Zoom

Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It has an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Eric Yuan

Founder and CEO

32 past transactions

BuildBetter

Seed Round in 2025
BuildBetter is a SaaS platform designed for B2B product teams to efficiently process, analyze, and act on both internal and external unstructured data. By integrating various communication channels such as call recordings and Slack with external data sources like surveys, support tickets, and customer feedback, it enhances collaboration across departments. The platform connects seamlessly with popular tools including Zoom, Jira, Salesforce, Zendesk, HubSpot, and Intercom. BuildBetter's software aims to facilitate a product-led approach by automatically categorizing user feedback, recording interviews, and automating data import and entry. This allows organizations to focus on developing products that meet user needs, ultimately driving growth and improving customer satisfaction.

Workvivo

Acquisition in 2023
Workvivo Limited is a cloud-based internal communication software platform that enhances employee engagement for organizations. Founded in 2017 and headquartered in Douglas, Ireland, Workvivo offers a range of services including strategic alignment, peer recognition, engagement measurement, reporting and analytics, and a people directory. The platform creates a familiar social experience that connects employees to their organization and each other, fostering a sense of community and belonging. By addressing employee engagement challenges, Workvivo aims to increase productivity and reduce turnover rates. Its features enable users to interact through activities such as posting content, liking and sharing posts, recognizing peers, and linking contributions to company goals and values, ensuring that employees feel valued and included regardless of their physical location.

Charma

Venture Round in 2022
Charma is a company focused on enhancing team communication and accountability through its people management application platform. This platform is designed to improve working relationships by facilitating structured interactions between managers and employees. It offers tools for continuous feedback, employee recognition, goal setting, and performance reviews, all aimed at boosting team performance and engagement. By guiding the dynamics of employer-employee relationships, Charma enables organizations to unlock the full potential of their workforce.

Aisera

Series D in 2022
Aisera, Inc. is a technology company that specializes in developing artificial intelligence-based solutions to streamline and automate various business processes. Headquartered in Palo Alto, California, Aisera offers a range of products, including AI Service Desk and AI Customer Service, which cater to IT, human resources, sales, and operations. Their platform, known as the AI Experience (AIX), incorporates generative AI capabilities, allowing organizations to enhance user productivity, reduce operational costs, and improve customer experiences through personalized interactions. Aisera's solutions also leverage pre-trained domain-specific large language models (LLMs) to achieve higher accuracy and increased resolution rates across diverse sectors such as healthcare, finance, and retail. By automating workflows and providing customizable AI tools, Aisera enables organizations to significantly lower support costs and enhance overall efficiency. Founded in 2017, Aisera has gained recognition as a leading provider in the AI service management space.

American Express Global Business Travel

Post in 2022
American Express Global Business Travel specializes in providing comprehensive travel management services, including the organization of meetings and events for businesses of all sizes across various industries. The company utilizes advanced booking technology, smart analytics, and strategic global partnerships to enhance corporate travel experiences. By leveraging its significant purchasing power, American Express Global Business Travel offers clients access to negotiated rates, fostering compliance and simplifying reporting processes. Operating in nearly 120 countries, the firm is positioned to support companies worldwide, ensuring they can effectively manage their travel needs. With a commitment to delivering value and exceptional service, American Express Global Business Travel is trusted by numerous large organizations to optimize their travel investments and support their employees in their business endeavors.

Solvvy

Acquisition in 2022
Solvvy Inc., founded in 2013 and based in San Mateo, California, specializes in an intelligent conversational platform designed to enhance customer interactions across various industries, including retail, software, financial services, and health and wellness. The company's flagship product, Solvvy for Support, leverages advanced machine learning and natural language processing technologies to create a self-service platform that improves customer satisfaction while reducing operational costs. By utilizing its innovative answer graph technology, Solvvy integrates seamlessly with clients' existing knowledge bases and ticket histories to provide accurate and timely responses to customer inquiries. The platform can be deployed rapidly, delivering immediate financial benefits to businesses. Solvvy is recognized by several leading brands, including UpWork and TaskRabbit, and is supported by prominent investors in Silicon Valley.

