First Round Capital

First Round Capital is a San Francisco-headquartered seed-stage venture capital firm that backs technology startups from pre-seed through Series A. Since its founding in 2004, it has sought to build a vibrant community of entrepreneurs and support portfolio companies beyond capital through a suite of services, custom software, and in-person programs. The firm invests nationally and maintains offices in San Francisco and New York, often taking an active role in its companies. Typical initial investments are around $500,000, and it targets opportunities across enterprise, fintech, healthcare, consumer, hardware, artificial intelligence, and web3 sectors. First Round emphasizes founder support and inclusive practices, including initiatives such as the Diversity Term Sheet Rider.

Meka Asonye

Partner

Hayley Barna

Partner

Brett Berson

VP, Platform

Jeffrey Donnon

CFO

Annie Duke

Special Partner

Past deals in CRM

Actively AI

Series A in 2025
Founded by Stanford AI researchers, Actively AI enhances outbound sales efficiency using AI. Its platform automates account research, identifies top prospects in real-time, and generates personalized messaging, enabling organizations to double their sales pipeline.

Rillet

Venture Round in 2024
Rillet is an AI-native ERP that automates accounting for complex revenue models, allowing for fast book closings and providing a reliable source of truth. The solution covers the full spectrum of accounting and finance needs, including customer invoicing, GAAP-compliant revenue recognition, automated bank reconciliations, accrual-based expense recognition, real-time SaaS metrics, and other analytics capabilities. Rillet covers multiple entities, geographies, and currencies and allows for consolidated multi-currency reportin,g all embedded within one platform.

Thena

Seed Round in 2023
Thena is a cutting-edge customer support platform designed specifically for B2B teams. It integrates with modern communication channels like Slack, MS Teams, in-app chat, and email to streamline customer interactions. Thena's AI-powered platform serves innovative companies such as Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.

Actively AI

Seed Round in 2023
Founded by Stanford AI researchers, Actively AI enhances outbound sales efficiency using AI. Its platform automates account research, identifies top prospects in real-time, and generates personalized messaging, enabling organizations to double their sales pipeline.

&open

Series A in 2022
&Open is a gifting platform that facilitates the distribution of digital and physical gifts from brands to individuals worldwide. By enhancing customer loyalty, retention, and engagement, the platform serves sales, marketing, and customer experience teams through a unified system. It offers branded communication capabilities and integrates seamlessly into existing workflows, allowing brands to effectively track the impact of their gifting strategies. This approach enables companies to strengthen their relationships with customers, fostering increased retention and advocacy.

Pocus

Seed Round in 2021
Pocus is a revenue data platform designed to empower go-to-market teams in analyzing and visualizing data related to prospects and customers without the need for engineering support. The platform is tailored for product-led companies, providing essential insights and automation to convert self-serve users into paying customers. By integrating customer firmographic and product usage data, Pocus offers a comprehensive view of the self-serve funnel, enabling sales teams to identify high-priority opportunities and take swift action. This approach not only enhances efficiency but also allows sales teams to save significant time, ultimately uncovering substantial revenue opportunities. Pocus serves notable clients such as Miro, Webflow, Loom, and Superhuman, helping them focus their efforts on the most promising leads.

&open

Seed Round in 2021
&Open is a gifting platform that facilitates the distribution of digital and physical gifts from brands to individuals worldwide. By enhancing customer loyalty, retention, and engagement, the platform serves sales, marketing, and customer experience teams through a unified system. It offers branded communication capabilities and integrates seamlessly into existing workflows, allowing brands to effectively track the impact of their gifting strategies. This approach enables companies to strengthen their relationships with customers, fostering increased retention and advocacy.

Atrium

Seed Round in 2021
Atrium is a San Francisco-based company that specializes in providing a data-driven sales management platform. Its service focuses on collecting and analyzing metadata from various sources, including email, calendars, phone communications, and customer relationship management systems. This comprehensive approach allows Atrium to deliver real-time insights into team performance, helping organizations make better-informed decisions. By identifying and addressing root causes of performance issues, the platform enables clients to effectively monitor project timelines and improve overall operational efficiency. Backed by prominent investors, Atrium aims to transform the way teams collaborate and work together.

