Zoom

Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It has an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Eric Yuan

Founder and CEO

32 past transactions

BuildBetter

Seed Round in 2025
BuildBetter is a SaaS platform designed for B2B product teams to efficiently process, analyze, and act on both internal and external unstructured data. By integrating various communication channels such as call recordings and Slack with external data sources like surveys, support tickets, and customer feedback, it enhances collaboration across departments. The platform connects seamlessly with popular tools including Zoom, Jira, Salesforce, Zendesk, HubSpot, and Intercom. BuildBetter's software aims to facilitate a product-led approach by automatically categorizing user feedback, recording interviews, and automating data import and entry. This allows organizations to focus on developing products that meet user needs, ultimately driving growth and improving customer satisfaction.

Workvivo

Acquisition in 2023
Workvivo Limited is a cloud-based internal communication software platform that enhances employee engagement for organizations. Founded in 2017 and headquartered in Douglas, Ireland, Workvivo offers a range of services including strategic alignment, peer recognition, engagement measurement, reporting and analytics, and a people directory. The platform creates a familiar social experience that connects employees to their organization and each other, fostering a sense of community and belonging. By addressing employee engagement challenges, Workvivo aims to increase productivity and reduce turnover rates. Its features enable users to interact through activities such as posting content, liking and sharing posts, recognizing peers, and linking contributions to company goals and values, ensuring that employees feel valued and included regardless of their physical location.

Charma

Venture Round in 2022
Charma is a company focused on enhancing team communication and accountability through its people management application platform. This platform is designed to improve working relationships by facilitating structured interactions between managers and employees. It offers tools for continuous feedback, employee recognition, goal setting, and performance reviews, all aimed at boosting team performance and engagement. By guiding the dynamics of employer-employee relationships, Charma enables organizations to unlock the full potential of their workforce.

Aisera

Series D in 2022
Aisera, Inc. is a technology company that specializes in developing artificial intelligence-based solutions to streamline and automate various business processes. Headquartered in Palo Alto, California, Aisera offers a range of products, including AI Service Desk and AI Customer Service, which cater to IT, human resources, sales, and operations. Their platform, known as the AI Experience (AIX), incorporates generative AI capabilities, allowing organizations to enhance user productivity, reduce operational costs, and improve customer experiences through personalized interactions. Aisera's solutions also leverage pre-trained domain-specific large language models (LLMs) to achieve higher accuracy and increased resolution rates across diverse sectors such as healthcare, finance, and retail. By automating workflows and providing customizable AI tools, Aisera enables organizations to significantly lower support costs and enhance overall efficiency. Founded in 2017, Aisera has gained recognition as a leading provider in the AI service management space.

Solvvy

Acquisition in 2022
Solvvy Inc., founded in 2013 and based in San Mateo, California, specializes in an intelligent conversational platform designed to enhance customer interactions across various industries, including retail, software, financial services, and health and wellness. The company's flagship product, Solvvy for Support, leverages advanced machine learning and natural language processing technologies to create a self-service platform that improves customer satisfaction while reducing operational costs. By utilizing its innovative answer graph technology, Solvvy integrates seamlessly with clients' existing knowledge bases and ticket histories to provide accurate and timely responses to customer inquiries. The platform can be deployed rapidly, delivering immediate financial benefits to businesses. Solvvy is recognized by several leading brands, including UpWork and TaskRabbit, and is supported by prominent investors in Silicon Valley.

Observe.AI

Series C in 2022
Observe.AI specializes in enhancing contact center performance through its advanced conversation intelligence platform. The company employs a highly accurate artificial intelligence engine to analyze 100% of customer interactions across various channels, including voice, email, and chat. By transforming these conversations into actionable insights, Observe.AI enables businesses to improve their frontline team performance through coaching and workflow automation. This real-time intelligence allows companies to respond swiftly and effectively, leading to increased sales conversions and improved customer retention. Notable clients, such as Bill.com, Public Storage, and Accolade, collaborate with Observe.AI to drive better outcomes across their operations.

Theta Lake

Series B in 2022
Theta Lake, Inc. is a technology company that specializes in compliance solutions for modern digital communications, such as video conferences and collaboration platforms. Founded in 2017 and headquartered in San Mateo, California, Theta Lake offers a platform that leverages artificial intelligence and deep learning to identify compliance risks in audio, video, and text communications. The platform integrates seamlessly with popular collaboration tools like Cisco Webex, Zoom, Microsoft Teams, and Slack, allowing enterprises to manage risks related to compliance, data exposure, and security. By automating the detection of potential compliance issues, Theta Lake enables organizations to streamline their review processes, enhance oversight, and reduce compliance costs.

Cresta

Series C in 2022
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.

Liminal

Acquisition in 2021
Liminal is a video production technology startup built largely off of Zoom’s SKD.

Wellness Coach

Corporate Round in 2021
Wellness Coach is a workplace wellness platform dedicated to enhancing the well-being of individuals and organizations. The company aims to inspire a global audience to achieve their best selves through its comprehensive offerings. Its platform provides on-demand access to a diverse array of resources, including guided meditations, workout videos, sleep music, and live classes. Clients can engage with healthcare professionals and wellness experts in real-time, facilitating a direct connection that supports mental health improvement for employees. By focusing on both enterprise and consumer wellness, Wellness Coach delivers tools designed to foster a healthier lifestyle and promote overall well-being.

