BuildBetter
Seed Round in 2025
BuildBetter is a SaaS-based platform that supports B2B product teams in processing, analyzing, and acting on both internal and external unstructured data. The company integrates various communication channels, such as call recordings and Slack, with external data sources, including surveys, support tickets, and user feedback. By connecting with popular tools like Zoom, Jira, Salesforce, Zendesk, HubSpot, and Intercom, BuildBetter enables organizations to streamline communication across departments. Its software facilitates a shift towards product-led strategies by automatically categorizing user feedback and recording interviews, while also automating data import and entry. This functionality empowers businesses to develop customized product-led solutions efficiently.
Workvivo
Acquisition in 2023
Workvivo Limited is a cloud-based internal communication software company founded in 2017 and headquartered in Douglas, Ireland. The company offers a platform aimed at enhancing employee engagement and centralizing internal communications. Its services include strategic alignment, peer recognition, engagement measurement, reporting and analytics, and a people directory. By providing a familiar social experience, Workvivo connects employees to their digital environment and each other, fostering a sense of community and belonging. This platform enables employees to share content, recognize peers, and stay informed about company goals and events, ultimately motivating personnel and enhancing organizational connectivity. Evidence suggests that improving employee engagement can lead to significant increases in productivity and reductions in turnover.
Charma
Venture Round in 2022
Charma is a company that offers a people management application platform aimed at enhancing team communication and accountability within organizations. The platform facilitates effective work relationships by guiding interactions between managers and employees. It provides structured processes for one-on-one meetings, continuous feedback, employee recognition, goal setting, and performance evaluations. Through these features, Charma seeks to improve team performance and support the development of human capital in the workplace, ultimately helping organizations unlock their full potential.
Aisera, Inc. is a technology company based in Palo Alto, California, that specializes in artificial intelligence solutions aimed at automating tasks and workflows for enterprises and consumers. Established in 2017, Aisera offers a range of products including AI Service Desk and AI Customer Service, which cater to various functions such as IT, human resources, sales, and operations. The company’s AI Experience platform combines generative AI capabilities with domain-specific large language models to create customizable solutions that enhance user interactions and improve productivity. Aisera's technology facilitates auto-resolution of service issues and streamlines business processes, resulting in significant cost savings and increased efficiency for organizations across multiple sectors, including healthcare, finance, and retail. Recognized for its innovation, Aisera continues to lead in service automation through its advanced AI-driven offerings.
American Express Global Business Travel
Post in 2022
American Express Global Business Travel specializes in providing comprehensive travel management services, including the organization of meetings and events for businesses of all sizes across various industries. The company utilizes advanced booking technology, smart analytics, and strategic global partnerships to enhance corporate travel experiences. By leveraging its significant purchasing power, American Express Global Business Travel offers clients access to negotiated rates, fostering compliance and simplifying reporting processes. Operating in nearly 120 countries, the firm is positioned to support companies worldwide, ensuring they can effectively manage their travel needs. With a commitment to delivering value and exceptional service, American Express Global Business Travel is trusted by numerous large organizations to optimize their travel investments and support their employees in their business endeavors.
Solvvy
Acquisition in 2022
Solvvy Inc. is a machine learning startup based in San Mateo, California, that specializes in enhancing customer interactions through its intelligent conversational platform. Founded in 2013 by technologists Mehdi Samadi and Justin Betteridge, along with CEO Mahesh Ram, Solvvy has developed a self-service customer support solution known as Solvvy for Support. This platform utilizes natural language processing and advanced machine learning techniques to create an answer graph from various internal data sources, such as knowledge bases and ticket histories, enabling businesses to provide accurate and timely responses to customer inquiries. By streamlining the customer support process, Solvvy aims to improve customer satisfaction while reducing operational costs. The company has gained the trust of prominent brands like UpWork, TaskRabbit, and Rover.com, and is recognized for delivering rapid deployment and immediate financial benefits to its clients.
