Serco is a service company that partners with federal, state, and local governments, as well as commercial clients, primarily in North America, Europe, Asia-Pacific, and the Middle East. Founded in 1988 and headquartered in Reston, Virginia, Serco specializes in delivering public services across various sectors, including healthcare, transportation, and defense. The company operates through four divisions: U.K. & European local and regional government, which focuses on hospital management and defense services; the Americas division, which provides professional and technology services to government entities; the Asia-Pacific segment, offering frontline and citizen services; and the Middle East division, delivering transport and health services. By combining expertise in service delivery with a deep understanding of government needs, Serco addresses complex challenges faced by its clients.
WBB is a provider of program management and consulting services to the U.S. Department of Defense and other federal agencies. WBB’s highly specialized and experienced workforce provides services across the full lifecycle from program development to ongoing support and mission performance.
contextere is an industrial software company focused on human performance. Our intelligent personal agent delivers actionable insights to the last tactical mile.
Anywhere warm hands touch cold steel contextere answers the simple question – Now What? Global 2000 companies capture value through increased productivity and safety while reducing equipment downtime.
BTP Systems, LLC provides satellite communication and radar engineering technical services to the United States defence industry. The company was founded in 2003 and is based in Ludlow, Massachusetts. As of January 26, 2018, BTP Systems, LLC operates as a subsidiary of Serco Inc.
MBS - BPO Business
Acquisition in 2012
MENA Business Services' BPO Business provides business consultancy services.
DMS Maritime Pty Limited is the largest maritime services provider in Australia, specializing in complex maritime projects and support services. The company manages, operates, and maintains over 600 vessels across the Asia-Pacific region, supported by facilities in every major Australian port and a comprehensive technical support network of subcontractors. DMS Maritime offers diverse services that extend beyond Australian waters, catering to commercial, defense, and government agency customers. Its operations encompass a variety of inshore and offshore activities, including oil and gas projects, search and recovery tasks, fleet operations, port services, marine systems, project management, and maritime training services. Through its combination of skilled personnel, assets, and efficient systems, DMS Maritime delivers optimal maritime solutions tailored to meet the needs of its clients.
Vertex Public Sector Ltd
Acquisition in 2012
Vertex Public Sector Limited provides Business Process Outsourcing (BPO) services to UK local and central government. The company provides multi-channel contact centers, shared transactional services, and ICT services.
John Buck International Properties LLC provides integrated real estate and facilities management services in Abu Dhabi, United Arab Emirates. It specializes in commercial real estate development, leasing, and property asset management services. The company offers real estate development services, such as project management, design and construction, project cost assessment and control, and deal structuring and financing; and leasing services, including property marketing and leasing, tenant recruitment and retention, and lease negotiations and administration.
Excelior Pty. Ltd. provides customer contact services. The Company focuses in consulting, customer service, sales, business processing using voice, email, short message system, web chat, instant message, social networks, and face-to-face. Excelior offers services worldwide.
Intelenet Global Services Private Ltd. is a global provider of business process outsourcing services, headquartered in Mumbai, India. Acquired by Dutch Contact Centers B.V., the company specializes in a wide range of services that include contact center management, customer experience management, finance and accounting, and human resource outsourcing. Its offerings encompass customer management, financial modeling, payroll services, and IT-enabled solutions, as well as security and compliance management. Intelenet serves diverse sectors such as banking, finance, healthcare, telecommunications, retail, and logistics, with operations in locations including India, the United Kingdom, the United States, the Philippines, Poland, and Jordan. Founded in 2000, Intelenet combines strong processes and technology to deliver innovative solutions that enhance operational efficiency for its clients.
Serco Listening Company Limited provides outsourced customer communication services in the United Kingdom. Its services and solutions include information, advice, and guidance; customer service and support, technical support, claims administration, membership and subscription management, cross and up-sell programs, and retention and renewal programs; and telesales, lead generation, and appointment setting. It manages various conversations on behalf of clients in automotive, financial services, leisure, media, public services, retail, telecommunications, and travel markets.
SI International specializes in providing information technology and network solutions primarily to the federal government. The company offers a comprehensive range of services, including program management, acquisition support, integrated development that merges commercial-off-the-shelf products with custom software engineering, and information security. By leveraging its technological and industry expertise, SI International aims to deliver effective solutions that support government clients in fulfilling their operational objectives.
InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience in running call centers, database management and back office support services for domestic and international customers, IVG has the necessary resources, investment potential and expertise to be able to successfully set up and manage projects on a global scale.
ER Consultants is a United Kingdom-based business consultancy that focuses on enhancing organizational behavior and management practices. The firm offers a range of services that include board development, organizational change, change management, talent management, and business psychology. Additionally, ER Consultants provides support in organization development, employee reward systems, and diagnostic assessments. Through its comprehensive approach, the company aims to transform organizations by aligning their strategies, structures, and workforce effectively.
RCI Holding is among the leading providers of mission-critical services for clients such as the US Army, US Navy and FBI.
CCM Software Services
Acquisition in 2002
CCM Software Services offers Scheduling and MIS software solutions for schools.
SDC Consulting
Acquisition in 2002
SDC Consulting provides healthcare facility.
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