Clovers

Corporate Round in 2021
Clovers operates an intelligent interview platform designed to enhance the recruitment process in a hybrid work environment. The platform facilitates collaboration among recruiters and hiring teams, promoting informed hiring decisions while minimizing unconscious bias. It offers features such as real-time interview feedback and coaching, which collectively aim to improve the overall candidate experience. By streamlining the hiring process, Clovers enables organizations to identify and select candidates who possess the best qualities for their needs.

Mio

Series A in 2021
Based in Austin, Texas, Mio is the leading provider of messaging interoperability solutions. Mio Universal Channels enable intercompany collaboration by connecting users on Slack, Microsoft Teams, and Webex Teams. By enabling external contacts to chat in Universal Channels, everyone can share files, reply to threads, and edit messages—all from their tool of choice. The company, founded by Tom Hadfield and James Cundle, has raised $12m from investors including Goldcrest Capital, Eniac Ventures, Two Sigma Ventures, Khosla Ventures, Y Combinator, and Capital Factory. Ready to chat better, together? Install directly at www.m.io

Cvent

Post in 2021
Cvent is a technology provider specializing in event marketing and management for the meetings, events, and hospitality industries. The company offers a comprehensive platform that includes solutions for online event registration, venue selection, and attendee engagement, along with capabilities for marketing and managing events in virtual, hybrid, and onsite formats. By streamlining the management process and enhancing the impact of events, Cvent enables event planners and marketers to improve the revenue potential of their programs while effectively managing each stage of the event lifecycle.

Dten

Corporate Round in 2021
DTEN is changing the way teams connect and collaborate through unified video-first communications hardware and subscription services. Founded in 2015, DTEN is rapidly becoming a recognized international leader for innovation and accessibility in video conferencing, with solutions known for their "plug and play" simplicity, one tap connectivity and affordable pricing. DTEN is headquartered in San Jose, California and is found online at www.DTEN.com and www.linkedin.com/company/dten-global.

Neat

Corporate Round in 2021
Neat designs and engineers elegant video meeting devices that make virtual meetings feel as real as meeting face-to-face. Seamlessly bringing rich and meaningful experiences to people’s work, interactions, and lives across any meeting space, Neat devices have crystal-clear audio and video, plus advanced capabilities that support an enhanced, engaging, and safer hybrid working and learning environment. Neat was founded in Oslo, Norway, by a team of creative mavericks that, for decades, have shaped game-changing innovations for some of the world’s most recognized video communications brands.

Fathom

Seed Round in 2021
Fathom is a free application that automatically records and transcribes meetings on platforms like Zoom and Google Meet, allowing users to focus on conversations instead of note-taking. It provides instant summaries and highlights key points, streamlining the process of reviewing discussions and action items. This tool enhances communication efficiency for sales teams and professionals by ensuring that critical information is easily accessible.

Quicksave

Venture Round in 2021
Quicksave Interactive is a chat game platform developing fun gaming-based chatting applications. It is on a mission to define the emerging gaming platform on social messaging apps. Its chat game platform leverages technology to help in making messaging applications more interactive by offering multiple games. Quicksave Interactive was founded in 2017 and is headquartered in Helsinki, Southern Finland.

Hive

Series B in 2021
Hive Technology, Inc. is a productivity application developer based in New York, established in 2015. The company offers a centralized workflow management platform that integrates chat, tasks, files, and email into a single dashboard. This project and process management software facilitates real-time collaboration by allowing users to transform recurring meetings into notes and automatically recap previous discussions. Hive's solution combines various applications, including messaging, email, calendars, and workflow tools, to enhance workplace productivity for businesses of all sizes. Additionally, the platform provides auto-suggestions for project plans based on a library of successful strategies, enabling teams to efficiently address challenges and streamline their operations. Hive's innovative approach has attracted notable clients, including major corporations like Starbucks, Uber, IBM, and Netflix.

Warmly

Venture Round in 2021
Warmly, Inc. is a software company that provides an autonomous revenue orchestration platform tailored for small and midsize business (SMB) revenue teams. Established in 2019 and based in Redwood City, California, Warmly's platform utilizes metadata from sales enablement tools, B2B intent data, and enrichment tools to identify and connect with website visitors primed for conversion. By aggregating and integrating insights from various sources, the platform enables users to efficiently track leads, prevent customer churn, cross-sell into new departments, and facilitate warm introductions. This comprehensive approach helps sales teams engage in meaningful conversations with qualified prospects, ultimately enhancing their lead generation and sales effectiveness.

Polly

Venture Round in 2021
Polly is a survey platform founded in 2015 by former Microsoft engineers Samir Diwan and Bilal Aijazi. The company specializes in employee engagement solutions, enabling businesses to create enterprise surveys and polls that facilitate quick feedback collection. Its platform features a chatbot that can be trained to gather, connect, and analyze data from employees, allowing organizations to enhance their workflows and improve both employee and customer experiences. Polly's clients include notable companies such as Soylent, Auth0, and Grammarly, and it is supported by various investors, including Amplify Partners, Slack Fund, Fathom Capital, and Madrona Venture Group.

