Link Financial Outsourcing

Strongly Focused on Compliance - Link Financial Link Financial is a highly regarded European loan management and standby financial service solutions company. Since it was founded in 1998 Link has worked with several major financial companies in six countries across Europe. Over 2.5 million clients have their financial needs taken care of by the company. Link’s service portfolio offers a range of bespoke solutions that include mortgages, credit cards, auto loans, student loans and asset finance. The company has achieved a stellar reputation in the financial industry with consistently high ratings in financial research reports. Streamlining Processes and Services With a strong team of highly practiced industry professionals, Link uses a pioneering approach to customer service and advanced systems to achieve a deep understanding of each customer’s unique requirements. Once this is successfully determined the Link team is able to formulate tailored solutions specific to individual needs. Link is focused on streamlining every process and service that will ultimately result in improved engagement between the company and the customer. Link’s multiple asset loan administration system consists of facilities like pre-programmed voice communications, decision analytics, data validation and speech analysis. Upholding the Highest Standards Link Financial places strong emphasis on respectfully observing the guidelines and principles of a variety of trade associations like the Finance and Leasing Association, the Council of Mortgage Lenders and the Credit Service Association. The company believes that conducting business ethically is not only a requirement they are obliged to meet, but also a moral and conscious decision that forms part of the basis of the company’s operations. Link Financial takes pride in promoting fairness and transparency in all their dealings and in being an industry leader in ethical operations. The company has achieved a satisfied customer base and several awards through the years in recognition of its achievements.