General Atlantic

General Atlantic Service Company, L.P. is a principal investment firm established in 1980 and headquartered in New York, New York, with additional offices in major cities around the globe. The firm specializes in making significant minority investments in growth-oriented companies across various sectors, including technology, consumer, financial services, healthcare, and computer software. General Atlantic focuses on providing both capital and strategic support, leveraging its sector-specific expertise and a collaborative approach to partner with entrepreneurs and management teams. The firm's long-term investment horizon is aimed at fostering the development of market-leading businesses.

Anish Batlaw

Operating Partner

Adam Berg

Operating Partner

Bernstein, John D.

Advisory Director

Michael Bevan

Managing Director

Sharad Bhojnagarwala

Associate

David Buckley

Managing Director, Global Head of Growth Acceleration

Jessie Cai

Vice President

Gabriel Caillaux

Co-President, Managing Director, Head of EMEA and Head of Climate

Frederico Carvalho

Operating Principal

Rodrigo Catunda

Managing Director and Co-head of Brazil

Chris Caulkin

Managing Director and Head of Technology for EMEA

Luis Cervantes

Managing Director and Head of Mexico Office

Zeev Thepris Charaf

Vice President

Crisses, Alexander

Managing Director, Global Head of New Investment Sourcing and Co-Head of Emerging Growth

Jason Currier

Vice President - FINANCE

Steven Denning

Chairman

Matthew Dorr

Principal

Michael Drittel

Vice President

Jonathan Durham

Managing Director

Escobari, Martin

Co-President, Managing Director and Head of Global Growth Equity

Andrew Ferrer

Managing Director

Christian Figge

Managing Director

William Ford

Chairman and CEO

Roger Gao

Principal

Goldman, Aaron M.

Managing Director and Head of Enterprise Technology

Gosk, Michael

Managing Director, CFO

Fletcher Gregory

Principal

Sascha Guenther

Managing Director

Nadia Hadi

Vice President

Hodgson, David C.

Vice Chairman

Tom Hussey

Principal

Melis Kahya

Managing Director and Head of Consumer for EMEA

Justin Kotzin

Managing Director - Head of Capital Markets

John LaDien

Principal

Peter Lafer

Principal

Lerer, Samuel

Vice President

Anton Levy

Co-President, Managing Director and Chairman of Global Technology Group

Alok Misra

Operating Partner and COO India

Raph Osnoss

Managing Director

Christian Osterland

Principal

Armaan Pai

Vice President

Andy Papadakos

Executive Vice President

Shantanu Rastogi

Managing Director

Jon Reese

Vice President

Reiner, Gary M.

Operating Partner

Luiz Ribeiro

Managing Director

Ashish Saboo

Managing Director, Chief Representative of Indonesia

Pierre Samec Ph.D

Operating Partner

Ben Sherman

Principal

Lefei Sun

Managing Director

Justin Sunshine

Managing Director

Syed, Tanzeen

Managing Director

Varun Talukdar

Vice President

Graves Tompkins

Managing Director and COO

Caroline Woodworth

Principal

Past deals in Series E

Back Market

Series E in 2022
Back Market is an online marketplace specializing in refurbished electronics, connecting consumers with professional sellers of certified and guaranteed devices. Founded in 2014 by Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute, the company is headquartered in Paris, France, and operates in 13 countries, including the United States, France, Germany, and the United Kingdom, among others. With a workforce of 480 employees across offices in New York, Berlin, Paris, and Bordeaux, Back Market aims to promote the sale and use of refurbished products, allowing customers to purchase electronics at reduced prices. This approach not only offers affordability but also supports sustainability by encouraging the reuse of electronic devices.

PayFit

Series E in 2022
PayFit offers technology that simplifies and automates payroll and HR processes for small and medium-sized businesses. It provides users the visibility and automation they need to easily manage payroll, with the support of payroll experts. The company supports the digital transformation of businesses through a growing range of product features and services.

Fireblocks

Series E in 2021
Fireblocks Inc. is a blockchain-based security service platform that provides a secure solution for managing digital asset operations. Founded in 2018 and headquartered in New York, with an additional location in Tel Aviv, Fireblocks specializes in protecting the transmission of digital assets between exchanges, wallets, and counterparties. The platform is designed for financial institutions, including banks, fintech companies, exchanges, liquidity providers, over-the-counter brokers, and hedge funds, allowing them to securely manage their digital assets. Fireblocks employs advanced technologies such as patent-pending chip isolation security and multi-party computation (MPC) to ensure the safe transfer and availability of assets across various environments.

