Hollat is a technology company specializing in Customer Relationship Management (CRM) solutions. It offers a platform that centralizes and manages customer requests from various communication channels, leveraging AI to improve service efficiency and customer satisfaction. Hollat caters to large enterprises and government bodies, addressing integration, privacy, and cybersecurity challenges while adhering to local regulations. The company is transitioning to a cloud-based Software as a Service (SaaS) model to strengthen its market position in Saudi Arabia.
Wazen is a technology company that develops a unified business workflow system. This system integrates various operational processes into a single platform, offering comprehensive financial management, employee processes, customer relationship management tools, and transaction and inventory management. By streamlining these processes, Wazen enables businesses across diverse industries to enhance efficiency, make informed decisions, and drive growth.
Vatrin is a digital application developer that focuses on empowering small and medium-sized businesses by providing them with tools to establish and manage their online presence. The platform enables business owners to create simple websites that facilitate online orders and payments, while also integrating directly with WhatsApp for efficient order management and tracking. Vatrin's services include organizing orders, products, and customer information in a secure and user-friendly manner, helping businesses enhance their professional image and reach a broader audience. By streamlining operations, Vatrin aims to increase profitability for its users and enhance their overall business efficiency.
Nuzul
Pre Seed Round in 2023
Nuzul is a web based experience offering real estate offices and agents an aggregator to market and manage operations using a powerful CRM. A feature-rich, scalable, and customizable software solution that meets the unique needs of the Saudi real estate professionals
Notchnco
Pre Seed Round in 2023
Notchnco is a developer of an omnichannel engagement platform that specializes in advanced customer experience and commerce solutions. The company offers a range of messaging channels and chatbot software designed to help enterprises navigate the complexities of consumer communications. By providing tools that allow users to create personalized chatbots, Notchnco enables businesses to enhance their communication strategies in a flexible and efficient manner. The platform focuses on improving customer satisfaction while supporting enterprises in their growth by ensuring secure and reliable interactions within a fast-paced environment.
Repzo
Non Equity Assistance in 2023
Repzo develops a mobile sales CRM platform designed to streamline field force management. It transforms smartphones or tablets into standalone tools for monitoring staff efficiency, assigning tasks, and providing real-time updates, significantly reducing order processing time.
Datasphera
Seed Round in 2022
Datasphera is a technology company that specializes in customer service automation through its cloud-based platform, Exacctly. The platform monitors interactions between customers and support agents, identifying key situations such as urgency and dissatisfaction, as well as emotional responses including happiness and distress. By quantifying customer satisfaction, Datasphera enables organizations to take real-time actions, such as issuing automated alerts for critical issues, escalating tickets, and assisting agents in crafting appropriate responses. The software centralizes sales and support conversations, streamlining ticket management and automating customer replies, ultimately enhancing productivity and improving the overall customer experience.
BQube ITs
Seed Round in 2022
BQube ITs is a software company that develops business process management systems and provides outsourcing and cloud hosting services. It offers interfaces with other information systems, server outsourcing, and maintenance. The company's product lineup includes manufacturing execution system solutions for production management, a customer relationship management solution, and a laboratory information management system for laboratory operations. Its quality execution system can communicate with machines and sensors, automatically collect data, display production rates on connected screens, and print product tags. This enables clients to track and trace products from raw materials to finished goods in real time, supporting quality management in line with industry standards.
Lune
Pre Seed Round in 2022
Lune is a financial data analytics company that focuses on transforming transaction data into actionable insights. Its platform provides a comprehensive integration that simplifies financial information, allowing institutions to better understand user spending habits and engagement patterns. By offering features such as carbon footprint estimates and the categorization of third-party resources, Lune enables clients to enhance user engagement and facilitate cross-selling opportunities through personalized and timely interactions. This approach allows organizations to create end-to-end engagement flows that resonate with their customers, ultimately improving the overall customer experience.
