Humach (humans + machines) combines the creativity and experience of humans with the computational power, analytics, and automation of machines to deliver exceptional customer experiences in sales and support. By combining the most advanced domestic facilities, virtual agents, and near and off-shore capabilities with technology enablement customized for businesses, Humach helps companies deliver effortless customer sales and service experience.
The InfinitAI platform enables Contact Centers and Hubs to customize and deploy powerful Conversational AI Interfaces that provide instant, reliable assistance to agents on the job. Using chatbots, voice assistants and avatar video chat will give both your customers and your employees faster, more efficient experiences. With products like our Digital Contact Center at their disposal, your agents will be more productive than ever before.
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