Stensul

Series B in 2020
Stensul streamlines enterprise marketing by offering a centralized email generation platform. It enables marketers to create mobile-responsive emails that adhere to brand guidelines, bypassing the need for designer, developer, and QA involvement. Emails can be instantly sent through popular ESPs or Marketing Clouds.

Troops

Series B in 2019
Troops is a developer of a revenue communications platform that enhances sales velocity, forecast accuracy, visibility, and collaboration for sales teams. The platform integrates with Salesforce to provide real-time transparency around sales data and operates as a Slackbot, enabling users to configure reports, communicate deal wins, and access information on both standard and custom Salesforce objects. By employing artificial intelligence, Troops allows users to create customizable notifications, view, and update data across various applications. This functionality helps sales teams receive actionable pipeline alerts and increases their overall sales activity.

Karuna Health

Seed Round in 2019
Karuna Health, Inc. is a healthcare technology company that specializes in developing a patient engagement and task management platform designed to improve communication between healthcare providers and patients. Founded in 2018 and headquartered in San Francisco, California, Karuna's platform automates essential patient care management tasks, enabling health guides to assist patients with appointment reminders, health status updates, and communication with care managers. It offers a comprehensive suite of tools that facilitate scheduling, transportation organization, and the secure exchange of information, all while ensuring compliance with HIPAA regulations. By integrating workflow and automation, Karuna Health aims to enhance the patient experience and streamline interactions among patients, their families, and healthcare teams.

Stensul

Series A in 2018
Stensul streamlines enterprise marketing by offering a centralized email generation platform. It enables marketers to create mobile-responsive emails that adhere to brand guidelines, bypassing the need for designer, developer, and QA involvement. Emails can be instantly sent through popular ESPs or Marketing Clouds.

Karuna Health

Seed Round in 2018
Karuna Health, Inc. is a healthcare technology company that specializes in developing a patient engagement and task management platform designed to improve communication between healthcare providers and patients. Founded in 2018 and headquartered in San Francisco, California, Karuna's platform automates essential patient care management tasks, enabling health guides to assist patients with appointment reminders, health status updates, and communication with care managers. It offers a comprehensive suite of tools that facilitate scheduling, transportation organization, and the secure exchange of information, all while ensuring compliance with HIPAA regulations. By integrating workflow and automation, Karuna Health aims to enhance the patient experience and streamline interactions among patients, their families, and healthcare teams.

Notion

Angel Round in 2017
Notion is an online productivity and collaboration platform that unifies note-taking, task management, and database functionality within a single workspace. It enables users to create customizable workspaces for personal organization, projects, and team collaboration, supported by templates for tasks such as CRM, personal finance, and content management. The platform integrates with external tools like Google Calendar, Slack, and GitHub, expanding its reach across apps and services. Notion also offers AI-assisted features to help with writing and productivity tasks. Designed as an all-in-one solution for planning, writing, collaborating, and organizing work, Notion supports individuals and teams in managing workflows more systematically and improving overall productivity.

Stensul

Seed Round in 2016
Stensul streamlines enterprise marketing by offering a centralized email generation platform. It enables marketers to create mobile-responsive emails that adhere to brand guidelines, bypassing the need for designer, developer, and QA involvement. Emails can be instantly sent through popular ESPs or Marketing Clouds.

Troops

Series A in 2016
Troops is a developer of a revenue communications platform that enhances sales velocity, forecast accuracy, visibility, and collaboration for sales teams. The platform integrates with Salesforce to provide real-time transparency around sales data and operates as a Slackbot, enabling users to configure reports, communicate deal wins, and access information on both standard and custom Salesforce objects. By employing artificial intelligence, Troops allows users to create customizable notifications, view, and update data across various applications. This functionality helps sales teams receive actionable pipeline alerts and increases their overall sales activity.

