FJ Labs

Founded in 2015, FJ Labs is a New York-based venture capital firm focusing on stage-agnostic investments in marketplaces and consumer-facing startups. Their investment range varies from $50,000 to $5,000,000, typically at seed or series A stages.

Matias Barbero

Investor

Zineb Belghiti

Analyst

Fabrice Grinda

Partner

William Guillouard

Venture Partner

Arne Halleraker

Partner

Past deals in Messaging

Scratch

Venture Round in 2024
Scratch is a fintech company specializing in payment processing, patient financing, and communication tools for veterinary and medical practices. Approximately half of U.S. veterinary clinics use its platform to interact with clients and facilitate transactions.

OTPless

Seed Round in 2024
OTPless is a software company that provides SaaS authentication solutions enabling users to sign into various platforms via WhatsApp. It has an official partnership with WhatsApp to ensure safety, reliability, and efficiency of its product. Headquartered in Delhi, India, OTPless was founded in 2021. The company specializes in integrating, customizing, and optimizing WhatsApp-based authentication and login systems, delivering secure, frictionless mobile-number sign-in for businesses and helping streamline onboarding while reducing customer acquisition costs.

Muzz

Series A in 2024
Muzz is a global dating app tailored for Muslims, facilitating connections and marriages within the community. With over 8 million members worldwide and a success rate of over 400,000 matches, Muzz has made a significant impact on the global Muslim demographic. Founded by Shahzad Younas, formerly a Vice President at Morgan Stanley, Muzz is headquartered in London with a team of over 65 employees. The app offers features such as private chatting, photo sharing, and planned meet-ups to help users find compatible partners.

Luzia

Series A in 2023
Luzia develops AI technology for transcribing audio communications on WhatsApp. Its platform includes a chatbot accessible via WhatsApp, offering features such as answering questions, generating text, translating languages, and writing creative material to facilitate various tasks.

Luzia

Seed Round in 2023
Luzia develops AI technology for transcribing audio communications on WhatsApp. Its platform includes a chatbot accessible via WhatsApp, offering features such as answering questions, generating text, translating languages, and writing creative material to facilitate various tasks.

CloserContact

Series A in 2022
CloserContact develops software and digital tools that organizes and manages various messaging platforms. It is based in Hong Kong.

PetsApp

Series A in 2022
PetsApp offers a telemedicine solution for veterinary clinics, facilitating client engagement via text chat, video consultations, and secure payments. It helps clinics monetize previously untapped communication channels, optimize capacity utilization, and generate leads.

Scratch

Series C in 2022
Scratch is a fintech company specializing in payment processing, patient financing, and communication tools for veterinary and medical practices. Approximately half of U.S. veterinary clinics use its platform to interact with clients and facilitate transactions.

Aga Care

Pre Seed Round in 2022
Aga Care is a Paris-based company that operates an online platform for virtual coaching and counseling. The platform serves as an approachable well-being companion, offering users access to all-day and all-night chat services with specialists and therapists. It provides encouraging and motivational messages, helping users alleviate anxieties and worries while focusing on mental well-being and personal development. Through its services, Aga Care aims to promote mental peace and support users in their journey towards improved emotional health.

Channel AI

Series A in 2022
Building the truly open AI messaging platform

Inkly

Seed Round in 2022
Inkly enables users to send personalized greeting cards via the internet. Users simply write their message on paper, scan it with a smartphone app, and Inkly handles printing and mailing. The company also offers contract management software for sales teams, streamlining negotiation and closing processes.

Timeleft

Seed Round in 2021
Timeleft is a technology company that operates a platform facilitating social connections based on shared values and aspirations. It offers mobile applications enabling users to curate lists of experiences, which are then aggregated onto personal profile pages. This allows individuals to meet and communicate with like-minded others, fostering new relationships centered around common goals and interests.

Lara AI

Pre Seed Round in 2021
Lara AI is an AI-powered HR member that helps companies reduce turnover and enhance HR team efficiency. Lara is introduced into the company as the new AI-powered HR Business Partner, available to all employees in stores, locations, or working remotely, accessible via WhatsApp, Teams, Slack, and various messaging apps. Thanks to Lara, companies can automate: - Real-time measurement of employee engagement, sharing real-time analytics with HR and managers. - Support for employees: from answering frequently asked questions to managing requests and simplifying task submissions. - Automating internal communications.

