SugarCRM

SugarCRM Inc. provides customer relationship management (CRM) solutions for small businesses and enterprises both in the United States and internationally. Founded in 2004 and headquartered in Cupertino, California, the company offers a range of CRM applications that support sales, marketing, and customer service, catering to various sectors including manufacturing, financial services, and insurance. With a user base exceeding 1.5 million individuals across 120 countries and available in 26 languages, SugarCRM focuses on delivering an innovative, user-friendly platform that enhances customer engagement. The company's solutions incorporate elements of simplicity, mobility, and social interaction, aiming to optimize business processes while providing a personalized experience for users involved in customer relations. SugarCRM operates globally, with offices in key cities and a presence in several European and Latin American countries.

Craig Charlton

CEO

John Donaldson

CFO

Clint Oram

CSO and Co-Founder

8 past transactions

Loaded Technologies

Acquisition in 2020
Loaded Technologies Pty Ltd is a CRM consulting firm based in North Sydney, Australia, founded in 1997. The company specializes in a range of services including CRM implementation and development, integrations, training, audits, and ongoing support. By focusing on enhancing customer engagement and process efficiencies, Loaded Technologies aims to deliver tailored solutions that meet the unique needs of its clients. As of late 2020, the company operates as a subsidiary of SugarCRM Inc., allowing it to leverage additional resources and expertise in the CRM space.

UpCurve Cloud

Acquisition in 2020
UpCurve Cloud is a leading provider of sales and marketing technology, specializing in customer relationship management (CRM) and marketing automation solutions. The company partners with renowned vendors such as SugarCRM, DocuSign, Act-On, GoldMine, and Vonage to deliver transformative services that enhance business operations. By focusing on innovative technology, UpCurve Cloud aims to improve client engagement and streamline processes for businesses seeking to advance their sales and marketing efforts.

Node

Acquisition in 2020
Node, recently acquired by SugarCRM, fuels Sugar's time-aware CX platform to help businesses by automatically forecasting expected outcomes and highlighting previously unforeseen challenges and opportunities. Extending Sugar’s time-aware CX platform, Node’s AI technology adds the most coveted element of time—the future. The combined solution offers wide-ranging capabilities for sales, marketing, and service teams. Node enables users of business applications to see into the future. Powered by Artificial Intuition™ technology, Node is the first turnkey AI-as-a-service platform focused on powering predictable business outcomes, which enterprises can use to quickly and seamlessly build advanced AI into both customer-facing and internal applications without investing years and millions of dollars on risky AI experiments. Applications powered by Node can deliver predictions that enable users to make smarter connections and decisions about how to engage with customers, employees, investors, and partners. Node was founded by Google's youngest employee, Falon Fatemi, and it's renowned technology team includes the Godfather of Search, Louis Monier who created Alta Vista, and Michael Radovancevich former CTO of Taleo and OpenX. Node is backed by Mark Cuban, NEA, Avalon Ventures, and JetBlue Technology Ventures.

Corvana

Acquisition in 2019
Corvana Corporation Inc., founded in 2016 and based in Orlando, Florida, specializes in providing cloud-based software solutions focused on sales analytics. The company offers a range of services that include various metrics related to booking, annual recurring revenue, customer lifetime value, customer acquisition cost, and financial performance. By simplifying the sales analytics process, Corvana aims to enhance decision-making for businesses. As of September 2019, Corvana operates as a subsidiary of SugarCRM Inc.

Salesfusion

Acquisition in 2019
Salesfusion’s mission is to help marketers attract new opportunities, convert them into customers and nurture them into lifetime relationships. With Salesfusion, some of the best marketers today are not only driving quality leads into the sales funnel, they are automating the lead to revenue process. Salesfusion is more than marketing automation, it is the only lead to revenue platform you will ever need. Salesfusion integrates marketing automation software natively with more CRM vendors than any other marketing software package available today.

Collabspot

Acquisition in 2019
Collabspot, founded in 2012 by Jeremi Joslin and a development team in the Philippines, is a sales communication platform that integrates customer relationship management (CRM) tools with Gmail. Incorporated in Singapore in 2013, the company has attracted global customers, primarily in the United States, and has received seed funding from various investors, including Laurent Gasser, who serves as CEO. Collabspot aims to enhance sales productivity by enabling sales teams to manage contacts, prospects, and customers directly within their email inbox. By providing timely cues and easy access to customer data, Collabspot addresses the challenges of CRM adoption, allowing salespeople to engage leads and customers more effectively through email and social networks. The platform supports major CRMs such as Salesforce, SugarCRM, and Highrise, ultimately helping users close deals more efficiently.

Contastic

Acquisition in 2016
Contastic Inc. is a company based in Menlo Park, California, that specializes in a customer relationship management (CRM) system designed to enhance lead nurturing for sales professionals, realtors, freelancers, and consultants. The platform automatically generates personalized emails for users, utilizing data from Gmail and LinkedIn to identify when they last communicated with contacts and to tailor content based on the interests of prospects. This system operates over a secure encrypted channel, ensuring the privacy of user data while providing a daily digest of relevant news to keep users informed. Founded in 1996, Contastic Inc. has been functioning as a subsidiary of SugarCRM Inc. since March 2016.

Stitch

Acquisition in 2015
Stitch is a mobile-first sales productivity platform designed to enhance the efficiency of salespeople. Its primary offering is a mobile email application that enables sales professionals to communicate swiftly and effectively by providing them with essential information and insights at their fingertips. In an increasingly competitive landscape, Stitch emphasizes the importance of being responsive, allowing salespeople to address prospects' inquiries promptly, rather than delaying responses. By focusing on mobile accessibility, Stitch aims to empower sales teams to build stronger customer relationships and close more deals efficiently.
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