Pattern

Seed Round in 2016
Pattern is a intelligent workspace geared towards sales teams. It prepares research for the user, streamlining the process with built in templates. Pattern can also confirm meetings, automate follow-ups, update stale records and research accounts. Lastly, Pattern uses machine learning to surface risk and momentum signals in your pipeline using data from email, calendar, and Salesforce.

Relay Network

Series B in 2016
Relay Network, LLC is a technology company headquartered in Radnor, Pennsylvania, specializing in customer engagement through a private messaging application. Founded in 2009, Relay Network enables businesses to send proactive and personalized communications to their customers, enhancing the way companies interact with their clientele. The platform supports various industries, including healthcare, financial services, insurance, cable, energy, travel, and hospitality, by allowing customers to opt-in for messages from their service providers. The company's innovative approach empowers businesses to design and automate customer engagement, helping them scale their support efforts and meet the growing demand for personalized service.

Percolate

Series C in 2015
Percolate is a provider of a content marketing platform that enhances global marketing visibility and collaboration. The company's software integrates various marketing functions, including governance, planning, content creation, audience acquisition, customer management, and analytics. By uniting brand narratives, data, and customer interactions, Percolate empowers marketers to effectively build and manage complex marketing programs. This enables brands to efficiently organize integrated campaigns and deliver personalized content, ensuring that marketing efforts are aligned with customer engagement across all platforms and locations. With a focus on increasing productivity and driving sales, Percolate facilitates comprehensive control and agility for marketing teams.

Clearbit

Pre Seed Round in 2015
Clearbit, Inc. is a business intelligence company based in San Francisco, California, that specializes in providing application program interface tools to help organizations gather detailed information about their customers. Its suite of tools is designed for customer analysis, geolocation, fraud prevention, background checks, and address verification. By delivering accurate and actionable data, Clearbit enables businesses to enhance their sales processes and mitigate the risks of fraud, ultimately supporting informed decision-making and improving operational efficiency.

Relay Network

Series A in 2014
Relay Network, LLC is a technology company headquartered in Radnor, Pennsylvania, specializing in customer engagement through a private messaging application. Founded in 2009, Relay Network enables businesses to send proactive and personalized communications to their customers, enhancing the way companies interact with their clientele. The platform supports various industries, including healthcare, financial services, insurance, cable, energy, travel, and hospitality, by allowing customers to opt-in for messages from their service providers. The company's innovative approach empowers businesses to design and automate customer engagement, helping them scale their support efforts and meet the growing demand for personalized service.

Percolate

Series B in 2014
Percolate is a provider of a content marketing platform that enhances global marketing visibility and collaboration. The company's software integrates various marketing functions, including governance, planning, content creation, audience acquisition, customer management, and analytics. By uniting brand narratives, data, and customer interactions, Percolate empowers marketers to effectively build and manage complex marketing programs. This enables brands to efficiently organize integrated campaigns and deliver personalized content, ensuring that marketing efforts are aligned with customer engagement across all platforms and locations. With a focus on increasing productivity and driving sales, Percolate facilitates comprehensive control and agility for marketing teams.

Preo

Seed Round in 2013
Preo is a mobile application that enhances the efficiency of ordering food and beverages in the hospitality industry, aiming to eliminate long wait times for customers. The app allows users to place drink orders and pay online, integrating seamlessly into the workflow of servers who can view receipts, manage orders, and serve customers more effectively. By reducing the time spent on payment processing by approximately 50%, Preo streamlines service operations for venues. Additionally, the platform enables venues to identify their best customers and engage them through targeted promotions on social media. Users can earn rewards by sharing their experiences, while beverage brands can offer complimentary drinks in exchange for social media interactions, fostering a mutually beneficial relationship between consumers and businesses.

myDocket

Series A in 2013
myDocket, Inc. is a technology company based in Austin, Texas, that provides a platform for sales teams to organize and share a variety of content, including presentations, whitepapers, and videos, with their customers. Founded in 2012 as Handshakez, Inc., myDocket aims to reduce uncertainty in the sales process by offering features that allow sales representatives to track email interactions and collateral usage. The platform enables users to know who is engaging with their content and when, thereby enhancing the effectiveness of sales efforts. Designed by industry veterans from Jive Software, Salesforce.com, and Solarwinds, myDocket presents shared content in an attractive format, ensuring a seamless experience for customers through one-click access. Instant alerts and notifications keep sales teams informed about content engagement, facilitating a more efficient sales cycle.

