Gaingels

Idiomatic believes that if you can listen to your customers at scale, you will make better business decisions. Its voice-of-customer platform helps companies do just that, by using AI to identify and track all issues and trends that customers bring up in customer support inquiries, NPS survey responses, and app reviews. Idiomatic quantifies those granular issues so that their clients have clear, data-driven criteria for prioritizing resources in order to improve their products or services. Beloved companies like Pinterest, Slack, Instacart, and Disney rely on Idiomatic.

$1.3T is spent globally each year to drive traffic to ecommerce websites. Only 3% convert. That’s because most sites don’t know who you are. Because is a CRO & Personalization platform for Shopify - powered by Klaviyo data We help connect all the data merchants have in their tech stack across Shopify, Klaviyo, Yotpo, Loyalty Lion, Recharge, Octane, and more to create a dynamic website experience. Brands like Tom Brady’s TB12, Hello Kitty, Echelon, Duke Cannon, The Adventure Challenge, and more use Because to increase conversion by 23%+

Pryon is an artificial intelligence company focused on enterprise knowledge management. Its natural language processing platform transforms unstructured data into experiences that increase productivity with unmatched accuracy and speed. Pryon’s automated machine learning engines deliver rapid time to value by enriching existing content. This no-code approach prevents operational disruption and allows organizations to quickly maximize the business value trapped within their information assets. Pryon was founded by Igor Jablokov, whose previous company defined the state of the art for AI assistants and was acquired by Amazon to form the basis for Alexa.

People.ai is an artificial intelligence (AI) platform for enterprise revenue. People.ai helps sales, marketing, and customer success teams uncover every revenue opportunity from every customer, by capturing all customer contacts, activity and engagement to drive actionable insights across all revenue teams. People.ai empowers sales leaders to be more effective at managing their teams and growing revenue by giving them a complete picture of sales activities and leveraging AI to deliver sales performance analytics, personalized coaching, one-on-one feedback, and pipeline reviews. The People.ai platform identifies and targets the buying group, and gives marketers a clear visualization of whom sales has spoken with, and which campaign has been successful in each opportunity. Using this information, marketers are able to build personas and deal models in order to better target their marketing efforts and get better campaign ROI. Customer success and services teams use People.ai to ensure they are engaging with the right people when the customer is handed off to them, but more importantly, these post-sales teams are constantly looking to align their effort and activities with the right opportunities and customers, tracking the true cost to support each customer.

MakerSights enables retail brands around the world to put actionable consumer data at the heart of every product decision, from informing seasonal direction to choosing the right buy depth for each SKU, so they’re able to create products that people love – without the waste generated by over-assortment and overproduction. Founded in 2015 by Dan Leahy and Matt Field, MakerSights is currently headquartered in San Francisco with additional offices in Austin, Vancouver, and London. Our customers include consumer-obsessed, smart-to-market brands, like New Balance, Madewell, Ralph Lauren, and Rothy’s.

Keydabra provides a digital intelligence platform that aims to boost website engagement and conversions. Keydabra Digital provides a new way to improve users' digital footprint. Its AI tools quantify experiences and transform millions of data points into insightful and actionable solutions. It is the most effective method for understanding customer experience, increasing engagement, and increasing conversion on websites.

Bluecore is a Multi-Channel Marketing Platform that uses predictive intelligence to trigger, prioritize, and personalize retail marketing. By unifying, scoring, and activating consumer, behavior, and product data in one platform, Bluecore paints a comprehensive picture of each shopper and their historical, and most uniquely, anticipated relationship with brand products and experiences. Today, Bluecore manages nearly 500 million shopper IDs and a cumulative product catalog second only to Amazon.

VoiceOps is the first and only coaching enablement solution for call centers that helps companies achieve higher ROI by making coaches more effective. The VoiceOps Coaching Enablement Platform drives lasting behavior change among reps at scale that leads to higher conversion rates, reduced attrition and ramp time, and a more consultative experience for customers. Founded in 2016, VoiceOps now works with some of the leading companies in industries including financial services, consumer lending, insurance, education, travel, and hospitality.

Knowmail S.A.L. Ltd. develops a personal email assistant application designed to enhance communication and collaboration for employees across various devices and locations. The application utilizes artificial intelligence to prioritize emails based on their importance and the user’s available reading time. It provides contextual "next best actions" for each email, helping users manage their inbox more efficiently by summarizing lengthy messages and identifying mistakes before sending. Additionally, Knowmail facilitates the re-routing of specific emails to different platforms such as phone, SMS, or chat, thus streamlining communication. By learning individual work habits, Knowmail aims to improve productivity and work/life balance, allowing users to focus on essential tasks while reducing time spent on less relevant communications. The company is based in the United States.

Weights & Biases offers performance visualization tools for machine learning. It helps companies turn deep learning research projects into deployed software by helping teams track their models, visualize model performance, and easily automate training and improving models.