NoBroker

Series E in 2021
NoBroker.com is an innovative property search portal in India that connects property owners directly with tenants, buyers, and sellers, effectively eliminating the need for intermediaries and brokerage fees. Founded in 2014 by alumni from IIT and IIM, the platform aims to streamline real estate transactions, making the process more efficient and user-friendly. By providing a comprehensive listing of properties, NoBroker.com enables users to make informed decisions without incurring additional costs. The company has successfully raised $361 million in funding from prominent investors, including Tiger Global and General Atlantic, among others. With its focus on enhancing the real estate experience, NoBroker.com is transforming the industry landscape.

Devo

Series E in 2021
Devo is the only cloud-native logging and security analytics platform that releases the full potential of your data to empower bold, confident action. With unrivaled scale to collect all of your data without compromise, speed to give you immediate access and answers, and clarity to focus on the signals that matter most, Devo is your ally in protecting your organization today and tomorrow. Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, TCV, General Atlantic, Bessemer Venture Partners, Kibo Ventures and Eurazeo. Devo Technology was founded in 2011 and is headquartered in Cambridge, Massachusetts.

Matillion

Series E in 2021
Matillion is The Data Productivity Cloud - helping teams get data business-ready, faster — accelerating time-to-value and increasing the impact data can have. Thousands of enterprises including Cisco, DocuSign, Pacific Life, Slack, and TUI trust Matillion to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. Native integration with popular cloud data platforms lets data teams at every skill level automate management, refinement, and data delivery for every data integration need. See Matillion for yourself, and follow us on Linkedin or Twitter

Wellhub

Series E in 2021
Wellhub's mission is to defeat inactivity, they help companies revolutionize how inactive employees engage in physical activity, driving lasting behavioral change. Their 2000+ clients credit Gympass' unmatched variety, convenience, and flexibility with helping to improve employee engagement, individual performance, and overall business success.

Guideline

Series E in 2021
Guideline an all-inclusive 401(k) technology designed for growing businesses. Guideline handles all plan administration, including set-up, participant enrollment and education, recordkeeping, investment management, compliance, and reporting. Guideline is the first full-service 401(k) with straightforward pricing of one flat fee per participant, in contrast to the asset-based fee model predominant in the industry.

JumpCloud

Series E in 2021
JumpCloud, Inc. operates a Directory-as-a-Service platform that simplifies identity management and securely connects users to their systems, applications, files, and networks. The platform enables organizations to manage user accounts, permissions, and device access while automating critical server management tasks such as security, compliance, and configuration. With its cloud-based directory, JumpCloud provides a single solution for IT and security teams to authenticate and manage user identities across diverse environments, applying Zero Trust principles to enhance security. The company serves over 100,000 organizations globally, including notable clients like Cars.com and GoFundMe. Founded in 2010 and based in Louisville, Colorado, JumpCloud was initially known as SafeInstance, Inc. before rebranding in 2013.

JumpCloud

Series E in 2020
JumpCloud, Inc. operates a Directory-as-a-Service platform that simplifies identity management and securely connects users to their systems, applications, files, and networks. The platform enables organizations to manage user accounts, permissions, and device access while automating critical server management tasks such as security, compliance, and configuration. With its cloud-based directory, JumpCloud provides a single solution for IT and security teams to authenticate and manage user identities across diverse environments, applying Zero Trust principles to enhance security. The company serves over 100,000 organizations globally, including notable clients like Cars.com and GoFundMe. Founded in 2010 and based in Louisville, Colorado, JumpCloud was initially known as SafeInstance, Inc. before rebranding in 2013.

Unacademy

Series E in 2020
Unacademy is a Bangalore-based online learning platform that focuses on helping students prepare for major competitive examinations. Launched in 2015, it evolved from a YouTube channel created in 2010. The platform offers a wide range of educational content, including short video lectures on various subjects, which are available for free. This accessibility promotes self-learning and supports aspiring students in their exam preparation efforts.

ManoMano

Series E in 2020
ManoMano is an online marketplace specializing in DIY, home improvement, and gardening products. Founded in 2013 and headquartered in Paris, France, the platform serves a community of DIY enthusiasts, providing not only a wide range of products but also expert advice and tips for various projects. Customers can connect with merchants to purchase items directly at competitive prices, enhancing their gardening and home improvement endeavors. ManoMano's data-driven approach enables efficient product offerings, making it a valuable resource for individuals looking to undertake DIY projects.

