor management platform aimed at managing the non-employee workforce of organizations. Founded in 2017 and based in Mason, Ohio, VNDLY's platform facilitates the entire engagement lifecycle of non-employees, encompassing talent acquisition, training, payment, and offboarding. It features four key modules: contingent workforce management, statement of work management, independent contractor compliance, and total talent acquisition. The platform streamlines the sourcing and acquisition processes from various channels, including staffing agencies and job boards, enabling businesses to enhance their return on investment, hire quality talent, and automate workflows from job requisition to closure. VNDLY primarily serves Fortune 500 companies, managed service providers, and vendors, providing comprehensive solutions that simplify implementation and management of external workforces.
Fairchild Resiliency Systems specializes in advancing business continuity and disaster recovery through innovative software and consulting solutions. The company focuses on helping organizations effectively manage risks, ranging from natural disasters to cybersecurity threats. Fairchild aims to enhance the efficiency and effectiveness of clients' responses to crises, driven by a commitment to exceptional customer service. By continuously challenging conventional approaches, Fairchild adapts its products and services to address the evolving challenges faced by clients, ultimately empowering them to achieve greater levels of performance and resilience.
Nuvolo Technologies Corporation offers a cloud-based enterprise asset management platform built on the ServiceNow framework. Established in 2013 and headquartered in Paramus, New Jersey, with additional offices in London, Bulgaria, and India, Nuvolo specializes in life-cycle management solutions for assets in clinics, laboratories, facilities, and manufacturing sectors. The company provides a comprehensive suite of services that includes implementation, support, tracking, reporting, and analytics, aimed at enhancing the user experience for mobile and remote workforces. Known for its commitment to innovation and customer service, Nuvolo has formed strategic partnerships with major firms such as Atos, KPMG, and Unisys to further its mission of becoming a leader in cloud-based enterprise asset management.
VividCharts offers a way to deliver extremely high-quality reports, dashboards, and presentations directly in ServiceNow.
VividCharts is a ServiceNow Technology Partner with its data presentation platform available in the ServiceNow Store. VividCharts is built entirely on top of ServiceNow which means that anyone can start creating things like slide decks and infographics without pulling data out of your ServiceNow instance. Best part? You don't have to manually update their data for periodic presentations.
The company was founded in 2018 and based in Lexington, Kentucky.
Appsee, founded in 2012 and based in Tel Aviv, offers a software-as-a-service (SaaS) platform designed for application analytics. The platform assists companies in enhancing customer and user experiences within their mobile applications by automatically measuring user experience and providing detailed insights into user behavior. Appsee serves a diverse range of industries, including travel, news, gaming, and real estate, empowering clients to optimize their mobile applications and improve overall business performance.
Harness, Inc. is a technology company that offers a Continuous Delivery-as-a-Service platform designed to simplify the process of deploying code from artifact to production. Founded in 2015 and based in San Francisco, California, Harness utilizes machine learning to automate the continuous delivery process, thereby enhancing efficiency and security for engineering and DevOps teams. Its platform features a variety of tools including a pipeline builder, workflow wizard, continuous verification, automated rollback, secrets management, audit trails, and real-time delivery analytics. This comprehensive approach aims to streamline application releases while providing robust protection against deployment failures.
Skymind Inc. is a business intelligence and enterprise software company based in San Francisco, California, founded in 2014. The company specializes in developing solutions that classify, cluster, and predict outcomes across various data types, including text, images, video, time series, and sound, to identify patterns that can influence business decisions. Skymind is known for its open-source deep-learning framework, Deeplearning4j, which is designed for use in production environments, and ND4J, a scientific computing library optimized for performance and minimal memory usage. In addition to its core offerings, Skymind's technologies enable businesses to leverage advanced analytics and machine learning to enhance their operational efficiency and decision-making processes.
Skymind Inc. is a business intelligence and enterprise software company based in San Francisco, California, founded in 2014. The company specializes in developing solutions that classify, cluster, and predict outcomes across various data types, including text, images, video, time series, and sound, to identify patterns that can influence business decisions. Skymind is known for its open-source deep-learning framework, Deeplearning4j, which is designed for use in production environments, and ND4J, a scientific computing library optimized for performance and minimal memory usage. In addition to its core offerings, Skymind's technologies enable businesses to leverage advanced analytics and machine learning to enhance their operational efficiency and decision-making processes.