Observe.AI

Series C in 2022
Observe.AI specializes in enhancing contact center performance through advanced conversation intelligence powered by artificial intelligence. The company’s innovative engine analyzes customer interactions across various channels, including voice, email, and chat, to deliver actionable insights. By providing a comprehensive understanding of customer touchpoints, Observe.AI helps businesses improve sales conversion rates and customer retention. The platform offers real-time insights and coaching, enabling frontline teams to maximize their performance and streamline workflows. Leading organizations, such as Bill.com, Public Storage, and Accolade, collaborate with Observe.AI to drive significant improvements in their operations and outcomes.

Theta Lake

Series B in 2022
Theta Lake, Inc. is a technology company that specializes in compliance solutions for modern digital communications, such as video conferences and collaboration platforms. Founded in 2017 and headquartered in San Mateo, California, Theta Lake offers a platform that leverages artificial intelligence and deep learning to identify compliance risks in audio, video, and text communications. The platform integrates seamlessly with popular collaboration tools like Cisco Webex, Zoom, Microsoft Teams, and Slack, allowing enterprises to manage risks related to compliance, data exposure, and security. By automating the detection of potential compliance issues, Theta Lake enables organizations to streamline their review processes, enhance oversight, and reduce compliance costs.

Cresta

Series C in 2022
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.

Liminal

Acquisition in 2021
Liminal is a video production technology startup built largely off of Zoom’s SKD.

Wellness Coach

Corporate Round in 2021
Wellness Coach is a workplace wellness platform dedicated to enhancing the well-being of individuals and organizations. The company aims to inspire a global audience to achieve their best selves through its comprehensive offerings. Its platform provides on-demand access to a diverse array of resources, including guided meditations, workout videos, sleep music, and live classes. Clients can engage with healthcare professionals and wellness experts in real-time, facilitating a direct connection that supports mental health improvement for employees. By focusing on both enterprise and consumer wellness, Wellness Coach delivers tools designed to foster a healthier lifestyle and promote overall well-being.

Clovers

Corporate Round in 2021
Clovers operates an interview intelligence platform designed to streamline recruitment processes in today's hybrid work environment. Its solution facilitates collaboration among recruiters and hiring teams, mitigates unconscious biases, provides real-time interview feedback and coaching, aiming to enhance the candidate experience and enable companies to select the most suitable hires efficiently.

Mio

Series A in 2021
Mio, based in Austin, Texas, specializes in messaging interoperability solutions that facilitate collaboration across different communication platforms. Its flagship product, Mio Universal Channels, connects users on Slack, Microsoft Teams, and Webex Teams, allowing seamless interactions between employees from various organizations. Users can engage in chat, share files, and manage conversations through their preferred tools, enhancing productivity and teamwork. Founded by Tom Hadfield and James Cundle, Mio has secured $12 million in funding from notable investors, including Goldcrest Capital and Y Combinator. The company aims to streamline cross-platform communication, enabling efficient collaboration regardless of the chat application used.

Cvent

Post in 2021
Cvent is a technology provider focused on enhancing the meetings, events, and hospitality industries through a comprehensive event marketing and management platform. The company offers software solutions that facilitate online event registration, venue selection, event marketing, and management, as well as attendee engagement for various formats, including virtual, hybrid, and onsite events. Cvent's tools are designed to help event planners and marketers optimize the revenue potential of their programs while simplifying the management of each stage in the event lifecycle. By integrating these functionalities, Cvent aims to streamline the planning process and improve overall event effectiveness.

Genesys

Private Equity Round in 2021
Genesys is a developer of enterprise and customer engagement software that helps organizations deliver proactive, predictive, and hyper-personalized experiences. With its advanced cloud, digital, and AI technologies, Genesys serves clients across various sectors, including retail, financial services, government, and healthcare, enabling them to optimize their digital infrastructure and enhance customer experience. The company's platform offers tools for workforce management, automation, and technology transformation, which empower organizations to deepen customer connections and improve employee productivity and engagement. By facilitating empathetic customer experiences at scale, Genesys aims to foster trust and loyalty among customers while driving organizational efficiency. Each year, Genesys orchestrates over 70 billion customer interactions across more than 100 countries.