Chime

Series E in 2019
Chime is a mobile banking and finance platform that provides users with convenient banking services designed for modern financial needs. The platform allows users to access bank accounts with fee-free overdrafts and offers the opportunity for early access to paychecks. Chime's unique savings feature automatically sets aside a predetermined amount of money after each transaction, promoting better financial habits and helping members save. The company earns revenue through transaction fees paid by merchants, aligning its interests with those of its users. By focusing on user-friendly services, Chime aims to empower individuals to gain greater control and flexibility over their finances while avoiding traditional banking fees.

Riskified

Series E in 2019
Riskified Ltd. is a fraud prevention platform designed for online merchants, founded in 2013 and based in Tel Aviv, Israel. The platform integrates with various e-commerce systems to provide decisive approval or decline recommendations for transactions, enabling merchants to foster trusted relationships with their customers. Using machine learning and insights from a global network of merchants, Riskified helps identify the legitimacy of online interactions, thereby mitigating risk and uncertainty. The platform not only drives higher sales but also reduces fraud and operational costs for its clients, enhancing consumer experiences. Riskified serves a diverse clientele across multiple sectors, including fashion, electronics, and travel, with notable partnerships including brands such as Wayfair, SHEIN, and Macy's. The company derives a significant portion of its revenue from operations in Israel.

Pendo

Series E in 2019
Pendo is the only platform to combine in-product engagement with robust product data and user feedback. With the ability to quickly take action on these qualitative and quantitative insights, product teams can make more informed decisions on how to support users throughout their journey.

Ginkgo Bioworks

Series E in 2019
Ginkgo Bioworks is a biotechnology company based in Boston, Massachusetts, founded in 2008. It specializes in biological engineering, designing and developing custom microbes and organisms for various applications. The company discovers and licenses molecules used in flavors, sweeteners, cosmetic ingredients, crop treatments, and pharmaceuticals. Additionally, it offers probiotic bacteria aimed at protecting against infections and creates libraries of molecules for natural product discovery. Ginkgo Bioworks operates primarily in the markets of cultured ingredients, carbon mitigation, probiotics, and biosecurity. The biosecurity segment, which generates the majority of the company's revenue, provides data analytics and related services to organizations across diverse sectors, including food, agriculture, pharmaceuticals, and specialty chemicals.

Blend

Series E in 2019
Blend is a digital lending platform that simplifies the application process for mortgages, consumer loans, and deposit accounts. Founded in 2012 and headquartered in San Francisco, California, the company serves over 285 financial institutions, including major players like Wells Fargo and U.S. Bank, by enhancing the customer journey from application to closing. Blend's cloud-based technology streamlines the entire origination process, encompassing back-end workflows and consumer interfaces, while its Title segment facilitates efficient title, settlement, and closing processes for various mortgage products. The platform enables the processing of more than $4 billion in loans daily, significantly aiding consumers in accessing capital and achieving homeownership. Blend primarily generates its revenue from its comprehensive platform, which is designed to improve productivity and foster deeper customer relationships within the financial services sector.

Alkami

Series E in 2019
Alkami Technology provides cloud-based digital banking solutions for credit unions and banks. Its platform provides financial institutions a complete digital banking solution ready to facilitate both retail and business user onboarding, engagement, and account servicing. It enables clients to enhance the platform with upgrades and can tailor their experience with additional Alkami products as well as third-party solutions. The company was founded in 2009 and is headquartered in Plano, Texas.

Mafengwo

Series E in 2019
Mafengwo is a Chinese travel social networking site that allows users to share and explore travel experiences. It features over one million user-generated travel guides and more than five million ratings and reviews, covering a wide range of travel-related information such as hotels, flights, travel routes, visas, and insurance. Since its inception, Mafengwo has served more than 25 million users and emphasizes user experience by continually enhancing its platform for sharing travel insights. Its core product, the Travel Guide, includes information on over 95% of global travel destinations and has achieved over 100 million downloads. In 2012, the platform expanded its offerings by integrating booking services from various providers, thereby enhancing its utility for travelers. The company has also attracted significant investment, raising $15 million in Series B funding to support its growth and development.

Opendoor

Series E in 2019
Opendoor operates a digital platform that simplifies the residential real estate market by facilitating the buying and selling of homes online. The company allows sellers to receive offers without the need to list or show their properties, thereby streamlining the selling process. Buyers can explore available homes and access them instantly through the company's application, enhancing the home-buying experience. Opendoor generates revenue primarily through home sales, alongside additional income from various real estate services, making it a comprehensive solution for those looking to navigate the real estate market efficiently.