Percolate

Series A in 2012
Percolate is a provider of a content marketing platform that enhances global marketing visibility and collaboration. The company's software integrates various marketing functions, including governance, planning, content creation, audience acquisition, customer management, and analytics. By uniting brand narratives, data, and customer interactions, Percolate empowers marketers to effectively build and manage complex marketing programs. This enables brands to efficiently organize integrated campaigns and deliver personalized content, ensuring that marketing efforts are aligned with customer engagement across all platforms and locations. With a focus on increasing productivity and driving sales, Percolate facilitates comprehensive control and agility for marketing teams.

Percolate

Seed Round in 2011
Percolate is a provider of a content marketing platform that enhances global marketing visibility and collaboration. The company's software integrates various marketing functions, including governance, planning, content creation, audience acquisition, customer management, and analytics. By uniting brand narratives, data, and customer interactions, Percolate empowers marketers to effectively build and manage complex marketing programs. This enables brands to efficiently organize integrated campaigns and deliver personalized content, ensuring that marketing efforts are aligned with customer engagement across all platforms and locations. With a focus on increasing productivity and driving sales, Percolate facilitates comprehensive control and agility for marketing teams.

Get Satisfaction

Series B in 2011
Get Satisfaction, Inc. is a company that offers an online community platform designed to connect businesses with their customers, enhancing relationships that create mutual value. Founded in 2007 and headquartered in New York, with additional offices in Austin and Boston, the platform enables organizations to modernize customer support, accelerate sales, and differentiate their brands through innovative customer engagement. The service integrates seamlessly with various applications, including CRM and marketing tools, allowing companies of all sizes—from large corporations like Kellogg's and Procter & Gamble to smaller enterprises—to establish vibrant online communities. This approach aims to foster collaboration and drive new ideas, ensuring companies can effectively respond to the evolving needs of today's consumers. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

Relay Network

Series A in 2011
Relay Network, LLC is a technology company headquartered in Radnor, Pennsylvania, specializing in customer engagement through a private messaging application. Founded in 2009, Relay Network enables businesses to send proactive and personalized communications to their customers, enhancing the way companies interact with their clientele. The platform supports various industries, including healthcare, financial services, insurance, cable, energy, travel, and hospitality, by allowing customers to opt-in for messages from their service providers. The company's innovative approach empowers businesses to design and automate customer engagement, helping them scale their support efforts and meet the growing demand for personalized service.

Crunched

Seed Round in 2011
Crunched is a presentation and analytics platform designed to assist business professionals in enhancing their sales effectiveness through deeper insights into customer behavior. The platform enables users to identify and prioritize their most valuable customers, ensuring that they can engage them with tailored solutions at the appropriate moments. Additionally, Crunched facilitates online meetings and presentations, allowing sales professionals to establish connections with clients, monitor engagement during interactions, and collaborate seamlessly across their organizations. By streamlining these processes, Crunched aims to eliminate unnecessary data entry and improve overall sales efficiency.