Memmo.me

Series A in 2021
Memmo.me is a fan engagement platform that facilitates personalized video messages from a variety of public figures, including actors, athletes, musicians, and influencers. The company provides a web-based service that enables fans and businesses to request customized video greetings from their favorite celebrities, enhancing connections between them. By leveraging this unique video operating platform, Memmo.me supports brands in improving their sales and marketing efforts while also fostering greater engagement with employees and audiences.

Gorgias

Series B in 2020
Founded in 2015, Gorgias is a leading customer service platform designed specifically for e-commerce businesses. It offers cutting-edge automation and AI capabilities to deliver personalized support across multiple channels, including email, voice, SMS, live chat, and social media. With over 250 employees across eight global offices, Gorgias serves more than 12,000 merchants worldwide, including prominent brands like Steve Madden and Glossier.

Peerboard

Seed Round in 2020
PeerBoard is a community platform designed to enhance user engagement and foster connections among online audiences. The platform offers a variety of features, including a forum plugin, integrated peer board, and email management tools, all aimed at facilitating knowledge sharing. It provides businesses with user profiles, no-code integrations, and customizable access rights and registration options. Additionally, PeerBoard supports real-time interactions through threads and updates, ensuring an interactive experience for users. With plugins for popular platforms such as WordPress, Shopify, and Thinkific, PeerBoard allows businesses to seamlessly extend their websites into vibrant community spaces.

Octane AI

Venture Round in 2020
Octane AI, Inc. is a developer of a conversational marketing automation platform tailored for e-commerce businesses. Founded in 2016 and based in Irvine, California, the company provides tools for merchants to create engaging quizzes, collect data, and automate customer interactions through personalized Facebook Messenger and SMS. Its platform supports chatbot creation, allowing users to integrate various content types, manage customer service, and enhance product visibility. Trusted by over 1,000 Shopify and Shopify Plus brands, Octane AI empowers merchants to connect with customers effectively, personalize their buying journey, and boost retention rates. The company operates on a fully remote model, employing a diverse team across more than ten countries, and is backed by prominent Silicon Valley investors.

Peerboard

Pre Seed Round in 2020
PeerBoard is a community platform designed to enhance user engagement and foster connections among online audiences. The platform offers a variety of features, including a forum plugin, integrated peer board, and email management tools, all aimed at facilitating knowledge sharing. It provides businesses with user profiles, no-code integrations, and customizable access rights and registration options. Additionally, PeerBoard supports real-time interactions through threads and updates, ensuring an interactive experience for users. With plugins for popular platforms such as WordPress, Shopify, and Thinkific, PeerBoard allows businesses to seamlessly extend their websites into vibrant community spaces.

Scratch

Series B in 2019
Scratch is a fintech company specializing in payment processing, patient financing, and communication tools for veterinary and medical practices. Approximately half of U.S. veterinary clinics use its platform to interact with clients and facilitate transactions.

Bizly

Seed Round in 2019
Founded in 2015, Bizly operates a global platform that streamlines enterprise meetings management. It offers automated solutions for hybrid meeting organization, including invitation automation, attendee management, venue booking, and virtual technology integration.

Aircall

Series B in 2018
Founded in 2014, Aircall provides innovative cloud-based call center software for startups and small to medium-sized businesses. Its platform integrates with popular productivity tools, enabling efficient phone support management.

Pulse

Convertible Note in 2018
Pulse Q&A Inc. is an innovative company specializing in an artificial intelligence-based platform that delivers crowdsourced data aimed at technology executives. Founded in 2017 and headquartered in San Francisco, the company enables users, particularly Chief Information Officers, to gather insights by creating questions and sharing them with peers, customers, or prospects. This process allows users to test messaging and positioning in real time before launching new products or refreshing existing messages. By providing access to relevant conversations and data, Pulse Q&A empowers decision-makers to make informed choices that drive meaningful outcomes in innovation and spending.

Muzz

Seed Round in 2017
Muzz is a global dating app tailored for Muslims, facilitating connections and marriages within the community. With over 8 million members worldwide and a success rate of over 400,000 matches, Muzz has made a significant impact on the global Muslim demographic. Founded by Shahzad Younas, formerly a Vice President at Morgan Stanley, Muzz is headquartered in London with a team of over 65 employees. The app offers features such as private chatting, photo sharing, and planned meet-ups to help users find compatible partners.