Doctolib

Series E in 2019
Doctolib is an online healthcare booking platform and management software provider. For doctors, Doctolib offers a full-range service to improve bookings management, reduce no-show, and bring new patients to their office. For patients, Doctolib is a free online service to find a nearby health practitioner and book doctors or dental appointments 24/7 within a few clicks. Founded in 2013, Doctolib is based in Paris, France.

Seismic

Series E in 2018
Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud is the most powerful, unified enablement platform that equips customer-facing teams with the right skills, content, tools, and insights to grow and win. From the world’s largest enterprises to startups and small businesses, more than 2,000 organizations around the globe trust Seismic for their enablement needs.

ByteDance

Series E in 2018
ByteDance creates and operates various content platforms, including TikTok and Douyin, enabling users to connect, create, and consume content. The company focuses on enriching lives through innovative technology and has expanded its offerings to include tools for content creation and collaboration.

SessionM

Series E in 2018
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

SigFig

Series E in 2018
SigFig is a wealth management platform that aims to provide personalized investment advice to investors of all wealth levels. Founded in 2007 and headquartered in San Francisco, the company utilizes a blend of design, data science, and technology to empower users with the information and guidance necessary to achieve their financial goals. SigFig partners with major financial institutions to enhance investment management for both investors and advisors, ensuring a secure and compliant service. Its innovative approach, supported by product and growth labs, accelerates the adoption of its technology among partners, making high-quality investment advice more accessible and affordable. SigFig is backed by prominent financial institutions and top-tier venture capital firms, underscoring its commitment to improving the investment management process.

CrowdStrike

Series E in 2018
CrowdStrike, Inc. is a global leader in cybersecurity, specializing in advanced solutions for protecting critical areas such as endpoints, cloud workloads, identity, and data. The company's flagship offering, the CrowdStrike Falcon platform, integrates various security functionalities, including IT hygiene, antivirus, endpoint detection and response, threat hunting, and threat intelligence, into a unified solution for organizations. Additionally, CrowdStrike provides proactive services such as cyber risk assessments, incident response, and professional training to enhance cybersecurity capabilities. Founded in 2011 and headquartered in Irvine, California, the company serves a diverse range of sectors, including public institutions, financial services, healthcare, and energy. CrowdStrike also engages in early-stage investments through its Falcon Fund, which supports startups developing applications on its Falcon platform.

Opendoor

Series E in 2018
Opendoor operates a digital platform that simplifies the residential real estate market by facilitating the buying and selling of homes online. The company allows sellers to receive offers without the need to list or show their properties, thereby streamlining the selling process. Buyers can explore available homes and access them instantly through the company's application, enhancing the home-buying experience. Opendoor generates revenue primarily through home sales, alongside additional income from various real estate services, making it a comprehensive solution for those looking to navigate the real estate market efficiently.

Turbonomic

Series E in 2017
Turbonomic is an Application Resource Management (ARM) and Network Performance Management (NPM) software provider based in Boston, MA. Turbonomic provides businesses with ARM software that simultaneously optimizes the performance, compliance, and cost of applications in real-time. Turbonomic identifies and executes the right actions at the right time at every layer of the application stack. Applications get the exact resources they need, continuously and in real-time.

FlixBus

Series E in 2016
FlixBus is a unique combination of tech-startup, e-commerce platform, and transportation company. FlixMobility is a young mobility provider, offering new alternatives for convenient, affordable, and environmentally-friendly travel via the FlixBus and FlixTrain brands. Thanks to a unique business model and innovative technology, the startup has quickly established Europe’s largest long-distance bus network and launched the first green long-distance trains in 2018 as well as a pilot project for all-electric buses in Germany and France. Since 2013, FlixMobility has changed the way over 100 million people have traveled throughout Europe and created thousands of new jobs in the mobility industry. In 2018, FlixMobility launched FlixBus USA to bring this new travel alternative to the United States. From locations throughout Europe and the United States, the FlixTeam handles technology development, network planning, operations control, marketing & sales, quality management, and continuous product expansion. The daily scheduled service and green FlixBus fleet are managed by bus partners from regional SMEs, while FlixTrain operates in cooperation with private train companies. Through these partnerships, innovation, entrepreneurial spirit, and a strong international brand meet the experience and quality of tradition. The unique combination of a technology start-up, e-commerce platform, and classic transport company has positioned FlixMobility as a leader against major international corporations, permanently changing the European mobility landscape.