Get Satisfaction

Series A in 2010
Get Satisfaction, Inc. is a company that offers an online community platform designed to connect businesses with their customers, enhancing relationships that create mutual value. Founded in 2007 and headquartered in New York, with additional offices in Austin and Boston, the platform enables organizations to modernize customer support, accelerate sales, and differentiate their brands through innovative customer engagement. The service integrates seamlessly with various applications, including CRM and marketing tools, allowing companies of all sizes—from large corporations like Kellogg's and Procter & Gamble to smaller enterprises—to establish vibrant online communities. This approach aims to foster collaboration and drive new ideas, ensuring companies can effectively respond to the evolving needs of today's consumers. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

Xobni

Series C in 2010
Xobni, founded in 2008, specializes in enhancing email productivity by making inboxes and address books smarter. It offers products like Smartr for Gmail, Android, iPhone, Outlook, and BlackBerry, which automatically create comprehensive profiles for contacts using email history and data from social networks such as LinkedIn, Twitter, Facebook, Skype, and Hoovers. These profiles are instantly searchable and include a photo, job title, company details, and updates from the contact's social media presence.

Readyforce

Series A in 2010
Readyforce is a professional networking platform tailored specifically for college students, enabling them to connect with peers, mentors, and alumni while sharing career-related content and resources. Students can discover relevant events, seek guidance, and engage in discussions around career opportunities. For companies, Readyforce serves as an effective tool for reaching top college talent across the United States. Businesses can create detailed profiles, post job openings and internships, and promote events to attract students. The platform also allows companies to communicate directly with students based on specific criteria such as school and major, facilitating targeted outreach for scholarships, competitions, and brand engagement. Readyforce is designed to streamline the recruitment process and enhance talent community building, offering a free membership to all users.

CoTweet

Series A in 2009
CoTweet is a business front-end for Twitter, enabling companies to engage in proactive marketing and response-oriented customer service activities. On March 2, 2010 CoTweet was acquired by ExactTarget.

Xobni

Series B in 2009
Xobni, founded in 2008, specializes in enhancing email productivity by making inboxes and address books smarter. It offers products like Smartr for Gmail, Android, iPhone, Outlook, and BlackBerry, which automatically create comprehensive profiles for contacts using email history and data from social networks such as LinkedIn, Twitter, Facebook, Skype, and Hoovers. These profiles are instantly searchable and include a photo, job title, company details, and updates from the contact's social media presence.

Get Satisfaction

Seed Round in 2009
Get Satisfaction, Inc. is a company that offers an online community platform designed to connect businesses with their customers, enhancing relationships that create mutual value. Founded in 2007 and headquartered in New York, with additional offices in Austin and Boston, the platform enables organizations to modernize customer support, accelerate sales, and differentiate their brands through innovative customer engagement. The service integrates seamlessly with various applications, including CRM and marketing tools, allowing companies of all sizes—from large corporations like Kellogg's and Procter & Gamble to smaller enterprises—to establish vibrant online communities. This approach aims to foster collaboration and drive new ideas, ensuring companies can effectively respond to the evolving needs of today's consumers. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

Xobni

Series B in 2009
Xobni, founded in 2008, specializes in enhancing email productivity by making inboxes and address books smarter. It offers products like Smartr for Gmail, Android, iPhone, Outlook, and BlackBerry, which automatically create comprehensive profiles for contacts using email history and data from social networks such as LinkedIn, Twitter, Facebook, Skype, and Hoovers. These profiles are instantly searchable and include a photo, job title, company details, and updates from the contact's social media presence.

Gigya

Series C in 2008
Gigya, Inc. is a provider of a customer identity management platform that assists companies in transforming unknown site visitors into known, loyal, and engaged customers. Founded in 2006 and headquartered in Mountain View, California, Gigya's platform enables businesses to collect, manage, and utilize customer identities at scale. This capability facilitates the creation of personalized experiences that drive growth and enhance customer relationships. The platform consolidates data into comprehensive customer profiles, allowing enterprises to recognize customers across various devices and improve service offerings. Additionally, Gigya provides developers with APIs for secure and scalable registration, authentication, profile management, data analytics, and third-party integrations. The company serves a diverse range of industries, including e-commerce, media, publishing, and travel, both in the United States and internationally. As of November 2017, Gigya operates as a subsidiary of hybris AG.

