Okta

8Flow develops an enterprise-grade self-learning workflow automation platform designed to analyze and automate customer support workflows. This platform focuses on understanding the actions of individual agents as they resolve tickets, utilizing task mining techniques to streamline operations. By automating repetitive tasks across various systems, including ticketing, business applications, spreadsheets, customer order databases, and CRM platforms, 8Flow enables its clients to enhance efficiency in their business functions. The platform supports a range of applications, from finance and invoice processing to sales and inventory management, facilitating improved productivity and effectiveness in customer support operations.

atSpoke is a developer of an AI-powered workplace ticketing platform that streamlines the management of internal requests across various teams, including IT, HR, and support. The platform offers employees quick and personalized access to internal knowledge and assistance, allowing them to work more efficiently. By automating responses to common inquiries, atSpoke enables human resources, office management, and facilities teams to focus on more complex tasks while ensuring high-quality service and accountability. This modern ticketing solution scales easily to meet the demands of organizations, enhancing overall workplace productivity.