Avant

Series E in 2015
Avant operates an online marketplace that provides users with access to personal loans to consolidate debt, pay unexpected medical expenses, and for family vacations. Through the use of big data and machine-learning algorithms, the company offers a customized approach to streamline credit options. The company caters to consumers in the United States and the United Kingdom. The company was founded in 2012 and is headquartered in Chicago, Illinois.

Vox Media

Series E in 2014
Vox Media is a media company that creates, publishes, and distributes online content, connecting young adults globally. It operates several well-known brands, including SB Nation, a sports media network, The Verge, a technology publication, Polygon, which caters to gamers, and Vox.com, an interest-based news site. Other notable publications include Eater, focused on food and dining, Racked, which covers shopping and fashion, Curbed, dedicated to real estate and home topics, and Re/code, a tech business publication. Additionally, Vox Media has a creative division, Vox Creative, that develops marketing narratives for brands, and offers advertising services through Vox Advertising and its advertising solution, Concert. Founded in 2012 and headquartered in the District of Columbia, Vox Media continues to foster sustainable editorial practices while leading in various content verticals, including technology and sports.

BuzzFeed

Secondary Market in 2014
BuzzFeed, Inc. operates as a technology-driven media company that delivers breaking news, original reporting, entertainment, and videos to a global audience. Founded in 2006 and based in New York City, BuzzFeed encompasses several divisions including BuzzFeed Originals, which creates a variety of engaging content such as articles, quizzes, and videos. Its lifestyle brand, Tasty, focuses on social food content, while BuzzFeed News is dedicated to investigative journalism. Additionally, BuzzFeed Studios produces original content for various platforms, including broadcast and digital media. The company also engages in social commerce through BuzzFeed Commerce, which involves product development, licensing, and strategic partnerships. With a reach of over 200 million users, BuzzFeed continues to redefine online content sharing and advertising.

Box

Series E in 2013
Box is a cloud content management and file sharing service that offers secure storage and collaboration tools for users and enterprises. Founded in 2005, the company launched its platform in 2006 with the aim of facilitating access to and sharing of content across various devices and networks. Box serves over 8 million users, providing features that allow individuals and organizations to securely manage their critical information in the cloud. The platform supports a wide range of content formats and includes tools for governance and e-signature, enhancing workflow management and collaboration. Headquartered in Redwood City, California, Box continues to evolve its offerings to meet the needs of businesses across various industries.

Box

Series E in 2012
Box is a cloud content management and file sharing service that offers secure storage and collaboration tools for users and enterprises. Founded in 2005, the company launched its platform in 2006 with the aim of facilitating access to and sharing of content across various devices and networks. Box serves over 8 million users, providing features that allow individuals and organizations to securely manage their critical information in the cloud. The platform supports a wide range of content formats and includes tools for governance and e-signature, enhancing workflow management and collaboration. Headquartered in Redwood City, California, Box continues to evolve its offerings to meet the needs of businesses across various industries.

Gilt Groupe

Series E in 2011
Gilt Groupe is an online retailer based in New York City that specializes in luxury goods, offering a wide range of products for men, women, and children. The company provides members access to a diverse selection of merchandise including fashion items such as clothing, shoes, and accessories, as well as home decor, furniture, and unique experiences in select cities. For women, Gilt Groupe features handbags, jewelry, watches, health and beauty products, and maternity wear. For children, it offers toys, books, and various baby products. The platform aims to create an accessible shopping experience for luxury lifestyle brands, making it easier for consumers to explore and purchase high-end fashion and home goods. Founded in 2007, Gilt Groupe is a subsidiary of Hudson's Bay Company, as of February 2016.

Privalia

Series E in 2010
Privalia is an e-commerce website that enables users to buy and sell fashion and household products. Customers can search for goods based on brand name or product type. Privalia sells clothing products such as tops, cardigans and sweaters, jackets, shoes, accessories, sportswear, and swimwear for men, women, and children. The products in the home and décor tab are classified as kitchen and dining, furniture, textile, electronics and gadgets, suitcases, and leisure. L’Oreal Professionnel, Fred Perry, McGregor, Dr. Scholl, Troll kids, Kayoom, La Morena, and Mr. Fox are of the brands available on the website. Privalia has an office in Sao Paulo, Brazil and was launched in 2006 by Jose Manuel Villanueva and Lucas Carne, and is operated from Barcelona, Spain.
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