Workato, Inc. is a provider of a cloud automation and integration platform designed to streamline workflow automation across various applications for enterprises. Founded in 2013 and headquartered in Cupertino, California, Workato enables business and IT teams to create and implement integrations and automate complex workflows efficiently. The platform features adaptive transformation, responsive integrations, and user-friendly tools that allow for automation with minimal coding. Workato enhances sales efficiency through automated customer intelligence, opportunity data population, and streamlined order fulfillment, while also improving customer service by leveraging artificial intelligence for support and feedback management. Additionally, it optimizes financial processes by automating billing and payment tasks. Workato supports targeted marketing efforts with real-time data synchronization and lead enrichment, and it facilitates business operations by breaking down application silos for improved project management and onboarding processes. The platform's advanced capabilities, including machine learning and patented technology, allow for rapid integration and operationalization of artificial intelligence while ensuring security and governance.
FriendlyData, Inc. develops natural language interface for databases. Its solution enables users to acquire customers with human language interface; build applications with API; and make human-like interaction with business data platforms, such as sales or ERP/CRM. The company’s solution translates the human language into SQL query to database and returns data in JSON format. The company was incorporated in 2016 and is based in San Francisco, California. As of October 23, 2018, FriendlyData, Inc. operates as a subsidiary of ServiceNow, Inc.
MariaDB Corporation Ab develops and delivers an open source relational database designed for database administrators and application developers. The company offers MariaDB Enterprise, an enterprise-grade database solution that includes features such as backup and recovery, support, and monitoring. This subscription-based service supports organizations using MariaDB and MySQL in production environments. In addition to its core offerings, MariaDB provides a variety of services including architecture planning, database migration, performance tuning, and training. The company has a significant presence in the cloud, operating in major public clouds and Linux distributions, and serves a diverse range of clients, including many Fortune 500 companies. Founded in 2010 and headquartered in Espoo, Finland, with additional offices in California, MariaDB is supported by the MariaDB Foundation, which promotes continuity and collaboration in the MariaDB ecosystem.
Parlo, Inc. is a developer of artificial intelligence and natural language understanding solutions aimed at enhancing workforce automation for enterprises. Founded in 2003 and based in Sunnyvale, California, Parlo specializes in creating intelligent bots for various business functions, including IT help desk support, human resources, and customer service. Their innovative platform features a unique natural language understanding engine that learns from interactions, allowing the bots to comprehend complex requests and respond in a manner tailored to the specific business context. This technology enables organizations to streamline operations, improve customer satisfaction, and reduce the time and resources spent on routine tasks. Parlo operates as a subsidiary of ServiceNow, Inc. as of mid-2018.
VendorHawk Inc. is a Seattle-based company that specializes in a cloud-based application designed to help organizations optimize their Software as a Service (SaaS) spending and vendor management. The application centralizes cost implications, enabling users to make informed decisions regarding their software vendors and application utilization. VendorHawk also offers consulting services aimed at identifying wasteful spending and providing actionable recommendations for cost optimization. Incorporated in 2016, VendorHawk operates as a subsidiary of ServiceNow, Inc.
Baffle, Inc. specializes in data encryption software designed to secure sensitive information in cloud environments and throughout the analytics pipeline. Founded in 2015 and based in Santa Clara, California, the company provides a range of solutions, including advanced data protection, application tier security, and virtualized key management. Baffle's Data Protection Service enables organizations to de-identify data without altering applications, facilitating the secure transfer of data to the cloud for privacy-preserving analytics in artificial intelligence and machine learning. This capability allows businesses to enhance their data utilization while maintaining compliance and safeguarding user privacy.
SkyGiraffe, Inc. is a developer of an enterprise mobility platform that allows businesses to access their line-of-business applications and enterprise data from any device. Founded in 2012 and based in San Mateo, California, the platform enables the creation and deployment of mobile applications without the need for coding, facilitating immediate access to real-time data and business processes for employees on iOS, Android, and Web. SkyGiraffe emphasizes security with enterprise-grade measures and user-based app permissions, ensuring that company data remains protected. The platform supports industries such as logistics, retail, manufacturing, healthcare, energy, hospitality, pharmaceuticals, telecommunications, real estate, and finance. The company also aims to reduce maintenance costs while meeting the unique needs of the workforce through customized mobile solutions.
Telepathy specializes in web design and development, offering a range of services that include strategic web consulting, user interface and user experience design, web application development, and custom WordPress development. The company also creates tools like SlideDeck 2, which enhances website engagement by providing dynamic content sliders. Founded in 2001 and based in San Diego with an additional office in San Francisco, Telepathy aims to improve web design through its Objectives-Based Design Process, which focuses on aligning design strategies with business goals and validating outcomes. As of 2017, Telepathy operates as a subsidiary of ServiceNow, Inc.