Gigya

Series B in 2008
Gigya, Inc. is a provider of a customer identity management platform that assists companies in transforming unknown site visitors into known, loyal, and engaged customers. Founded in 2006 and headquartered in Mountain View, California, Gigya's platform enables businesses to collect, manage, and utilize customer identities at scale. This capability facilitates the creation of personalized experiences that drive growth and enhance customer relationships. The platform consolidates data into comprehensive customer profiles, allowing enterprises to recognize customers across various devices and improve service offerings. Additionally, Gigya provides developers with APIs for secure and scalable registration, authentication, profile management, data analytics, and third-party integrations. The company serves a diverse range of industries, including e-commerce, media, publishing, and travel, both in the United States and internationally. As of November 2017, Gigya operates as a subsidiary of hybris AG.

CE Interactive

Series A in 2008
Wirewize is a product of CE Interactive, a New York-based software and services company that has developed the definitive platform to help users manage, support, improve and simplify their consumer electronics experience. CEI represents the next generation of support services, and provides its solutions to consumer electronics retailers, manufacturers, service providers and consumers. CEI's unique information delivery technologies provide cross-brand model specific support solutions at all critical customer touch points; on the retail floor, through a call center help desk, through a service or installation event, and by the customer directly over the web.

Get Satisfaction

Seed Round in 2007
Get Satisfaction, Inc. is a company that offers an online community platform designed to connect businesses with their customers, enhancing relationships that create mutual value. Founded in 2007 and headquartered in New York, with additional offices in Austin and Boston, the platform enables organizations to modernize customer support, accelerate sales, and differentiate their brands through innovative customer engagement. The service integrates seamlessly with various applications, including CRM and marketing tools, allowing companies of all sizes—from large corporations like Kellogg's and Procter & Gamble to smaller enterprises—to establish vibrant online communities. This approach aims to foster collaboration and drive new ideas, ensuring companies can effectively respond to the evolving needs of today's consumers. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

Xobni

Series A in 2007
Xobni, founded in 2008, specializes in enhancing email productivity by making inboxes and address books smarter. It offers products like Smartr for Gmail, Android, iPhone, Outlook, and BlackBerry, which automatically create comprehensive profiles for contacts using email history and data from social networks such as LinkedIn, Twitter, Facebook, Skype, and Hoovers. These profiles are instantly searchable and include a photo, job title, company details, and updates from the contact's social media presence.

Gigya

Series A in 2007
Gigya, Inc. is a provider of a customer identity management platform that assists companies in transforming unknown site visitors into known, loyal, and engaged customers. Founded in 2006 and headquartered in Mountain View, California, Gigya's platform enables businesses to collect, manage, and utilize customer identities at scale. This capability facilitates the creation of personalized experiences that drive growth and enhance customer relationships. The platform consolidates data into comprehensive customer profiles, allowing enterprises to recognize customers across various devices and improve service offerings. Additionally, Gigya provides developers with APIs for secure and scalable registration, authentication, profile management, data analytics, and third-party integrations. The company serves a diverse range of industries, including e-commerce, media, publishing, and travel, both in the United States and internationally. As of November 2017, Gigya operates as a subsidiary of hybris AG.

CE Interactive

Seed Round in 2005
Wirewize is a product of CE Interactive, a New York-based software and services company that has developed the definitive platform to help users manage, support, improve and simplify their consumer electronics experience. CEI represents the next generation of support services, and provides its solutions to consumer electronics retailers, manufacturers, service providers and consumers. CEI's unique information delivery technologies provide cross-brand model specific support solutions at all critical customer touch points; on the retail floor, through a call center help desk, through a service or installation event, and by the customer directly over the web.

Rillet

Rillet is an AI-native ERP that automates accounting for complex revenue models, allowing for fast book closings and providing a reliable source of truth. The solution covers the full spectrum of accounting and finance needs, including customer invoicing, GAAP-compliant revenue recognition, automated bank reconciliations, accrual-based expense recognition, real-time SaaS metrics, and other analytics capabilities. Rillet covers multiple entities, geographies, and currencies and allows for consolidated multi-currency reportin,g all embedded within one platform.
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