Dten

Corporate Round in 2021
DTEN is a company founded in 2015, based in San Jose, California, that specializes in video-first communications hardware and subscription services. It aims to transform how teams connect and collaborate by offering user-friendly video conferencing solutions known for their "plug and play" simplicity and one-tap connectivity. DTEN's products cater to enterprises, educational institutions, and consumers, facilitating effective meetings while enhancing performance and ensuring data security. With a commitment to innovation and accessibility, DTEN has established itself as a recognized leader in the video conferencing industry, offering affordable solutions designed to optimize the meeting experience.

Neat

Corporate Round in 2021
Neat specializes in the design and engineering of video meeting devices specifically tailored for Zoom, aiming to enhance the productivity and engagement of virtual meetings. Their devices feature a face-to-face video display and scheduling capabilities, facilitating seamless connections among employees across different devices and locations. By providing a user-friendly experience, Neat's technology enables rich and meaningful interactions in various meeting spaces, allowing clients to conduct business conferences globally.

Fathom

Seed Round in 2021
Fathom is a free application that automatically records and transcribes meetings on platforms like Zoom and Google Meet, allowing users to focus on conversations instead of note-taking. It provides instant summaries and highlights key points, streamlining the process of reviewing discussions and action items. This tool enhances communication efficiency for sales teams and professionals by ensuring that critical information is easily accessible.

Polly

Venture Round in 2021
Polly is a survey platform founded in 2015 by former Microsoft engineers Samir Diwan and Bilal Aijazi. The company specializes in employee engagement solutions, enabling businesses to create enterprise surveys and polls that facilitate quick feedback collection. Its platform features a chatbot that can be trained to gather, connect, and analyze data from employees, allowing organizations to enhance their workflows and improve both employee and customer experiences. Polly's clients include notable companies such as Soylent, Auth0, and Grammarly, and it is supported by various investors, including Amplify Partners, Slack Fund, Fathom Capital, and Madrona Venture Group.

Warmly

Venture Round in 2021
Warmly, Inc. is a software company that provides an autonomous revenue orchestration platform tailored for small and midsize business (SMB) revenue teams. Established in 2019 and based in Redwood City, California, Warmly's platform utilizes metadata from sales enablement tools, B2B intent data, and enrichment tools to identify and connect with website visitors primed for conversion. By aggregating and integrating insights from various sources, the platform enables users to efficiently track leads, prevent customer churn, cross-sell into new departments, and facilitate warm introductions. This comprehensive approach helps sales teams engage in meaningful conversations with qualified prospects, ultimately enhancing their lead generation and sales effectiveness.

Quicksave

Venture Round in 2021
Quicksave Interactive is a chat game platform based in Helsinki, Southern Finland, that focuses on creating engaging gaming-based chatting applications. Founded in 2017, the company aims to enhance the interactivity of social messaging apps by integrating multiple games into these platforms. Quicksave develops proprietary game development tools that utilize HTML5 and typescript technology, enabling the creation of high-quality games with improved iteration speed. The company also explores web3 and blockchain technologies to further enrich the gaming experience for users within social applications, fostering a more interactive environment for gamers.

Hive

Series B in 2021
Hive is a productivity platform that drives companies to work forward. Their productivity platform powers the fast pace at companies like Starbucks, Uber, IBM, and Netflix, and they are passionate about changing how people work and communicate. Hive aims to improve workplace productivity for companies of all types and sizes. Hive was founded by John Furneaux and Eric Typaldos in 2015 and is based in New York, USA.

Bright

Venture Round in 2021
Bright is a live video platform that lets fans engage in live conversations with their favorite creators and celebrities.

kites

Acquisition in 2021
kites is a start-up dedicated to developing real-time Machine Translation (MT) solutions. Its helps is breaking down language barriers and making seamless cross-language interaction a reality of everyday life. It aims to provide custom services to its customers in order to provide technology and services that fit and are operated and maintained at the necessary quality levels.

Monday.com

Post in 2021
Monday.com is a global technology company that develops and markets a customizable work management platform, known as the monday.com Work OS. This platform enables organizations across diverse industries to build and tailor software tools to fit their specific needs, fostering transparency and efficiency. With teams worldwide, monday.com serves over 152,000 customers in more than 200 countries, supporting various use cases and business verticals.