Nuvolo Technologies Corporation offers a cloud-based enterprise asset management platform built on the ServiceNow framework. Established in 2013 and headquartered in Paramus, New Jersey, with additional offices in London, Bulgaria, and India, Nuvolo specializes in life-cycle management solutions for assets in clinics, laboratories, facilities, and manufacturing sectors. The company provides a comprehensive suite of services that includes implementation, support, tracking, reporting, and analytics, aimed at enhancing the user experience for mobile and remote workforces. Known for its commitment to innovation and customer service, Nuvolo has formed strategic partnerships with major firms such as Atos, KPMG, and Unisys to further its mission of becoming a leader in cloud-based enterprise asset management.
Qlue Inc. operates a cloud-based conversational platform designed to enhance customer service interactions through messaging channels. Founded in 2014 and based in Palo Alto, California, the company enables brands to foster personal relationships with their consumers by offering innovative and personalized messaging solutions. In May 2017, Qlue was acquired by ServiceNow, Inc., further integrating its customer engagement capabilities into broader enterprise solutions.
BuildOnMe is a product company that harnesses the power of Artificial Intelligence to supercharge cloud applications built on the ServiceNow platform. BuildOnMe is a certified ServiceNow Technology and Services Partner. BuildOnMe products include: BuildOn Claims, a full life-cycle claims processing product built on the ServiceNow platform that is infused with artificial intelligence powered by IBM Watson. BuildOn Bot (Bob), a natural language chatbot built into ServiceNow's IT and HR Service Portals to enable Tier 0 resolution of IT and HR cases. The artificial intelligence behind Bob is powered by IBM Watson. Alec, an artificial intelligence powered solution for handling unstructured data in cases submitted to IT and HR service centers. Alec uses IBM Watson for natural language processing of cases for auto-categorization, language translation, and tone analysis for auto-assignment of urgency and priority.
Founded in 2009, MapAnything is a location services company for your Salesforce data. Its mission is to become the world’s leading business platform for “Where” software.
MapAnything provides a suite of “Where” apps and platform services to drive productivity and planning across multiple use cases.
With more than 1,400 customers globally, ranging in all sizes and industries from small businesses to international enterprises, MapAnything is a Gold Salesforce App Innovation Partner.
It is the recipient of Ventana Research’s 2016 Technology Innovation Award for Location Analytics and has been named a Customer’s Choice – Highly Reviewed App by users of Salesforce.
DxContinuum Inc. specializes in predictive analytics solutions designed for sales representatives, management, and operations. The company's flagship product, DxCSalesSuite, launched in 2013, addresses the predictability challenges faced in sales by continuously forecasting winnable opportunities with a high degree of accuracy. This solution synthesizes both structured and unstructured data from various sources, including accounts, leads, and competitive intelligence, into a single DxCPropensity score that helps classify opportunities as wins or losses. Founded in 2012 by experienced analytics professionals, the company aims to empower business users to access predictive insights without relying on IT or data scientists. By providing these insights within the context of business applications, DxContinuum enhances the ability of sales professionals to prioritize opportunities and drive revenue growth. The company is based in Fremont, California, and operates as a subsidiary of ServiceNow, Inc.
MobiChord, LLC is a software provider specializing in Technology Expense Management solutions, particularly on the ServiceNow Platform. Established in 2013 and based in Salt Lake City, Utah, the company offers both on-premise and subscription-based telecom service management software. Its comprehensive suite of features includes management of wireless telecom expenses, mobile assets, and compliance, along with an end-user self-service portal and carrier integration. MobiChord also provides a range of support services, including mobility managed services, professional consulting, and device logistics. The company caters to various organizations, including enterprises and government institutions, across North America, the Asia Pacific, and Europe. MobiChord has been recognized as one of the fastest-growing companies in its sector, reflecting its commitment to helping clients enhance productivity and gain visibility into their technology management programs.
BrightPoint Security offers an automation and collaboration platform designed to help organizations manage and respond to cyber threats and fraud. Its BrightPoint Sentinel tool addresses the challenge of overwhelming data analysis faced by security and fraud prevention teams by automating the collection, analysis, correlation, and sharing of information on current and emerging threats. This platform enhances operational efficiency, enabling organizations to quickly determine if they have been breached by correlating threat information with network infrastructure data. By facilitating secure and anonymous collaboration, BrightPoint Security ensures that sensitive data remains within the user's controlled environment, allowing for timely incident response while maintaining privacy. The platform leverages STIX/TAXII messaging for information transfer, minimizing discovery and remediation times while providing early warnings of potential cyber threats, ultimately reducing overall risk for businesses.