Bright

Venture Round in 2021
Bright is a live video platform that lets fans engage in live conversations with their favorite creators and celebrities.

kites

Acquisition in 2021
kites is a start-up dedicated to developing real-time Machine Translation (MT) solutions. Its helps is breaking down language barriers and making seamless cross-language interaction a reality of everyday life. It aims to provide custom services to its customers in order to provide technology and services that fit and are operated and maintained at the necessary quality levels.

Monday.com

Post in 2021
Monday.com provides a cloud-based work management platform designed to help organizations streamline their processes and enhance team collaboration. The platform offers customizable tools that support various business functions, enabling users to digitize workflows and improve efficiency across departments. With capabilities for real-time visibility, accountability, and automation, Monday.com caters to a wide range of use cases, including customer relationship management and DevOps. The company serves over 225,000 customers in more than 200 countries, emphasizing its global reach and versatility across multiple industries. With teams located in major cities around the world, Monday.com aims to empower organizations by creating a transparent and adaptable work environment.

Klarity Health

Pre Seed Round in 2021
Klarity provides nurse practitioners and physician assistants with the marketing, software, and human resources they need to succeed in offering profitable telehealth services online.

Moxie

Seed Round in 2021
At Moxie, we envision a world where everybody's home for fitness is where you are right now. So you can achieve your goals with confidence... Anywhere. Anytime. Where you live. Where you travel. Outdoors. In the studio. At your convenience. On your schedule. Made possible by fitness coaches who connect with you. Welcome to Moxie! Your home for fitness. Moxie is the only fitness platform that provides consumers with direct connection to thousands of fitness coaches who are ready to help you achieve your wellness goals. - Join live classes that fit your schedule -- with the world's largest selection of daily livestream and in-person fitness and yoga classes - Or, choose from from over 60,000 on-demand recorded classes available anytime - Use our advanced filters to make your perfect fitness connection, such as: beginner prenatal yoga with an experienced coach at 9am on Thursdays! - Get tips and advice from your coaches -- before, during, and after each class - Benefit from 2-way livestream options that enable you to get the coaching and feedback you need, while respecting your privacy.

Kabakoo Academies

Non Equity Assistance in 2021
We are a multi-award-winning venture with remarkable traction. Kabakoo has been recognized by the UNESCO as one of the most innovative and groundbreaking learning organizations and selected by the World Economic Forum as a global pioneer for the future of learning which is “defining new models of education for the Fourth Industrial Revolution.” Most recently, Kabakoo won the Zoom EdInnovation Awards for the “boldest and brightest ideas supporting underserved youth around the world”. We are a tribrid-born organization leveraging a mobile app, offline learning communities and extended reality to transcend time and space and enable world-class learning's opportunities for the African youth. Kabakoo is an educational technology startup whose mission is to allow young people in West Africa to develop the mindset and skills to improve their lives in a setting that lacks formal jobs. Kabakoo has developed a community-driven upskilling approach that combines a mobile application with real-life networks of peers and mentors. Kabakoo Academies has crafted an unconventional offering through a learning approach focused on local impact and the integration of local knowledges with cutting-edge technologies. We make emerge a new generation capable of stewarding thriving communities and ecosystems and by the end of the decade we plan to serve yearly hundreds of thousands young people in a dozen of cities.

Neat

Corporate Round in 2020
Neat designs and engineers elegant video meeting devices that make virtual meetings feel as real as meeting face-to-face. Seamlessly bringing rich and meaningful experiences to people’s work, interactions, and lives across any meeting space, Neat devices have crystal-clear audio and video, plus advanced capabilities that support an enhanced, engaging, and safer hybrid working and learning environment. Neat was founded in Oslo, Norway, by a team of creative mavericks that, for decades, have shaped game-changing innovations for some of the world’s most recognized video communications brands.

Keybase

Acquisition in 2020
Keybase, Inc. is a New York-based company that provides an open-source platform for secure communication and file sharing. Founded in 2015, Keybase offers end-to-end encrypted messaging, allowing users to encrypt, decrypt, and share messages using a proven encryption standard. Its solutions enable users to sign, verify, and manage messages and files, while also integrating public keys with user accounts across its platform and connected services like Twitter and GitHub. The platform supports various operating systems, including Android, iOS, and Windows, facilitating secure communication and collaboration among users. As of May 2020, Keybase operates as a subsidiary of Zoom Video Communications.

Neat

Corporate Round in 2019
Neat designs and engineers elegant video meeting devices that make virtual meetings feel as real as meeting face-to-face. Seamlessly bringing rich and meaningful experiences to people’s work, interactions, and lives across any meeting space, Neat devices have crystal-clear audio and video, plus advanced capabilities that support an enhanced, engaging, and safer hybrid working and learning environment. Neat was founded in Oslo, Norway, by a team of creative mavericks that, for decades, have shaped game-changing innovations for some of the world’s most recognized video communications brands.
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