Klarity Health

Pre Seed Round in 2021
Klarity operates an online treatment management platform specifically designed for individuals with attention-deficit hyperactivity disorder (ADHD) and related symptoms. The platform aims to make professional diagnosis and treatment for ADHD more accessible and affordable. By offering customized treatment plans based on thorough evaluations, Klarity connects patients with the resources they need to manage their condition effectively. The service seeks to simplify the healthcare experience for those affected by ADHD, ensuring they receive personalized care tailored to their unique needs.

Moxie

Seed Round in 2021
At Moxie, we envision a world where everybody's home for fitness is where you are right now. So you can achieve your goals with confidence... Anywhere. Anytime. Where you live. Where you travel. Outdoors. In the studio. At your convenience. On your schedule. Made possible by fitness coaches who connect with you. Welcome to Moxie! Your home for fitness. Moxie is the only fitness platform that provides consumers with direct connection to thousands of fitness coaches who are ready to help you achieve your wellness goals. - Join live classes that fit your schedule -- with the world's largest selection of daily livestream and in-person fitness and yoga classes - Or, choose from from over 60,000 on-demand recorded classes available anytime - Use our advanced filters to make your perfect fitness connection, such as: beginner prenatal yoga with an experienced coach at 9am on Thursdays! - Get tips and advice from your coaches -- before, during, and after each class - Benefit from 2-way livestream options that enable you to get the coaching and feedback you need, while respecting your privacy.

Kabakoo Academies

Non Equity Assistance in 2021
We are a multi-award-winning venture with remarkable traction. Kabakoo has been recognized by the UNESCO as one of the most innovative and groundbreaking learning organizations and selected by the World Economic Forum as a global pioneer for the future of learning which is “defining new models of education for the Fourth Industrial Revolution.” Most recently, Kabakoo won the Zoom EdInnovation Awards for the “boldest and brightest ideas supporting underserved youth around the world”. We are a tribrid-born organization leveraging a mobile app, offline learning communities and extended reality to transcend time and space and enable world-class learning's opportunities for the African youth. Kabakoo is an educational technology startup whose mission is to allow young people in West Africa to develop the mindset and skills to improve their lives in a setting that lacks formal jobs. Kabakoo has developed a community-driven upskilling approach that combines a mobile application with real-life networks of peers and mentors. Kabakoo Academies has crafted an unconventional offering through a learning approach focused on local impact and the integration of local knowledges with cutting-edge technologies. We make emerge a new generation capable of stewarding thriving communities and ecosystems and by the end of the decade we plan to serve yearly hundreds of thousands young people in a dozen of cities.

Neat

Corporate Round in 2020
Neat specializes in the design and engineering of video meeting devices specifically tailored for Zoom, aiming to enhance the productivity and engagement of virtual meetings. Their devices feature a face-to-face video display and scheduling capabilities, facilitating seamless connections among employees across different devices and locations. By providing a user-friendly experience, Neat's technology enables rich and meaningful interactions in various meeting spaces, allowing clients to conduct business conferences globally.

Keybase

Acquisition in 2020
Keybase, Inc. is a New York-based company that provides an open-source platform for secure communication and file sharing. Founded in 2015, Keybase offers end-to-end encrypted messaging, allowing users to encrypt, decrypt, and share messages using a proven encryption standard. Its solutions enable users to sign, verify, and manage messages and files, while also integrating public keys with user accounts across its platform and connected services like Twitter and GitHub. The platform supports various operating systems, including Android, iOS, and Windows, facilitating secure communication and collaboration among users. As of May 2020, Keybase operates as a subsidiary of Zoom Video Communications.

Neat

Corporate Round in 2019
Neat specializes in the design and engineering of video meeting devices specifically tailored for Zoom, aiming to enhance the productivity and engagement of virtual meetings. Their devices feature a face-to-face video display and scheduling capabilities, facilitating seamless connections among employees across different devices and locations. By providing a user-friendly experience, Neat's technology enables rich and meaningful interactions in various meeting spaces, allowing clients to conduct business conferences globally.
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