Hulexo
Pre Seed Round in 2022
Hulexo is a developer of cloud-based ERP software designed to assist retailers in optimizing their operations and enhancing decision-making processes. The company's low-code ERP system features a comprehensive suite of tools for inventory management, order processing, customer relationship management, and reporting. By leveraging a smart decision-making engine, Hulexo's software enables retailers to address complex business challenges, streamline their operations, and improve overall profitability.
Melior is a SaaS platform that supports patient engagement for healthcare providers. The solution collects real-time feedback on hospitality, comfort, and medical services and aggregates issues on a dashboard with data collection, sorting, and analysis to drive service improvements. It offers survey management capabilities that enable medical teams to create satisfaction surveys, track complaints, and analyze patient feedback in real time. By helping providers identify areas for improvement, address patient concerns promptly, and monitor outcomes, Melior aims to enhance patient satisfaction and retention.
Valora Digital
Seed Round in 2021
We do Fan-Data Analysis. We help all football stakeholders (media-telcos, clubs and brands) in the process of knowing Fans better. Know better your audience to increase the average annual revenue per fan (ARPF).
How do we do it?
We have developed a SaaS product that is easily embedded in our client's digital platforms. ValoraFutbol offers 3 different integration formats: API, widgets and API.
Our engine collects, analyzes and transforms fans feelings in real-time through 4 simple steps:
1-Connect with your audience
2-Capture Fans feelings
3-Convert data into powerful insights
4-Use the data to increase you ARPF
Dharma is a travel brand-as-a-service platform that specializes in hosting group trips led by inspiring individuals and notable brands. The company develops customized travel portfolios for its clients, which include comprehensive services such as distribution audits, product planning, budgeting, and the creation of websites and applications. Additionally, Dharma manages compliance, offers sales support, and provides guest-facing applications, ensuring quality control and risk management throughout the travel experience. By facilitating these services, Dharma enables its clients to successfully create and host memorable group trips for their communities, thereby shaping the future of travel brands.
Valora Digital
Seed Round in 2021
We do Fan-Data Analysis. We help all football stakeholders (media-telcos, clubs and brands) in the process of knowing Fans better. Know better your audience to increase the average annual revenue per fan (ARPF).
How do we do it?
We have developed a SaaS product that is easily embedded in our client's digital platforms. ValoraFutbol offers 3 different integration formats: API, widgets and API.
Our engine collects, analyzes and transforms fans feelings in real-time through 4 simple steps:
1-Connect with your audience
2-Capture Fans feelings
3-Convert data into powerful insights
4-Use the data to increase you ARPF
uRento is a multi-functional application designed to streamline property management for small to medium-scale landlords. The platform facilitates the management of both residential and commercial properties, allowing landlords to efficiently handle various operational tasks from a single interface. Key features of uRento include tracking property financials, managing tenant relations, and coordinating maintenance needs. By embracing digital transformation, uRento aims to enhance the overall efficiency and cost-effectiveness of property management for landlords, making it easier to collect rent and address essential operational requirements.
Elmetr inc. (500 startups portfolio company)
Pre Seed Round in 2019
Elmetr Inc. operates an online legal platform aimed at connecting users in Egypt and the Middle East with suitable lawyers for various legal needs, including family law, commercial law, criminal law, and administrative judiciary matters. By providing a comprehensive lead-generation hub for legal professionals, Elmetr enhances transparency in legal case handling and facilitates improved client reviews. The platform features detailed lawyer profiles, enabling better specialization and sub-specialization within the legal field. Additionally, it streamlines case management, billing, and client interactions, ultimately increasing the reach of law offices and elevating the quality of legal services available to clients.
Engaz CRM
Pre Seed Round in 2018
Engaz CRM is a technology company specializing in cloud-based Customer Relationship Management (CRM) solutions tailored for the real estate industry. They offer a platform that enables brokers and developers to efficiently manage leads, customers, and sales processes. Key features include automated workflows, lead qualification scoring, project management tools, and comprehensive reporting functionalities. Engaz CRM aims to help its clients enhance customer satisfaction and drive business growth by streamlining their sales relationships and operations.