Marchex

Marchex offers AI-powered conversation intelligence solutions that provide valuable insights and facilitate actions for businesses in engaging and supporting their customers through voice and text communications. The company processes over 1 billion minutes of consumer-to-business conversations and tens of millions of SMS interactions annually. Marchex provides two primary product suites: Marchex Marketing Edge, designed for marketing teams, and Marchex Sales Edge, tailored for sales teams. By leveraging advanced analytics and conversational data, Marchex helps organizations optimize customer journey experiences, enhance decision-making, and drive revenue growth.

Holly Aglio

CFO

Ryan Polley

COO, Operations and President

7 past transactions

Sonar Technologies

Acquisition in 2019
Sonar Technologies, Inc. is an enterprise-focused company that specializes in a mobile messaging platform designed to enhance sales engagement and analytics. Founded in 2014 and headquartered in San Francisco, California, Sonar Technologies aims to facilitate effective communication between businesses and their customers through mobile channels. The platform integrates artificial intelligence and chatbots to improve customer interactions, thereby increasing revenue potential and enhancing the overall consumer experience. As of late 2019, the company operates as a subsidiary of Marchex, Inc.

callcap

Acquisition in 2018
Callcap is a call monitoring and analytics company. Callcap is the first call measurement company to provide real-time complete caller data and a recording of the call. Today, we are still a leader in providing innovative call tracking and call monitoring solutions that help businesses to deliver excellent customer experiences.

Telmetrics

Acquisition in 2018
Telmetrics is a response analytics company that enables, tracks and analyzes all types of consumer interactions to increase engagement and return on advertising spend. At the core of Their solutions are millions of unique local and toll-free phone numbers that can be placed in any online, or offline ad.

Jingle Networks

Acquisition in 2011
Jingle Networks is a prominent provider of advertising and technology solutions focused on voice and mobile business search. The company connects businesses with consumers ready to transact by leveraging a robust new media channel within the growing business search market. Jingle Networks offers tailored solutions for carriers, network operators, advertising agencies, brand marketers, and small businesses. Its services enable thousands of national brands and local businesses to utilize brief in-call audio or text advertisements to attract new customers during phone calls or online searches. The company's innovative technology has made it a preferred choice for network operators and telecom carriers. Jingle Networks is also known for creating the free directory assistance service 1-800-FREE411, allowing consumers to obtain phone numbers without charge. This service is funded by short, targeted advertising messages that play while the caller waits for information. Founded by experienced professionals in advertising and technology, Jingle Networks continues to deliver effective solutions for building brand awareness and maximizing business search outcomes.

VoiceStar

Acquisition in 2007
VoiceStar, Inc. specializes in call tracking software and pay-per-call technology, offering tools that provide real-time insights into the effectiveness of advertising campaigns. Founded in 1999 and headquartered in Philadelphia, Pennsylvania, the company enables advertising agencies, lead generation firms, and direct marketers to monitor the success of their advertisements by accessing detailed statistics through a private-labeled web portal. This platform allows users to identify the number of calls generated and the sources of those calls, thereby facilitating accountability and informed marketing decisions. VoiceStar's solutions help clients demonstrate return on investment, connect sellers and buyers in real time, and optimize their advertising strategies. As of 2007, it operates as a subsidiary of Marchex, Inc.

Open List

Acquisition in 2006
Develops and operates vertical search applications

IndustryBrains

Acquisition in 2005
IndustryBrains is a leading performance advertising media company that uses keyword search and relevant editorial targeting to achieve superior advertising results for marketers. We offer premium performance marketing solutions for advertisers and publishers. The IndustryBrains Platform successfully launched in February 2002, delivering advertiser listings to premium publisher web sites and was acquired by Adiant in 2013.
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