Observe.AI
Series C in 2022
Observe.AI specializes in enhancing contact center performance through advanced conversation intelligence powered by artificial intelligence. The company’s innovative engine analyzes customer interactions across various channels, including voice, email, and chat, to deliver actionable insights. By providing a comprehensive understanding of customer touchpoints, Observe.AI helps businesses improve sales conversion rates and customer retention. The platform offers real-time insights and coaching, enabling frontline teams to maximize their performance and streamline workflows. Leading organizations, such as Bill.com, Public Storage, and Accolade, collaborate with Observe.AI to drive significant improvements in their operations and outcomes.
Theta Lake
Series B in 2022
Theta Lake, Inc. is a technology company specializing in artificial intelligence-based compliance solutions for digital communications, including video, audio, and collaboration platforms. Founded in 2017 and headquartered in San Mateo, California, Theta Lake offers The Theta Lake Platform, which employs AI and deep learning to identify compliance risks across various unified communications tools such as Cisco Webex, Zoom, Microsoft Teams, and Slack. The platform automates the detection of potential compliance issues in real-time, enabling enterprises to effectively manage data exposure, security, and acceptable use risks associated with their communication practices. By providing actionable insights and streamlining compliance workflows, Theta Lake enhances efficiency and reduces the costs associated with compliance management for its business clients.
Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.
Liminal
Acquisition in 2021
Liminal is a video production technology startup built largely off of Zoom’s SKD.
Wellness Coach
Corporate Round in 2021
Wellness Coach is a workplace wellness platform dedicated to inspiring individuals to reach their full potential. The company provides a comprehensive suite of services that includes live meditation, guided meditations, workout videos, and sleep music. Its platform enables both enterprises and individual consumers to access a vast library of wellness resources on demand. Additionally, it facilitates real-time connections with healthcare professionals and wellness experts, allowing users to enhance their mental health and overall well-being. Through its innovative approach, Wellness Coach aims to foster a healthier workplace environment and promote personal growth among its users.
Clovers
Corporate Round in 2021
Clovers operates an interview intelligence platform designed to streamline recruitment processes in today's hybrid work environment. Its solution facilitates collaboration among recruiters and hiring teams, mitigates unconscious biases, provides real-time interview feedback and coaching, aiming to enhance the candidate experience and enable companies to select the most suitable hires efficiently.
Mio, based in Austin, Texas, specializes in messaging interoperability solutions that facilitate collaboration across different communication platforms. Its flagship product, Mio Universal Channels, connects users on Slack, Microsoft Teams, and Webex Teams, allowing seamless interactions between employees from various organizations. Users can engage in chat, share files, and manage conversations through their preferred tools, enhancing productivity and teamwork. Founded by Tom Hadfield and James Cundle, Mio has secured $12 million in funding from notable investors, including Goldcrest Capital and Y Combinator. The company aims to streamline cross-platform communication, enabling efficient collaboration regardless of the chat application used.
Cvent is a technology provider focused on enhancing the meetings, events, and hospitality industries through a comprehensive event marketing and management platform. The company offers software solutions that facilitate online event registration, venue selection, event marketing, and management, as well as attendee engagement for various formats, including virtual, hybrid, and onsite events. Cvent's tools are designed to help event planners and marketers optimize the revenue potential of their programs while simplifying the management of each stage in the event lifecycle. By integrating these functionalities, Cvent aims to streamline the planning process and improve overall event effectiveness.
Genesys
Private Equity Round in 2021
Genesys is a developer of enterprise and customer engagement software that helps organizations deliver proactive, predictive, and hyper-personalized experiences. With its advanced cloud, digital, and AI technologies, Genesys serves clients across various sectors, including retail, financial services, government, and healthcare, enabling them to optimize their digital infrastructure and enhance customer experience. The company's platform offers tools for workforce management, automation, and technology transformation, which empower organizations to deepen customer connections and improve employee productivity and engagement. By facilitating empathetic customer experiences at scale, Genesys aims to foster trust and loyalty among customers while driving organizational efficiency. Each year, Genesys orchestrates over 70 billion customer interactions across more than 100 countries.
