Pindrop

Pindrop Security, Inc. is an Atlanta-based company that specializes in securing phone and voice communications through advanced technology solutions. Founded in 2011, Pindrop has developed a patented technology called Phoneprinting, which analyzes phone calls to identify malicious behavior and authenticate legitimate callers. Its offerings include Pindrop Express, a risk-based authentication solution that validates customer phone numbers before calls reach contact centers. The company’s solutions effectively combat fraud tactics such as caller ID spoofing and social engineering, serving clients across various industries, including finance, healthcare, insurance, and retail. By leveraging AI-based authentication and audio analysis, Pindrop enhances call center efficiency, minimizes operational costs, and improves customer experiences, ultimately protecting brand reputations while reducing fraud risks.

Matt Peachey

Vice President and General Manager, EMEA

1 past transactions

NextCaller

Acquisition in 2021
Next Caller, Inc. specializes in real-time call verification technology, focusing on phone fraud detection services. The company provides a caller identification platform that aids businesses and consumers in identifying unknown callers and detecting fraudulent activity. Its Advanced Caller ID feature flags various forms of call spoofing by delivering real-time caller data, including telephone numbers, names, addresses, emails, and social profiles, along with threat-level analysis. The Next Caller Fraud API is designed to recognize suspicious calls, such as those from masked numbers. Utilizing a proprietary algorithm known as VeriCall, the company analyzes carrier-level metadata and offers a real-time RESTful API for seamless integration with existing customer interaction applications. Additionally, Next Caller enables users to clean and enhance their databases while assisting in lead validation and prioritization. Founded in 2012, Next Caller is headquartered in New York City, with additional offices in San Francisco and Boston, serving various sectors including insurance, finance, hospitality, telecommunications, healthcare, and government.
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