Okta provides identity management solutions for businesses, offering secure access to applications and data. Its Okta Identity Cloud enables single sign-on, multi-factor authentication, and API access management, serving over 10,000 organizations worldwide.
8Flow develops an enterprise-grade self-learning platform that automates customer support workflows. Its platform analyzes agent actions, identifies repetitive tasks, and generates automation across various systems like ticketing platforms, business apps, spreadsheets, databases, and CRMs.
atSpoke
Acquisition in 2021
atSpoke is a developer of an AI-powered workplace ticketing platform that facilitates efficient management of internal requests. The platform provides employees with immediate and personalized access to knowledge and support, allowing them to work smartly and quickly. By automating responses to common inquiries, atSpoke enables IT, HR, and support teams to enhance service quality and accountability. This automation also allows these teams to scale their operations effectively to meet varying demands. Overall, atSpoke streamlines the process of addressing repetitive requests, thus improving workplace efficiency and employee experience.
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