Dten
Corporate Round in 2021
DTEN is a company focused on enhancing team connectivity and collaboration through innovative video-first communication solutions. Founded in 2015 and headquartered in San Jose, California, DTEN has established itself as a leader in video conferencing technology, offering products characterized by their simplicity and ease of use. The company provides a range of hardware and subscription services aimed at enterprises, educational institutions, and individual users, facilitating robust meeting experiences that optimize time and foster effective human interaction. With a commitment to affordability and accessibility, DTEN's solutions enable seamless integration into various workplace environments, ensuring a streamlined and secure collaboration experience.
Neat
Corporate Round in 2021
Neat specializes in the design and engineering of video meeting devices specifically tailored for Zoom, aiming to enhance the productivity and engagement of virtual meetings. Their devices feature a face-to-face video display and scheduling capabilities, facilitating seamless connections among employees across different devices and locations. By providing a user-friendly experience, Neat's technology enables rich and meaningful interactions in various meeting spaces, allowing clients to conduct business conferences globally.
Fathom is a free application that automatically records and transcribes meetings on platforms like Zoom and Google Meet, allowing users to focus on conversations instead of note-taking. It provides instant summaries and highlights key points, streamlining the process of reviewing discussions and action items. This tool enhances communication efficiency for sales teams and professionals by ensuring that critical information is easily accessible.
Polly
Venture Round in 2021
Polly is a survey platform established in 2015 by former Microsoft engineers Samir Diwan and Bilal Aijazi. The company specializes in employee engagement software, enabling businesses to create enterprise surveys and polls effectively. Polly's platform features a chatbot that users can customize to collect, connect, and analyze feedback from team members. This functionality allows organizations to swiftly gather insights and make data-driven decisions, enhancing both employee and customer experiences. Notable clients include Soylent, Auth0, and Grammarly. Polly is supported by investors such as Amplify Partners, Slack Fund, Fathom Capital, and Madrona Venture Group.
Warmly
Venture Round in 2021
Warmly, Inc. is a software company based in Redwood City, California, that specializes in an autonomous revenue orchestration platform tailored for small and midsize business (SMB) revenue teams. Founded in 2019, Warmly's platform aggregates metadata from various sales enablement and enrichment tools, enabling users to identify and connect with prospective customers who are ready to convert. The platform helps users generate warm leads by tracking website visitors, finding new prospects as they transition between companies, and providing insights to enhance sales strategies. Additionally, Warmly assists in retaining accounts, facilitating cross-selling opportunities, and leveraging existing customers for introductions, ultimately driving qualified conversations for sales teams.
Quicksave
Venture Round in 2021
Quicksave Interactive is a Helsinki-based company founded in 2017 that specializes in developing chat game platforms aimed at enhancing social messaging applications. The company focuses on creating engaging gaming-based chatting applications that integrate HTML5 and TypeScript technologies, as well as proprietary tools for blockchain game development. Quicksave's mission is to redefine the gaming experience on social messaging platforms by offering a variety of interactive games that enhance communication and social interaction among users. Through its innovative approach, Quicksave Interactive aims to improve gameplay experiences while allowing gamers to engage within their preferred messaging environments.
Hive Technology, Inc. is a productivity application developer based in New York, established in 2015. The company offers a centralized workflow management platform that integrates chat, tasks, files, and email into a single dashboard. This project and process management software facilitates real-time collaboration by allowing users to transform recurring meetings into notes and automatically recap previous discussions. Hive's solution combines various applications, including messaging, email, calendars, and workflow tools, to enhance workplace productivity for businesses of all sizes. Additionally, the platform provides auto-suggestions for project plans based on a library of successful strategies, enabling teams to efficiently address challenges and streamline their operations. Hive's innovative approach has attracted notable clients, including major corporations like Starbucks, Uber, IBM, and Netflix.
Bright
Venture Round in 2021
Bright is a live video platform that lets fans engage in live conversations with their favorite creators and celebrities.
kites is a start-up dedicated to developing real-time Machine Translation (MT) solutions. Its helps is breaking down language barriers and making seamless cross-language interaction a reality of everyday life. It aims to provide custom services to its customers in order to provide technology and services that fit and are operated and maintained at the necessary quality levels.
Monday.com is a global technology company that develops and markets a customizable work management platform, known as the monday.com Work OS. This platform enables organizations across diverse industries to build and tailor software tools to fit their specific needs, fostering transparency and efficiency. With teams worldwide, monday.com serves over 152,000 customers in more than 200 countries, supporting various use cases and business verticals.