ITapp Inc. is a software development company based in Santa Clara, California, established in 2012. It specializes in hybrid cloud management solutions that enable organizations to utilize public cloud resources while ensuring data privacy and security. ITapp's flagship product, AppCenter, serves as a cloud services broker, facilitating the delivery of IT services from an enterprise app store across both internal and external clouds. The software significantly enhances productivity in development and quality assurance by providing quick access to environments through a user-friendly interface or APIs. ITapp's solutions are designed to reduce costs and time by up to 80% compared to traditional offerings from larger vendors, while also improving the efficiency of internal infrastructure utilization by at least 50%. In 2016, ITapp became a subsidiary of ServiceNow, Inc.
Nuvolo Technologies Corporation offers a cloud-based enterprise asset management platform built on the ServiceNow framework. Established in 2013 and headquartered in Paramus, New Jersey, with additional offices in London, Bulgaria, and India, Nuvolo specializes in life-cycle management solutions for assets in clinics, laboratories, facilities, and manufacturing sectors. The company provides a comprehensive suite of services that includes implementation, support, tracking, reporting, and analytics, aimed at enhancing the user experience for mobile and remote workforces. Known for its commitment to innovation and customer service, Nuvolo has formed strategic partnerships with major firms such as Atos, KPMG, and Unisys to further its mission of becoming a leader in cloud-based enterprise asset management.
MuleSoft, Inc. is a provider of the Anypoint Platform, a cloud-based application integration solution that enables organizations to connect their applications, data, and devices. Founded in 2006 and headquartered in San Francisco, California, MuleSoft facilitates the creation of application networks through its flexible platform, which utilizes APIs to enable seamless communication between various systems and applications, whether cloud-based or on-premises. The platform allows customers to build reusable components, simplifying the integration process and promoting business agility. MuleSoft has established a strategic alliance with IQVIA and operates as a subsidiary of Salesforce.
Provider of service management for companies. The company specializes in integration and automation of service management, risk management, audit and compliance internal control frameworks.
Neebula develops Service Availability Management software designed to enhance IT performance and availability by automating the mapping of business services. This solution allows organizations to transition from traditional data center monitoring to a focus on managing end-user services, such as customer relationship management and financial transactions. Neebula's technology creates and maintains a real-time map of business services, which includes the underlying infrastructure across physical, virtual, network, and storage components. By offering a unified approach that is significantly faster and more cost-effective than traditional methods, Neebula helps businesses achieve better IT change control, quicker problem resolution, and improved service health monitoring in dynamic data center environments.
Numerify, Inc., a subsidiary of Digital.ai Software, Inc., specializes in providing a cloud-based business intelligence platform tailored for IT organizations. Its System of Intelligence enables these organizations to effectively plan, build, and operate critical systems that support significant commerce activities, exceeding $500 billion. Trusted by numerous leading brands, including 12 Fortune 500 companies, Numerify's platform focuses on offering insights that enhance efficiency and agility while minimizing risks and disruptions. The solution secures operational SaaS applications, addressing aspects related to personnel, policies, and physical assets, thereby facilitating a seamless customer experience.
Mirror42 enables businesses to implement performance management. At Mirror42 we believe that every company, big or small, should be able to measure themselves without having heavy investments in Enterprise Business Intelligence and without ending up in spreadsheet management. Performance management is about communicating and sharing information. The Internet and Software as a Service provide new opportunities for performance management professionals.
ThoughtSpot, Inc. is a business intelligence and analytics platform that specializes in search-driven analytics for enterprises. Founded in 2012 and headquartered in Sunnyvale, California, the company enables users to explore, analyze, and share real-time business data through an intuitive search interface. This platform connects seamlessly with various data sources, including on-premise, cloud, and big data systems, allowing businesses to generate insights quickly and efficiently. ThoughtSpot's AI-driven technology is designed to empower users at all levels to make data-driven decisions, significantly reducing reporting backlogs and facilitating rapid decision-making. The company serves a diverse range of sectors, including retail, healthcare, and financial services, and boasts a global presence with offices in multiple countries. ThoughtSpot's mission is to democratize data analytics, making it accessible to a wide audience of users.