Customer.io

Seed Round in 2017
Customer.io is a software-as-a-service marketing automation platform that enables businesses to send triggered messages based on user behavior. It collects and processes user activity data via on-site JavaScript and a REST API, then applies rules to segment audiences and tailor outreach, such as re-engagement prompts for users who have not logged in recently. The platform delivers targeted emails, push notifications, messages, and newsletters to encourage actions, grow engagement, and support subscriptions. It provides analytics to measure campaign effectiveness and supports iterative optimization of messaging. By combining behavior-driven targeting with cross-channel delivery, Customer.io helps teams build relationships with users and improve customer success and revenue.

Letgo

Series C in 2017
Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.

&Ava

Seed Round in 2016
Ava is a company that specializes in live captioning technology, utilizing artificial intelligence to transcribe spoken language into text. Its innovative platform is designed to enhance accessibility for the 466 million individuals who are deaf or hard of hearing worldwide. By providing instant captions and color-coded text, Ava's application facilitates seamless communication in group conversations, allowing users to actively participate in discussions and stay informed about their surroundings. This approach not only empowers deaf and hard-of-hearing individuals but also fosters improved connections among all participants in various social settings.

Aircall

Series A in 2016
Founded in 2014, Aircall provides innovative cloud-based call center software for startups and small to medium-sized businesses. Its platform integrates with popular productivity tools, enabling efficient phone support management.

Letgo

Series B in 2016
Letgo is a mobile platform founded in 2015, facilitating local buying and selling of second-hand goods. With over 100 million downloads and 400 million listings, it's one of America's most popular apps for trading items, ranging from electronics and vehicles to clothing and furniture. Letgo's innovative features, such as image recognition and instant chat, simplify the process of listing items and connecting buyers and sellers. The platform's user-friendly interface allows users to snap a photo, and letgo automatically suggests a title, price, and category for the listing.

MessageYes (formerly ReplyYes)

Seed Round in 2016
MessageYes' mission is to help people effortlessly discover and purchase items they love using their mobile phones. MessageYes is the first platform to offer frictionless e-commerce over mobile messaging for brands looking to engage and transact directly with their customers. Leveraging artificial intelligence (AI), human-assisted AI, and integrated payments, the MessageYes platform learns from customer feedback to make the experience serendipitous to each person and brand. Message recipients simply reply "Yes" to instantly buy from their mobile phones.

Klarna

Convertible Note in 2016
Klarna is a technology-driven payments company that provides a platform for connecting consumers and merchants with flexible payment options for online and offline shopping. It offers direct payments, pay-after-delivery options, and installment plans, supported by a mobile app that enhances the shopping experience with flexible payment options and cashback rewards. The company operates across multiple countries and serves merchants with payment solutions and tailored advertising services, including messaging and insights features. Klarna is known for its buy now, pay later model, enabling interest-free financing for purchases divided into installments.

Envoy

Seed Round in 2015
Envoy is the trusted Family Concierge service for seniors and their families. Thousands have already turned to Envoy for lightweight help and support to stay in their homes longer, maintain their independence, and live life to the fullest. The heart of our service is our wonderful community of Family Concierge assistants, whom we call our Envoys, serving clients in their local neighborhoods. Each and every day, our Envoys enjoy the freedom to earn flexible income they need, as they build trusted relationships with their clients, while being out and about doing something they love - helping others. Whether it’s simply for grocery shopping from favorite local stores or as a compelling alternative to traditional in-home care or assisted living, our software and apps make managing everything just a tap away. Families have a trusted, 1:1 relationship with their Envoy while enjoying full transparency and peace of mind like never before - with notifications, photos, and receipts documenting every visit.

Angel.ai

Series A in 2015
Angel.ai, founded in February 2015, offers a text message-based personal concierge service that enables users to make various requests at any time of day. Utilizing Human Assisted Artificial Intelligence, the service connects clients with trained operators who assist with tasks such as ordering food, making restaurant reservations, and booking hotels or travel tickets. Angel.ai operates with a focus on user convenience, fulfilling on-demand requests without charge, aside from possible service costs, markups, or hidden fees. This approach allows clients to save time and streamline their everyday activities through simple text messages.

Customer.io

Seed Round in 2013
Customer.io is a software-as-a-service marketing automation platform that enables businesses to send triggered messages based on user behavior. It collects and processes user activity data via on-site JavaScript and a REST API, then applies rules to segment audiences and tailor outreach, such as re-engagement prompts for users who have not logged in recently. The platform delivers targeted emails, push notifications, messages, and newsletters to encourage actions, grow engagement, and support subscriptions. It provides analytics to measure campaign effectiveness and supports iterative optimization of messaging. By combining behavior-driven targeting with cross-channel delivery, Customer.io helps teams build relationships with users and improve customer success and revenue.
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