Klarity Health
Pre Seed Round in 2021
Klarity operates an online treatment management platform specifically designed for individuals with attention-deficit hyperactivity disorder (ADHD) and related symptoms. The platform aims to make professional diagnosis and treatment for ADHD more accessible and affordable. By offering customized treatment plans based on thorough evaluations, Klarity connects patients with the resources they need to manage their condition effectively. The service seeks to simplify the healthcare experience for those affected by ADHD, ensuring they receive personalized care tailored to their unique needs.
At Moxie, we envision a world where everybody's home for fitness is where you are right now. So you can achieve your goals with confidence... Anywhere. Anytime. Where you live. Where you travel. Outdoors. In the studio. At your convenience. On your schedule. Made possible by fitness coaches who connect with you. Welcome to Moxie! Your home for fitness. Moxie is the only fitness platform that provides consumers with direct connection to thousands of fitness coaches who are ready to help you achieve your wellness goals. - Join live classes that fit your schedule -- with the world's largest selection of daily livestream and in-person fitness and yoga classes - Or, choose from from over 60,000 on-demand recorded classes available anytime - Use our advanced filters to make your perfect fitness connection, such as: beginner prenatal yoga with an experienced coach at 9am on Thursdays! - Get tips and advice from your coaches -- before, during, and after each class - Benefit from 2-way livestream options that enable you to get the coaching and feedback you need, while respecting your privacy.
Kabakoo Academies
Non Equity Assistance in 2021
We are a multi-award-winning venture with remarkable traction. Kabakoo has been recognized by the UNESCO as one of the most innovative and groundbreaking learning organizations and selected by the World Economic Forum as a global pioneer for the future of learning which is “defining new models of education for the Fourth Industrial Revolution.” Most recently, Kabakoo won the Zoom EdInnovation Awards for the “boldest and brightest ideas supporting underserved youth around the world”. We are a tribrid-born organization leveraging a mobile app, offline learning communities and extended reality to transcend time and space and enable world-class learning's opportunities for the African youth. Kabakoo is an educational technology startup whose mission is to allow young people in West Africa to develop the mindset and skills to improve their lives in a setting that lacks formal jobs. Kabakoo has developed a community-driven upskilling approach that combines a mobile application with real-life networks of peers and mentors. Kabakoo Academies has crafted an unconventional offering through a learning approach focused on local impact and the integration of local knowledges with cutting-edge technologies. We make emerge a new generation capable of stewarding thriving communities and ecosystems and by the end of the decade we plan to serve yearly hundreds of thousands young people in a dozen of cities.
Neat
Corporate Round in 2020
Neat specializes in the design and engineering of video meeting devices specifically tailored for Zoom, aiming to enhance the productivity and engagement of virtual meetings. Their devices feature a face-to-face video display and scheduling capabilities, facilitating seamless connections among employees across different devices and locations. By providing a user-friendly experience, Neat's technology enables rich and meaningful interactions in various meeting spaces, allowing clients to conduct business conferences globally.
Keybase
Acquisition in 2020
Keybase, Inc. is a New York-based company that provides a secure communications platform through its website and open-source command line program. Founded in 2015, Keybase specializes in web verification and encryption software solutions tailored for social media users. Its platform allows users to easily encrypt, decrypt, and share messages using a robust encryption standard, with public keys linked to user accounts on Keybase as well as Twitter and GitHub. Keybase's offerings include end-to-end encrypted chat, file sharing, and cloud storage across multiple platforms, including Android, iOS, and Windows. The company operates as a subsidiary of Zoom Video Communications, enhancing its capabilities in the realm of secure digital communication.
Neat
Corporate Round in 2019
Neat specializes in the design and engineering of video meeting devices specifically tailored for Zoom, aiming to enhance the productivity and engagement of virtual meetings. Their devices feature a face-to-face video display and scheduling capabilities, facilitating seamless connections among employees across different devices and locations. By providing a user-friendly experience, Neat's technology enables rich and meaningful interactions in various meeting spaces, allowing clients to conduct business conferences globally.